Federal lawsuit claims common fridge failures are corporate fraud

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More than 100 people are making a federal case out of their refrigerator troubles. They’re suing over fridges that they say failed far faster than they ever expected. Chris Chmura and the NBC Bay Area Responds team recently looked into the issue -- including one Redwood City woman who’s had three new fridges in just five years.
A Los Angeles law firm is leading the case and is aiming to make it a class action lawsuit. The lead attorney says there are possibly “tens of thousands” of consumers whose LG and Kenmore refrigerators died earlier than they should have.
At the core of the federal complaint is a component at the core of many refrigerators: a linear compressor. It’s what keeps the food cold. LG makes it and advertises the linear compressor with a 10-year warranty. Online, LG literature states “20-year durability.”
But the lawsuit claims the compressors are failing far earlier than 10 years in both LG and Kenmore models (Kenmore used an LG compressor). The plaintiffs argue LG, Kenmore, and several large chain stores were aware of the issue. Those consumers say the companies defrauded them when they bought LG or Kenmore models, some of which cost more than $2,000.
LG told NBC Los Angeles that it doesn’t comment on pending litigation. Kenmore said it no longer uses a LG compressor.
People who bought an LG or Kenmore refrigerator after January 1, 2018 might be able to join the lawsuit. You can learn more about the case by contacting the law firm: bhtrialattorneys.com
Christine Roher at NBC Los Angeles contributed to this story.
Click here for full story: nbcbay.com/bSQ9fxM
UPDATE: Our team recently looked into the latest twist in the case. LG is arguing that owners can’t sue. Instead, LG wants to force owners to go to arbitration. And part of the company’s argument hinges on people’s refrigerator boxes.
Updated story here: • Fridge failures: LG sa...
Want to file a class action suit? Click link bellow
bhtrialattorneys.com/defectiv...
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Опубликовано:

20 янв 2024

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Комментарии : 7 тыс.

@karmaandkerosene2885 5 месяцев назад

If CEOs started having to spend a few months in prison for fraud - like regular people do - this would stop quickly.

@paulg9484 5 месяцев назад

I like that option specially those who knowingly does the fraud

@arfarzam 5 месяцев назад

They do in other countries. Audi/Volkswagen people were jailed over diesel gate. Wonder why German cars are better than ours now?

@emikomina 5 месяцев назад

korean brands are really scummy, just look at all the lawsuits hyundai/kia get. I still haven't forgotten the exploding samsung phone that they didn't honor their warranty. LG is no different.

@milesdyson 5 месяцев назад

As a current technician, I can write you a 1000 page book on how wrong you are. A 20 year old Camry will outlast most modern Audi/VW by 100,000+ miles. @@arfarzam

@Cy-yr7wu 5 месяцев назад

Yeah. I got defrauded by LG too. Fridge lasted 5 months! Compressor failed and had to replace fridge. LG is junk. I hope they sue them out of business. Lesson learned: never buy LG.

@mmancino1982 5 месяцев назад

Planned obsolescence needs to be illegal. Refrigerators used to last literal decades.

@mbergamin16 5 месяцев назад

Built to replace, not to last. Thats the new age motto

@mmancino1982 5 месяцев назад

@@mbergamin16 yup. That's planned obsolescence in a nutshell.

@timex513 5 месяцев назад

I got an old frige in my basement from the 50's still mostly works. Keeps food cold. But if you touch it you get a shock. Which is why we replaced it. But it's to heavy to move it out so it's now a cabinet

@mbergamin16 5 месяцев назад

@@timex513 Sounds like a great beer fridge to keep the kids out of, how much ya want for it? 😏😂

@matthewweaver1123 5 месяцев назад

@timex513 by any chance was the cord replaced on it at some point? I ask because if it's a 2 prong plug (guessing it is because if it was a grounded 3 prong plug and something was shorted internally it would be tripping a breaker) if the cord was replaced and neutral was swapped with hot, it would still run, but it's possible the frame of the fridge may be tied to hot which would explain why it would shock you. This is not the only possibility, but a plausible one.

@justdoit4492 5 месяцев назад

Our grandparents grew up with everything lasting a lifetime, now we are a revolving cash cow to every business and government move 😢

@blackflagqwerty 5 месяцев назад

Cold food is going to need a subscription soon.

@A0111. 5 месяцев назад

But home appliances costed 10 times more those days. Find prices in old catalogues, and use inflation calculator: 1952 Coldspot Refrigerator Price: $329.00 that is $3829 in today's money, and I'm sure you can buy a fridge for the same $329 now.

@HeyItsKesh 5 месяцев назад

@@A0111. Literally this. If manufacturers started to charge more for appliances in exchange for increased reliability, people would lose their minds

@muffintop420 5 месяцев назад

That's why it pays to be handy and just fix things yourself

@jansmith3158 5 месяцев назад

yep. I had a family member that had a 40 year old frig! These companies make more money when their customers have to buy a new frig every few years VS 40 years old frig. It's about profit. These companies think they can get away with it.

@lamsonions_ 5 месяцев назад

The whole "they don't make them like they use too" really holds true today 😅

@bellagirlgirl8827 5 месяцев назад

and as older people die off, a 5 year lifespan for major appliances will probably become "acceptable" -- how sad!

@Fatdog-Dakind 4 месяца назад

That's why we need to make things in America. We lost all of our reliability when we started letting China do it cheap. In the begining cheap was good for business stocks but now it has become more expensive to purchase items from oversea's. The reliability of American made items is slowly coming back as it should!

@Chris.Davies 4 месяца назад

"used to". "use too" is a nonsense, sorry.

@fastdude2002 4 месяца назад

@@Chris.DaviesWe are slowly losing our language. Very sad.

@rednekokie 3 месяца назад

And they haven't made them like they used to, in years.

@cmoullasnet 5 месяцев назад

If a manufacturer wants to claim 20 year durability to sell a product, they should be required to back that up.

@5610winston 5 месяцев назад

Speed Queen TC5washer/DC5dryer. Not the fanciest, but they last forever and get the clothes clean, and the similar coin machines last 30 years or more in commercial laundries

@tofu_golem 5 месяцев назад

Surely you are not expecting to hold our corporate overlords accountable. Are you trying to get anonymous death threats from Republican voters? Because that's how you get anonymous death threats from Republican voters.

@BennieWilll 5 месяцев назад

They didn't have warranties back then because products never broke. Pay extra for the warranty usually means... "We'll send someone out to fix it when it breaks every year."

@mutteringmale 5 месяцев назад

The USA is run by corporate interests, the AMA and big Pharma. Try and get any legislation done about them. There is not ONE politician that gives a damn about the middle class, except maybe Trump, but he got nothing done on that front in 4 years.

@JJFX- 5 месяцев назад

What blows my mind is how many people still focus on warranty duration being a key decider in what they buy yet I guarantee most of them have experienced just how painful and pointless many of them make the warranty process. How hard it for the average person to find trustworthy reviews online only makes this all worse. Older people still seem to view CR as the same non-profit it has always been despite increasing donations and donor restrictions placed on them by the likes of Gates, Omidyar, the Ford Found., etc.

@kendi1417 5 месяцев назад

Planned faliure has been industry standard for a long time.

@quincekreb6798 5 месяцев назад

Yes, planned obsolescence is how most things in this world are made.

@brieaj 5 месяцев назад

Just like cell phones. Evil ass corporate greed!

@motoboss5250069qew 5 месяцев назад

Got worse with covid, same time customer service took a big dump!

@RomanticPopPunk 5 месяцев назад

For recent 2 decade*

@hippiebits2071 5 месяцев назад

Yes, this is a relatively recent phenomenon when it comes to major household appliances. There are plenty of fridges, stoves, dryers still in-service with no issue from the 80s-90s. My early 90's water heater made it about 22 years as well.

@LD-tn6ff 4 месяца назад

samsung is the EXACT same thing. My in-laws bought top of the line Samsung dishwasher, fridge, and oven, and all three have failed in less than 5 years. The fridge that failed after year 1, also had a warranty that took nearly 6 months for the company to actually address properly. All of these major appliance companies are scamming people to maximize their long term profits, simply because they can. Its disgusting.

@Chris.Davies 4 месяца назад

Here in NZ, fridges are so crappy, that if ANYTHING happens to your fridge in the first 3 years of ownership, they don't even send a repairman, they send a new fridge. The $3K fridge we just purchased is very inferior to the $2K fridge we bought in 2018. And that's saying something. But the fridge my grandfather purchased for my Grandmother just after WWII is still running perfectly at our holiday home. Appliance makers: you are the absolute worst.

