Douglas MacKinnon - Delivering Value from Good Enough CCPM (Charles River Lab) 

Charles River Laboratories used Critical Chain in the management of their extensive portfolio of IT projects. Despite far-from-ideal circumstances, and significant inertia and resistance, implementing Critical Chain helped deliver significant value to the organization. Before Critical Chain, about 55% of IT projects were delivered on time. Within a year of implementing Critical Chain this rose to over 90%, and has remained at over 90% for the past 2 years. At the same time end-user satisfaction with the delivered solutions rose. The biggest measure was the improvement in employee engagement and job satisfaction.
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