I purchased this mask and hated it. I've been trying for 3 months to get my refund from them but all I get are emails full of lies. BEWARE DOING BUSINESS WITH THEM
Same!!!!!! They told me they sent the refund to my card (that was over 60 days ago). I keep messaging them and they say to be patient 😒 I ended up disputing the charge with my credit card company. You should try that if you haven't already. I'm sorry you're going through this as well! 😔
So frustrating! They said to expect my refund in 10 business days, but it has been longer than that. I just emailed them again..... I did end up ordering the Omnilux Contour and wow it is so comfortable in comparison!!