Am I ever going to be staying at the Boardwalk? Probably not. Did I take meticulous notes through this whole video though anyway? Absolutely 😆 Thanks for all the great info!
Hi Katie, such a great video! I love all your Disney content and always love when you post. I know you mentioned not liking to complain, but I will say as someone who used to work in customer service that sharing a poor experience is never seen as complaining. Especially when you are just wanting to try and give feedback so others have a better experience. Next time definitely say something if you notice something is wrong or not up to par. The employees at the hotel don’t stay in the rooms and would rather you share your experience than not know something is wrong for future guests!
well thank you for watching, that means a lot!! I really appreciate that perspective - I honestly never thought of it like that. in the future definitely going to speak up, I spoke up (on this same trip actually) about our park tickets and they were able to help us out. was a great example of approaching something with kindness, not necessarily "complaining"! I have to remind myself of that sometimes!
I like the vibe of the Boardwalk and the hotel has an iconic smell. I’m a frequent traveler and I can tolerate a lot but no hot water is just about the only thing I’ll complain about. 🥶 Thanks for sharing your experience and about renting DVC points.
i can’t believe i forgot to mention the SMELL! the lobby smells absolutely amazing at this resort!! yes, no hot water was no fun & i couldn’t believe that happened to us at a deluxe resort!
I’m a biggg boardwalk fan but I agree, food options aren’t great here :/ We always end up hopping to riviera or one of the parks to eat. Renovated rooms are really nice though so maybe try again in a year or so!
i’m glad we were not alone in not loving the food options, it’s so weird because there’s a lot of different places to eat, but feels like less options somehow! I think I will definitely be back someday & hopefully get one of those beautiful rooms! ✨
We love the boardwalk we stay almost every year we are dvc owners only thing we don’t like is that the soda machines are on the boardwalk but I guess it is what it is lol they should have put a soda machine in the little coffee shop!
that’s awesome to own dvc there!! yes we had the exact same thought!! just add one of those fancy drink machines that does all the different flavors somewhere inside! or even tucked into an ice room somewhere.
It’s important to note that you posted this video in July 2024 for a stay in September 2023. The construction is almost complete and the deluxe studio villas you stayed in have all since been updated. I think this is really relevant information that is being overlooked when giving a fair and accurate review.
that is true, sorry it was misleading - i did mention both of those things to try to give an accurate picture!! however, keep in mind just because a room is renovated doesn’t mean it’s perfect! my friend stayed there last week in the same room (renovated) and said the crack under the door was still a BIG issue! so just because the rooms are renovated doesn’t mean all of the issues i mentioned are gone!