@josephfraley4432 5 месяцев назад

Time to hold the corporations accountable. The defruading people blatantly.

@davisholman8149 5 месяцев назад

Well, I figured out how they get you to double the price - they have the water filters that only their company produce (Drop brand). At $55 a piece, you double the price spent over time. Some Chinese companies have started to make knock offs recently.

@kuyre2239 5 месяцев назад

samsung and LG.

@gracenshow4571 5 месяцев назад

Stop making laws to FORCE efficiency. Make products that people want and if they fail, let them go out of Business.

@circleinforthecube5170 5 месяцев назад

the fraud is even in our urban planning, literally everything is designed to make money now and limit the good we get out of it

@R-Dub69 5 месяцев назад

In America? Lol good luck.

@namehere4954 5 месяцев назад

In the 1990s - washer & dryers lasted 20 years. Now life expectancy for those appliances is 5 years. Manufacturers are making items to fail.

@michael-gx2sv 5 месяцев назад

Those washer/dryer combinations are a disaster waiting to happen, and are expensive too.

@namehere4954 5 месяцев назад

@@michael-gx2sv not the combo units but individual units.

@notanymore9471 5 месяцев назад

It’s called planned obsolescence. Automobile manufacturers are doing the same thing.

@michael-gx2sv 5 месяцев назад

I know that. I was referring to the units that wash your clothes, then dry them without removing them from the appliance.@@namehere4954

@celesteadeanes4478 5 месяцев назад

I once used a wringer washer from the 1920's back in the early 90's.

@robbernath 4 месяца назад

Stories like this are why I've chosen to keep my 2012 Whirlpool side-by-side refrigerator going with repairs. Did a thermostat replacement on it myself with an OEM part bought online and by watching a DIY repair video here on YT.

@longhornsfreddy8001 5 месяцев назад

I worked in apartment maintenance in the past and I’ve been saying this for years. I’ve been replacing parts for appliances and I’ve noticed they use cheap plastic for specific parts and charge lots of $ for them. The same parts break fast or melt completely and I’ve wondered why they don’t just use a better material than plastic so it could last longer. I always said they have to be doing this on purpose to make profit. It looks intentional.

@Tipperary757 5 месяцев назад

Agree. They use that brittle plastic. Expensive to repair the piece.

@cashcreators Месяц назад

I wonder what fridge the MFG's use in their own homes? Would be interesting to know!

@Maplecook 5 месяцев назад

I had a Whirlpool that lasted from 2014 to 2020. It needed to be repaired halfway through. The repairman told me that new fridges only last 5-8 years, and there's nothing you can do about it. I hope the people in this video sue the pants off the company.

@yangluvslyf17 5 месяцев назад

yup they are purposely building it to last only few years

@dr.emilschaffhausen4683 5 месяцев назад

My Kitchenaid fridge, two ovens and microwave are going on 17 years. My Whirlpool front load washwr and steam dryer going on 16 years. Ive had good luck so far. My kitchenaid dishwasher only lasted 14 years.

@SHSPVR 5 месяцев назад

He full BS are Frigidaire is 14 years old

@davidbeppler3032 5 месяцев назад

You can start a company and take all the business by building fridges that last 100+ years. Put a century guarantee on them. ;)

@newjerseybill3521 5 месяцев назад

I have a GE refrigerator in the basement from around 1940. Still works fine, never been serviced. The original factory seals are still on the service ports.

@noam65 5 месяцев назад

This should be a criminal case, not a civil case. If it's proven that fraud occurred, the board and its management should be in prison.

@privacyvalued4134 5 месяцев назад

It can be both. If a state AG doesn't want the case, it can be tried civilly first. Upon a successful trial, criminal charges can be brought later. Many laws, especially fraud, allow for both civil recovery and criminal prosecution.

@henryhenry271 5 месяцев назад

problem is that these companies and our economy depend on people spending. apple makes people batteries drain fast, slows peoples phones down, makes cameras not work all so people buy new phone with same features. the feds know this. they all do it,

@willj1598 5 месяцев назад

I agree completely but what will really happen is they will reach a settlement. They will restructure or refocus or re...something. They will give the CEO millions of dollars to leave and take the fall and not squeal on the rest of them.

@mikeicee 5 месяцев назад

They got pressured to make an efficient compressor... however high performance usually means very expensive or short life span.

@noam65 5 месяцев назад

@@mikeicee sorry Mike. I'm near sixty. When I was a boy, a refrigerator could easily last over 20 years. Usually it was more like 30. No, this is planned obsolescence. Things have degraded in quality over the years, rather than improved.

@jacobew2000 5 месяцев назад

Mine failed after 11 months. 7 repairs and 3 months later, they replaced the fridge. I have had it now for 6 months and just saw this story. I am scared to death of this thing failing again.

@fastdude2002 4 месяца назад

My old GE fridge is 35 years old, another example of they don’t build them like they used to…..

@ynotw57 5 месяцев назад

If corporations are people, then they should be held just as accountable.

@Donalbane 5 месяцев назад

Corporations are better than people. That's what the republican want, that's why they are fighting for the rights of Corporations so hard. They want them to have voting rights so they can effectively vote against the public. Watch out for who and what you think you support.

@dark14life 5 месяцев назад

You would think. But, the masters of mental gymnastics in the Republican party will tell you that corporations are only people for political purposes. They're just corporations under the law. They gotta have their cake and eat it, too.

@bunk95 5 месяцев назад

Thinking of portions of the slave system with the fiction of corporations, that includes corporations or the fictions themselves?

@guysumpthin2974 5 месяцев назад

It used to be , you could run a fridge as long as you wanted to , until the paint failed , and get rid of it because its old ….

@guysumpthin2974 5 месяцев назад

See: “Vertasium” fire house light bulb

@keatings50 5 месяцев назад

Had to purchase a new dishwasher a few months ago. Salesperson at Home Depot said "I can't, in good conscience, sell you an LG or Samsung appliance."

@katiekane5247 5 месяцев назад

My daughter works pro desk at HD. We buy used appliances with minimal issues we can fix

@g.4279 5 месяцев назад

Every appliance LG makes OTHER than fridges are pretty good from my experience.

@brucejohnson1264 5 месяцев назад

@@g.4279correct, the problem is lg compressors. I like their other products. Samsung on the other hand likes to slap their name on unreliable junk. Most Samsung products do not last.

@shanesmith369 5 месяцев назад

@@katiekane5247it’s easy to make money from stupidity! We do the same!

@SuperBooboo02 5 месяцев назад

3 of our neighbors have owned various LG or Samsung appliances, one of them comes to our house to get ice from our 9 year old Frigidaire, because their Samsung stopped making ice. ITs only 6 years old and cost 2 times what our Frigidaire did. Across the street, neighbors had to buy a new washer after their 4 year old Samsung quit. The pretty red washer was sitting at the curb for a week, till our city did junk collection....they had paid $1000- for the washer.

@SmokeGray 4 месяца назад

There should be a class action lawsuit against every company that espouses to, or has ever espoused to planned obsolescence! So wasteful!

@jackofallgames3097 5 месяцев назад

It's their dishwashers too. Got a brand new LG at home depot that burned out completely in 8 months. When I tried to claim it under warranty I was told the warranty covers everything except the coil that had burned and it would cost me just $200 less to fix it than I had originally paid for it

@TheRealPlayBuoy 5 месяцев назад

The days of getting 20-30 years out of your appliance have been reduced to 2-3 years. Amazing.

@DexKoontz 5 месяцев назад

These are Obama refrigerators. In the name of saving the planet, they put "Volkswagen engines in a tractor-trailer refrigerator." The manufacturers are only trying to comply with Obama regulations.

@Lesterman_1 5 месяцев назад

People will eventually learn about getting rid of "outdated looking" things. Then again they may not...

@tonkabeanpumpkin-fh4fz 5 месяцев назад

I had a kitchen makeover done and refused to replace my 32 year old Kenmore refrigerator, which came with my house and has worked perfectly for me for almost 23 years now. People thought I was silly to hang on to my old, reliable fridge. Ha! Last laugh. I had researched and learned about the horrors of these new refrigerators. I'm so happy there is now a lawsuit.

@ragweedmakesmesneeze 5 месяцев назад

When I helped my mom move out of our family house, I left a note for the new owners who were almost certainly of the "must have granite countertops and stainless steel appliances" types saying, this fridge/freezer may look beat down, but works flawlessly. I still miss that fridge. Meanwhile I replaced a fridge years ago with a Consumer Reports top pick and it's unevenly cold, frequently "rains" inside and the freezer is JUST cold enough to freeze ice. But every kind of ice cream is basically "soft serve."

