Peggy has gained more confidence in speaking English to the customers. Besides being able to make recommendations in English to a customer, see how she was also able to understand a Caucasian woman's request and assisted her appropriately. She even helped a lost child looked for her mummy!
This is part of a series of eight videos that features how five workers from different sectors struggled initially at their workplaces because of a lack of English skills, and how they performed better at their jobs after learning English.
This programme is part of the Employability Skills WSQ, developed by WDA.
Whether you want to improve your English reading, listening, speaking, writing or Mathematics skills, there are different courses to suit your needs
13 июн 2012
