wrapped in two layers of cheap bubble wrap in a priority mail box thats designed for old women to open with their finger nails... Emailed ME in response to my tiktok post since they dont have a phone number on their website. says I have to mail them back and they will refurb them.... No thanks. Ok, mail them back and we will inspect and send you a new set... Again, NO THANKS. how do i know the new set is gonna be right? Send me a new set with the return label in a nice padded box LIKE YOU SHOULD HAVE DONE IN THE FIRST PLACE... and i will send em back upon receipt of the new ones and you can do whatever you want with em. No, we did that before and never got the old ones. THEN CHARGE ME FOR THEM... we dont have the ability to do that... ffs... so I can find a box and padding and send them back with their free label and wait, then wait for the new set to arrive hoping they are not damaged... No, "thanks for being a paying customer AND letting us know our shipping is not up to par and preventing it from happening again, lets just send you a new set and make this right" nah, now its, send them back and we will refund you. not sending a new set. what an a-hole. but he calls me an a-hole and blocks me on all social media...