@jp4546 5 месяцев назад

I had my refrigerator for 25 years. The grommet was shot and the shelves were falling off. It was still cold!

@Patmofar 5 месяцев назад

When I got married we had little money and I bought a Bosch fridge from a neighbour for £5 which looked a little old fashioned, was 33 years old but worked perfectly. A few years down the road the Missus thought it was ugly and just about to stop working and she wanted a new one. After a few arguments she got her way and she became the proud owner of a brand new Bosch fridge. And because I refused to get rid of the old Bosch fridge I put it in my workshop and kept lemonade and beer etc in it. Forty one years later and my wife has been through five fridges and the original now 73 year old Bosch is still working and I have had a lot of offers to buy it because it is so beautiful and still working. The Missus still hates it but only because I was right about it all along.

@dwadd7528 5 месяцев назад

because they are NOW made by LG and samsung. panasonic used to be thire major supplier but the company went for cheaper option. my panasonic refrigerator is almost 30 yr old and had zero problem.

@seadragonpirate8195 5 месяцев назад

Right!

@rogerbec5766 4 месяца назад

My neighbor across the street took his 2007 Kenmore 28 CF frig to the curb to give away. Got rid of it cause it wasn't making ice. Dragged it to my house. Removed the water filter and ice maker works. Tried selling it but people later opted for a new LG same size for $1200. I think I'll keep it after all after watching this video.

@JEByrd 4 месяца назад

Sales guy at my Lowe's told me to stay away from LGs because of failures and this was a year or so ago. Glad I listened to him.

@saramcdonalds9038 2 месяца назад

😂FIRST OF ALL NEVER THINK OF BUYING A FRIDGE OR DEEP FREEZER FROM A COMPANY THAT THE ONLY THINGS WE KNOW THEY GOOD FOR IS SMARTPHONES AN SMART TVS YOU WOULDNT BUY A TV FROM SMARTPHONE FROM A COMPANY THAT REALLY ONLY SPECIALIZE IN BUILDING APPLIANCES LIKE FRIDGES OR DEEP FREEZES WOULD WE NO WE WOULDNT

@TonyC300 20 дней назад

I bough LG Fridge, Washer, Dryer. All work just fine. PEOPLE DON'T REMEMBER SAMSUNG IS THE WORST? NOT LG. Kudos on buying whatever else!

@lukek8357 5 месяцев назад

This is why in Australia we have the Australian Consumer Law and Australia Competition and Consumer Commission. If you have failures like this after a couple of repair attempts you can force the manufacturer to replace or refund the price purchase. It's an important protection to ensure that you don't need to start a lawsuit just to get your appliances repaired or replaced.

@JonTheChron 5 месяцев назад

Same for Canada, at least where I live.

@cekuhnen 5 месяцев назад

That’s interesting to hear

@lukek8357 5 месяцев назад

@@AdityaDodda generally if you know your rights you can push the manufacturer to replace it without the hassle of going to Fair Trading. Even if you do have to fill out a complaint to Fair Trading its pretty easy and they do things in about 14 days. For example I had a fridge that goes in the car runs on 12 volt. It had a fault and it was sent away to the manufacturer. It reached 14 days of being away to be repaired and once it reached that point I could request a replacement as it had been more than 14 days to complete the repair. The next day the shop was given the authority to provide a replacement as the one that I sent away was still not even being looked at on the bench for repairs so I got a replacement one it was really quite easy. Under the consumer law the amount of time is it specified however legal precedent under gives you a general time frame certain things have to be fixed within 5 days 7 days 14 days or 28 days. For example essential things such as hot water systems, cooking appliances, pool pumps all those sorts of things have to be done in a reasonably quick period of time because they are causing undue burden and may also cause further damage by not having them for example a pool will deteriorate quickly if it doesn't have a pump and filtration system that works. Major electronics such as televisions, phones, laptops those sorts of things generally fall into 14-day repair periods and less essential things such as game consoles and other things that aren't essential to someone's ability to work study those sorts of things are usually more in that 28 day range. Some things are even required to be provided with a temporary or replacement device immediately such as CPAP machines or things that are life saving or critical to someone's ability to contact emergency services. For example someone who has pre-existing problems and their phone is not working they need to be provided with something that will fill the gap while their primary devices fixed.

@Mars-zgblbl 5 месяцев назад

@@JonTheChronWhat legislation is this? I’m Canadian and could use to know this stuff to stick it to the mfrs

@allprofits3092 5 месяцев назад

America is a joke and it’s people are stupid lmao

@FractalPrism. 5 месяцев назад

$3,000 for a fridge is insane

@XXPYR0XX 5 месяцев назад

peole are bettter off looking for a frdge thatis older at leaste thoes were buildt to last. some of them older ones have been running for 50 years and still going strong.

@MrCobolt 5 месяцев назад

Thats kinda cheap, though? No?

@albertoguerra3995 5 месяцев назад

Nobody is making you buy one tho People who pay that much for it are the insane ones

@ArtiePenguin1 5 месяцев назад

New full-size fridges have always cost around 2 to 3 thousand dollars when adjusted for inflation. But yes, it's quite a big purchase compared to portable electronics (phones/computers). I believe the lack of competition and innovation in the durable goods space (fridges, washing machines, ovens, dryers) has kept prices high.

@hgr.7857 5 месяцев назад

My first *car* cost $5K (1992 Nissan Maxima, great car, RIP). I drove it for 15 yrs. to and from work, school, and all over the US. Served me well. ...or i coulda just bought 2 refrigerators that lasted a few years each and were designed to fail. FKN insulting.

@disneymike3311 4 месяца назад

Thank you for doing this! LG is absolutely at fault and need to be held responsible.

@kfsrmn 5 месяцев назад

We bought a Maytag that blew the compressor a week before the 5 year warranty ran out. It ran another 5 years before the compressor went again. Pattern? Bought an RCA which died after 5 years. Replaced it with a Samsung. Samsung ice makers are a disaster. Ice maker died out of warranty repaired and died again. It is still running in the garage but the ice maker is dead. Replaced it with a GE that froze everything in less than a year. Repaired by GE and running fine for now. It is a little over 2 years old. We bought an extended warranty on it. It is not just Kenmore and LG.

@ThatManWasRightThereISwear 5 месяцев назад

Everything in this country has boiled down to a grift, a con, or a heist and it you're in the bottom 99.99987% you're the target.

@joeswheat 5 месяцев назад

But people still vote over and over and over again for the politicians who say they care.

@AC3handle 5 месяцев назад

Surprised they don't force you to have some sort of subscription to keep the fridge running.

@Youtubeuser1aa 5 месяцев назад

Your credit card was declined and so your food is spoiled. The fridge will not open until you provide new payment.

@kaycampbell364 5 месяцев назад

@@RU-viduser1aa 2027

@lawrencebraun7616 5 месяцев назад

Don't give them ideas

@toe-ray-she 5 месяцев назад

They do basically! With all the water and air filters!

@dwightsmith5174 5 месяцев назад

I'm thinking that is why you must buy a new one every couple years. Not called "subscription" but labeled "new and improved". And sheeple believe it!

@frenchfry4310 4 месяца назад

It's about time these companies start being held accountable. They just want the money, customer service be damned

@paullake1114 5 месяцев назад

I bought my Frigidaire in 2000 and still running well....It's a freezer on top model

@theundead1600 5 месяцев назад

In the 90s I worked for a plastics company. We had a major refrigerator manufacturer come in and speak to us on fridges lasting to long. “People only buy the lm once in 15 years or more. We are going to make them fail in 10 or less”. Lg, Samsung, ge, amana, and others deserve this. If not a harder one.

@debbiep99 5 месяцев назад

You may want to contact the lawyer on this case. They would be interested to hear this.

@chinaboss6683 5 месяцев назад

Strange, my LG fridge is going 14 years strong!! 😂

@mike-oh8if 5 месяцев назад

That company makes junk they've always m

@davidmcpherson7451 5 месяцев назад

I bought small one. Only worked 5 years. Designed to fail. Obviously. I think it’s the switch control thingy. I discovered RCA electronics does same thing. Junk parts.

@Anonymous-zk7yk 5 месяцев назад

There's a college class that engineers have to take. It's called "planned obsolescence". It's about engineering things to fail after a certain amount of time so that they have to be replaced. This isn't anything new, my father took such courses at Georgia Tech back in the 70s and 80s.

