FINNAIR A350 Business Class【4K Trip Report Helsinki to Amsterdam】Cranky as HEL!

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What's FINNAIR's Business Class like in 2022? Check out this 4K Trip Report & Honest Unsponsored Review on board a FINNAIR A350 in Business Class from Helsinki to Amsterdam.
Hi there! My name is Kevin and today we are going to take a look at the full FINNAIR Business Class Experience from Helsinki to Amsterdam on board an Airbus A350. We will take a look at the FINNAIR lounge, the terminal and facilities in Helsinki, check out the aircraft and seat in detail, explore the food offerings and wrap it all up with The Flip Flop Score.
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💰 Flight Fare
Fare: 17,500 British Airways Avios + $17.60USD
Class: Business
Inclusions: Meal Service, 2 Carry On, 30kg Baggage, Seat Selection
📽 Next 5 Videos
⇢ 19 Nov: Kimpton De Witt Hotel Amsterdam
⇢ 24 Nov: Edelweiss Air A320 Business Class Amsterdam - Zurich
⇢ 26 Nov: SWISS A321 Business Class Zurich - Athens
⇢ 01 Dec: 🎄#FLIPFLOPMAS Ep.1 Athens Capital Center MGallery Hotel
⇢ 03 Dec: 🎄#FLIPFLOPMAS Ep.2 SAUDIA Business Class Athens - Jeddah
⏰ Videos posted at:
8:00 (New York), 14:00 (London), 20:00 (VN), 23:00 (Sydney)
--Video Chapters--
0:00 Flight Preview
00:23 Intro
00:34 Welcome to Helsinki
01:00 Hotel Exterior
01:20 Check in Hall
02:05 Efficient Security
02:25 Departure Hall
02:38 Finnair Lounge
03:08 Walking to The Gate, Airport Impressions
03:45 Gate Area
03:50 Our Beautiful A350
04:17 Boarding Begins
04:42 Today’s Flight Stats
05:01 Boarding & What Happened (Part 1)
05:41 Cabin Tour & Graphic
06:08 Cabin Ambiance
06:35 Seat Detail Tour
07:30 Dirty Seat Area
08:02 Pushback & Tailcam
08:11 What Happened Part 2
09:30 Spool Up & Take Off
09:52 What Happened The Finale
10:35 IFE System
10:48 Breakfast Service Begins
11:02 Hot Towels & Tray Tabels
11:13 Continental Breakfast Service
11:43 Bathroom Amenities
12:05 Full Flat Mode
12:21 Approaching Amsterdam
12:48 Final Approach & Landing
13:20 Taxiing to The Gate
13:35 HEL
13:43 Arrival & Baggage
14:00 The Flip Flop Score
Music featured in this video is licensed under an Artlist Unlimited License.
This is NOT a promotional video. I pay for all of my flights and hotels (and I always tell you how much!) so I can be as honest and impartial as possible. I do not receive any special treatment that wouldn’t otherwise be publicly accessible, in fact, the hotels and airlines have no idea about my visit and that's the way I like it!
#finnair #businessclass #a350

Опубликовано:

11 июл 2024

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Комментарии : 347

@SABAI15 Год назад

On my Finnair A350 business class flight from HEL-BKK I received absolutely wonderful service. I was very well looked after. Before pushback I was even given permission to go into the cockpit to take photos. It was one of my most enjoyable business class flights to date.

@tfft Год назад

Lucky you :) I'm sure that's how they are most of the time- as long as my purser isn't on board haha. Thanks for watching 🙏🏻

@frankiechong3819 Год назад

Clap. Clap. Here is a medal for you.

@SABAI15 Год назад

@@frankiechong3819 thank you🙂

@brilliantbutblue Год назад

I'm leaving a tip just for the pure entertainment of how you described your experience.

