I recently cancelled my extended warranty after watching Eric O's video stating that in the 22 (I think) years he's been doing this, he's never had an extended warranty honored. Thanks KW
Just think about the millions upon millions of dollars spent on commercials by companies such as Carsheild, endurance and the multitudes of others on tv. They are running adds seems like every 15 minutes so it shows they are out for the money and not the customers. Like you said investigate read the fine print and run them by legal experts. Other words keep your money in your pocket and maintain your vehicles. GREAT SUBJECT! 👍👍
Put money in an account, and do not pay them. There are more bad companies out there than good. Do not fall victim to these people. All they care about is making the almighty dollar 💵.
Here is how I deal with companies when it comes to extended warranties: Don't tell me what you cover under this warranty, tell me what you DON'T cover. If a company tells you what they don't cover, then under the law, anything not mentioned IS COVERED! Doing it THEIR crooked lawyer way you will get screwed every time!
pretty much sums it up, we as the consumer will get the screwing, only one time so the man at the dealer ship selling the extended warranties will be out of a job the way i look at it. He will make no sales on the extended warranties. pretty sure he would not survive on his flat rate of pay, then how long would the dealer ship keep him or her if they do not sell any extended warranties. Oh well that is the way it is.
Take that money you would be paying for that warranty and put it in a bank account. Maintain your car and do not buy one that is known to have lots of expensive problems See Nissan transmissions. You will usually come out ahead
A lot of good information here, Kenny. Especially the part about maintaining your vehicle. My dad taught me this 40 years ago and it still applies today. Kudos to you and your shop, brother.
@pap3000100 Your dad is right. Maintainance is the way to avoid big repair bills. Thanks for watching & leaving a comment. I appreciate you. Keep wrenching 🔧 Kenny
Obviously these businesses have a market plan to make a profit, so the possibility you will save money is practically nil. Car Shield is currently being sued by the FTC for fraud and is offering them a $10 million settlement for not being truthful about the limitations of their service contracts. www.ftc.gov/business-guidance/blog/2024/07/ftc-says-carshield-shielded-consumers-truth-about-limitations-its-vehicle-service-contracts
Hey Kenny, saw on the internet a story last week that Car Sheild was sued by class action and the Feds fined them I think it was a million dollars for fraudulent advertising. Also, when I was in the business like you working for a Chrysler Plymouth dealer in the 80's, they started selling aftermarket warranties by Wynn's. They never told customers that they didn't pay for gaskets, seals, oil, antifreeze and such as expendable items! We did a lot of them for a while before fading into oblivion. Customers were not happy from 1981 to 1987, especially with turbo cars; we did a lot of 2.2-head gaskets and Mitsubishi 2.6-head gaskets! I always told my friends and relatives to only buy the manufacturers warranty only!
Thank you so much for the information. I constantly get phone calls, and now postcards, about buying an extended warranty. I will just keep up on my maintenance, as you suggest. Your brake video saved me. Thanks for your videos. Keep doing what your doing. Almost 100K subscribers!
@abigailbartholoew658 HAHAHAHA We're calling you about your vehicle's warranty.... Thanks for making me laugh. We are excited for 100K. Keep wrenching! Kenny
That looks think the same head bolt thread problem Toyota had 20 years ago. Great info on extended warranty. I wish people would set aside money for maintenance and repairs it's the best insurance policy by far
You are absolutely right in keeping your vehicle in a safe and maintained condition. That is what I had pounded in to my head by my dad and that is called being a responsible driver and owner. As my dad said to me and my brother when we were just getting into driving our own cars
What about Danica Patrick endorsed "Endurance Warranty"? My Dad always said, "If they have to advertise so much, it must be crap!" I've never heard of Zurich, Ally or Care Guard or seen ads. That must be a good thing!!!
exactly i had a warranty through toyota brand new car, and had a problem with low voltage from the alternator, girl told me they had to test it if it was not under warranty i would have to pay diagnostic fee i said i know, but i had zero deductible on the extended warranty an extra five years on top of the original three year 36000 mile. well low and behold it was not under warranty, they claim corrosion of the wire on the alternator. (they do not cover corrosion) even under the original three year 36000 miles. extended warranty in my opinion are bull shit, even after cleaning the so called corrosion the alternator was only putting out thirteen and a half volts. personally i think every other vehicle i checked with a multi meter was putting out 14 plus volts. so i looked at it i got screwed on the extended warranty, never again and this was through the toyota dealer on a new car.