@noosphericaltarzan 5 месяцев назад

This actually needs to be an indictment of an executive officer.

@tedkaczynskiamericanhero3916 5 месяцев назад

Until this happens, we'll continue to get hosed by everybody in this country. We're quite literally living in a fascist dystopia, and not anything like those leftist whack jobs are talking about, it's exactly what they're pushing for. We currently work for the government, they don't work for us, and the government works for mega corporations.

@dteh4501 5 месяцев назад

Really?, as much people I have encountered that run far away from honesty and integrity, your logic would indict majority of Americans

@stormaggeden 5 месяцев назад

The government needs to start holding companies accountable for all the scams

@chevykent77 5 месяцев назад

Our government is a scam itself......been screwing Americans since Biden got it

@dan_hitchman007 4 месяца назад

Fraudsters holding fellow fraudsters to account? Don't hold your breath.

@danielgross7644 5 месяцев назад

I cut open one of their compressors, they use a black plastic plate as a check valve and the plastic fails. The filter driers gets filled with plastic shavings. And the plastic can plug the capillary tubes causing failure after the initial repair.

@GC12345 5 месяцев назад

This report hits home. I had three Kenmore and LG refrigerators fail within a five year period. Meanwhile a Kenmore washer and dryer I got in 1997 has worked flawlessly for 27 years.

@TherealRob13 5 месяцев назад

Your washer and dryer was probably built by whirlpool. Kenmore don’t make anything they just slap there name plates on everything sold through sears

@emotionz3 5 месяцев назад

@@TherealRob13yeah, my whirlpool washer and dryer I bought with my house in 2005. The washer has been maintenance free and the dryer has had a maintenance kit done in 2017 (felt, bearing, glides, etc) and the gas valve solenoid replaced around 2013 which the appliance store said are pretty common on all gas dryers. All

@queenbey6678 5 месяцев назад

Those old school kenmore washer dryers are gold. Never sell them. The new stuff from every brand suck

@JesusChrist2000BC 5 месяцев назад

Back then there was quality control. Now it's made in China.

@Zeaiclies 5 месяцев назад

Kenmore does not actually make anything but fills shells with parts from other vendors and manufacturers and they used to only be the best quality but that's gone down since 2016.

@antoinepageau8336 5 месяцев назад

We had the same experience as the woman in this video. What makes the whole thing worst is that they knowingly try to repair the fridge several times unsuccessfully before admitting defeat and we're charged repairs and inconvenienced for over 2 months. LG needs to be taught a real lesson.

@jeffb321 5 месяцев назад

I bought a brand new GE fridge in April 2022. I am now on my 3rd fridge in less than 2 years. I lost hundreds in groceries both times. Was never reimbursed a penny. I was forced to buy a garage fridge because the repair company was booked weeks out. The garage fridge was used and it's dated 2007. It has never given me a single issue.

@brandonparris6148 5 месяцев назад

Same problems with the modern washing machine

@ravenwolf29m1 5 месяцев назад

Also happened to me a long with washer and dryer. 😮

@frankmacleod2565 4 месяца назад

I was recently told by an industry professional that chest freezers have a life expectancy of about 7 years now. Lot shorter than they did when I was a kid

@jaycopeland4417 2 месяца назад

I thought we had bad luck, until I started trying to get our LG fridge fixed. I learned a lot!!! We’ve had ours for 2 years, and it’s already not cooling. First the ice maker stopped working, then the freezer stopped freezing. We’ve called and called… had technicians come out, and we’re at the point of buying a new fridge.

@user-sk6dh1kf2x 5 месяцев назад

Subzero fridge from the 80s built into the kitchen. Still runs like a beast. The temperature is always on point.

@alanrkanter 5 месяцев назад

My 29 year old SZ 532 is also a beast.

@sauronthegreat5799 5 месяцев назад

Subzero is also 5 times more expensive

@sidvicious647 5 месяцев назад

If you want quality today you have to pay BIG TIME !!! Quality used to be common place.

@davidperry4013 5 месяцев назад

@@sidvicious647 A basic white side-by-side refrigerator with seperate ICE dispenser and water dispenser from the 1990s and early 2000s are also better than Samsung or LG

@sidvicious647 5 месяцев назад

@@davidperry4013 Don't get Me started on Samsung!

@violethouseworth5943 5 месяцев назад

Its not just the fridges>>>Its the washer and dryers and the stoves and dishwashers too

@mikebaird6788 5 месяцев назад

I completely agree I honestly think the best thing you can do is if you live in a small to midsize town go to buy a used appliance from one of these mom and pop shops you can usually pick up a washer or a dryer for $100 or even a refrigerator for the same price even if it only lasts what 3 years or 4 years you still got your money out of it as opposed to going to spending $1,500 for a shiny refrigerator that looks pretty

@acaciawilliams9015 5 месяцев назад

I had a Dell laptop whose touchpad broke probably 6 times. Finally we said, "take it back and refund us, because we're DONE with Dell". Then the screws holding the screen ripped out, too. It was a total piece of crap in every possible way. My spouse's Dell mouse keeps breaking, too, and each time it's replaced, the newest breaks in the same way. We are 100% done with Dell. Consider this a PSA: if you're buying computers or computer accessories, don't buy from Dell.

@Tly604 4 месяца назад

my dad bought one of those 44" rectangle chest freezers back in 1994 and is still using it non stop now in 2024. never been serviced and never needed to be fixed, pretty much has never turned it off other than the odd times he had to move houses. funny thing is he bought it used from a lady next door who bought it new back in the 80's. man electronics were built like tanks back then lol.

@brookelynnwu8016 5 месяцев назад

We’ve had suspicions in many different companies doing this to almost all their products, and now we have proof. Hope this sets a good precedent for the future.

@vanatic22 5 месяцев назад

Being in appliance service for 43 years, I can say without hesitation that the failure rate on LG and Samsung refrigerators were far above the industry norms. However the LG compressors were dying left and right. We couldn't keep up and regularly referred consumers directly to LG. Such a shame that people spend upwards of $3000 on something that doesn't last 8 maybe 10 years tops, or worse, fails in months.

@Jimster481 5 месяцев назад

I definitely agree that LG linear compressors fail more often than other brands' compressors, but it seems to be specifically in places that have unreliable power as the compressor can fail in mid-cycle when it is randomly turned off. Overall, having one of their smart inverter compressors is much better than the linear ones.

@IAmTheGlovenor 5 месяцев назад

Also in appliance repair, the only issue I've come across really for Samsung refrigerators are the ice makers in the fresh food section. Rarely had actual cooling issues. Their compressors are pretty bulletproof.

@kurtloptien185 5 месяцев назад

Our kitchen fridge is a Samsung, 12 y.o.. Has had ice maker issues. Service on it cleaned out the drain, works great. Pantry fridge is a small Kenmore, 8 y.o.. Stopped cooling the fridge area, replaced the circulation fan, cost about $12 or so and fridge works again. Have a bar fridge, small Sanyo, easily 25 y.o.. When Kenmore went down, stuffed freezer items in it and turned it all the way up. Has been running as a freezer now for 2 years. For what they cost now days they should be bombproof.

@dannydaw59 5 месяцев назад

Does the warranty cover the compressors? The news story implies that it doesn't.

@J.C... 5 месяцев назад

My Samsung appliances all died within 4 years. Fridge, gas stove/oven, and microwave too. Microwave was first. It started taking 20 mins to heat up stuff that should take 5-8 mins. Like a baked potato, for example. Next was the oven. Then the refrigerator died. I was glad to get rid of that as it froze up constantly. About once/month, I'd have to empty the freezer, take the panel off the back wall, and use the sink sprayer to melt all the ice freezing up the radiator looking thing. The condenser? God I hated that machine.

@sar4x474 5 месяцев назад

In 2019 I had my fridge go bad twice within one year. On the second repair, I asked the repair man what he believed was the best refrigerator made today. He literally laughed out loud and said “There are none.” He told me the next fridge I buy should be the least expensive, most basic refrigerator, no electronics and to buy the extended warranty.

@ThatGuy-sc5rx 5 месяцев назад

Not surprising nothing is made to last anymore. They want everything to go obsolete within a short time frame so you are forced to buy more crap.

@Mizra-dq3lj 5 месяцев назад

Yeah, my grandma's old Frigidaire lasted well over 30 years, good things done right

@rafaelmoreir 5 месяцев назад

He was honest with you, really.

