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Explaining the BDR91 Boiler Relay LED indicators - Resideo 

Resideo Customer Support
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Learn more about the BDR91 Relay Box - In this video we explain what the different LED indicators mean.
If you are having problems binding a particular device to the BDR91 please review the links below to our related articles:
“BDR91” related articles:
bit.ly/2xIkmFq
Original Article - What do the BDR91 LED indicators mean?
bit.ly/2XFWTiq
How to bind a CM921/CM927 Programmable Thermostat to a BDR91 Relay box
bit.ly/2XFWTiq
How to bind a BDR91 Wireless Relay Box to the evohome controller?
bit.ly/2Jqz9Lx
How to bind the Y87RF Single Zone Thermostat to the BDR91 relay?
bit.ly/2JrRzLR
How to bind the DT92E Wireless Digital Room Thermostat to the BDR91 receiver?
bit.ly/2JsNyqw
How to bind/rebind BDR91 to CM721/CM727?
bit.ly/2XBnBJi
You can contact our Consumer Support line, by submitting a request at bit.ly/2Xz6asI
Subscribe to RU-vid: bit.ly/2XF5CkU
Follow Honeywell Home:
Twitter: bit.ly/2LL58HJ
Facebook: bit.ly/2XFX5ya
LinkedIn: bit.ly/2JuRKGt