Think you hit the nail on the head Kenny. Keep up the maintenance on the car and when manufacturers warranty runs out then you should have a good idea of any problems from there on. Great advice from you 👍👍🇬🇧
I currently have Omega Warranty. Had the car for 3 months. Radiator fan quit, ac compressor started howling, left rear window mtor went out, and front struts started leaking. A supplement had to filed for valve cover leaks. I had carshield and they're a scam. Omega however, is covering everything wrong with my infiniti m56, for $100 deductible, and $69 in shop fees. Overall $5k parts and labor. Definitely check out Omega!!!
On the topic of keeping up with service. I made a video including my VIN, milage, parts, and fluids I was using. In this case, the transmission and transfer case service.
Your rich uncle advises regular maintenance and detailed research before purchasing. Quality brand is a priority. Buy trash then live with the result. Very informative video.
@fieldsofomagh You're right. Regular maintenance is key & buying a quality vehicle is the best way to avoid issues. Thanks for watching & sharing your experience. Keep wrenching 🔧 Kenny
The last 3 vehicles I purchased from our local dealer I also purchased an extended warranty. I've had claims on two of those vehicles without any issues. The most recent 2 weeks ago was a $6,000.00 transmission replacement my cost $138.00.
I bought one on a Chevette in the early 80's I had a timing belt to bad. I turned the claim into the insurance company who claimed timing belts are " normal wear parts" and they wouldn't cover it, but the $10 can gear was covered. I was on the hook for the rest of the $250 Bill. Never bought another and never will. On the up side, it was then my 18 yr old self decided it was time to learn to wrench
3/10's of an hour is 18 minutes!! On some cars it takes that long to find the OBD port! Personally I wouldn't give warranty companies any of my money. Like you said Kenny, maintaining your vehicle keeps most common issues away. A friend of mine had an issue with the O2 sensors on his exhaust. The issue turned out to be a rusted section of exhaust next to the Catalytic converter. As expected the sensors were an absolute pig to get out, trashing the exhaust in the process. The Warranty company paid for the new sensors but not the exhaust, a 'perishable' part.
@simonatkinson1107 Yup. That's how they get you. Most of them aren't worth the paper they are written on. Maintenance is the key to keeping most of the big repairs out of the picture. Thanks for watching & telling us about your experience. Keep wrenching! Kenny
Now right In reach of 100K subscribers - we're all thankful for your efforts at educating us on so many auto related issues. Hopelly we'll see 200K in no time! Keep wrenching.
As a Car Shield customer who needed a 2003 Chevy Astro fuel pump and the hassle of dealing with them. I will NEVER EVER deal with another aftermarket car warranty company again. Luckily I only had them a few months.
@earlrissel4454 A fuel pump is pretty straightforward. That is horrible You learned your lesson quickly. Thanks for watching & sharing your experience. Keep wrenching! Kenny
i purchased the mopar max warranty on my 2014 dodge journey bought it on line instead of the dealership saved a bunch,,,it is also a lifetime ,miles and years
I will definitely be checking out the companies on your "very good" list. The truck I have, I bought from a used car lot in the Phoenix area. They have a number of lots all over the valley and they happened to have a truck that checked all the boxes that I wanted. We got the truck financed and was offered an extended warranty through Route 66. I had an issue with the transmission and went to the local GMC dealer and they have dealt with Route 66 on numerous occasions and they said that the company was very easy to deal with and a "great" warranty company. Route 66 covered the issue (minus what they didn't cover, fluids and stuff like that) and a $2500 repair cost me a couple hundred dollars...no biggie. They also covered a repair on the a/c system with no issues. The only down side to Route 66 is that you can only buy the warranty when buying a vehicle, unfortunately. So, I would rate Route 66 in the "very good" catagory if anyone is buying a vehicle and Route 66 is available. I want to get another extended warranty so I will be checking the top 3 you mentioned.
@@funnycatvideos5490 I don't remember exactly, that's been a few years ago but I will say that I got my moneys worth. I'm sure now it's higher priced...like everything else these days.
Nissan usually uses Fidelity for their extended warranties. Fidelity covers most brands. I was lucky that I had it when my transmission in my 2018 Nissan Titan pro-4x went out. $9800 for new transmission, needed new front axles, fan switch, and a few other things replaced. everything came to $18,000 and Fidelity was actually happy to pay it oddly enough. the inspector was out within 3 days and got in the truck and moved about 2 feet before calling the insurance company and telling them it needs a new transmission.
