EXPOSING SAUDI ARABIA'S FLYNAS UPGRADE SCAM! 

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Its was pleasure to have you onboard and we are always trying our best to make everyone happy at least with a smile .. thank you for the review and i hope the ground operations will be better next time when you join us again with new fleet of A330 🙏🏻

Flynas are notorious for losing bags and luggage items, once on my grandmother's flight... The airline lost around 10 wheelchairs of passengers, including my grandmother's. Which is completely absurd, and all they got was "sorry we lost your wheelchair, you need to buy a new one"

I just want to say how impressed I am with how you handle yourself in a situation where so many people would have lost it (probably me included). Your emotional stability is impressive! I also love the way you acknowledge the people who make your travel experience better. Who doesn't like to feel appreciated? You have a positive impact on these people & that makes the world a better place.

It always pays off being nice to people, especially cabin crew. Also at flynas, that particular cabin manager is - again - a really great brand ambassador. Bet he paid for that plane model out of his own pocket! Regarding the bag: It's usually the airport operator that loses bags, not the airline.

So many ups and downs on this trip. The cabin manager though was amazing. I’m just glad you’re safe and sound brother. It’s a shame when bad people ruin something

I love it when you generally speak with a German accent, and then out of no where you drop some Aussie words like there’s not tomorrow 😂 great videos mate! Keep up the good work. From Sydney, ‘Straya.

Was surprised Josh it was the first time an airline had lost your bag in over 600 flights.. My bag was lost on my first trip to Europe & bag damaged on my 2nd.. What you say is correct re treating airline staff with respect & the occasional rewards. You make friends easily, I can see why you do well travelling. Safe travels Josh, greetings from Australia.

I'm a new subscriber and for the past few days I've been binge watching all of your videos, following your adventures is absolutely exhilarating. I watch your videos so much that even my kids have started watching with me. My wife is German so she's thrilled to see a fellow German traveling the world. Keep up the good work and greetings from Miami

You prove that by keeping your cool, a less than desirable situation can turn around in your favor. You know how to connect with people, demonstrating that professionalism and patience pays off.

Another excellent review Josh. I've never had a bag lost (I once had a bag arrive before me though!). I'm flying in 2 weeks so probably just tempted fate so ordered an android equivalent to an airtag😊

I watch a multitude of flight review videos. You, are different. You, are refreshing. Good job.

Love how polite you are when talking to immigration officers and airlines staff

Hey Josh, great video again, I love watching your adventures on airlines all over the world, you can do an aviation tour in South America, despite the big airlines of the continent like LATAM or Avianca, their are many small airlines in the continent that still don't have a review on RU-vid. Love your content

Hey Josh,hope you're doing good!!! I had a lovely flight on Flynas both on ground and in flight as well!!!Young Saudi crew made it really good!!!So sorry you had to go through this,Thank you for flying via Riyadh, brings back many great memories Also, can't wait for the Saudia review,fingers crossed 🤞

Great review 👍 my favorite crew so far and reminded me so much of myself as a flight attendant. Loved engaging with my passengers and loved upgrading nice people like you. Safe travels ✈️

Superb video Josh, so much more refreshing than watching a certain other RU-vid airline reviewer who seems to go out of his way to encourage conflict. Keep up the good work!

I once had this really wonderful experience with an Indigo ground staff at Kempegowda Airpot, Bangalore. I was a student and my baggage had 1 kg extra than what was supposed to be. According to the airline rules, 15 kg is the maximum and I was carrying 17. I tried to lose a lot of things but couldn't get it below 16 inspite lot of efforts. I was supposed to pay extra 3000(rs) for the extra baggage which was like 50% of the ticket price itself. I was about to do it, when the ground staff guy excused me saying "be careful next time". I still remember his name and will never forget him. I won't disclose his name here as I fear it might be a threat to his job. It was not much, but that gesture really touched my heart. Hope that angel does well in his life 🙏❤️.

Very often, the ground services are not provided by the airline but the service you receive can greatly affect your impression of the airline. Great that the cabin crew were able to save the day.

Love your videos, so straightforward and you are very honest in how you felt during a flight, or in an airport.

Cooles Video ich find es immer sehr interessant was manche Fluggesellschaften abziehen 👍🏼

That happened to me on Croatia Airlines this summer. There was a LH flight cancelled before ao OU tried to get their passengers and we ended up in business class with no blocked seats in the middle… I raised a complain to the airline and the stupid answer they gave me : star alliance policy doesn’t say that business class middle seat has to be blocked… they surely lost a faithful passenger

Thhanks for another great video, it certainly had its ups and downs

I’m so happy you had a great overall experience with Flynas !

