I found one of these in the trash. It worked but the auto sense thing would prevent it from running with any more than a few sheets. This procedure TOTALLY resolved the issue. Thanks so much for posting it!!
My 99Ci was bumped over and now it senses too many sheets even when there is only a single 80GSM A4 sheet in the feeder. It's doing it even after I followed the re-calibration procedure. Can you explain how to check and adjust or replace the relevant sensor, or better yet, post a video similar to the one for replacing the on/off switch?
Neither does mine. I also have a problem trying to attach a bag in the bin. There is nothing to really hold them. It splits the bag if I put the bag around a plastic hook like thing (I think that is where you attach it) in the bin.