@Delimon007 5 месяцев назад

Yea, that's all I've ever bought myself. The same goes for cars, do not buy the overpriced BS full of electronics. They are not only MADE to fail, they are going to naturally fail around the 10 year mark anyway. Complete waste of money.

@deanquinto3207 5 месяцев назад

I have a mid 1980's GE fridge that the previous owner left behind in my garage as a beer fridge and it still works like a champ. No issues in the 12 years of owning it.

@juliusbrewster 5 месяцев назад

Buying a third, same brand name refrigerator that broke down on you 2 times in 5 year is not the definition of insanity. Is the definition of stupidity!

@linanguyen1476 3 месяца назад

That's average American and that's how foreign companies makes money of our folks

@King_of_Africa Месяц назад

Word! once a brand fail me once I'm not touching it again

@philipward7846 15 дней назад

What brand should they have bought?

@izzybizzy3650 5 месяцев назад

This happened to us. Bought an LG, lasted a couple years. Then bought a Samsung, lasted S I X Months !! Then bought a GE, has been working for a couple of years now. We used our warranties each time and were reimbursed each time. You have to be persistent and buy a mini fridge to store basics until you get your money back. It took us months but it paid off. Don’t let them rip you off. Document everything and when your fridge breaks make note of all your groceries so they pay you for those. Good luck out there !!

@stephenmorton8017 5 месяцев назад

We just had a GE fridge begin to fail after 4 years but it was a known problem with a fan. the warranty service sent two techs over and they fixed it right away, no charge. GE doesn't use these compressors. if you notice the temp begins to vary, call them. it's a simple fix.

@blackspiderman1887 5 месяцев назад

I always wondered how long it will take for refrigerator companies to start purposely sabotaging their fridges to get more profits.

@puertoriqueno24 5 месяцев назад

😂❤

@lotus65 5 месяцев назад

That's called "planned obsolescence" and it's common. I don't think the LG thing it that tho, it sounds more like corporate malfeasance.

@quagmiredavis4117 5 месяцев назад

I had LG issues returning it when it died 3 months after purchase thankfully I didn't Toss out my my old Norge 1967 fridge its still purring away looks new inside out Has same storage as the junk new one in my garage I keep my 1954 Hotpoint its used for drinks and extra refrigeration needs no issues plus new refrigerators flammable Refridgerant gas and some new models have blown doors off . I won't be buying new For a while 😊

@stevebengel1346 5 месяцев назад

And meanwhile my mechanic has a pole barn with 3 vintage 1940's Frigidaires that were his parents that purr like a box of kittens with zero issues 🤯

@Alarik52 5 месяцев назад

It's a corporate tactic to increase profits or golden parachutes.

@jeredslusser4141 5 месяцев назад

We went through this on our own about 5 years ago, as our LG fridge compressor failed after 2 years. At least at the time, there was no service company within 2 hours of us that would touch the linear compressors, so we bought a Whirlpool and it has worked out great. After we bought that unit though, a service company from 60 miles away picked up the LG fridge to repair it and months later told us it could not be repaired. I brought the NYS AG into the convo as well as the CEO of Lowes, and about a year after the initial failure, they sent us a check for the "pro-rated value of the unit", about 1/2 of what we paid for it. Glad we at least got something out of it, but it took dozens of hours over many months to get that far.

@scottfirman 5 месяцев назад

I refuse to buy a new refrigerator. I hope the industry gets sued heavily for being the crooks they have become.

@ThereIsNeverEnough 5 месяцев назад

It's designed different... they use a more efficient compressor... that has the unfortunate side effect of taking much longer to cool... LGs are decent... IF you rarely open your fridge.... but if you're like me, drinking milk from the jug; standing in front of the open fridge door around 2am... and 6am... and 2pm... and 6pm lol....... it's problaly not gonna work for you.

@dknowles60 5 месяцев назад

@@ThereIsNeverEnough that is not right

@ThereIsNeverEnough 5 месяцев назад

@@dknowles60 ya gonna explain how i'm wrong or are u just playin footsie?

@scottfirman 5 месяцев назад

@@ThereIsNeverEnough If that were only true. Not everyone does that. The idea that a refigerator should last at LEAST 20 years is not new. The fact is, they could last that long, but manufacturers have gotten GREEDY. A damn automobile will outlast an LG now.

@ThereIsNeverEnough 5 месяцев назад

@@scottfirman Lol.. you got it backward, bud.... a family of 3-4 probably opens their fridge 20 times a day.... the fact is that their compressor lasts longer than others... uses less electricity.... _and lets your steaks thaw if you open your fridge 20x a day...._

@Wheelgauge-bt7ox 5 месяцев назад

My fridge is a 1953 GE runs like a champ and never had to be repaired.

@matt-fitzpatrick 4 месяца назад

I took a look at the docket, and, ugh, the defendants are trying to force it into arbitration. They're claiming the fridge warranties have an arbitration clause and class action waiver.

@dr-deneteus 5 месяцев назад

The fan that causes the air flow in the fridge fails before the compressor. You can read that in their complaints.

@soaring1 5 месяцев назад

This is why I prefer old appliances, cars, furniture, etc. The old refrigerators still work great and do not cost an arm and a leg. I talked to an old appliance repair guy and he refuses to work on LG.

@kaycampbell364 5 месяцев назад

what brand?

@soaring1 5 месяцев назад

@@kaycampbell364 As long as they are 40, 50 or 60 or even older doesn't matter.

@ricktbdgc 5 месяцев назад

This is not just fridges... its everything today.. designed to break or fail , just in time for the new product line. Cars, phones, tools.. etc. I m afraid to buy anything.

@wesss9353 5 месяцев назад

Obsolescence has entered the chat

@wesss9353 5 месяцев назад

Obsolescence has entered the chat

@dougpeters1625 5 месяцев назад

Holy cow I have had the exact same experience as this lady with the exact same manufacturer/brand. Someone needs to be held accountable.

@s.z.6200 5 месяцев назад

You should join the class action suit.

@lxy0709 5 месяцев назад

Skip any Korean brand…

@dougpeters1625 5 месяцев назад

@@lxy0709 North or South?

@maccoretti51 5 месяцев назад

LG = LUCKY GOLDSTAR 😂😂😂

@Jelly_Man710 4 месяца назад

@@lxy0709Korean brands are better 🤌 I used to deliver appliances and they work better then US products

@charlespaluha1247 Месяц назад

Thank you for real reporting from news agencies instead of whatever else is going on in the world

@EyeSmiteThee 5 месяцев назад

And my 30 year old fridge is still puttering away, keeping my perishables fresh…. Sometimes not being able to afford a brand new polished stainless steel fridge is a good thang. 😂😂😂😂

@michaelccopelandsr7120 5 месяцев назад

When you fear integrity and accountability, you are NOT the good guys.

@Cy-yr7wu 5 месяцев назад

Yeah. I got defrauded by LG too. Fridge lasted 5 months! Compressor failed and had to replace fridge. LG is junk. I hope they sue them out of business. Lesson learned: never buy LG.

@aletakey3600 5 месяцев назад

Our Kenmore failed in 2 years. They said we would have to pay $700.00 to repair it even with the warranty. Also they couldn't get to us to repair it for a week. We lost all the food in frig & freezer & bought a different brand of frig!!!

@Cy-yr7wu 5 месяцев назад

Happened to me too. After 5 months LG fridge died. Couldn't fix it. Lesson learned. Don't buy LG

@mocheen4837 5 месяцев назад

It cost us $500 and the problem was not fixed. We ended up junking the $2,000 refrigerator and buying a new GE.

@LittleMopeHead 5 месяцев назад

^GE is good. Get the most basic top freezer one for around $850.

@emikomina 5 месяцев назад

@@Cy-yr7wu korean brands are really scummy, just look at all the lawsuits hyundai/kia get. I still haven't forgotten the exploding samsung phone that they didn't honor their warranty. LG is no different.

@sandyrose2398 5 месяцев назад

Guess they don't honor warranties.

@Lv4_o2 5 месяцев назад

Living on borrowed time here, and it’s the compressor. 🙋‍♀️ And we went round and round, got them to replace with the same faulty compressor. 🤦‍♀️🤦‍♀️🤦‍♀️

@666dynomax 6 дней назад

Just had mine done. Third one this week the guy did one. He keeps them right in the truck!!! $461 and got the next gen compressor 7yr 3mo old

@takensouls1 5 месяцев назад

Planned material obsolescence has been a serious problem for a long time. All the major manufacturers do it with appliances and they should be sued into oblivion for it

@lawon01 5 месяцев назад

Planned material obsolescence is that bullshit. These mafuggas so wrong smh 🤦🏿

@9sheri9 5 месяцев назад

Completely agree.