@tfft Год назад

You’re in for a doozy when I publish my first Gulf Air video then 😂 (23/12 i think…) Thank you as always for your support 🙏🏻🙏🏻🙏🏻

@Traveltheme706 Год назад

I did Finnair in early 2016 on one of their brand new A350s, amazing experience the crew were great and very proud of their new plane

@tfft Год назад

Thanks for watching 🙏🏻

@scraptingsmester Год назад

Hey, as a frequent flier with Finnair, this is something that I have never heard of before, well maybe once or twice. Finnair usually operates the perfect flights, with the most nicest crew from any airline from my experience. I've taken around 20-30 flights with Finnair, around 8 in Business Class and 2 in Premium Economy, all have been exceptionally good especially in the long haul economy. Been flying all around to Phuket Thailand, JFK USA, etc. Most likely an exhausted crew member, who should not have performed actions like this. Quite surely you have been unlucky in terms of the crew & experience, but the plane is your luck.

@tfft Год назад

Sure. I doubt that this is the typical experience- but I can only comment on what happened to me ☺️ As for the plane, the A350 flies this route daily during the summer and fall… and was the only reason I was in Helsinki to begin with haha. Thanks for watching 🙏🏻

@scraptingsmester Год назад

@@tfft Usually it is the A330 in my time with the Marimekko-livery. I'd recommend for you to take a brand new review, as well as Finnair's European Business Class is not worth it in my opinion due to the meals, and full options & flights

@62smarty Год назад

Absolute thrue! Thank you!

@shaunpierce4174 Год назад

It's very unusual for anyone to have a bad encounter with Finnair. I've used them twice for business class flights to Bangkok and they've been exceptional both times.

@tfft Год назад

I can only comment on my own experience, but it seems quite a few of the others who have commented on this video disagree with you 😂 Thanks for watching 🙏🏻

@markwen7249 Год назад

I also had mixed experiences with Finnair flight attendants. Without filming.

@GeneralOffice-vt3uy 11 месяцев назад

Flew bkk -lhr return. No issues at all with crew. They were excellent

@David_D.15 10 месяцев назад

Everything stay’s and falls with the Crew 😉 And this cabin “manager” had his last day in charge with me 🤣

@lordbaron104 Год назад

Hey Kevin! Love your videos and I am sure you are well on your way to becoming one of the Aviation stars of RU-vid 👍🤩 Keep up the great reviews, they are a pleasure to watch 😊

@tfft Год назад

Thanks very much for the kind words and for watching 🙏🏻

@PieterCusters1983 Год назад

These trip reports are very well detailed. I love it! I love the design of the video and the information. Best video's on the moment.

@tfft Год назад

Thanks very much for watching & Happy New Year 🎉

@estebanmiranda3196 Год назад

Another great video Kevin!

@tfft Год назад

Thanks for watching 🙏🏻

@satya.brata1956 Год назад

I love the way you go into details ...it takes very little to keep things clean .

@tfft Год назад

Thanks for watching 🩴

@HaCkEr6662k7 Год назад

I have been on probably more than 20 long haul flights in bizz with finnair. I can say i have definitly had individuals/crews that were not particular great. But i will also say MOST of the time they are amazing! Even the local crews from SIN are truly great. Bad luck for you on this one. The review was great.

@tfft Год назад

Appreciate you taking this for what it is, a single flight review. Some loyal Finnair flyers are a wee bit defensive haha.

@HaCkEr6662k7 Год назад

@@tfft Oh yes, the love for Finnair is big in many, me included. But again, what you describe is absolutely in the cards with some individuals at Finnair.

@sngs9565 Год назад

Good for you, Buddy! You are being real and honest with yourself. Often times, we can be driven by emotion, nevertheless, the best way is to stay objective and logic. Thank you, Kevin.

@tfft Год назад

Thanks for watching 🙏🏻

@terminatorfluffywooo Год назад

You're honestly my favorite travel reviewer out there - love the honesty devoid of any BS.

@gunvaldsandhaland7757 Год назад

I Love the A350.Great work

@tfft Год назад

Thanks for watching 🙏🏻

@new2melbtango Год назад

Cool how you can see the air being drawn into the engine during spool-up. Thanks for sharing.

@tfft Год назад

If you think that's cool, check out my Japan Airlines 777 Flight from Tokyo to JFK on the channel. A full on mini tornado was created! Thanks for watching & Happy New Year 🎉

@new2melbtango Год назад

@@tfft Thanks mate. Hope 2023 is full of travel, fun and success for you and your family.

