DVC Last Minute Cancellations Holding Points

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We recently had to cancel a Disney Vacation Club (DVC) reservation at the last minute and the points were put into holding. Today I'm talking about what they are, how to use them, and your options if you find yourself with holding points.
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Опубликовано:

5 авг 2024

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Комментарии : 121

@Ashleew 2 года назад

I’ve worked so hard saving up for a down payment for a house. Sometimes in the middle of the night I think “I could buy DVC with this money instead!” I blame Jen and these videos for this kind of thinking. 😂

@JenLefforge 2 года назад

Ashlee don't you DARE use that money for DVC. Get that house. We will work on DVC next. 😂😍😂😍

@Ashleew 2 года назад

@@JenLefforge NO way! Only insomnia 2am Ashlee thinks these things. Daytime Ashlee wouldn’t dare. Luckily the DVC contract people don’t work at 2am

@kimt8162 2 года назад

LOL.. food and shelter first. Think of DVC as a luxury item. :)

@charliehuffman326 2 года назад

I find that there are people who are fountains of knowledge and expertise, and there are people who are excellent at communicating/explaining things. And the Venn diagram of those two sets of people has a microscopic overlap. In regard to DVC - Jen, YOU ARE THE OVERLAP.

@JenLefforge 2 года назад

Charlie that is both kind and poetic! Thank you!😂😍😂😍

@allison839 2 года назад

Between the camera quality and that gorgeous sweater (and I suppose your wealth of knowledge too 😉) - well done, Jen!

@JenLefforge 2 года назад

You're too kind, Allison! Thank you!

@Benasboysandgirl 2 года назад

So glad they took your points out of holding. It is really the right thing to do, especially if they don’t want to encourage people coming sick to Disney.

@sls86 2 года назад

This sweater is everything of the sort. We need details!

@JenLefforge 2 года назад

It’s way too old for details! I’ve had it at least five years 😂❤️

@kaylaandmarkalan 2 года назад

So glad that they made this exception for you guys!

@elainelecates6928 2 года назад

Love your sweater!!!

@michellevanleeuwen2485 2 года назад

Gorgeous sweater Jen!

@annellis8412 2 года назад

I LOVE your sweater! Great info, as usual!

@JenLefforge 2 года назад

Thanks, Ann!

@rachelspollett3930 2 года назад

Love your sweater!

@JenLefforge 2 года назад

Thank you, Rachel! It’s so cold here right now

@d.a.ballou9740 2 года назад

Always good info Jen. I'm glad you got it resolved in your favor! 😁👨‍🚒

@JenLefforge 2 года назад

Thanks DA

@nmernst 2 года назад

Sorry to hear that your trip had to be cancelled but glad you got the points sorted 🙂. Thanks for sharing.

@beccaschlomann7592 2 года назад

This was super helpful and very good to know they do make some exceptions. With Covid or just other huge emergencies, it’s nice to know you might not have your points stuck in holding. But it’s very helpful to fully understand how it all works.

@scottmaslanik2195 Год назад

Thank you, thank you, thank you for this incredible information. We just had to cancel a trip on Thursday due to my wife and I testing positive for Covid and they put the points in holding. Was going to be near impossible to find something within the 60 day mark. Because of you I emailed them, explained the situation and asked nicely to please put our points back. They kindly did!!! Thank you, you are our points guardian angel!!

@JenLefforge Год назад

Oh I love hearing this, Scott! I’m so sorry you got sick but at least you can reschedule easily,

@majorhollingshead5906 2 года назад

Great advice!!! 😘❤️

@laureng4024 2 года назад

I love the updated background (esp the ballet shoes) thank you fortalking about this topic, it is definitely one that is not discussed at the DVC tours!

@JenLefforge 2 года назад

Yeah I honestly had no idea what exactly happened with last minute cancellations until maybe two years in? 😂❤️and thank you!

@Chelle99 2 года назад

Before I even watch anything, I love that sweater. It looks great on you!

@JenLefforge 2 года назад

Thank you! Anthropologie from AT LEAST 5 years ago (not quite old enough for vintage status;)

@lisasproul8027 2 года назад

This was very helpful! Thanks!

@JenLefforge 2 года назад

You're most welcome, Lisa!

@velbels 2 года назад

I'm glad they made an exception for you.