By Law any car which is used is required to be sold with a 3 month warranty if it has done under 160,000 kilometres (100,000 miles) in Australia but it doesn't cover accidental or deliberate breakage or it doesn't cover any breakage due to normal wear and tear. For example,if a piston ring breaks then the repair is covered by that warranty,if the piston ring is worn,it isn't. Holden had a 175,000 kilometre (109,000 mile) certified used car warranty for their used vehicles in Australia but I have heard of someone who tried to claim a broken door handle under warranty but Holden said no it's not because it broke due to normal wear and tear so Holdens warranty didn't cover things which are like that !
@RussellBooth1977 That's interesting & much more straightforward than the craziness that goes on with most aftermarket warranty companies here. Thanks for sharing your experience. Keep wrenching 🔧 Kenny
before buying a car research the specific manufacturer, year and model for known possible issues. many aluminum engine blocks have this same issue which typically shows up if the motor is overheated
As you said most of the after market companies are not very good. Most of the manufacturer warranties are pretty good but even those have limits and exclusions. I bought a new truck from a Dodge dealership and right off the bat it had a couple of problems. Of course being a new vehicle it was automatically covered. But as a curtsey the dealership gave me an extended lifetime warranty for free. I pay a $100 dollar deductible for repairs. I've used it three times. Twice for water pumps and once for the stereo. They honored the warranty each time. It is rare for a dealership to do what this one did, giving an extended warranty for free but I'm guessing they were protecting themselves from me making them take the truck back and losing the sale of a new vehicle because the manufacturer screwed a couple of things up when they assembled it.
@@WrenchingWithKenny Yes they really went over and above to make things right. The truck is 18 years old this month and looks almost like it did when I bought it.
As bad as i feel for customers every shop i know quit taking those warranties many years ago...like you said, pay us then you go fight with the company for reimbursement
Way back in About 15 years ago had a customer same thing about a used car got an extended warranty well the timing belt broke. I believe it was a honda accord. And when the belt broke it did it on startup so didn't do too much damage but it bent 2 valves So similar thing sat around the shop I'll take it apart taking up space for a week and a half before they extended warranty agent came out to assess the damage. They said okay well we'll pay to have the 2 valves replaced. And pay for the headcast kit and the timing Belt but not the water pump not the eye loose not the tensioners of job and Resurface the cylinder head. So we basically refuse to do the work because it's half a**. Long story short we did exactly that half ass it came out okay. Couple months go by and things using a bunch of oil. Turns out. It was a third valve that was slightly Bent So Valve guide Was sucking oil Because Under their warranty we were only allowed to replace the 2 valves at the machine shop. They were all pressure tested the seat pressure was fine. Extended warranty company blamed us. Even though they wouldn't pay us to do the job properly. Now we do the job over. For A highly discounted rate cause we're nice people. And we want to protect our reputation. Moral of the story is that if that ever happens literally take a hammer and bend every single valve. But they will have to pay for the job to do it done correctly. If it ain't broke fix it till it is. Those extended warranty companies are a joke.
@crautoguy8384 The more shop owners/mechanics that comment on this post, the more I understand why people stop taking on warranty work. It just clogs up the shop & creates bad blood between the customer & the shop. Judging from all the comments, most of the warranty companies aren't worth it. Thanks for sharing your experience. Keep wrenching 🔧 Kenny
You an Royalty are on the "same page" about warranties. Fortunately, being a mechanic, I avoid all of them, except of course if it must "comes with the car".
@maddawgnoll As in he didn't deal with them or he had a special 'touch' with them & always got everything covered for you? You may have had a 'good' warranty company. They are out there. We have had a few that we call, tell them what is broke, what it will cost to fix it & they give us the go ahead. We love those companies. Keep wrenching! Kenny
@@WrenchingWithKenny it seemed like that shop had dealt with that same company many times and knew what key words to use when putting the claim in. Like when the front hub assembly was replaced he worded it in a way that got the u joints, axle and hub assembly covered when it all started with a bad bearing. I guess you can say he knew how to manipulate the warranty for my benefit, and the shop of course gets the job. The dealership always sent their vehicles to them and I'm guessing they sent anyone who had the warranty in that direction too
I absolutely would do the repair for the customer and tell them it's their responsibility to deal with "their" warranty company. If a customer does not want to do that... maybe the next shop down the street will. Good luck.
