My car displays lots of useful info about what is going on in the motor. Lots of cars just displays MPH, time, mileage, MPG and that's about it. No oil temp/pressure, no coolant temp, no RPM. Still, yah...he checks oil level himself and knows it's low to none and drives the car.
If the car had full ol and then was taken to the shop the owner should have peace of mind that the oil is full of new oil and then it will have to be looked at this happened to me what's my transmission oil I should have checked it after I got out of the shop on a periodic schedule because the oil went from not leaking to leaking after a transmission fluid change Jiffy Lube has been known to not even change the oil not put things back where they go not put them back in properly and not even change oil
If you live somewhere where you can't change your own oil or are unable to do it for whatever reason, at least check the dipstick after the shop returns it to you.
@@ukaszw6623 For example, if you live in an apartment complex or a condo that has a home owners association, they have policies against people working on their cars in the parking lot. Mostly because they like to micro manage residents and don't want to deal with oil spills, etc.
@@colinj5291 yea you're actually right about that but we are able to drive our car and i guess that finding a place to change oil is not a big deal especially that you dont need lots of tools for that and used oil can be easily disposed to the place where they utilize those things.
@@ukaszw6623 I don't anymore but I have in certain periods of my life when I was younger. If I wanted to change my oil, I would have to take my car to a friend's house or wait until the weekend when the manager wasn't around.
@@colinj5291 yup, there is always a solution. Either you have a mechanic that you know he can be trusted or you do it by yourself, otherwise it's a lottery.
@@kubotaman85 A person can get 5 quarts for $16 CAD. Castrol GTX or another higher end oil brand. The filter is around $9 CAD. So $25 CAD total. Which is around $11 USD 😑 So MUCH MUCH cheaper than this place.
@@asmongoldsmouth9839 US auto-parts stores (Autozone, oreillys, advance auto) usually offer oil change kits that come with 5 quart jug of oil and filter for $35. I actually get my oil now at Walmart, I can get the Supertech Full Synthetic High Mileage oil for $18/5 quarts. That is probably the cheapest you can find it in the US.
I mean sure the lube place messed up but you just had it in and it starts tapping. You keep driving. It starts knocking. You keep driving. IT STARTS BANGING?! You check the oil find out it's dry don't bother to fill it but drive it some more to the lube place then to the dealership?! Common man
I would have pulled over when it started ticking and had someone pick me up and take me to autozone for the right oil. Then I would go back with the Empty container and demand a refund.
The reporter said when he “wanted to support local business”. Jiffy Lube is a nation wide chain, I think what they meant to say was “when he wanted a fast oil change done while the waiting time was minimal”.
Doesn't mean it isn't local either. I have work at 2 Hardee's and 1 Wendy's, they were all owned by local people or smaller companies that own the building, hire the employees, pay the utilities, etc. Franchise just means you use their inventory and put up their sign.
If he really wanted to support local, choose an independent workshop where a percentage of your bill doesn't go to corporate. He just wanted to pay as little as possible
So it starts tapping and knocking and they didn't check the oil immediately? Always check your own oil after an oil change whether someone else changed it or you did it yourself. Duh!
@@paintballalienindy09 Even after checking the oil and not seeing any on the dipstick he still drives to the Jiffy Lube. Granted it was to late for the engine but it could have seized in the middle of heavy highway traffic.
In addition to your comment Jack, where was the Chrysler "Check Engine" light and "Low Oil" pressure light. They both should have been lit up like Christmas trees. If not, then I would say Chrysler has some issues with their warning systems.
One thing that bugs me about the car owner is that he knew it was bone dry the day he took it back to jiffy lube, so regardless if they screwed him over, he drove the car knowing it had no oil in it, and that short drive alone is enough to cause the rod knock and spun bearings.
I'm willing to bet they only put a quart or two in the engine because they drove it way too far for it to be bone dry. He is most likely looking at the dipstick and it's not showing any oil on it but that doesn't mean it's bone dry just very, very low. The old vet may have been testing the Jiffy Lube to see if they were honest when he checked it and then took it back. It's a common practice for crooked techs at these shops to get one back in with no oil after they just changed it and quickly put some oil in the engine to try and get away with the damage they caused. I've even heard of some techs at dealerships try the same trick. The thing is if you don't put oil in and it locks up then the tech tries the quick fill-up trick the oil on the dipstick will be new. Not a little off-color from circulating through the engine and mixing with the remnants of the old oil still in the engine after the oil change.