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6 сен 2024

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Комментарии : 48   
@EastStirlingShire
@EastStirlingShire 7 месяцев назад
Any chance you might know how to connect such boiler to the Honeywell evohome relay box?
@ResideoSupport
@ResideoSupport 2 года назад
If you are contacting us from UK, please fill out this form: support.resideo.com/s/contactsupport and a member of our UK team will get back to you as soon as possible. -Maria
@nigelandy
@nigelandy 4 года назад
Thanks so much working perfectly now
@Closedgoodbye
@Closedgoodbye 2 года назад
Is there an over ride button? I’ve got hot water but no heating. The thermostat is connecting to the br91 but it’s not firing the heating up.
@eljefe720
@eljefe720 Год назад
Did you manage to find a solution? I’m having the same issue
@hauslondon
@hauslondon 10 месяцев назад
Same issue as @MinistryofWarhammer & @@eljefe720 This system is just such garbage, every winter similar issues, I am so glad when I get it removed.
@philliplaw548
@philliplaw548 7 месяцев назад
Does anyone know how to open this up, there seem to be clasp at the bottom but it’s jammed
@onurb.2770
@onurb.2770 6 месяцев назад
Are the binding and troubleshooting operations same for BDR91T as well?
@ResideoSupport
@ResideoSupport 6 месяцев назад
Hi Onur B. Thank you for reaching out. Yes, the binding and troubleshooting operations are the same for both the devices. -Elena
@rpppdiggins
@rpppdiggins 3 года назад
I have sent Thermostat away to be mended as the screen is breaking up. Ever since it went the Relay has been showing a continuous red light. The boiler is in summer mode and no heating is on . can I turn the electrical connection off at the wall switch until I get the thermostat back for pairing.
@francesrichards4809
@francesrichards4809 4 года назад
Thank you so much for your video you saved me from calling a plumber out .
@sohailraza786
@sohailraza786 3 года назад
If the lights are off and holding the button does nothing then is that a power issue?
@denisa5114
@denisa5114 11 месяцев назад
Did u find the problem? I have the same issue
@ashley66666
@ashley66666 10 месяцев назад
If the lights were on and then they go off why would the unit go into standby by itself. Can a remote thermostat force it into standby?
@simoncherry4442
@simoncherry4442 10 месяцев назад
Hi, the red LED on mine is flashing on about every 2 secs and then off for 2 secs yet the one wireless controller we have fires up the boiler, is there a problem somewhere?
@ResideoSupport
@ResideoSupport 10 месяцев назад
Hi Simon, this most likely means that it has lost communication with its sensor (thermostat) and it operates in failsafe mode. We would need more info to investigate. Please use this form to contact us www.resideo.com/emea/en/contact-us/ and we'll take it from there. -Elena
@jadeduran3612
@jadeduran3612 Год назад
What happens when the lights are off but once you press the button on the right it turns green? Does that mean it is binded but the boiler doesn’t need to be on now?
@ResideoSupport
@ResideoSupport Год назад
Hi Jade, thank you for sharing this with us. If the lights are off, but the light goes green after pressing the button, this means that a manual override has been done from the BDR91. If all lights are off, most likely, yes, the boiler does not need to be on. -Elena
@islacuthbert1232
@islacuthbert1232 Год назад
Hello, the red light is flashing every second. What does this mean? Currently there is no connection to the thermostat but there was last winter. Thanks
@ResideoSupport
@ResideoSupport Год назад
Hi Isla, thank you for sharing. If the red light is flashing, depending on the frequency, it's either in reset mode or in binding mode. Since it's lost connection to the thermostat it most likely in the fail safe mode. -Elena
@islacuthbert1232
@islacuthbert1232 Год назад
@@ResideoSupport Hello, so I think it’s in binding mode but it is not connecting. Is it worth resetting ?
@ResideoSupport
@ResideoSupport Год назад
Hi Isla, if you're tryin to bind it to a thermostat and it fails, we recommend first switching the power off for 10 minutes at the relay, then after switching it back on, reset the relay (15 sec - red light flashes rapidly) then release and put it in binding mode (red light flashes slower). -Elena
@TheMackcasper
@TheMackcasper 10 месяцев назад
I have a solid red but heating and hot water is working i tried rebinding but still solid red
@ResideoSupport
@ResideoSupport 10 месяцев назад
Hi, @TheMackcasper, thank you for sharing! We would need more details on your part to be able to assist. Please fill out this form: www.resideo.com/emea/en/contact-us/ and a member of our support team will get back to you as soon as possible. -Elena
@ElectricPylon
@ElectricPylon 2 года назад
Great video. Is it possible to have 2 receivers binded to 1 controller? I want to turn an electric radiator on and off when the heating comes on. I realise I need to add another relay.
@ResideoSupport
@ResideoSupport 2 года назад
Hi ElectricPylon, where are you contacting us from? -Maria
@ElectricPylon
@ElectricPylon 2 года назад
@@ResideoSupport I am in the UK. Does it make a difference to the binding method?
@ResideoSupport
@ResideoSupport 2 года назад
Hi, thank you for sharing. The binding method is the same. -Elena
@ElectricPylon
@ElectricPylon 2 года назад
@@ResideoSupport Hi Elena, thanks for confirming the binding is the same regardless of my location. Now please can you answer the original question " Is it possible to have 2 receivers binded to 1 controller?"
@southernboyuk2979
@southernboyuk2979 2 года назад
Yes, you can in parallel, If you are also using zone valves just for on / off you can also use their spare switched contacts to help control other parts of your custom circuit depending on your need.
@5timesmanctwats
@5timesmanctwats 4 года назад
Hi on my receiver,the green light is constantly on,but the red light is just flashing,have no heat or water,please any info would be priceless,thankyou.
@ResideoSupport
@ResideoSupport 4 года назад
Hello Andrew, there appears to be a communication error with the thermostat, so re-binding should solve this. If you're still experiencing issue, please contact us following this link : bit.ly/3apJZvx Thanks - Lucian
@5timesmanctwats
@5timesmanctwats 4 года назад
@@ResideoSupport thank you so much,driving me up the wall,be safe and thankyou👍👌👌
@johnabiodun5540
@johnabiodun5540 Год назад
I've got solid red light and flashing green light... any ideas? Thanks
@ResideoSupport
@ResideoSupport Год назад
Hi John, where are you located? -Jim
@johnabiodun5540
@johnabiodun5540 Год назад
@@ResideoSupport Manchester
@ResideoSupport
@ResideoSupport Год назад
Hi John, thank you for contacting us. We recommend you restart the binding procedure with the thermostat, after having reset the relay. Make sure that the thermostat and the relay are about 1 m away. -Elena
@TheMarrification
@TheMarrification 2 года назад
Thanks that really helped
@ResideoSupport
@ResideoSupport 2 года назад
Hi! Thank you for sharing your comments with us. If you ever need assistance, contact us at 1-800-468-1502, or through Facebook and Twitter under Honeywell Home. -Charlie
@wesleydevonport8194
@wesleydevonport8194 2 года назад
Mine keep cutting out so I have to press the button every 5 mins any ideas
@ResideoSupport
@ResideoSupport 2 года назад
Hi Wesley, if the target temperature on the thermostat has been reached or is within 1.5 degrees and it just needs to be maintained, the BDR is going to switch off. -Elena
@andrewbenson1648
@andrewbenson1648 4 года назад
If red light is continuous, does this require calling a plumber or not?
@ResideoSupport
@ResideoSupport 4 года назад
The continuous red light indicates a loss of communication with the device it was bound with, and shouldn't require calling a plumber.
@leegriffiths8927
@leegriffiths8927 4 года назад
What if the lights appear to be working fine but the boiler doesn't fire up ?
@ResideoSupport
@ResideoSupport 4 года назад
Hi Lee, thanks for your question. We recommend to contact the installer and if you have additional questions feel free to contact us by sending a message to Facebook or Twitter. - Laura
@ResideoSupport
@ResideoSupport 7 месяцев назад
Hi, thank you for sharing! Please fill out this form: support.resideo.com/s/contactsupport and a member of our UK team will get back to you as soon as possible. -Alex
@ResideoSupport
@ResideoSupport 2 года назад
Hi, thank you for sharing! Please fill out this form: ensupport.getconnected.honeywellhome.com/s/contactsupport?language=en_USand a member of Support team in the UK will get back to you as soon as possible. Regards. -Stef
@user-dn7fv4ig7b
@user-dn7fv4ig7b 9 месяцев назад
This would be better without the dam music.
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