Dynamic Translation with Servicenow

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learn how to enable and use the Dynamic Translation feature in Servicenow platform (in the New York release). Use Machine Translation to translate dynamically-generated text fields (like Short description or Activity Stream/log) in Platform UI and Service Portal.

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12 сен 2024

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Комментарии : 17

@yl328 4 года назад

Nimer! Funny, I was looking for a good screen capture of the capability, and there you are providing it! How are things while in quarantine?

@nimerkawwa 4 года назад

Hi, I am glad it helps you :) Things are well. Thanks for checking.

@prajaktathakare4805 3 года назад

Amazing content..its really helpfull

@ravi88593 3 года назад

Hi Nimer - The plugins are enabled but still the translations are not working

@pragyashukla7743 3 года назад

Hi Nimer, I followed the same way but i m getting "Unable to translate" error

@jz7865 2 года назад

Nice video. I followed your steps to configured Incident Short Description field. I have Spanish value and like to translate to English. When I clicked "Translate" and then I got this message: "Text cannot be translated to your preferred language." Any suggestions?

@jz7865 2 года назад

Same message happed to Work Note as well

@LearnerJava 9 месяцев назад

Is there any video for Dynamic Translation for Agent Chat

@gnanikumar8616 4 года назад

Hi Nimer, It was very helpful. Just followed your steps I am able configure the dynamic translation. However, On service portal I do not see the translate button. Like, you showed on your screen. Could you please help.

@nimerkawwa 4 года назад

Make sure you are using the OOB widget on the portal.

@gnanikumar8616 4 года назад

@@nimerkawwa Thanks Nimer, You are right. since we used a customized widget we lost that functionality. Also, may I request you share a video on how to integrate with Microsoft or Google please. Also, which is best translator among these two that we can recommend to a customer.

@nimerkawwa 4 года назад

@@gnanikumar8616 both MS and Google are good. Google supports more language but I think Google is blocked in China. So it depends on your customer use case and global presence. Also check Glossary capability that can be helpful. Also good to note that MS and Google are still not that good for translating "contextually" some Asian languages. Don't make your decision solely on this feedback. You should evaluate first.

@gnanikumar8616 4 года назад

@@nimerkawwa Hi Nimer, could you help if you made video on Microsoft or Google Translator. Please.