I'm thinking that if he put oil in it then the jiffy lube can claim it has oil in the car, I also think he knows the motor is shot and he is trying to get jiffy lube to take blame, he's in a rough spot for driving the car without oil in it and realizing it is too late.
@@slowville6637 exactly! Dude did the perfect thing. JL ended up paying for his new engine. I think he knew what he was doing and knew a new engine was damn near guaranteed and sent it
Ive been a mechanic for 23 years and my family runs an auto repair business, we have seen so many failures from quick lube places especially the one from this video!
It's because they hire kids strait out of high school and random guys off the streets. Nothing wrong with that but I think to get a job like that they should sit you down with and engine and all the parts to assemble a brand new engine and test your skills amd see how good you are.
@2D Triggering is when the ignition is turned on, the light can flash or stay on untill oil preasure is up. If it does not do that then the engine should not be started untill the problem is found.
This is a good reason why as a former Dealer Technician, I do my own oil changes after witnessing other techs double gasket oil filters or not tighten down the oil drain plug.
My friend, who worked as a quick lube technician in college, also told me they don’t torque the drain plugs with a torque wrench but by “feel.” If this was a veteran mechanic, I wouldn’t be as worried but a 20 year old doesn’t have the experience.
This is why I have always changed my own oil in my 42 years of driving . i feel bad for this gentlemen , but common sense would tell you that if the engine is knocking or ticking to shut it off right away and check the oil. Level .
It’s funny how people carry their own car to places like jiffy lube for a oil and filter change and they get the car back and never pull the dipstick to see if the oil is full they just drive around like it’s okay
Can't really do that with an electronic oil sensor. On my car you need a specific temperature range on a flat surface.. need at least 10 miles before you can try.
That’s true but you would think the car would alert it was low on oil. I’ve had much older vehicles that had a low oil sensor. My BMW doesn’t even have a dipstick.
I personally knows tons of people that solely rely on dealerships and quick change for oil changes and never bother to check the level after the change. Sometimes these places don’t even change the filter
the wife heard the engine knocking and still drove home. he checked the oil level, which wasn't on the stick, and then decided to DRIVE IT BACK TO THE LUBE SHOP?????
Many of the customers that go to these places are not very bright. Once a guy came in with a newer vehicle. Required a synthetic oil. He said I want straight 30 weight conventional.
@@Ascend777 Dealerships survive by preying off the fact people don't want to learn about how cars work. You can't come up with regulations to help stupid people without making laws that tie honest businesses arms behind their back. Not like any dealership could even stay open if it didn't scam people. The Volvo dealership wants to charge my dad $4k for a new catalytic converter, got one off ebay for $500 dollars and it passes emissions.
When I got older and out on my own, I found out people actually take their cars to places to get oil changes. Thought everyone did it themselves since it’s so easy
Buy oil and filter from Walmart the cheapest place to buy these products and do it yourself. Done right done cheap. Local mechanic shops do a good job too
Hard to believe but the same thing happened to me. Shop employee didn't put the new oil in my car. Was running dry. Luckily I took it in first noise and the mechanic pulled a dry dipstick in front of me. I totally believe this guy. Always check the oil level yourself.
Having two people doing the oil change. One in the pit and one above, something can easily go wrong if their a miscommunication. I think its just not a good idea.
Happened to my brother at a dealership. But he realized it real quick before even pulling out of the shop. I also worked at a dealership when I was younger. Mechanic came running up to me in a panic, looking for an elderly couple that had just paid and left. Asked me their address and took off running. Turned out he changed the tranny fluid, and forgot to put the fluid back in.....He pulled in to their driveway right after them, and they lived about 30 miles away.
My hardworking dad went trough something just like this except my pops never complained and said leave it to the man above. I started working on my own cars ever since. Change my own oil every 2,500 miles
The real crime here is it cost $9000 for a dealership to put a new motor in that minivan. A brand new long block delivered to the end of the driveway for that Dodge van is $2800.
OMFG . . . as a mechanic I will teach you how to check the oil for free! This kind of simple maintenance is something EVERY DRIVER SHOULD KNOW!!! We should be teaching it in drivers Ed!
