Ebike Aventon Aventure Working with Customer Service to solve 2nd Battery Issue

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Back from a couple of trips, I take my Aventon Aventure on a ride through my neighborhood and discuss my experience with Aventon's Customer Service regarding the 2nd Battery I purchased.
This link gives me some type of credit if you buy, but not sure what yet.
Aventon Store link: prz.io/NEjZQ9Ghv
Amazon Affiliate Links:
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Опубликовано:

28 сен 2024

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Комментарии : 81

@EasyE865 6 месяцев назад

Look at all that bullshit on that bike.... good lord

@richarddkearney 6 месяцев назад

lol.. I got even more now!

@jdw6727 Год назад

Richard, you remembered! Thanks for showing the fit. Now lets hope Amazon Black Friday has a discount on the bag. I'll order from your link.

@richarddkearney Год назад

Yay me! I can remember something... at least occasionally.

@Shoptalk321 11 месяцев назад

For one the battery doesn't like the cold it will discharge faster. You're a heavier rider plus the weight of an extra battery and tools. Having less tire pressure will have more resistance while riding.

@richarddkearney 11 месяцев назад

Thank you for your comment. I'm a little heavier than some people but like 20lbs lighter than Russ is Right! :)

@DatGuy960 25 дней назад

So, what did you determine about your battery issues? I'm sure you 'balance charged' it 3x. I get over 50+ miles from mine. I have 2 usual routes, one that is 17 miles and the other is 32. So far, no problems. Look forward to hearing from ya.

@richarddkearney 25 дней назад

Yes, I did attempt to balance charge it several times using different methods people told me about with only slightly better results. It never has gotten as good as my first battery, so probably one of the battery cells is not the best. Now, over a year later, it gets around 90% of the distance my original battery gets. I am usually in power assist 1 or 2 and there are a lot of hills around here, so I don't expect to get your 50+ miles, but I do get in the 40s most of the time.

@DeeBatch 5 месяцев назад

hope you traded battery in. I bought the battery bag based off your video. Thanks used your afflite

@richarddkearney 5 месяцев назад

The battery bag is pretty good. I had someone say that the weight of the battery might be harmful to the bag if you take mountain bike trails. I tie my down with a bungie cord and never had an issue.

@DeeBatch 4 месяца назад

@@richarddkearney Yes one of my straps broke. Amazon refunded and is shipping another. I will use cords on it now. I tried a few others but the makers all lie about the sizes. this one works pretty good. But ya strap it if you going on trails.

@briansmythe3000 2 месяца назад

Im still Using the same Lap top I Brought Back In the 90:s still going Strong , Havent get he Commodore 64 Tho Donno what Happened too that I Got some Huge ceder trees taken out and they Used a Crane , Worked out really good and quick

@richarddkearney 2 месяца назад

Cool. When I find something missing that I use to have as a young person, I ask my mom and she usually tossed it out. Spouses are known for that too. I really enjoyed watching how they were able to get trees from my backyard to the street, I bet huge cedar trees would be even better to watch.

@briansmythe3000 2 месяца назад

@@richarddkearney Yeah it was Craxy as they were right on the Boundry of my Block and they Had too lift them half Over the Neighbours Place , But It Saved So Much Time and Labour , Really Tight Spot

@garywillhoit Год назад

I’ve been riding with temps in the low 30’s. Heard people say you should let your battery warm up before charging. After 3 hours in a 75 degree house a infrared temp reader gave me a reading of 40 degrees on my down tube battery. So how warm should they be before charging?

@richarddkearney Год назад

I have no idea. I did learn that charging right after riding your bike is a source of a lot of battery explosions because the battery is hot. Who knew figuring out the best time and temperature to charge your battery would get so complicated.

@ThomasRogue-s8y 3 часа назад

So you ride in the low 30's and you charge your battery! Anything else to add concerning a lower mileage per charge in such cold weather! After all; mileage drops significantly in ALL electric vehicles when temps hover in the low thirties!

@marvinvannoy7633 4 месяца назад

I tell what repels dogs. …. It’s called pepper spray!

@richarddkearney 4 месяца назад

I carry it with me but never had a need for it. Not that many dogs come after me that I fear, actually zero dogs barking and chasing me looked dangerous so far but I'm prepared just in case.