@JenLefforge 2 года назад

As am I! Thank you!

@Bella1584 2 года назад

Like everyone else, I love your sweater! Glad they made an exception for you and moved your points. Covid should be a real reason to make exceptions without any push back. Afterall, Disney doesn't want you there if you have it!

@davidcarroll8735 2 года назад

Thanks for posting! I think we were tangentially aware of holding points, but thanks for the great explanation. Our use year is also December, and after finally getting our heads wrapped around it, we love it. We typically book low point weeks so January, early September and early December is when we head home to Disney.

@JenLefforge 2 года назад

You sound like us - I like those points to go as far as possible!

@saramerrill8592 2 года назад

Oh good, glad you didn’t lose the points! I don’t know what it is about use year but it hurts my brain if I think about it too much. 😂 Love the sweater and you look gorgeous!

@JenLefforge 2 года назад

It's COMPLICATED! Oh and thank you, Friend!

@denisen4213 2 года назад

Thank you! Very good to know. We have had our points for 10 years and have never run into this problem so I was unaware.

@JenLefforge 2 года назад

It's one of those things that's good to know should that ever happen but that's great you've never had to cancel!

@elmerrodriguez-adame6331 2 года назад

Wonderful review! I've been a member since December of 2019 and this is the first time I've actually understood how holding points work!

@JenLefforge 2 года назад

You're not alone!! A lot of members have told me they didn't understand it and honestly I understood "in theory" but it worked even differently than I thought!

@emmaociee 2 года назад

I’ve never even thought to ask this question about DVC. HOW have I never thought to ask this question?? Such an informative video, Jen! And it’s always helpful that you draw off personal experiences. It really puts all the concepts into focus.

@JenLefforge 2 года назад

Thank you so much, Emma! I’m thrilled you found it helpful.

@kathimontigny-bold691 2 года назад

Love the view and mode of your camera...strange comment maybe, but it just looks different than your other videos. I like it!

@JenLefforge 2 года назад

Not strange at all and thank you for noticing!

@jenniferlanouette164 2 года назад

Beautiful sweater. The neckline is very flattering on you.

@bluewrenbirdie 2 года назад

I love your channel. You're the only DVC owner I've seen who actually talks about the downsides, everyone else acts like it's the best thing in the world. As you said, it's not the right choice for everyone! I looked into it and could not make the cost and reduced flexibility work for my circumstances.

@JenLefforge 2 года назад

That means a lot to me, Maisie! Thank you!

@Karideplov 2 года назад

Oh, just clicked to watch and I love the sweater. After reading the comments, I see we all agree.

@JenLefforge 2 года назад

Thanks, Kari! It’s at least five years old but I adore it! Slow fashion and all that.❤️

@angeladembinski3622 2 года назад

Oddly enough you crossed my mind at the marathon when I circled through the boardwalk! Sorry you didn't get to run or cheer!

@potatochowmein 2 года назад

This is the first I’ve ever heard of this. So interesting

@JenLefforge 2 года назад

I’m always amazed how many people don’t know about it (even owners) and it’s kind of an important detail!

@alexsandrakelly7586 2 года назад

That sweater....oh and all the other things too! Love 💘 ❤ 😍

@JenLefforge 2 года назад

thank you!!! I love it too and it's super cozy which was perfect for this cold and rainy day!

@mbess1968 2 года назад

Thank you for the information, we were able to get an exception and have our points taken out of holding.

@JenLefforge 2 года назад

Oh I’m so glad!

@chrishintz1077 2 года назад

I have an idea: how about using the points up as snack credits? ;). You could buy caseloads of rice krispy treats. J/k.

@JenLefforge 2 года назад

LOL (Narrator: Chris was mixing up the dining plan with Disney Vacation Club which indicates he may have skipped lunch)

@choreomaniac 2 года назад

Just got our offer accepted! Now it is time to wait. Pretty sure we will make it past ROFR since no Poly contracts were bought in November and it’s a small contract and this fairly high per point total but I guess you never can be sure. Got a great deal because half the points were borrowed from 2022 already so it will be almost 2 years before we can enjoy the full points. But that’s fine with us. Then I hope to pick up a direct Riv contract but that won’t be for a while. Thanks for all your help, info and advice!

@JenLefforge 2 года назад

Welcome home!! That's wonderful!