Never went back to jiffy lube when a tech argued with me about the air pressure in the tires on my vehicle ( he insisted on 30 psi and I told him leave the tires alone . 97 deville )
tbh I don't think it was their fault your oil pan stripped, stripped oil pans are going to happen eventually on older cars, but if anything they should of told you that your bolt was stripped.
@@Chewyzard I had been changing my own oil for years. Always replace the oil pan bolt yearly. I was in a rush and didn't have time to do it myself. It was absolutely their fault. Oh and btw oil pan bolts don't just strip themselves. It is recommended to replace them to avoid leakage not because they strip over time. Your conclusion is ridiculous and you must not have much experience with bolts.
@@Chewyzard mine told me my plug was stripped and wouldn't do the oil change till I got a replacement. They paid for the plug and accepted responsibility for it.
i feel like you're the same kind of person that would comment "Yeah, figures, Chrysler POS!!" on a video about a chrysler transmission going out at 450,000 miles
I had 4 from 85' to 89' because I liked them, regretted trading off my 89' Turbo Daytona CS within 6 months, so no, for me, GM has been the toilet cars, for my dad it was Chrysler. He once bought a 59' Fury, crankshaft broke within a week, he never bought another Dodge produce.
@@lonniebeal6032 Best cars I've ever owned, and ones that lasted were a '00 Toyota-Rav4, made it to 198K before my 16 year old totaled it. And my current 07 Mitsubishi Eclipse with 282K miles, though it's getting to be on it's last leg- through my own fault; timing belt snapped and it's just not the same anymore. Still gonna try to make it to 300K with it though; I think it will. Also have a '00 Durango with 140K that was given to me because I sure as hell would never spend a dime on another Chrysler product. And while it is a nice ride, damn thing is nickel and diming me. Had a Chevy and Buick back in the 80-90's, they were crap too. 100K seemed to be their cut off.
I bought a 1996 intrepid with 99k miles. At 110k I took valve covers off and replaced the intake manifold gasket. The car is old and it didn't look like the gasket had been serviced. The engine is bullet proof though runs so smooth and has so much power in the intrepid. I would say chrysler can be more of a hardware problem with bolts coming out and they insert screws which come into contact with other metals which make them rust faster knowingly like almost all car manufacturers. This is referring to the 3.5 1996 intrepid not the 2000 era 3rd gens they had a catastrophy of oil problems.i still have not touched the head gasket or any of the valves and rockers and she runs clean.
“Wanted to support local businesses” 10 seconds earlier: So a new Jiffy lube opened That’s like saying I want to support local businesses by buying McDonalds and Walmart
I do my own oil changes and I know it's done correctly every time. The problem with these express lube shops is they get in a hurry and forget steps of the oil change and most often there are communication problems and sometime the oil doesn't get filled and the people leave with no oil in their engines. I still think the shop should be liable for not putting new oil in the vehicle
The owners are very dumb for not checking the oil in the engine before leaving, also they should have brought it back immediately after the very first tick. I’m an auto mechanic at a Chrysler car dealership and I wish the owners had been smart enough to take it back immediately.
@@hilljackzack7284 If the oil change is done correctly then this wouldn't have happened. How do you not put oil back in after an oil change? That's the last step of an oil change. That's why I do my own oil changes then that way I know it's being done correctly
When I get my oil changed I take it to a place that actually shows you the dipstick after the service so you can see it's full. Then you just check it later that day and then the next to ensure the drain plug is on nice and tight. But seriously $9,000 for that junky Chrysler 3.6L Pentastar engine is drastically overpriced. Those things fall apart even if you keep oil in it!
Now he wakes up screaming in the middle of the night with flashbacks from VIETNAM and JIFFY LUBE. But seriously why would you go there they use the cheapest oil and filters and charge top dollar then try to stitch you up for work you don’t need
This dose not surprise me at all with jiffy lube, I worked as a mechanic for this one shop and we had some one come in with a knocking engine, and they said and later showed us that they just had an oil change done with jiffy lube and after looking more at the engine we found that they never put the drain plug back in. well jiffy lube refused any wrong doing but later they did pay for all labor and a new engine.
Regardless of where you bring your vehicle for an oil change, I recommend opening the hood before leaving and making sure they put the oil cap and dip stick back. Check the oil level.
