Easy! 50 Sentences To Master English Over The Phone 

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Make a call:
Formal
1. This is 不是’我是’. I am and I’m with _______, how are you doing today?
2 Hi this is ___ and I’m calling about _____. Calling for____
3 Could I speak to ____ please?
4 Is _____ in?
5 Could I leave a message for ____ please?
6 When would be a good time to call back?
7 Do you know when he/she will be back?
Informal: Time for SMALL TALK
8 Hey, what’s up?
9. How’s it going?
Informal replies:
10. Not much.
11. Same old same old.
12. Pretty good, how about you?
13. Not bad, you?
Receiving a call:
Formal:
14. Hello? This is Mike speaking.
15. Good morningGood afternoon, how may I help you?
16. May I ask who’s calling?
17. And which company are you with?
18. Please hold for a moment. 稍等一下
19. Hang on a sec. (second)
Responses:
20. I’m sorry he’s busy at the moment.
21. I’m afraid she’s not in the office right now. Can I take a message?
Informal:
22. Hello?
23. He’s not home right now. Can I take a message?
24. Great I’ll let her know as soon as he gets back.
如果是垃圾电话;
25. Sorry, I’m not interested thanks. Click!
26. Could you take me off your call list? Thanks, bye.
Wrong number
27. I’m sorry, I think you’ve got the wrong number.
28. I’m sorry, there’s no one here by that name.
Checking info:
29. I'm sorry I didn't get that. Could you say it again please?
30. Could you spell that for me?
31. Ok let me just repeat that back to you.
Bad signal:
32. I didn’t catch what you said, could you say that again?
33. I think my signal is bad, could you say that again?
34. We have a bad connection, can I call you back?
Make plans
35. What time is best for you?
36. Well, how about tomorrow?
37. Does that work for you?
Response for making plans.
38. Sure no problem.
39. I’m sorry, that doesn’t work for me.
40. Sorry, I’ve got plans already. Could we do Tuesday instead?
41. I’ll have to get back to you on that.
Ending a call: formal
42. It was great talking to you.
43. Thanks for calling.
44. Thanks for you all your help.
45. Have a great day.
Informal.
46. Later.
47. You too. Have a good one.
48. Talk to you later.
49. See ya.
50. Bye.
Bonus: peace!
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