@charleshanks6186 5 месяцев назад

especially sewing machines

@da1stamericus 5 месяцев назад

And they are laughing cause Europe is trying to make this illegal. It's why I was upset I got rid of my 20 year old fridge, cause I wanted something shiney in the home.

@bonniehalf-elven 5 месяцев назад

Yes, and people complain about our landfills.

@5DNRG 5 месяцев назад

Class actions are EXACTLY what we as consumers have the power to utilize against these corrupt greed machines. Some smart person realized Verizon was illegally charging customers unnecessary fees, so now thousands of us are now getting our money back!!

@9DC-Paul 5 месяцев назад

Apparently, you have never been a "class member." By the time this is over, you'll be lucky if you get a check for 100 bucks. Sorry to be so pessimistic, but the big winners in these suits are the original plaintiffs and the lawyers that represent them. BTW - Azar Mouzari is a lawyer in Beverly Hills, so I do not think this is a charity case. However, given my distain for LG refrigerators, all the best to Azar and her team.

@Mark_Chandler 5 месяцев назад

it force the company to change, but the only one getting paid are the lawyers.

@Chippycito 5 месяцев назад

Class action lawsuits require a special type of greed machine: the lawyer.

@billakers6082 5 месяцев назад

After lawyer and court fees you will end up with a ice chest.

@alistairblaire6001 5 месяцев назад

If customers only get $100 by the end of this then LG wasn’t sued hard enough. Every customer deserves 100% of their money back for this obvious fraud and the lawyers should also be paid in full. It wouldn’t even make a dent in LG’s finances because they are one of the biggest companies in Korea next to Hyundai and Samsung. They are massive.

@jogordon1530 5 месяцев назад

I have a 40 year old Kenmore frig. Replaced 2 gaskets and the fan motor on the freezer side and it’s still running !!

@TuggerAbbey 5 месяцев назад

I was told by Home Depot that most appliances last from 4-6 years and they are usually. All made in the same manufacturing company so it really doesn’t matter what brand you buy.

@kamalapeach4216 5 месяцев назад

Sadly but true...and depending on the area you live you might get a tech and you might not..

@ericdew2021 5 месяцев назад

Durable goods, such as refrigerators, washers and dryers, stoves/ovens, should last 30-40 years. The only reason to buy a new one is for added capacity, match with new decor (remodel of kitchen, whatever), or improved energy efficiency. They should never be replaced due to malfunctioning parts (unless someone threw a brick into the dryer or something).

@tonkabeanpumpkin-fh4fz 5 месяцев назад

I had a kitchen remodel done and KEPT my 32 year old fridge. It was white and I painted it black to match the new decor. (Used a foam roller and satin black paint; it looks great.)

@hydrocarbon8272 5 месяцев назад

One major idea behind with planned obsolescence was using cheaper parts to greatly reduce cost. Except in this instance, it's not being passed to the consumer - just to the execs and shareholders as profit. I recall decent fridges being under $1000 15yrs ago, now we're paying $2-3k for trash.

@nathancooke9506 5 месяцев назад

My parents have their first fridge from the early 80s still! Still works great! Over 40 years old.

@I-canMakeTheGlobeShift 5 месяцев назад

wow! really. no way?

@r87359 5 месяцев назад

Offcourse no computer timer inside, different mentality that time, manufactures build for reputation not for money.

@nathancooke9506 5 месяцев назад

@@I-canMakeTheGlobeShift yes 💯

@Mal17281 5 месяцев назад

Yes I got my old one in early 2000s in the garage and still works

@nonconsensualopinion 5 месяцев назад

Got one in the garage from 1991 which is still chugging along.

@noellechristensen2597 2 дня назад

Our Kenmore fridge is exactly three years old and it’s been nothing but trouble from the beginning. Issues with the cooling fan. Issues with a water valve. Issues with the door, not closing properly. It’s supposed to auto-order filters, a smart feature that never worked. It’s a good thing Kenmore is out of business because I’d never buy another one. My husband is cleaning up the water mess from our cracked water valve as I write this; the last technician who came to our home warned us to watch for this exact valve to break because he fixes a lot of them Turns out the part is $70. We had our previous fridge for 15 years and never had a single issue with our previous Kenmore, which is why we bought another, which we deeply regret.

@zrohit 3 дня назад

With LG there is no diagnostic built in. There are many features but no diagnostics and very costly repairs ! Very SAD

@Fred-mp1vf 5 месяцев назад

I pray that this will be the beginning of scores of such lawsuits against corrupt corporations that intentionally deceive, or make products to break down, including auto makers. I hope this will be a wake up call to us all, that the "law of the harvest" applies to all, and that no one can escape the eternal consequences of our actions.

@Jimster481 5 месяцев назад

I really hope that consumers start to wake up to all of the scams of modern corporations, making things as cheap as possible, and then barely giving you a warranty on it. The other problem is companies only providing you with refurbished parts when your original parts fail and most refurbished parts are done with trash, repair components and sweatshop labor. Lots of time refurbished parts are really not even changed from how they were received back and basically just stabbed to go back to a new customer.

@redrevyol 5 месяцев назад

I bought 8-10 mice in the last decade because they all started double clicking after 9 months of use. My usb ports and audio jacks on my motherboards stopped working. One of my nvidia video card fans also lost it's performance peak. Intentional indeed.

@crazybobby14 5 месяцев назад

@redrevyol It happened to me with a new mouse of Corsair that I bought on amazon. After 1 month of use, it started to have problems with the cable, where it disconnected with the slightest move. I reported the issue with video and it got ignored. I even contacted support to no avail. That mouse costed me $65 which isnt cheap. Ended up not getting replacement and had to use my very old mouse which still works and that one costed $25 and it was on 2014! I wanted new mouse because the old was all worn out, even though it still worked flawlessly. I decided to remove the cables and solder a new one on damaged mouse, when I checked inside the original cable they where insanely thin almost hair width and a lot of filler. Thats when I noticed that it was made that way so it could get damaged easely. And all that "braided protection" is nonsense, it always makes cables stiff after a year and brings problems to joints. This seriously needs to stop.

@jasonhaynes2952 5 месяцев назад

Yes! Auto makers do it to! It's called "planned obsolescence"...they are engineered to fail, so they can sell you a new one. It's not a new business method, it's just new to major purchases like cars and applianaces. They also make them so they cannot be serviced, or use integrated parts so you have to replace entire circuit boards instead of just a single component. And my biggest question is, where are all the environmentalists who should be outraged that all these fridges are ending up in a landfill after only a few years? So much for "going green", huh?

@redrevyol 5 месяцев назад

@@crazybobby14 I never had a cable problem before. Mine was always left button double clicking because the clickers are cheaply made from china instead of the good ones made in japan. However, I did buy a Sennheiser HD 660 S ($400). Good headphones, but the wires kept breaking on me. I had to buy a pair of wires that weren't from sennheiser. Learning to solder for this very reason is probably worth it.

@adambusby9909 5 месяцев назад

We just went through this same issue with GE. Basically new unit for $3,000. Freezer failed after 14months. GE wouldn’t do anything due to the warranty expiring after 12months. Then the fridge went out 2 months later. They “weren’t able “ to fix it. So we lived out of a mini fridge for a month. The “discount” they said they would give us to buy a new unit after all of this wasn’t a discount at all. The prices quoted to us were more than we had paid initially. We ended up buying a new unit at Lowe’s, and we purchased a 3 year warranty that wasn’t available to us through GE. It’s not just a brand issue, it’s an industry issue.

@autoteleology 5 месяцев назад

Did you buy it with a credit card? That should have given you at least a year of extended warranty, if not two. Call your bank.

@blazz573 5 месяцев назад

GE Appliances are one of the brands under the Chinese company Haier. You have a Chinese refrigerator!

@tenapentu9299 5 месяцев назад

GE is half owned by a chinese company.

@jeffb321 5 месяцев назад

@ShoNuff26 5 месяцев назад

@@blazz573 😮 didn’t know this

@jennhoff03 4 месяца назад

Hey, this is happening to us presently! Our LG has failed twice in the last 4 years. Those suckers are expensive!

@avengingbathtub1011 4 месяца назад

Wait the government is going to do something to help the common person? I am amazed.