@new2melbtango Год назад

@@tfft Hope you had a good NYE. If you're ever flying into Melbourne, Australia, please reach out.

@sean_king 4 месяца назад

The "i wasn't slapped" thing is quite a standard... i wonder if you've had a 0/10 service where you'd in fact been slapped hahahaha

@tfft 4 месяца назад

Being slapped would invoke my penalty scoring system :)

@undisgraziato Год назад

Sucked is my new favorite word! It seems to come up more and more with the type of service I’m receiving.

@tfft Год назад

Welcome to post-COVID travel 😂

@gunnydafoxx 4 месяца назад

I love the "flight from Hel" pun. I once flew from Mumbai to Dehradun and that ticket read Bom - Ded. Not something you want to read, when you're boarding a plane! lol.

@tfft 4 месяца назад

I was very happy to get my FUK baggage tag recently haha.

@gunnydafoxx 4 месяца назад

@@tfft 🤣🤣🤣

@psd5967 Год назад

Best Flight reviewer on RU-vid!!

@tfft Год назад

Appreciate that. Thanks for watching 🙏🏻

@jasminderpinder Год назад

I love your reviews and especially this one. You report facts as you experienced them, devoid of whining, whinging or bias. This is good, mature reporting which leaves us to consider the facts and make up our own minds. You are a rarity among trip reporters. Keep up the excellent work!

@tfft Год назад

Thanks for watching 🙏🏻

@myhotelreviews3215 Год назад

I love your videos, especially your hotel reviews! Sorry to hear about bad Finnair experience, their crew is usually very friendly and professional... Flying to Bangkok with Finnair early next year to experience their new business class.

@tfft Год назад

I’m sure 99% of their crew is great. One bad apple doesn’t spoil the whole bunch, but I can only report on what happened on my trip. Thanks for watching 🙏🏻

@AviationFin Год назад

Good job 👍 Greetings from ❄️ Helsinki

@tfft Год назад

Kiitos katsomisesta 🙏

@zakelwe 2 месяца назад

Glad you stuck to your scores with this experience. Just watched Rory Ding's trip to Egypt and he had an interesting time with the local police liberating excess paper from his wallet before boarding. He is too nice, I can imagine your response Keep up the good work. I'll be in 2024 soon with your flights !

@tfft 2 месяца назад

My response would be very nice, but my money would stay in my pocket, that I can assure you lol

@derisleybrittain Год назад

Excellent ❤

@tfft Год назад

Thanks for watching 🙏🏻.

@semsemeini7905 Год назад

Flew Finnair DC-8 in 1972 to New York from Amsterdam and DC-10. Was OK. My mother in the 60s flew their Caravelle from Paris to Amsterdam. Raved about them and always chose them over KLM or Air France. I flew last summer on their A330 from New York to Stockholm in Business and liked it. However their seats are not automatic lie flat beds so you need to do some gymnastics to get down and up. Harder for old folks but perfectly fine. Food was good. Crew were nice but reserved.

@tfft Год назад

Thanks for watching 🙏🏻

@williampartogi558 Год назад

Ya ini ulasan yang sangat jujur dan menarik ditonton hingga akhir

@tfft Год назад

Thanks for watching 🙏🏻

@buthoeden7298 Год назад

THANK YOU FOR YOUR AUNTHENTICITY

@tfft Год назад

Thanks for watching 🙏🏻

@Tuukkohakee Год назад

It seems like you were unlucky, on all my Finnair flights the crew have been very friendly and great in every way. Yeah, the Schengen HEL lounge is out of date, the Non-Schengen one is very pleasent tho. I hope it get's upgraded along with the renovation taking place right after security, or at least soon after.

@tfft Год назад

Sure, I’m sure I was unlucky- I doubt this is the “normal” FINNAIR experience, but all I can write about is my own little experience. Thanks for watching 🙏🏻

@Tuukkohakee Год назад

@@tfft Indeed, and it’s always good to bring out the low points of an airline even if it isn’t the norm.