@chrisiscruisin Год назад

Your not going to get as good of range in the c😮ld.

@richarddkearney Год назад

I won't argue with that, but it is not like I use one battery only during hot days and the other battery only during cold days and then compare how far they go. I use both in hot and cold days and on the same route. I do like the idea of doing a test in 70 degree verses 40 degree to see how much difference there would be.

@ThomasRogue-s8y 4 часа назад

As temps drop so do miles with all electric vehicles! This is a hard fact that all EV manufacturers and their promoters are so very reluctant to admit! Expect a drop in mileage of 25 to 30 percent when temps drop to 32 Fahrenheit and below. The drop in mileage really begins in low 60s and worsens exponentially from the low 40s on downward! Also, despite being 65 and owning a Velotric Packer 1 Cargo Bike I still cycle on a regular basis with a regular bicycle, especially so in winter; as without the exertion associated with a normal bicycle one can get very cold indeed! The only part of my body that gets cold are my fingers so I use silk glove liners and mittens as apposed to gloves as they do a better job at keeping fingers warm! The Packer 1 is equipped with cadence sensor and trying to keep warm on it is difficult due to the common ghost peddling associated with such ebikes! The bike gearing and power output makes it impossible for me to exert myself enough to keep warm! This upcoming winter I'll be my soon to be vintage 1995 Trek 830 Mountain Cross which I have modified for hauling groceries. I use panniers and a back pack for groceries and reserve the Packer for hauling much heaver loads!

@frontiersenior5345 Год назад

Yes. As we get older, our bodies change and don’t do as well in cold and heat. I’m 66.

@richarddkearney Год назад

I have some friends who are only comfortable in about a 4 degree variance.

@Mark-qv4bn 3 месяца назад

Im also 66, got my first ebike at 64. Almost daily rider of my 2 ebikes.

@robertpollock8617 2 месяца назад

I have a local bike shop that sell and fix the Aventon bikes. Main reason I am buying Aventon.

@richarddkearney 2 месяца назад

Cool. My nearest is an hour and half away.

@tf4343 Год назад

Hey Richard. I recently decided to get a second battery for my Rad Rover 5 and I was trying to figure out how to carry it when I remembered this video and the longer rear rack bag you use for yours. I bought the bag and the 15 inch battery just fits. Thanks! The sides are fairly stiff but the bottom is just the fabric. So I took a piece of styrofoam packing material about 3/4 of an inch thick and cut it to 15 x 6 inches and put it on the bottom of the rack bag. It really stiffened up the bag and I don’t think I’m going to need bungee cords if the bag is fairly fully packed with other things around the battery to keep the bag from shifting. Cheers Richard.

@richarddkearney Год назад

Please let me know how it goes. I will do that too if it works

@tf4343 Год назад

@@richarddkearney I’ll do that. It’s cold and snowy here so you may not hear from me fora month or so!

@tf4343 Год назад

Hi Richard. I finally got out today with my second battery in the rear rack bag with the packing foam. The packing foam worked great in the bag with my battery on top. The battery is heavy enough and the packing foam has enough give in it that the battery sank in a bit and with a few things on either side of the battery neither the battery nor the bag moved at all. The foam is about an inch thick and I cut it to 6 inches by 15 inches. My condolences on the losses of your father and mother. It doesn’t matter what age they are it’s a really tough loss. I see you just posted a new video. Glad to see you back riding. I’m going to watch it now.

@richarddkearney Год назад

@@tf4343 Thanks for the update. I like that the battery didn't shift any. By any chance were you on a dirt road at any point?

@tf4343 Год назад

@@richarddkearney Yes I was!

@danmcqueen5295 Год назад

I don't think I've ever gotten more than 25 miles on a charge, but it not exactly flat around here.

@richarddkearney Год назад

I get 40ish with mostly assist level 2 on my original battery and average speed of 12mph. What assist do you use most?

@danmcqueen5295 Год назад

@@richarddkearney I use assist level 3 primarily even in the summer. I'm not in town and there's only an occasional vehicle so my average speed is about 18. I have used my throttle more in the snow. It was 18 degrees today on my ride. I went 10 miles and had 73% battery when I got home. When temps were in the 50's I would still have 90% battery at 10 miles.