@MichaelChengSanJose 5 месяцев назад

DO NOT buy LG or Samsung appliances. Kenmore is also LG. It’s not just the fridges. The same shoddy materials and design extends to washers, dishwashers, and stoves. Just insane. I manage 70 rental homes and both LG and Samsung appliances and HVAC often fail within 3-4 years. I’m constantly having them get fixed, often multiple times. My usual recommendation to any landlord stuck with one is to dump it and buy a new unit of any other brand. Just not worth the hassle.

@Rocanala 5 месяцев назад

I’ve heard Samsung refrigerators are bad…from an employee.

@armuk 5 месяцев назад

thanks for sharing your experience. which brands in particular have you found to be good for reliability?

@Bacnow 5 месяцев назад

Actually, LG washers are some of the most reliable ones on the market! However, their other major appliances suck balls!

@FireCracker3240 5 месяцев назад

I'm an apartment manager too, and we buy GE and Whirlpool fridges, stoves, dishwashers and microwaves. They are a bit more than Amana and Hotpoint, but seem to be a bit better.

@ryanmuir6338 5 месяцев назад

Bought a house that came with a new samsung dishwasher and it stopped working at 3 years of age Fault decoded as leak detected, but upon removal and disassembly, no water had leaked anywhere Simply bypassed the leak sensor by disconnecting it's leads and connecting them together instead, and it's still working going on 18 months now

@user-nh4tm6hh4j 5 месяцев назад

In the 90's I owned a 1940's fridge I kept in the garage. I was 50 years old and ran perfect. A buddy of mine is an engineer that designs furnaces. He said his boss told him "Don't design anything to last over ten years" Yes they do this on purpose.

@alexcholagh8330 5 месяцев назад

1940s fridge last year's because they were built to last back then. Since 1998 to the present is China made garbage. Thanks to NAFTA

@biteme1167 5 месяцев назад

It's called "planned obsolescence ". Designed to fail just afterthe warranty ends, so you have to buy a new one. Though in this case the part was made, too flimsy.

@biteme1167 5 месяцев назад

It's called "planned obsolescence ". Designed to fail just afterthe warranty ends, so you have to buy a new one. Though in this case the part was made, too flimsy.

@biteme1167 5 месяцев назад

It's called "planned obsolescence ". Designed to fail just afterthe warranty ends, so you have to buy a new one. Though in this case the part was made, too flimsy.

@123gh 5 месяцев назад

I got 3 vacuum from homedepot all missing parts. I returned each one and each time I got one missing parts. Had to use the manufacturer to get replacement parts.

@mariawilson-jimenez993 5 месяцев назад

Thank you I was unaware of the previous lawsuit I had a LG fridge for 3 years and it failed I am unable to get help for this fridge but I will never again buy a LG product I’ve had nothing but problems with them from fridge to washer to TV

@daveblevins3322 5 месяцев назад

It's engineered that way. I worked with a man that was one of those "failure analyst" engineers, who changed career path because he couldn't live with the guilty conscience it caused. Thise companies are evil. Period.

@cre8tion26 5 месяцев назад

why aren't there any new competitor brands /disruptor that competes with these terrible products ?

@eh8211 5 месяцев назад

@@cre8tion26maybe they don't let in fridges from outside the country?

@michelerorabaugh8134 5 месяцев назад

How can a company make money if 1 refrigerator last a life time. It’s under warranty right. Throw away society is to blame.

@cre8tion26 5 месяцев назад

which brand have you seen from other country that's better?@@eh8211

@cromanxx1 5 месяцев назад

It's not the company - it's the people in the company.

@InternetGravedigger 5 месяцев назад

Design to fail charged as corporate fraud... I really hope this trend FINALLY starts getting reversed!

@jjrr2273 5 месяцев назад

Designed to fail is the current standard - have ya seen today's youth?

@InternetGravedigger 5 месяцев назад

@@jjrr2273 I know it is, that's why I'm hoping it gets pushed back by these lawsuits...

@brianhawk1854 5 месяцев назад

Chevy Ford dodge

@OOGBossHogg 5 месяцев назад

It's true though, the companies want customers to buy more fridges. Every 5 years these companies want consumers to spend on something. I remember when fridges would last decades the early 00s white GE fridges never needed anything and sometimes the food was too cold smh the good ol days are gone.

@timhaley3459 5 месяцев назад

Moral corruption is pandemic, so this "trend" of corporate fraud will not be reversed by human, political means, as Jesus said at Matthew 24:12, that "the love of the greater number will grow cold", so that greed and apathy takes center stage instead of integrity. There is no stability, no desire to make a lasting product, just one to quickly place on the market to sale. However, there is one thing that is completely stable, and capable, and will enforce moral integrity, a heavenly government called God's Kingdom, "a Kingdom that cannot be shaken" (Heb 12:25), that will remove moral corruption from the earth and transform it into a paradise for "meek" ones to enjoy forever.(Ps 37:11, 29) This arrangement is designed by God, whose name is Jehovah (see Isa 12:2, KJV) to last everlastingly. Wow !

@paulh7589 4 месяца назад

Same goes for all household appliances. I'm on my 4th washing machine, 3rd dryer, and 3rd fridge in ten years. With repair and replacement costs over ten years it comes out to over $125 per month.

@jackpine4347 5 месяцев назад

This was a common issue with the LG linear compressor. Ours failed at five years, but luckily, we were covered by an extended warranty and there was a class action case that had LG replacing the compressors at no cost. It took a couple of weeks (we were lucky) to get a technician in who spent an hour removing the original compressor and replacing it with a new one that has been working for a couple of years now so far.

@LittleMopeHead 5 месяцев назад

Tip: Buy the most basic fridge (top freezer) you can get. No need for ice makers, smart LED screens that know your calorie count, etc. Stay away from LG and Samsung.

@guangxidavidliu 5 месяцев назад

spying on you.

@Youtubeuser1aa 5 месяцев назад

No I’m not getting a top freezer lol

@Cy-yr7wu 5 месяцев назад

Yeah. I got defrauded by LG too. Fridge lasted 5 months! Compressor failed and had to replace fridge. LG is junk. I hope they sue them out of business. Lesson learned: never buy LG.

@yordanpopov 5 месяцев назад

Stay away from GE too.

@DarknessFalls29 5 месяцев назад

@@Cy-yr7wuHop on that lawsuit.

@buckethyacinth9598 5 месяцев назад

Years ago - at least 15 - a friend's son got his first job out of engineering school, where he had worked very hard and done well. He had a great work ethic and was horrified to find, at this company, his job was literally to design parts to FAIL. Another friend who had a Kenmore stove discovered one day that the oven door was stuck shut and she could not open it. So she called Sears and they sent a repairman out and she watched what he was doing because the problem was so strange. She asked him what happened, and he did explain it to her but said if she told Sears he would be fired. Basically they had designed it to do this in order to force service calls. There was a little metal ball, of some kind of metal that wears down, that ran up and down a little groove in the side of the door when it was opened. When it had worn down enough, it dropped into a little hole at the bottom and jammed the opening hinge. So he removed it altogether, did not replace with another ball, and the door has been fine ever since.

@maskedmarvyl4774 5 месяцев назад

That sounds like a class action suit for fraud. It's too bad the company wasn't sued for that.

@dark14life 5 месяцев назад

@@maskedmarvyl4774 good luck getting anything out of Sears nowadays. I have a baseball card with the edges chewed up by my cat that's worth more than Sears.

@MrGreen-sw1ly 5 месяцев назад

Wow, appliances now a days, LOL. I bought a Samsung refrigerator, Sept, 2018 and still fine with 10yrs warranty. I also got an old Avanti refrigerator, over 24 yrs, and still running. The fan make noise when it runs but still cold.

@debramirr364 5 месяцев назад

My husband has been fixing appliances for almost 40 years. I showed him your post. He has never seen nor heard of what you are describing with the oven door and little ball. Never. Also, manufacturers don’t engineer things to fail, they make things cheap which causes them to fail. There’s a difference.

@buckethyacinth9598 5 месяцев назад

@@debramirr364 The oven door thing happened in Mt. Pleasant, Iowa sometime before 2008. The engineer I quoted was working in Cedar Rapids, Iowa during the same time.

@chrismorgan6149 5 месяцев назад

It's not just refrigerators folks, everything built today is designed to fail within a period of time. Cars, trucks, you name it

@TheGoodContent37 5 месяцев назад

Me with my 15 year old fridge thinking I should buy a new better one: "Ok, maybe I'll keep my old fridge"

@stephensmith219 5 месяцев назад

As a repairman, beware of all bottom freezer models. Along with LG, Samsung was the bread and butter of insurance claim repairs while working in mid and southern California. Lot's of ice maker fails and fans failing on less than year old units. This was 2018-2019 working that area.