When i bought my Cadillac, the salesman tried to sell me an aftermarket warranty for $4500.00. Not even a GM extension. Aftermarket. NO! i pick up the vehicle 3 days later. Now my aftermarket warranty is $5400.00. Again. NO! Being a mechanic myself, i do all my maintenance and work. Not happening. Now just about once a month, i get a reminder flyer from said aftermarket warranty company. Telling me to call them. With no return address. Yeah. I'll get back to you.....
@Karrpilot what the heck kinda shady BS is that?! Stick that $ in a savings account. Maintenance will typically save you from costly repairs. Thanks for sharing your experience. Keep wrenching! Kenny
I've had manufacturer warranties on new cars that were relatively inexpensive, they've paid for themselves multiple times over. Buy a car from a dealer, all service done at that dealer, any warranty repairs paid for with no issues.
@michaelspanos269 yes. Manufacturer warranties are cheap & worth the extra money. Thanks for watching & sharing your experience. Keep wrenching 🔧 Kenny
My daughter's 'new' car (1 year old) has been at the Ford dealership for a month for a transmission problem. It has not moved since the tech (I won't say mechanic) drove it to verify the complaint. It hasn't moved because my daughter has a way of tracking (GPS) her car and gets alerted if it moves.
I appreciate the balanced perspective. But in my neck of the woods, every shop I know--whom have been candid--reports that no extended warranty claim has ever been approved. Along with an increasing many of my contemporaries, I will not attempt to deal with warranties. That is its own PSA to anyone considering buying a policy: Good luck finding a shop who will work with your extended warranty provider. So even if it's a good policy with a good company, you might still find that you've wasted money.
If you keep up with regular maintenance, it is better to open a vehicle repair account and put your warranty money into it religiously. You will have more than enough to do repairs with no wait and no dealing with insurance hustlers.
My daughter had a very similar issue with the Extended Warranty on her Jeep Grand Cherokee, the engine blew and they would only pay 14K on a 18K replacement and when they finally did after 6-8 weeks of jerking her around, They cancelled the policy...
Do my own work, ever since I got scammed for a cam issue that was caused by the mechanic, trying to set valve clearance. It was winter and didn’t want to work on it outside. Lesson learned.
our shop does not and will not deal with these companies. we have had enough trouble with these companies for the last time.if the customer wants a shop that takes these "warranties" we tell them to take it elsewhere. it's not worth the aggravation.
My aftermarket warranty covered everything i could find that was wrong with it. I bought my truck with 115k on it. Had the motor torn down at the risk of having to pay the whole bill if nothing was wrong. But they found the valves were burnt and I got a Jasper built hemi. I added some extra money and had the stage 1 package installed. Then the instrument cluster, rear end and locker, front hub assemblies, u joints, drive shafts... there's a list that adds up to just under the cap of 16 grand.
It's clear that the warranty company will not do right. Based on a quick visual, perhaps heli-coil the affected threads and get a shorter head bolt if necessary. Any reason the head bolts must go down that far? There might be enough material in the block to support the helicoil? Yes, I know, this has a chance to fail. But, it's an option that might benefit the customer.
If a warranty company requests that you take an engine apart to see what the next step is, one would think that the labor required would be covered by them, not the customer. Perhaps that question of “who’s paying” should be asked before said teardown. This way a customer knows how far their warranty payments will take them, and adjust accordingly.
@dennislyon5412 Yup, the question is always asked. "Who's paying" depends on the warranty company. The customers states screaming & we tell them to scream at their warranty company. Then they call carshield & the car sits on the lift. It's a mess for sure. Thanks for watching & leaving a comment. Keep wrenching! Kenny
Kenny, I don't understand why your shop honors Car Shield when you have told us all the things they do to keep from honoring the warranty. One other shop in town and they don't have anything to do with Car Shield. Why does your shop continue to honor this company when you know they are fraudulent? You are in business to make money, not give it away. When a customer comes to your shop with a problem and presents themselves as a Car Shield customer, politely explain to them all the downfalls of this company and you don't honor them. If the customer wants to repair their car, give them an estimate for repair. It's up to them to fight it out with the warranty company, not your shop. Continued use of these companies will put a closed and for sale sign on your front door.