@rose500 Год назад

Hi i have got a classic whisperer 705 bike and i want to get a second battery my question is do you no where i can get one thanks for your videos

@richarddkearney Год назад

I'm sorry, I do not know where you can get a 2nd battery

@mpwasz1 7 месяцев назад

I've had my aventon aventure for two and a half years and I love it ! Unfortunately I only have 260 miles on it. I bought the extra battery that cost $500.00. Sorry for rambling but the bag that you have on the back of your rack is amazing! Where did you get? I have one to hold my extra battery but it's so tight! Thank's for any information!

@richarddkearney 7 месяцев назад

You had your for a year longer than I have. My battery also costs $500 when I got it. The bag I have is: Lixada Bike Rack Bag Waterproof (Holds Aventon Aventure Spare Battery) amzn.to/3dmZxYB Some people have complained that the straps that hold the bag on the bike break too easily. I strap my bag down so I haven't had that issue, but that could be an issue so be careful. Another Bag that I got is more expensive and requires an adaptor to use on the bike. It also works well. TOPEAK E-XPLORER TRUNK BAGTOPEAK E-XPLORER TRUNK BAG (Holds Aventon Aventure Spare Battery) amzn.to/3FwKd62 Topeak Omni QuickTrack Adapter (needed if buying the Topeak Trunk Bag) amzn.to/474fEAw

@Argyle302 Год назад

Your videos look beautiful in 4K. I see you are using a GoPro 10 for your ride videos. The horizon leveling feature is something I wish I had. What kind of computer setup do you use to edit and upload with?

@richarddkearney Год назад

Thank you. I don't use anything special for editing. I use the free editor Shotcut. Uploading in 4k takes a really long time on my internet connection; 6 or more hours.

@anacondahugs808 Год назад

🐍For your rear bag stability, just interject a small peice of plywood. You can drill attachment holes wherever you want them for tie wraps, bungee hooks or regular hardware like U-bolts & nuts, etc. 🖖🤙

@richarddkearney Год назад

Oh that sounds like a good idea. Thanks

@Stretch1931 Год назад

That battery issue, I don’t know if we can directly blame Aventon for the problem, as they outsourced the manufacturing of the battery to another reputable company, like LG or Samsung. So I would think if there was a problem, then it maybe has more to do with the company that produced it. If you were to say the head unit computer was faulty, then maybe that would be more on Aventon. I think as with anything, there’s always a risk that something will be faulty. It’s wonderful that even though you’re having problems with it, that they are standing with you and still giving you the support you need to make sure you have the best experience possible. Samsung had phone battery issues in the past. It all will happen until enough data can get back to the manufacturer to change the design.

@richarddkearney Год назад

Hopefully the battery manufacturers will continue to improve batteries; at least making them consistent would be a step forward from my viewpoint.

@Ebiketips1 Год назад

Great video. What bag is that? I ordered an extra battery for my Magicycle

@richarddkearney Год назад

Thanks! The bag is on amazon and you can see its details there. Lixada Bike Rack Bag Waterproof (Holds Aventon Aventure Spare Battery) amzn.to/3dmZxYB

@jdw6727 Год назад

On my first ride the connector that the front Velcro strap goes through ripped completely out of my Lixada bag. The back strap slipped off the back of the rack and the bag and my battery were hanging off the side of my bike held only by the front Velcro that I had affixed to the seat. Lixada offered $5.00 to make it right. What a joke. I am returning the bag for a replacement. Richard's using a bungee cord or something else is a good idea. All that being said the bag did just fine on pavement, but going down a rough pot holed road was too much for the it. I made my longest ride, about 40 miles thanks to the second battery, and the rough road was over 30 miles into the ride.

@richarddkearney Год назад

Oh nice that you were able to make it 40 miles. That sounds like a bad bag and should be replaced. They didn't offer to replace it? I think Amazon will.

@jdw6727 Год назад

@@richarddkearney Lixada only replied " Dear customer Thank you for your message We are so sorry for such thing happened We are willing to give you 5 USD refund to compensate Would you please accept it ? Nice day! " It is boxed for Amazon return now. Lixada did respond to my problem in 12 hours, maybe an automated response, they maybe meant in addition to the return/replacement. I did request a replacement instead of $ back from Amazon. It was a very rough downhill when the rip occurred.

@brianloeffler2245 Месяц назад

You need to fix that noise. I have an aventure2. And it dont make that god awful noise yours does !!