@nshon7 Год назад

Flew LHR-HEL-SIN some time back. HEL-SIN leg was delayed from the original 0100hrs to 0530. They closed the lounge at 00:00 and kicked everyone out. That was fun. Flight and crew was otherwise excellent.

@tfft Год назад

Thanks for watching 🙏🏻

@woutergijs5246 Год назад

What happens if you sip slowly your beer? Will they call security? Will security drag you out of the lounge?

@pikkuporsas Год назад

@@woutergijs5246 of course you have to leave when the lounge closes

@zed9zed Год назад

I don't want people f-king with the windows either. Maybe you can attach and remove a suction cup carefully, but a lot of people are just clumsy and have no concept for where delicacy matters. Also, your suction cup will leave a ring on the plexiglass. Someone has to clean that, and it won't wipe off as easily as a regular smudge will.

@tfft Год назад

This I completely understand. I know how careful I am, but I cannot expect everyone else to know as well. That said, I do always carry around a microfiber cloth to clean the window before and after mounting/shooting 🙃 But that’s just me haha. Thanks for watching 🙏🏻

@rayfalcone7163 Год назад

Honestly, very unusual individual on Finnair. I travel quite often with them and consider the trip quite comforting. To me, Finnair doesnt have that over the top service, nor the stiff professionalism of a crew that wants to win something. They keep it simple and casual and I appreciate that a lot as it makes me feel relaxed. Hope you have a much better experience with Finnair if you ever travel with them again

@tfft Год назад

Thanks for watching 🩴

@tissot233 Год назад

That's too bad. I usually prefer Finnair always over SAS when flying out of Stockholm. Flown +50 times with them and outside of couple of times always had good to great service. Their A350 are not anymore the shiniest planes just due time, but they are just upgrading all of their business seats at the moment. Haven't yet managed to test them myself.

@tfft Год назад

Thanks for watching 🙏🏻

@peterfinn6098 Год назад

It only takes one person to spoil everything. They could have been on a power trip. Best way is to write a letter to Finnair with details of the flight so official feedback can be provided to that individual. They might have then had a counselling or official warning to be polite and they represent the business of Finnair

@tfft Год назад

This video is my “letter” 😂. Thanks for watching 🙏🏻

@peterfinn6098 Год назад

@@tfft something more formal I was suggesting in writing with a letter is more weight i would say because you can address direct to a company and you may get some points or the likes. I did that once with a certain airline experience and they offered me lots of air miles, plus a written letter of apology and wished for me to fly them for years to come. Hope you receive some good feedback with regards to the staff in question.

@Shreyas2415 Год назад

I like your episodes very much! Followed / Subscribed to you after seeing the reports in India! :) I always thought to do this on Finnair! But looks like it is not worth it ;)

@tfft Год назад

Thanks for subscribing 🙏🏻

@denisesommer-roque3169 Год назад

Thanks

@tfft Год назад

Thanks as always for your support 🙏🏻🙏🏻

@garrusvakarian3473 11 месяцев назад

2:51 I grew up eating that for breakfast lol basic b’s gotta eat too Kevin

@tfft 11 месяцев назад

I mean... it's good... but doesn't exactly make for exciting content lol. Thanks for watching 🩴

@henrysteppel2031 11 месяцев назад

Oh,your experience reminds me of my United Airlines "friendly" FA,all of which were older than my grandmother! Good luck next time!

@tfft 11 месяцев назад

Thanks for watching 🩴

@wingviewandmore Год назад

Hey... That's exactly like my experience on AY. one year ago in November 2021 I was flown HEL BKK and the cabin crew went to me shortly before holding point of the rwy.i switched the camera out from the window and filmed by my hands. Crazy

@tfft Год назад

Thanks for watching 🙏🏻

@denisesommer-roque3169 Год назад

Wow…..as an ex flight attendant, this was painful to watch…. Maybe cabin staff training (at any airline!) could use this video how to NOT treat passengers! She sounded more suitable as a bootcamp trainer than someone who should be in the hospitality business! Mostly it is the crew making up for sub standard hard product, but in this case, it seemed the other way around. I’m not sure whether I would be as fair as you, handing out this score, but this shows even more how unbiased and trustworthy your channel is. Thank you for all that you do 🙏🏼