@@nolife1199 If there's no oil in it, you'll already need a new engine before you get out of sight. Best to check immediately and also look under the car for leaks. Make sure that big red indicator goes out, too.
44 million occupied rental units. You can be sure the landlord says no wrenching in the driveway/parking lot in most if them. You can't tell those people to change their own oil.
That's what I don't understand. Not trying to take blame off the lube place but so many people think it's everyone else's responsibility to maintain their care for them. If I got it back low on oil I'm just adding oil and never going back to that place.
Mechanics don't realize people rely on there vehicles for there livelihood. If I don't get to work, I don't have a home, If I don't have a home, I get my children taken away. My car is shit now after my oil change. I still don't know what's wrong with it. Thanks alot Dave's Tire and Lube.
It probably was very low on oil, but why was there no oil light on the dashboard lit up? When you are low on oil the light will come on to warn you of this?
Folks do not ever go to Jiffy Lube, I've heard horror stories about that place for over 20 years, they even have You Tube video of a news crew that put a hidden camera in the engine compartment and caught the employees red handed being corrupt and doing things to customers engines to rip them off and charge more.
30 years ago Jiffy Lube stripped out my drain plug and refused to take responsibility. A friend of mine took his Blazer to Jiffy Lube for an oil change back in the early 90s. They put the jack through his automatic transmission pan, AND DIDN'T TELL HIM! Again. Jiffy Lube took no responsibility. They paid eventually, but he had to fight them tooth and nail. Yet another friend took his 20-year-old Grand Pix with 200,000 miles for an oil change at JL. The same thing as this gentleman... they drained his oils and didn't replace it. He made it a block before the engine seized. Jiffy lube paid him blue book value for a 1988 Grand Prix. Probably $1000 bucks to replace his reliable, well-maintained everyday driver which they destroyed. I've heard, sometimes they charge customers and don't even do an oil change. I don't know if this is true but based on their track record, this is probably their best deal. At least you leave with oil in your fucking engine. How these clowns have remained in business this long baffles my mind.
Dan Milosevich - there definitely is an oil pressure light and it would be on as well as set a check engine light for the other two oil pressure sensors. All oil change shops will start the engine to verify the oil pressure light is not lit, as well as to verify there are no leaks. Very odd. And there was never any note of anyone adding oil, customer or business - yet it magically went from empty to full.
He may have had an oil leak he was told about. He also should have checked the oil dipstick once he heard noises. Also should not have driven it. All this could have been avoided if he would have just turned right around and took it back to have them check the oil. When your workers are pushed to do 10 minute oil changes and have to do 20+ by yourself per day, mistakes are going to happen. Don't blame the tech, blame the service manager for pushing them past their limits. No technician should ever have to do a 10 minute oil change. If you want it done right, make the wait. It'll be worth it in the end. If you need a rush job, wait to have it done till after whatever is holding you up.
There's a judgement. In my state anyway, you can get a deputy or marshal and impound the daily till until the judgement is satisfied. Possibly, you can attach assets. Though let me ask, as soon as he heard the engine making noise, why didn't he investigate? At least do a quick visual inspection, which includes looking at the dipstick.
At 63 of years of age I still change my own oil, brakes and anything else I can do. Been doing so since a teen. I don’t trust dealerships and chain operations like Jiffy Lube. Our Sears store was on the news seemed like weekly with horror stories and they were always full with customers. I strongly suggest you do as much yourself as possible, its satisfying, and money saving. And if you cant watch the mechanic “Don’t” sit it waiting room. Stand by the bay and watch!
The first sign of no oil is valves clacking loudly and oil light !! When you hear that always pull over turn off the car and check the fluid level !! Sometimes if the pump fails it will not send oil threw the engine and cause clacking .. Some garages have young guys that don’t care and do a half ass job .. I would always double check there work !! Trust know one
A better defense would have been that they admit they forgot to put oil in it, but the guy obviously didn't pull over right away when his low oil light came on. I'm pretty sure its right in the paperwork for the oil change that you must pull over immediately after leaving if that light comes on.
Always ckeck your oil before leaving the place that change your lube job! In case they didn’t do a proper job!! …..never trust anyone with your car always double check the work!!