I don't own the shop. I just work there. If I was in the position to make the decision not to take Car Shield, believe me, we wouldn't accept it. We do the best we can to get the warranty companies to cover the repair in a timely manner but they do what they do. It's a shame because there are a few that are definitely worth the money. Thanks for watching & leaving a comment. Keep wrenching 🔧 Kenny
I was forced to buy an extended factory from the dealer only when the car was new. I ran my own maintenance except some work that require special skills, and I used maintenance shop franchise that relatively cheaper than the dealer. After 12 months factory standard warranty expired, the extended warranty kicks in (that use the same name and logo) but it was a different company from oversea. There are many claims, but all claims' denials and I have to park the car at the dealer and use substitute transportation and it took months for adjusters to fly in from Russia to look at the claims. The maintenance record must perform at the dealer that sold the car and the warranty and some works are excluded as an act of God like power surge that destroyed all light bulbs in the car. I have had two car extended warrenty and none ever paid. I never buy any extended warranty again for the rest of my life.
I deal with these people on an almost daily basis. You have to know how to handle them. To start with, you can't be nice. Its your business. You make the decisions, not them. If they don't like it, have them take the car somewhere else. You may not see it, but the warranty company is manipulating you. Never tear a motor down or start a complicated job without first agreeing on an amount. For example, lets say you have to remove the heads as part of the diag process, and the book time is about $500. You need to get the warranty company to approve the $500 before you start, and it has to be in writing. Either have the adjuster sign off on it while they're in the shop doing their inspection, or get an approval in writing from the main office. If you start the job before agreeing on an amount, you loose all your leverage. Once the car is apart, the adjuster knows you have no choice but to finish it, so they offer you less money. Anyway, I guess what I'm trying to say is don't let these guys take advantage. If they don't like how you do things, send them somewhere else. You don't owe them anything. Your time is just as valuable to you as it is to anyone else.
2052RC The corrupt warranty companies make me sick. I'm a mechanic so I move on to the next vehicle but I feel bad for the customer & the next customer that gets bumped because we can't move the disabled car off the lift. I'm sure the owner is going to stop dealer with some of the warranty companies as soon as the contract is up. Like you said 'time is valuable'. Thanks for your advice. Keep wrenching! Kenny
@@WrenchingWithKenny I just read my post and saw that I left something out. When you deal with the warranty companies and tell them to take the car somewhere else, you're calling their bluff. 90% of the time, you'll still get the job. You just don't want some adjuster come in and barking orders. What they want to give you isn't something you have to accept. The worst case scenario is when they have you start taking the car apart for a diag. without confirming what you're going to get. Once you start the job, you have to do something because you already have it apart. The adjuster knows this, so if you're asking for 15 hours labor on the job, they can say take 10 hours, or nothing. Also, don't be afraid to get the customer involved. They bought the warranty and are now asking you to deal with the process. I get it. We all have to take the time to do stuff like this. However, most customers know the warranty company is out to screw them, and if you ask them to get involved, 99% of the time they will. They don't want to pay for a new motor or trans any more than the warranty company does. So, for example, you're trying to get tear down time before you start, and the company won't want to pay. If you have the customer say that they want you to do the work, and you're telling them to get the car out of the shop, they now have 3 problems. You, the customer, and the next shop if you don't come to an agreement. The adjuster cracks. They always crack. At this point, after reading my comments, you may think that I'm not your typical tech. You're right. I'm from NYC and I'm an expert on being a pain in the ass. Everything I do turns into a complicated mess like this. That's just how it is where I'm from. The upside is, I always get the customer the new motor they deserve, and to me, that's all that matters. (To be honest, the 25-35 hours labor isn't so bad either.)
im not gonna name but im sure everyone can figure it out Cause they watch each others content but theirs a mech on youtube and as of 2 weeks ago he just stoped taking car sheild due to the riff raff
@mikeschaner5853 Unfortunately, that's what they do. I'm sorry that happened to you. Thanks for watching & sharing your experience. Keep wrenching 🔧 Kenny
Hindsides 2020 when the first inspector came should have made up some kind of spacer put the headboard in and tried to torque it. Not at this Comment helps Maybe for the future
They are all scam artists ! Never heard of anyone who had a proper repair done if they even got the repairs approved ! As a mechanic of 46 years most of which at my own shop. We need regulations on these companies. It's a legal scam ! Buyers never read the fine print ! Make certain you maintain the vehicle properly and save some cash for any potential future repairs.