@tfft Год назад

I need to keep the scoring balanced so that I have room to go lower… like on the Gulf Air flight I just finished editing which got the lowest score I’ve ever given 😂. Thanks for watching 🙏🏻

@abhijeetvasishtha4627 Год назад

🔥🔥🔥

@tfft Год назад

Thanks for watching 🙏🏻

@Capo51 Год назад

Dear Kevin, my apologies: that purser was not up to her job. At least servicewise. In Finland we tend to overemphasize the rules, including the safety rules. That built in to the Finnish culture. From era the country ws part of Russia. Bureaucrazy comes from there. I m not proud of that as Finn, but... Only time and future generations will change it. Slowly but surely. But in spite of that, securewise and in accuracy Finnair is among the best airlines. Or was. Haha.

@tfft Год назад

I get that (and certainly no need for you to apologize 😉). For such a strict airline, I just can’t understand why the first Flight Attendant (who I’d guess had been on the job for 30+ years) was so nice and encouraging for what I was doing, only to be followed up by the by the book purser. Oh well, things happen. Thanks for watching 🙏🏻

@1bluensx Год назад

“Because saving $20 at a nearby hotel that would have cost me an hour of sleep” SO TRUE. I don’t understand people who do this. I was flying United in January, our flight got cancelled after being delayed for 7 hours (it was now midnight) and flight wasn’t gonna leave until 0600 now. United put us in a hotel for free- it was a shuttle ride away 1/2 hour) we went downstairs though the homeless encampment in the terminal to try to find the shuttle (which low and behold stopped running at 1200 midnight) and poof! There was a Hilton there across the street. Yea, I got raped on the rate,…..but whatever. Got there in 90 seconds, and was in my room in 3 minutes. Sometimes you gotta just choose your sanity vs saving a buck in an unfortunate event.

@Bobrogers99 Год назад

I've never flown Finnair but I've seen other videos and I've been to Finland. I'n not surprised that, except for the purser, everything went predictably well. Finns are friendly but not excitable people - they follow the rules, but it seems that the purser had some of her own. Finland is not an exciting country, but it has a quiet beauty and everything is clean - except for your plane.

@tfft Год назад

Thanks for watching & Happy New Year 🎉

@kevinzee9704 Год назад

Thanks for your review! What about Japan, Korea and Taiwan?

@tfft Год назад

All three booked for the first half of the year. Thanks for watching 🙏🏻

@junc2191 Год назад

Can I check what camera do you use to do the video? It is very clear

@tfft Год назад

I use a combo of IPhone 13PM and 14PM. Thanks for watching 🙏🏻

@newphongsatorn6094 Год назад

ฉันชอบการรีวิวของคุณมาก

@tfft Год назад

ขอบคุณมากสำหรับการรับชม ดีใจที่มีผู้ชมชาวไทยเพิ่มขึ้น 🙏🏻

@benjambreeg Год назад

Ouch. I’ve had ok experiences with fin air . Maybe you can give them another go in a few months and hope you get a friendlier staff

@tfft Год назад

Sure, still want to try out their new seat! Thanks for watching 🙏🏻

@affeaff Год назад

Finnair is the best Airline I have flight with

@tfft Год назад

Thanks for watching 🙏🏻

@voilatc1619 Год назад

I can say nothing but great things about Finnair Business Class. HEL-BKK absolutely brilliant service every time.

@tfft Год назад

All it takes is one bad apple! I'm sure they're usually great. I can only comment on what I experienced myself. Thanks for watching 🙏🏻

@mickmouse5715 Год назад

I flew biz class Hel-BKK .The crew were ok but with a distinct cool distant attitude.

@tfft Год назад

Thanks for watching 🙏🏻 p

@markfellows74 Год назад

Wow. Clearly communication skills are not required to become a purser for Finnair! Glad you out her in her place haha. At least the hard product looks great though!