@janine36 2 года назад

Your getting some love in the comments of the TimTracker channel today. They did a Q&A on their recent trip to Aulani (sp?). They’re considering DVC, and someone in the comments mentioned your channel for DVC information. Many have liked the comment and several have made our own comments agreeing.

@JenLefforge 2 года назад

Wow thanks for the endorsement! I appreciate that so much.❤️

@Imkellynichols 2 года назад

I’m going to Aulani in two weeks in a ocean view studio 7 nights was 1950.00. Only problem is we booked it Tuesday purchased air yesterday. We will probably look at DVC once we move to FL this year.

@nicolef9456 2 года назад

I had to use my points or lose them and lo and behold… Polynesian bungalow was the only thing available. I didn’t regret it at all 😂

@Lady_Peaches 2 года назад

U.K. members are in a kind of similar situation regarding holding points. They allowed points to be double banked but had to be used by end of May 22 and you don’t get them until your use year starts. So Jan use year only get a few months. Feb even less etc It’s great they helped but it’s also hard to sort out such a short time frame trip from UK

@opchick0597 2 года назад

I have no intentions of ever buying into a time share...but watch everyone of your videos.

@JenLefforge 2 года назад

Thank you!

@kayliiika 2 года назад

What about using a rental site for your points? Loved the video!

@mikedonley1287 2 года назад

We have points in Holding because we had to cut our vacation short when mom went into hospice. Now, after watching this, I have points in Holding AND anxiety.

@JenLefforge 2 года назад

UGH Sorry, Mike.

@deancoffman8150 2 года назад

Holding is a bad word around here. My husband has health issues that like to always rear it’s head a month or so before every Disney trip, so I often tell him 30 days out to take care of himself because I am not above going on a trip alone. Lol. Also he wanted to pass on he misses having Kermit peeking out in your background. As for the video I don’t think he ever got what I was saying when I told him about not wanting to ever cancel inside 30 days. (Obviously I am the planner) Now he does. Thanks!

@JenLefforge 2 года назад

Dean, I'm amazed in my conversations in the comments how many people don't even know what they are! With Scott's job is something I've had to be painfully aware of as well. And always happy to explain and Kermit drank too much last night so he was recovering, You'll see him next time.

@TinyT510 2 года назад

My use year is Dec too. We usually travel in Oct. Should I bank before I book?

@kristensmith80 2 года назад

This is super helpful, Jen. Were the points you had to cancel from your 2021 UY or had they been banked? Any idea if there’s a difference in how that’s handled?

@JenLefforge 2 года назад

They wee from the 2021 UY but would have worked the same way if they'd been banked - you have until the end of the use year the reservation fell in.

@marybiggs6233 2 года назад

I'm glad your points are secure. I miss Kermit peeking out at the camera. Please put him back.

@JenLefforge 2 года назад

Kermit has a mind of his own so we'll see where he ends up next;).

@susieme7614 2 года назад

Hi, thanks for the information. Have you ever used RCI? I find it very confusing.

@JenLefforge 2 года назад

I know they have just changed providers and are no longer using RCI so check out the member website as no I haven’t used the points that way wver

@bethifoody 2 года назад

Great info! Can you trade into the other timeshare system (II/used to be RCI) when you're within those 60 days? Also, love your sweater!

@JenLefforge 2 года назад

We’ve never done it but evidently you can! You have up to two years to use them if you do that. And thank you!

@JenLefforge 2 года назад

@@gloriaschmitz7742 Yeah, this is what I've heard from others and why we've never even attempted it!

@johnaesposito1737 2 года назад

What about using the points elsewhere? I know it isn’t ideal, but can you use holding points for the RCI exchange? Or do they have to be use at a DVC resort?

@JenLefforge 2 года назад

It's a great question and I don't know, honestly. I know that's an option when points are getting ready to expire, so maybe?

@deborahmaddry3615 Год назад

Question.. with use year Dec and you take Jan vacation, did you book that Jan vacation right after receiving your Dec points? So you only had about a month before your vacation. Thank you.

@JenLefforge Год назад

I booked the January vacation 11 months prior when the booking window opened. Hope that helps!

@jenniferrundle6870 2 года назад

And I hope a lot of DVC owners know that in the worst case scenario they can rent their points out to regular Joes like me-I love that I have that option when the regular Disney world site doesn't have a lot of reservation options.