I did the Riyadh international transfer experience a couple of months back. It felt like I was the first person that had ever done it. Passed through barriers, went up dark stairs, very unusual. Having said that the international transfer experience at Jeddah is wonderful.

Josh, as a former ramper, I feel your pain for your lost bag. I will say that sometimes time can be as much of a problem when there's too much as there is when there's too little. When it's done right, your bag comes off one airplane and directly onto the next. But when you have the plane it's supposed to go on not there yet or a long time between connections, they try to send it through the normal sorting process again, and that's where the problem hits. Now you have a bag that has to go through the whole process it already did when you originally dropped it again. This is where it's most likely to go sideways, and unfortunately, I suspect that's exactly what happened.

I feel for you Josh! Lufthansa lost my baggage on my trip to Paris 2 weeks ago. The app said it flew with me from Munich to Paris but when I got there, it didn’t show up on the carousel but suspected it got lost somewhere in CDG 😅I had hoped I would get it back when I flew back from Zurich on Swiss but alas, I didn’t get it back until 1 week later after I came back home 😂😂 I wanted to buy an AirTag but totally was in a rush before I could actually do it. So smart you were able track it. flynas seems nice for what it was. You’re right, it’s all about the crews and ultimately they make or break your flight!

Fantastic review. Always bright and cheery. Thank you so much for sharing.

Just subscribed after seeing the link on one of Noel’s African vids. Love seeing all these places I’ve never managed to visit, and a few that I have, even if it was a long time ago. I might even be getting the travel bug again… Keep up your great work!

Josh, you are so right about treating the crew different. When I flew, when the crew had downtime, they came scooting up to visit with me and give me goodies. Unlike so many people today, I was raised to behave myself,and be polite. If I have magazines, I leave them so they have something to read. It's the small things the mean a lot.

First Red Flag - whenever a person at the ticket counter keeps talking over the top of you and isn't interested in the questions but only their statements then be very careful what happens next. I've personally experienced this multiple times and overpaid for tickets / baggage and particularly carry on bags. Later I found out that I did in fact overpay and trying to get any refund is a complete nightmare 😒

Just Subscribed to the channel, been watching a few videos for the past week or so, and enjoyed all the content so far man. Always interesting to see how much things can change from flight to flight.

love these type of videos! great content and useful information

What an experience- did you eventually get your bag back? I always try to give positive feedback to cabin crew when they have been kind and friendly. I know that people will " happily" complain about any little thing but rarely thank them for doing what is a really difficult job. Thanks for another interesting video!

I was really touched by the crew. I almost teared up! So good to meet wonderful people. That guy needs a raise! And a promotion.

I really enjoyed traveling with you Josh. Your channel is very informative and helpful. Great videos indeed.

Man, you are awesome! Been power watching your vids. Really enjoying them. Thanks for posting and all your hard work!!!

Josh, you amaze me, you are gutsy and determined. Pretty brazen of them. Who pockets the money??? Glad you could track your luggage. Love that the cabin staff was so helpful. Looking forward to your next flight.

In my experience this issue arises when ground staff are not actually employed by the airline. More often than not check in counters are manned by third parties such as dNata etc. The problem is that these agents have no allegiance or empathy for the airline and one check in is the same as the next regardless of the carrier. Often they are not well trained and may not be aware of upgrade policies & etc. Not ideal but the way the airline industry is going these days. Another way to save a few more dollars I guess!

Josh, that was magic. Great professional review that didn't let first negative affect the rest of your review. Good tip about building bonds with the cabin crew which had immediate beneficial results on 2nd flight. You keep on keeping on , your work is legend.

great video josh,and a good insight of other budget airlines around the world

This video is a prime example of sometimes its not the company it’s the employee or employee(s). Because of this I always give every brand or Service multiple chances to perform well before I write them off. 👍🏾

Thank you for this refreshing video;I almost thought you were going to receive your lost bag when you opened the door at the hotel room in Dubai.haha. I'm very impressed with the warm service of the cabin crew;I'm glad they got to serve you twice.Sorry about the ground staff: I hope they improve.Cheers!

I always enjoy your videos. Thank you for sharing them with us!!! Your personality and style are superb.

