Do Great Things! City of Tallahassee Customer Operations Training Manager 

The City of Tallahassee Customer Operations department fields hundreds of thousands of citizen calls each year on topics from utilities to code enforcement to transit services. It takes training and know-how to properly address each caller's needs. That's where Lisa Ward comes in. She is part of the training and development team that ensures Customers Operations employees provide exceptional citizen service, while also growing in their professional careers. Learn more about Customer Operations, Lisa's own career journey and her passion for service in this episode of Do Great Things.
Interested in a career with the City? Visit Talgov.com/Jobs.
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