@gargamel3393 5 месяцев назад

I am also an appliance tech and after what I've seen, the only new appliance I'd buy is a Bosch diswasher or Speed Queen laundry. Everything else is junk. All of my appliances are over 20 years old besides maybe the fridge, and I've only ever had to do the drain pump and dryer belt on my old Kenmore set. They'd have to pay ME to get this new crap through my door.

@austinvitoux 5 месяцев назад

Not the first time of hearing this advice. I've only bought side by side, and making sure the ice machine is actually located in the freezer portion of the fridge. Ya'll keep speading the word!

@christucker7425 5 месяцев назад

I hate those samsung icemaker kits. Takes forever to steam out if the drain was iced over (usually comes with the defrosting issue.)

@gargamel3393 5 месяцев назад

Yes, that stupid icemaker that always breaks that's located in the refer compartment. If it's the one I'm thinking of, it comes with that RTV sealant that's way too thin and you're supposed to put it around the housing for the icemaker, but it never works. Plus, if you break that refrigerant line you have to bend down, the whole unit is ruined. If these engineers had to work on what they designed, they'd be slightly better people, and very frustrated. @@christucker7425

@Macsrus5 5 месяцев назад

I agree! Horrible design flaw! Mine would freeze up then thaw out and water would flood the inside fridge! I warn everyone!

@warlord8954 5 месяцев назад

Kenmore used to be a top brand for home appliances. Companies took pride in producing quality long lasting products. Now, all they care about is money.

@kevingray8616 5 месяцев назад

My Kenmore Elite from 2007 keeps right on trucking, but it was made by Whirlpool. I've been through a couple of ice makers over the years which is to be expected. I also had to change out the little motor on the ice door. I bought it back when Sears was THE place to go to buy appliances. Look how things have changed.

@Frenchyk 5 месяцев назад

My Kenmore washer and dryer still perform pretty well. I can't say the same for my fridge though.

@kevingray8616 5 месяцев назад

@@Frenchyk I hope my new LG front-loading washer does okay. My last one bought in 2007 lasted 14 years. (drive unit was warrantied for 10) LG dryer is still running fine.

@Frenchyk 5 месяцев назад

@@kevingray8616 That will probably be fine.

@festerofest4374 5 месяцев назад

My Kenmore refrigerator AND washer and dryer lasted from 1991 to 2020. If using "old technology" yields 30-year service life, with todays manufacturing capabilities it is more than possible for them to produce similar and better longevity today - BUT THEY DON'T WANT TO!

@Spectator007 4 месяца назад

My Mercedes C300 engine down within 5 years with only 50,000 miles too. All products are getting less reliable. I think a lot more companies need to be held accountable.

@dan_hitchman007 4 месяца назад

Our GE refrigerator's compressor died under the extended warranty, which was covered, and now a couple years later the new compressor failed out of warranty. Now, we have to buy another fridge since the parts are almost as much as a new unit!

@RemyISnow 5 месяцев назад

Imagine your fridge breaking, and you buy the same brand to replace it

@bellaw.8630 5 месяцев назад

I cackled. 😂

@gilperon 5 месяцев назад

Only stupid people do that. They deserve. How you dare to give AGAIN your money to the same company which badly manufactured your last product

@colderbeer 5 месяцев назад

I'm blown away that she bought a THIRD LG fridge........what a fool.

@Globbs 5 месяцев назад

That's what I think when guys talk about how many Ford trucks they've had.

@kutatm 5 месяцев назад

@@bellaw.8630Me too!

@markp.7165 5 месяцев назад

Yep had a Kenmore that was really manufactured by LG it failed in three years. We were told our warranty had expired and the previous lawsuit did not cover our year of manufacture. This lawyer is telling the truth, this is a much bigger problem than they are admitting.

@Cy-yr7wu 5 месяцев назад

Yeah. I got defrauded by LG too. Fridge lasted 5 months! Compressor failed and had to replace fridge. LG is junk. I hope they sue them out of business. Lesson learned: never buy LG.

@noctisgamma556 4 месяца назад

I got an LG because it was the only fridge that would fit that had the setup I wanted. It replaced a 7 year old Kenmore which had a bad compressor, so technically LG. I was so frustrated trying to find a “reasonably” priced fridge, the side by sides (which I like) that were whirlpool and GE were somehow smaller than the kenmore side by side they’d be replacing. I also read a lot of bad reviews about the GE being loud. I also looked at a $2,500 GE model which would have fit and been fine, but a lot of people said it was loud, plus I didn’t want to spend that much. I got the LG for $2,000 and it has two separate freezer drawers which I really like. I like this setup better. It’s quiet as well just like my kenmore. My fingers are crossed that it lasts. I didn’t like anything else, if I had a wider space I’d have had more options for what I wanted. I didn’t want to be unhappy and end up with another fridge with issues because honestly a lot of people are having issues even with other brands. I think things have changed and where things are produced have changed.

@856Dropout 4 месяца назад

I bought a house 5 years ago with all new Kenmore appliances. The dishwasher, refrigerator, and microwave have all failed.

@JL-st1jf 5 месяцев назад

I bought just a basic fridge about 15yrs ago. No water dispenser, no ice maker, no crazy technology built into it. Just a plain old basic fridge with a freezer on top, and still working till this day.

@leadfoot8593 5 месяцев назад

A box that keeps food cold.

@marcop.525 5 месяцев назад

Probably a German brand

@h1h0n3y 5 месяцев назад

More parts = higher chance of failure.

@joebrown9621 5 месяцев назад

more tech the more they're sensitive to electrical noise and power spikes..

@bluntone2273 5 месяцев назад

The fridge in my garage is over 40 years old and running strong.. been through 3 in my kitchen over 20 years. Says a lot about how things are being made today

@californiabreeze2182 5 месяцев назад

Made in wuhan

@Allaiya. 5 месяцев назад

100%

@JRDNGIXX 5 месяцев назад

I got one too a 35 yo fridge that's been a tank. Went through 2 different ones inside the house but my old one has been working with no issues in the garage and for the last 7 years outdoors on my back yard patio. Today's stuff is trash like the cars compared to how they used to be built!

@felibubbletea 5 месяцев назад

Its ironic that beer fridge lasts longer😂

@XvvKravenvvX 4 месяца назад

Had a brand new 2800 dollar fridge that came with the home. Linear compressor failed. Parts were covered by the warranty but not labor... Took 6 months to get them out during covid. Used a fridge I bought off Craigslist for 25 dollars for that time...1200 dollars of labor to fix new one and it failed again in 9 months. Bought a new fridge

@nathanbeisley 4 месяца назад

I am a 20+ year veteran HVAC tech who has installed LG vrv heat pump systems into 30 story buildings. These systems fail constantly after 5 years. 1 unit may have 4 compressors in it and they all have to be replaced at the same time. The compressors are covered under warranty but have to be shipped taking a week or two and we charge 12k per compressor + refrigerant and accessories. Easily 50k repair knowing full well it might only last 9 months. We as the installing contractor are being sued now to a tune of more than 30 million. LG doesn't care at all.

@pioneer7777777 5 месяцев назад

I applaud local news stations doing this. I think they really are one of the last useful public voices since no one is going to trust just a single RU-vid channel, or even a newspaper. However, if you have an actual newsroom like this, it has credibility. “It was on the news!” Still is valuable. Kudos.

@kylezo 5 месяцев назад

No it's not lol. Maybe this is an age thing or something but nobody trusts corporate owned media anymore and for good reason. Just look at the abominable handling of Gaza

@lolbots 5 месяцев назад

gently take your head out your ass, guy; mainstream media covers for corporations 99% of the time, this is an exception and likely because 1. LG is foreign and 2. who tf is Kenmore

@psalmsnehemiah313 5 месяцев назад

It’s not just LG have this kind of problem, Samsung have the same issue.

@Mal17281 5 месяцев назад

Mine just failed 😣

@MattGrelee-ct9fh 5 месяцев назад

Oh man don't get me started on those Samsung

@faithandfamily 5 месяцев назад

Same here

@user-bv7mk8id5t 5 месяцев назад

Yup! We had issues, we got an LG to replace the darn Samsung, which lasted 3yrs 🤯. Luckily we got the extended warranty. We did get our $$ back, well they gave us a voucher to buy another. Then we got an LG, of course now this comes up 🙄… I like this fridge way better than the Samsung, so I really hope it last at least 5 yrs. It’s been almost 2 so far. I hope the stupid fridge last! This is really annoying to hear though!