Change your oil regularly and check it (for quantity and condition) every day before going somewhere. You will never regret "wasting" your time that way. AND you can comfortably use the CHEAPEST oil and oil filter that is suitable for your vehicle! Changing the cheapest oil every 3,000 miles is BETTER for your engine (and cheaper for your wallet) than changing the most expensive oil every 10,000 miles!
My father did his own oil changes on a 1970 Ford pickup it had a hundred thousand miles on it when he bought it I got the truck after he passed away I drove it for 21 years it had over 500 thousand miles on it when it was stolen , it still had the original engine
Screw the lien, I'd go the attachment and garnishment route, and I'd take the owner's car-assuming it's something nice or something else of value. Wouldn't be surprised if the owner's planning on filing a bankruptcy, especially if business has tanked. He'll just toss that lien in there, and dude is still out the 9K.
Iv never let someone else change my oil. Nope. Won’t happen. Idk what oil they put in, I don’t trust the people doing it. Maybe a big dealer in a pinch some day. But no way I’d go to jiffy lube
My dad changes his own oil. He took his brand new truck back in 2002 to jiffy lube and they filled the engine to the top with oil. Long story short oil blew everywhere and he has changed his own oil ever since then.
@@brianm6117 I strongly disagree, they continued to drive it even after discovering the oil was empty. Thats pure ignorance. The oil pressure light was probably on the entire time too, if it was that makes them even more dumb. I say its 75% Jiffy Lube's fault for whatever they did(probably forgot to refill the oil after draining it, or possibly left the drain plug loose or old gasket under the filter), but 25% on the owners for pure stupidity. More like 50-50 if the oil light was on the entire time.
same. Jiffy lube destroyed my back brake system so badly it had to be replaced. now i just go to the dealer for everything. takes longer and cost more but they are way more efficient.
That’s why I change my own oil…I worked for Jiffy Lube at one point and it’s nothing but upselling and dare I say lying to customers. Last time I used them was for a coolant flush because they have the machine to do it. I haven’t used a shop for oil changes since 2015, only because the van I bought had a stripped drain plug and I didn’t have a tool to remove it. I’ve been doing all of ours since then. I even started offering the service to people I know so they can get it done correctly and cheaper too.
Always check the oil level before you pay for the service (bring a paper towel & your extra set of keys incase your car is locked). also, most owners manuals recommend checking your oil each time you get fuel. Many engines today consume oil so check it weekly.
It's common sense if it doesn't sound like it's running right to stop and check the problem. And if the dip stick had no oil on it then definitely don't drive it. Can't be that hard to buy the correct oil for the car.
Service mistakes aside, anyone who continues to drive a vehicle with such ominous mechanical sounds when running whether it moves or not, either doesn't need to be driving, or needs to learn how to check fluids.
So funny that a modern car doesn't shut off with no oil pressure my old mopar's and gm's shuts off no problem with no oil pressure. The oil pressure switch is connected to either the fuel pump or distributor in classic vehicles. With no pressure it would just stop and give a warning light fill it back up with oil and it's good to go.
Most people don’t know jack shit about cars, so I wouldn’t fully blame the driver when it’s completely Jiffy Lube’s fault. Nothing would’ve happened if they never went there.
I do all my oil changes because of this fear factor. But let’s be brutally honest here, Why did this man not check his oil level immediately after the service BEFORE leaving.? This brings us to personal responsibility. I do all my oil changes from Harley’s to Kubota tractors and everything in between because I don’t want some kid who’s attention span is shorter than his wiener, doing critical work that requires an attention to detail!!
Jiffy Lube is the absolute worst place to get an oil change. Back when I was 19 I had a mk3 volkswagen jetta 5 speed and they could not figure out how to put it into reverse. Ever since that day I started doing my own oil changes.
No oil pressure gauge? No light on the dash? ...There is no excuse on EITHER side...I worked at a Jiffy Lube when I was 17-1989. After adding the oil,the guy up top (I was underneath,in the pit) would YELL,LOUDLY -"STARTING!"...And as soon as the gauge went up,or the light went off,they would YELL "PRESSURE'S UP!" Simple as that.
This happened to my car with only 22000 miles on it, it was not jiffy lube but was a chain of service centers in my area. The only oil was in the filter. It was 1980 so the rebuild was around 2100.00.