@michaelmartin22 I completely agree. There should be some sort of regulation on warranty companies. At the very least they should have to pay for what the claim they cover. Maintenance is the best guarantee against costly repairs. Thanks for sharing your wisdom. Keep wrenching 🔧 Kenny
Hello Mr Kenny hope you're enjoying your Sunday. It's gotten hot here again 🥵 but it is August. Please give everyone my best and thank you for another great video. 😊 Tell Mrs Kenny I said hello and again congratulations to your daughter 🎉.
If its not a manufacturers warranty dont get it. Period. I dont care what company it is. Did you know that warranty companies reserve the right to change the terms of the warranty at any time as long as they notify you? That means the reason you pay for that warranty they may out of the blue exclude then send you a letter that looks like junk mail and you throw it away but they “notified” you via mail. Insurance companies do this too. Vehicle ownership isnt cheap. The way i look at it is this: have a fat savings account. Understand that owning a vehicle isnt just car payments and insurance. Its gas, preventative maintenance and corrective maintenance too. If you own a vehicle and you dont have a savings account you are wrong.
@Oksobasically2 You make an excellent point. If you bank the $4-6,000 you would have paid for the extended warranty their is 1/2 the repair for a transmission job, depending on the vehicle. Skipping routine maintenance leads to big repair bills down the road. You're absolutely right, take care of your vehicle & it will take care of you. Thanks for sharing your wisdom. Keep wrenching! Kenny
In my 45 years as a mechanic, I've NEVER SEEN AN AFTERMARKET WARRANTY THAT WAS WORTH THE PAPER IT WAS PRINTED ON They will always drag their feet and find any excuse to not cover a repair
@wardsmith5183 exactly! If the repairs are done, they are done at the expense of the customer or the shop owner. Thanks for sharing your experience. Keep wrenching 🔧 Kenny
The main take away is buyer beware, read your policy. Overall this customer is getting a “new” engine for £4000 though - so they are still $£ better off vs. Not having the warranty.
@mrbigvanlife7130 Most of the time they are not getting a "new" engine. They are getting a junk yard engine. Many times the 'replacement' engine has as more miles than their broken own. It's a sham. Thanks for watching. Keep wrenching! Kenny
@@WrenchingWithKenny yes agreed but who’s going to put a brand new engine in an older used car. My point is that if they had paid for it themselves they’d be in it for $8k plus labour whereas with the warranty in this example, even with the wasted costs they are 50% better off.
I bought 2018 f150 5.0 new. Purchased extended warranty from Ford (FORD ExP). Truck has 36,432 miles. $100 deductible. 10 speed tranny had clutch drum repair at FORD dealer. Took 6 weeks to get parts but I drove until parts cam in Was at dealer for 14 days., finally repaired. Also, $30 a day rental, but I couldn't find anything to rent for that price. Luckily, I had another vehicle at home. No issues. My son bought 2 year old Hyundai veloster from reputable dealer and bought extended warranty from 3 party. Turbo failed and all motor oil pumped out. Had towed to Hyundai dealer. He needs motor. Warranty company didn't want to pay because they used carfax to track maintenance records. Not all shops report to carfax My son had all receipts and provided to dealer and got used motor and paid $500 deductible. If he didn't have receipts he would be out $7200. But, warranty company only covers rental 6 days. Son paid for 8 more days. Dealer told son after repaired that they HATE dealing with these warranty companies. Their shop stays tied up sooo long waiting for warranty company to authorize repair and get really picky, trying everything they can to not pay. It is better for buyer to put as much money as possible in bank strictly for repair . Also vehicle owners should see if there are recalls that manufacturers take care of for free. Hyundai is notorious for not repair under original owners warranty if you didn't take care of recalls. God video.
Basically a scam, always were and always will be. Get a good 3rd party to check the car over then stick the warranty money in the bank. If something major goes wrong they aint covering it as Kenny proves in this video. Cheers for the upload Kenny.
At my shop in Pismo Beach California I have a rule of 4 things, no and Hard No VW beetles, No and again a Hard No Kia’s / Hyundai’s EVER , and the Final most important rule is NO After market warranties Never Ever. I won’t waste my time arguing with them, I don’t work for free.
Easy fix 1. Don't take in work that has the Extended Warranty on it - or whatever you call it 2. Come get the car and here's you invoice for work done so far.