Great job, Josh! You also made excellent suggestions. 😀👍✈️

So lucky that this is the first time you have had your baggage "lost". We once flew Condor Air from SEA to FRA - direct flight, no transfers! - and they left our baggage behind despite the fact that we were the FIRST people to check in three hours in advance. And we were heading to a cruise on Cunard's Queen Victoria in Rome, so we had to have our bags ASAP with all of our formal wear. Condor kept telling us that they had NO idea where our bags were! Meanwhile, we found an Port agent at SeaTac who went and found them easily - they had been left behind with a load of luggage from a transfering Alaska Air flight that had arrived late and Condor had decided not to load it! Meanwhile, even after the port authority agent had taken pictures of our bags and told us EXACTLY WHERE THEY WERE in the airport, it took my well-connected brother calling the VP of Condor in North America to finally get them to move on it. And even then, it took them FIVE days to get us the bags becaue they did not want to pay to ship them on another airline and Condor only flew two times a week from SEA. By the time the bags reached Europe, we were already in Rome, and COndor tried to make us go to the airport to get them rather than deliver them to our B&B. Finally, after some threats of serious legal action from my brother, they got us our bags ONE HOUR before we boarded the train to Civitavecchia, the cruise port. Talk about a stressful five days! But, we got several tailor-made suits from Rome out of it for which COndor eventually paid! 🤣 But yeah, I will definitely be getting some air tags going forward...

I flown FlyNas around 20 times this year and always the The cabin crew are great. They are a great airline, offering very good prices and good services. Regarding the check-in in Kuwait, it happened to me the same as they are not working for the airline but for the airport and try to scam you no matter which airline you are flying.

A great video yet again. I always have photos of my bags in case of loss, better than a description.

I work from a different airline and yes, promotional upgrades are only available “per leg”. Example jfk-dxb-bkk. Promotional upgrade is only available for jfk dxb. Then your onward will still be economy. Also for airport promotional upgrades, you dont get extra miles, extra kilos, extra miles (if you have rewards program).

Hi Josh! I have been binge watching your videos for 2 days now. Thanks to you I can discover some airlines that I would most likely not know about. When I fly and someone gives me an exceptional service - afterwards I always go onto the airline website and write a nice email to the airline - about that person. I love traveling and have been on around 800 flights and to 70 countries. I have friends all over the world. Traveling is an amazing way of life. I just wish that I was a bit younger... Thanks and Halloween greetings from Ontario 👻

I have been watching your swashbuckling aviation adventures and they mesmerize me. The ground staff was definitely unsuccessful in their duty and on top of that you lost your luggage. I am sorry to hear that, Josh!

a wonderful adventure here. Josh seems like someone I've always known, loved and trusted for good advice even though I've never met him before. I'm a new subscriber here and have already seen many of his videos and look forward to more.

Great informative vlog!

I hate it when airport, or security staff, try to scam me but I suppose they want extra money, it’s just accepted as normal behaviour 😰

❤ from Australia🇦🇺 Josh. New airline starting up here called Bonza next month. Should come down under for an adventure 🤙

great review Josh, very honest as always! Drama does seem to follow you 😊😊

I always talk to the crew, always smile and say thank you when they’re assisting me. If it was a good flight, I always try to let them know that it was a pleasure, because people are more likely to lodge a complaint than to give a compliment. Love your channel Josh, cheers!

Josh.. when will you be making a Sudanese aviation tour? badr airlines, Tarco, Sudanair, etc.. Looking forward to see you in KRT

*This happened to my friend a couple of months ago!*

Most issues with lost baggage currently is that post-pandemic airlines haven’t hired enough ramp crew to cope for the increase in flyers now. It’s especially bad in Europe

This is one of the best travel videos I've ever seen because it really shows the truth. Travelling is not just pay and enjoy, and is not all about service on board but also airport staff.

What fabulous cabin crew!👏🏻👏🏻🙌🏻🙌🏻 I hope the ground staff get sacked. They have brought shame on the airline.

I love a redemption arc! Cabin crew & manager FTW! I love it when your kindness & friendliness isn’t weaponised against you. Check in staff (whom ever was in on it) should really lose their jobs, totally unacceptable to manipulate people (esp. aviation novices) & steal their money. Highly immoral & disastrous for brand image. What people won’t do for quick money…

enjoyed this vlog very much thanks, love ur personality btw 👍

GOOD ONE as always 👍

What a great crew just a shame about the check in staff

Props to that cabin manager who saved this company from 30-40 min vid of Josh Cahill exposing their upgrade scam xDDD... Love the content Josh!

