Mam, the explanation is very good.... Also, Thanks for repeating in English whatever you are telling in Hindi... I dont know Hindi... Thank for the consideration mam.... Please continue the same approach in future also i.e if you are telling some concept in Hindi please explain the same in English also
thanks mam for this fruitful session....your way of teaching is superb...earlier rbi and finance news were like a nightmare for me...but now i am start learning it only bcoz of you.
Hello All An announcement. I have explained the complaint conversion ratio from the perspective of banks rather than ORBIOs(the chart at @42.46 is from the perspective of ORBIOs.) As per the Complaint conversion ratio from ORBIOs perspective it is - complaints received against concerned Bank group with ORBIOs against total complaints received by the respective bank group from its customer. Regards, Kritika
“Customer interface” means interaction between the NBFC and its customers while carrying on its NBFI business. Customer interface basically means having interaction with your customer. Examples of companies having such interface are lending companies or leasing companies. Examples of companies not having such interface are where the sole objective is to invest in the securities of other companies. Regards, Kritika
@@kritikasharma7938 Mam, that means companies having customer interface may not necessarily accept public deposits but interact with customers while providing some service to them?