@JenLefforge 2 года назад

True but at 60 days out from your trip, there's also very little in DVC inventory so would be difficult (if not impossible) to do.

@texirie 2 года назад

They put points in holding on me even though I was 30 days out. Calling -no bueno.

@JenLefforge 2 года назад

I would definitely call but I think the rule is day 31. But with it only being one day that feels like maybe you could get an exception? You'd have to look at the actual wording because I'm not 100% sure, to be honest. It may be worded "30 days or less"

@CwazyHair 2 года назад

Hi what email did you use to email DVC? I’ve only seen the email link in the member website

@JenLefforge 2 года назад

Yes I used that one - the contact us form on the website

@swonnenw9974 2 года назад

Quick question- if you cancel your dvc reservation outside of your 30 day travel window, do the points just go back into your regular account?

@JenLefforge 2 года назад

YES if you cancel at 31 days or more, there's no penalty and they go back into your account.

@swonnenw9974 2 года назад

@@JenLefforge thank you@ we are still waiting for our banked points from the loaded resale contract we purchased to hit our account (we are over 2 months from start of the resale process) so I just booked a May trip with our direct points. I want to use our resale banked points when they finally show up in the account, so I will want to modify the reservation. I was just so happy to see our nights pop up available today? I just booked it fast! Thanks for the help!

@alexiswaters6782 2 года назад

Hello! I’m not sure if you’ve addressed this in a different video, but I’m super confused about how you budget points. For instance, if I had 100 points per year and wanted to bank and borrow to do one big trip every 3 years, how do you get the numbers right? Like I’m guessing what you want won’t be exactly 300 points, so do you inevitably lose a few points every time?

@JenLefforge 2 года назад

It's a great question and there's no easy answer ESPECIALLY since the points charts change every year (not the total points just which times of year require what amount of points). In an ideal world, you've allocated all the points you need to reservations and can bank what's left over for the following year. I'm sure there's some way to get it just right but if there is, I don't know the trick!

@alexiswaters6782 2 года назад

@@JenLefforge gotcha, thanks! I always enjoy your DVC vids even though in reality I’ll probably never be an owner! 😂

@d.a.ballou9740 2 года назад

@@alexiswaters6782 I feel exactly the same way! Interesting to listen to, and learn about, just not convinced it's for me.

@alexiswaters6782 2 года назад

@@d.a.ballou9740 yes! I live closer to Disneyland, so for going there it’s just not as worth while. But I do dream of the life. 😊

@calcesfamilyadventure7643 2 года назад

How did you email them? I am needing to cancel our trip this month as well and I am afraid our points will go to holding account.

@JenLefforge 2 года назад

I used the contact us form in the member website

@calcesfamilyadventure7643 2 года назад

@@JenLefforge, thank you so much for the info and for taking the time replying to my comment. I really appreciate you. I asked God for a sign on whether I should cancel or not and you posted this video and I think this is the sign 🥰. Sooo love your channel.

@jennyvanburen3762 2 года назад

Totally distracted by the cute sweater.

@JenLefforge 2 года назад

Lol thanks, Jenny!

@stephanietitzel9534 2 года назад

Same Jenny!! I don’t have DVC, but always love all your info Jen!!!

@ZoellesWorld 2 года назад

I really should have cancelled. We had to cancel last minute for a one night stay in Hilton Head and I didn't even bother to cancel. Holding points would have been better than to waste them. Lessons learned.

@JenLefforge 2 года назад

We're all a little cancel fatigued right now so maybe just don't worry about it.😊

@MikeOnTheHomestead 2 года назад

can you rent points that are in holding?

@JenLefforge 2 года назад

I don't rent out my points ever so I don't know - I would think it would be very difficult as people would have to be able to use them and again, 60 days prior there is very little inventory available?

@MikeOnTheHomestead 2 года назад

@@JenLefforge agreed, I would imagine it would be difficult within the 60 day window to find ANY inventory. I just wonder if the 60 day window still applies when renting them out. I assume it does....

@JenLefforge 2 года назад

@@MikeOnTheHomestead That I know and it absolutely does.

@MikeOnTheHomestead 2 года назад

@Jen Lefforge Thanks! Really appreciate your content!