Happy Lunar New Year everyone! We’re back with the fourth instalment of our Chinese New Year film featuring your beloved rival families. This year, the Angs and Huangs have become neighbours. Expect more antics from these families especially when their internet connection appears to go down. Watch to find out how quick-footed technology and timely customer support saves the day and unites the families.
The film illustrates Singtel’s commitment to providing prompt and quality service to its customers. According to a recent report by the Infocomm Media Development Authority on how telecom service providers handle consumer feedback per 10,000 subscribers for the months of August and September 2022, Singtel had just 0.25 and 0.14 complaints about broadband services and a very low 0.01 and 0.03 complaints for mobile services in August and September respectively, Singtel was also the quickest to respond to calls on its hotline and live chats among the service providers - with customers waiting an average of only 0.77 minutes in August and 0.33 minutes in September.
7 янв 2023
