‘Instant cash! 100% legit!’ Seen such ads? By using the lure of fast cash, scammers have hoodwinked the more trusting members of the public into signing up for mobile contracts in exchange for cash. Check out Singtel’s short film, ‘’Fast cash anyone?” to find out how they pull this off.
Phishing is an online version of identity theft, where scammers target customers through email and SMS with the intention to steal personal information such as login credentials, NRIC/FIN and credit card numbers. These scams are designed to trick you into giving away your money, personal details or data by offering an attractive deal, reward or false information.
The SMSes may appear to be sent from Singtel, and emails can look very real as some will even contain the Singtel brand colours and logo. But even as scammers come up with increasingly convincing tactics, there are still some tell-tale signs that can help you recognise a phishing scam.
Five things to look out for
1. Missing or overly generic salutations such as ‘Dear Friend’ or ‘Hi Dear’
2. Poor spelling and grammar, and check for mistakes or inconsistencies in punctuation, font sizes and styles
3. Creating a false sense of urgency and panic such as telling you about terminating your Singtel service(s) if you don’t provide personal details or make payment.
4. Inconsistent email, text and URL links that will direct you to fake websites and prompt for personal details. Check that the links are genuine in our list of official domains.
5. Suspicious attachments with file formats such as .EXE, .ZIP, .SCR, .DOC, .TXT which may contain malicious programs or viruses.
How to protect yourself from phishing scams
• Be suspicious of every email you receive. When in doubt, verify its authenticity with the official website or source.
• Do not be fooled by overly attractive deals. If it sounds too good to be true, it probably is a scam.
• Do not open suspicious attachments, especially if you aren’t expecting to receive a bill or contract.
• Do not click on links or buttons in suspicious emails and SMSes.
• Never provide sensitive details such as OTPs, NRIC/FIN and credit card numbers.
• Always verify links in emails and SMSes to ensure that it ends with the domain ‘singtel.com’. Links that are displayed as one link but lead you to another are highly suspicious.
• When visiting our website, always check that your connection is secure by looking for a lock icon on your web browser's address bar.
“Fast cash anyone?” is the third and final instalment of Singtel’s anti-scam campaign, “Jaga your data!”. The campaign points the public to typical tell-tale signs of a scam and drives home the message that constant vigilance is the first line of defence against falling prey to unscrupulous scammers.
29 сен 2024