Josh I love your videos I love your Travel experiences I’m getting excited we’re on the Q suite from Doha to Cape Town in December and I’m looking forward to it safe travels looking forward to your next video

Subscribed, enjoyable review to watch 🫡

I think the guy at the counter who tried to scam you was salty over you finding out about his scam and purposely made sure your bag is not tagged properly

I always choose Flynas for the very friendly cabin crew. It’s like a charm every time. More than 10 flights in!

Many thanks for your vlog,again it was brilliant many thanks Josh❤ from Richard and Tanya from Southampton ❤

HI Josh Well glad to hear that you manage to get your lost bag back at least you had that device to track it . So it was a very strange cabin experience on both flights at least the cabin manager sorted this out for you. So have a good rest until your next journey so keep safe.

I don’t really see any scam in it, just a dumb employees, or else it’s a very good airline as compared to the price.

Had a similar issue with a middle eastern airline. They advertised their flights as 2 bags per person. But upon check in the guy randomly said that’s not the case and that I either have to combine both bags and pay a weight fee, or pay an extra bag fee. Extremely scummy.

The football chat was very wholesome! 🤗

Loved this!! I’m from the US but I lived in Riyadh for 4 years when I was younger and loved it so much!! I’d love to go back ❤ we made so many Saudi friends as well!! I remember the airport in Riyadh like it was just yesterday!!

I reckon you tell Fly Nas representatives what went down in that check in encounter. They're ruining the reputation of the airline!

What an excellent channel. Your hosting skills are of the highest grade.

Good thing you had the AirTag. Mine has saved me a couple of times. At least you’re honest and give credit where credit is due. Your reviews are very informative. Safe travels.

23:28 Bruh...being in an Arab country and telling the guy "you can even track your girlfriend" is just too funny 😂

I absolutely love your videos Josh, I watch all of them. However, based on the entirety of your experience I am not sure if I can justify the "scam" title of the video. Maybe more of a miscommunication perhaps? The "scam" title holds a lot of weight and cancels out the good things like the wonderful flight attendant, decent food, etc. This is just my opinion. If you disagree, comment below 😊

Admire your patience and calmness in challenging and unsettling circumstances! Good luck and happy travels 🌈

Airline Cabin Manager crew do upgrade passanger onboard subjective to vacancies and availability of meal, sometimes there are cancellations from passanger or NO SHOW. I have upgraded a few passangers too.

AirTags are mandatory in these crazy times, never fly without them

It’s very weird, I never had such a checkin experience with flynas on domestic flights, it looks like the Kuwait staff are just lost lol. However there are definitely a few problems with flynas regarding timeliness. My brother flew a few times with them this summer and every flight was delayed by a lot which can be extremely frustrating. At least the crew made up for it I hope!

These videos are most informative, thank You for your time and effort put into these videos. I have learned a lot.

I can absolutely confirm that if you are nice to the crew, you will have an amazing flight, I've had great conversations, been shown the sleeping quarters for long haul flights, and so much more. Some people need to remember that the cabin crew are there to save your life, not to just bring your meal and be shouted at because there is no more chicken

Hi Josh, a bit unfair you name it FLYNAS scam, it looks like it was the ground staff you try to scam you, wonder if they were actually FLYNAS employees or a third party. Enjoy watching your videos

Thank You for sharing! You’re a true warrior- love your analytical skills and positive attitude. It’s quite easy to perceive your kindness and kindred spirit, the cabin crew felt it right away and they clicked with you. Ground Service of Flynas was awful from ticket counter to baggage handling, they need to work on it … Have a great trip back home. Auf Wiedersehen

Kindness always works....Love your reviews...Peace and Love to you Josh.

Great video josh

Its good that you show videos like this

The AirTag did come in handy! This is why it's often scary to check-in bags on transfer flights.

It's a very enjoyable show you have on here Josh, nice and informative and at times scary. Keep up your good work!

Thanks for posting the aircraft registration.I like to learn about the planes you fly. Good luck in Sri Lanka as a lot is happening over tgrre now.

Another great video and I hope you found your bag

FYI, as a check in agent, if you have an onward flight certain systems which airline use for check in actually doesn't allow you to upgrade for the onward and even if the system does allow us to upgrade all the way through depending on the airline the upgrade on most part is done on the first leg only due to operational reasons. Don't know if it makes any sense.

Like Victor I just happened upon one of your videos and just binge watch them all! One of my brothers has been a pilot for United for around 25 yrs and he’s become a fan

Thank you Josh Love your reviews, honest and passionate