Remember a minority of people get in auto accidents, so auto insurance is true insurance, where those that never have a claim, pay for the few that do. Extended warranty or service plans are more like medical insurance, where it is a forgone conclusion you will need to file a claim; IOW all cars will eventually need to be repaired (and the older the car the sooner it will happen) so the only way auto service contracts can make a profit is through exclusions, routinely fighting claims and using used and/ after market parts.
This is why our company will not deal with warranty companies. Not just because we don't want to deal with them the hours spent on the phone. But at the end of the day the customer thinks they have to pay $500. But they're ending up having to pay whatever didn't get paid there's an exuber amount of money
@charlesspaluha The time spent on the phone is insane! So many times, the warranty company refuses to pay for tear down. It makes no sense. The transmission had a catastrophic failure, but you, the warranty company, won't pay us the hours it costs for us to strip it down to the failure point? Nope, if the customer won't pay it, we are denying the claim. That happens with Car Shield every day. Thanks for sharing your experience. Keep wrenching 🔧 Kenny
The commercials make it sound like you are going to be stranded on the highway when the check engine light comes on with steam or smoke blowing out under the hood. The extended warranty company is going to win every time, so create a savings account and put that $90.00 they charge monthly and you will have the cash to fix your car without hassles of what's covered and what's not covered. Be your own maintenance insurance carrier.
@brad6665 YES! That's a great way to put it, be your 'maintenance insurance carrier'. Maintenance is the best way to avoid big repair bills. Thanks for your comment. Keep wrenching 🔧 Kenny
These companies will fold in a a few years anyway. When you guys ditch your ICE cars for EV's, there is NO NEED for a warranty. With EV's they are reliable, no mechanical issues. An EV battery is guaranteed for 10 years. No servicing to deal with. The body has an 8 year warranty (Hyundai). it costs me $5 to fill up the tank at home, that is good for 300 miles. It used to cost me $70 to get the same miles out of the gas car.
I had an extended warranty on used vehicle. Transmission went bad. Oh we only pay for junkyard transmission. Cost me 1500 bucks more for a crate transmission. Good warranty. NOT!!!
8 gran, for a used engine. Now they burn the customer on top of this? 😮😊 Just for not listening to start with? Good grief this is awful.😮 Kinda makes you wonder why a lot of these companies go belly up. Seems like you have to hire a lawyer just to understand the policy to start with 🤔 I learn something every day what's bad is sometimes what I learn is pretty expensive 😮😢😢😢
Kenny, what ru doing? Aren't you busy enough. Why on earth would you deal with these garbage warranty companies? Let alone putting a used junk engine & dealing with that headache...
@ginon5037 Unfortunately, it's not my call. I don't own the shop. I doubt that the owner will continue taking car shield once the contract runs out. Thanks for watching. Keep wrenching! Kenny
@WrenchingWithKenny Wish you learned this eons ago like us. Not even prepay repairs from the customer is worth the time, as they get screwed by the insurance company. You are under constant scrutiny and a whole lot of time to justify the correct repair, still. Just walk away, time better spent brother.
There are so many exclusions it’s ridiculous. I know two people denied from carshield with no explanation. Could NOT get an explanation. One was a $650 dodge truck steering column key switch assembly.
Wow, so this means your lift is blocked, and you spent time with an autopsy to see if the engine is shot. 2 wks later they say try this, so you do, and it doesn't work, so you wait 2 wks to hear that you finally get a new motor,that they won't pay for the labor. And limits the amount of the motor to start with 😮 lol I m more confused now,than a rooster in a hen house, I don't know which way to point my pecker.🐓 Dang! 😮😅😊
Car Shield is a ripoff, I tried to contact them, no answer. The day the extended warranty was expired, I was contacted by them to renew. NO WAY NO HOW.
@richarda996 that's the truth! You're better off putting the payment in the bank & maintaining your vehicle. They are a nightmare. Thanks for watching & leaving a comment. Keep wrenching 🔧 Kenny
C.A.R.S. is another that is a bad aftermarket car warranty.They are a pain in the ass to deal with and send you the supplied parts for the repair if approved.
@peterbenson3776 It's extremely frustrating for us. The lift has been taken up for weeks. It's frustrating for the customer because he still doesn't have his car. We diagnosed it weeks ago. The warranty company is garbage. Thanks for watching & leaving a comment. Keep wrenching 🔧 Kenny