@richarddkearney Месяц назад

I had all sorts of learning experiences on that bike and the reason I made all those videos. Solving noise issues happened over time. Check out a recent video and see if you hear anything that sounds like a problem. I'm pretty sure everything is fixed now.

@VINTAGELIKE Год назад

Here from canada I rode 2 weeks ago thanks to Chinook winds Now snow again Waiting for warm weather to ride I did ride in the same weather as you are in the video

@richarddkearney Год назад

You got to get the ride in when you can, so I'm glad you were able to.

@Doug-tp9qm Год назад

Are u useing pa all the time on your trip or are u useing both pa and 8 gears

@richarddkearney Год назад

I use pedal assist pretty much all the time. Normally, it is level 1 or 2. Due to issues with my knees and the amount of hills in my area, I need the pedal assist to keep from getting injured and that doesn't work all the time. I still sometimes exercise too much on a trip and in lots of pain for days. I prefer not doing that, but it is a learning process to figure out when I have exceeded my ability.

@taylerellis378 Год назад

I kinda feel like aventon lowered their bike prices recently because they need to off load their old lipo batteries. These batteries degrade over time so it would make sence to drop prices to get them gone.

@richarddkearney Год назад

A year ago they didn't have any batteries and I had to wait 6 weeks for my 2nd battery to ship to me in August. I'm not sure what the definition of "old" battery is but it appears these batteries are less than a year old or at least they had them less than a year. I think they drop prices on the old models like car manufacturers do, but I have no inside knowledge so just a guess.

@taylerellis378 Год назад

@@richarddkearney i have found many reveiws from customers who received bad batteries with their new bikes and had to swap them many times and kept receiving bad batteries for their exchange. They were complaing their bikes would only go 18 miles using pas 2-4.

@richarddkearney Год назад

@@taylerellis378 bummer

@terrynelson2385 Год назад

Did you try to equalize the battery cells?

@richarddkearney Год назад

If you mean by that to do 3 fully charge cycles, then yes. I did that 3 times, when I first got the battery and then when someone in the comments suggested I do that, and the 3rd time when Customer Service ask that I do that. If you mean something else, please explain the procedure and I'll let you know if I did that. Thanks.

@danmcqueen5295 Год назад

I also have a spare battery for my Aventure. I alternate each day, and find they are pretty much exactly the same. I've been riding in the cold and snow for a few weeks now, and definitely don't get the range I did in the summer. That works out ok though because 15 miles is about all I want in these conditions.

@richarddkearney Год назад

Thank you very much for the information

@frontiersenior5345 Год назад

Thanks for the video. Do you wear a fleece skullcap? I wear it and wind block winter gloves when I ride in winter. And fleece tights and shoe toe covers. They all work great and make riding more comfortable in cold weather.

@richarddkearney Год назад

@@frontiersenior5345 Good ideas. I do have a good skullcap that I keep in my bags just in case I need it. At 38 degrees the 2 areas of concern are my face and hands. My new gloves might handle my hands but hasn't been below 40 since I got them so no good time to test.

@danmcqueen5295 Год назад

Sounds pretty close. If one layer of wool socks and long underwear won't suffice, it's probably a stay home and clean your chain day.

@Rip1Outdoors Год назад

Let me know if the horn works

@richarddkearney Год назад

I really want to know too. The pit bulls inside of the fence didn't seem phased by it at all, so I'm not feeling extremely confident about it at the moment.

@AventonBikesVideos Год назад

🙌🙌🙌

@richarddkearney Год назад

👍

@skowmi5681 Год назад

You run stop signs often? People like you give bicyclists a bad name. I see people like you every day. You don’t have a given right of way.

@richarddkearney Год назад

Thank you for your information. How long have you been riding ebikes?

@skowmi5681 Год назад

What matters is not a matter of e-bike riding experience but rather obeying traffic laws! Keep running stop signs man!

@richarddkearney Год назад

interesting and thank you for your permission

@nebulousJames12345 11 месяцев назад

And you give karen's their name.

@Dave-my1we 4 месяца назад

@skowmi5681 ….. have you heard of an Idaho Stop? A bicyclist Treating a stop sign as a yield sign is absolutely legal in a number of States, including mine. Perhaps it is in this content creator’s state too.