@tfft Год назад

Yah it was still a great little flight and a good Avios redemption. I’m almost glad I didn’t get the new seat so she didn’t ruin that experience for me haha. Still very much looking forward to trying it out someday. Thanks for watching 🙏🏻

@germanyrocks23 Год назад

Bad service is very unusual for Finnair. Al flights I took with them were wonderful.

@tfft Год назад

Thanks for watching 🙏🏻

@creativebubble.7836 Год назад

Gee it is ashame that so far you have over 43 K viewers BUT ONLY 27.3 K SUBBYS C'mon Guys,,,,,this channel deserves soooooooo many more Subbies considering all the work and behind the scenes that is carried out.....Please help this channel ...... F. Y. I. I am not a friend or family member.....THANK YOU KEVIN For your channel

@tfft Год назад

Thanks for watching 🙏🏻

@carolinelane9599 Год назад

Sometimes you just get unlucky with a cranky crew member. I try to not let it bother me as it doesnt happen that often. Had one on Qantas. She obviously wanted to be anywhere else. Yet I've had some awesome ones on there too. Had one awesome male cabin crew guy, who was having the day from hell. Yet he still smiled as was gorgeous. Crankiest one I have had was an old girl, and yes I'm old, on AA on a flight to Vegas. Snarling at passengers. Telling passengers to shut up. I just looked on in disbelief. But hey, I have days at work I would love to tell my work colleagues to shut up lol

@tfft Год назад

Thanks for watching 🙏🏻

@peterhastings703 Год назад

Maybe I was lucky, but I was allowed to record with my window mounted GoPro on a couple of AY flights - albeit back in 2019. My worst experience was on AA from PHX to PHL earlier that year. I was getting ready to get suction mount my GoPro to the window when I saw the cabin manager watching me (was in row 1, so in plain view). I foolishly asked him if it was okay, and he said that he'd check with the captain. He came back and said that it was against TSA rules. I told him that I'd never been challenged on AA or on any other US carrier, but he persisted and said that the rules had been changed in the last day or so. I doubted this, as it was Easter Sunday, but didn't use the suction mount - I did, however, record the take off and landing handheld. I checked the TSA website when we got to PHL and there was nothing about it it - confirming that he'd simply lied to me, but it was done in a good mannered way, I suppose, unlike your experience!

@tfft Год назад

Yes, had a very similar experience on Gulf Air last month when the purser told me to take it down and that it was illegal to film- as regulated by the local airport authority (Bangkok). Obviously he was full of it, but I generally prefer not to get arrested when flying and this was already my third problem with this purser within 30 mins, so I went handheld as well haha. Thanks for watching 🙏🏻

@xnyrage Год назад

You did exclude a few facts. We’ll simply mention your lounge experience was the single lounge for Finnair in the Schengen Area of the departure gates serving Europe. It was not “The Finnair Lounge” but rather one of three. Their Non-Schengen Area Lounge is very large, has much better offerings, and is a pleasure to experience. Their Platinum Wing Lounge next door is even nicer with table service, a menu, a lovely bar, and yes… a sauna.

@tfft Год назад

Of course, I never said this was the only lounge in the airport, but the lounge you speak of was not available for me, so why would I include it? Thanks for watching 🙏🏻

@xnyrage Год назад

@@tfft Love your product. This is not really a criticism of what you said but rather a comment regarding what you did not say. As a world traveler myself, I find it both important and helpful to understand certain nuances. Yes, HEL is a really nice airport. There is no doubt about that. And the style, design, and Nordic flavor is very evident. But, adding the information that “I am flying to Amsterdam and I am restricted to the Schengen terminal area. The lounge serving this area is….XYZ… The Non-Schengen Terminal area has additional Finnair lounges that are .” To me, this gives the viewer a more complete view of what their experience could be at HEL. Your video is what your experience could be… if you are traveling in the Schengen region of Europe. Meanwhile, others are saying their experience is quite different - and some of them were not flying from the Schengen restricted area. And I can attest to my version - I find the Long Haul Finnair experience to be “efficient.” Not particularly “warm.” Friendly enough (and these are flights in/out of the US and Helsinki in/out of Asia). Their airport experience is much better than average to exceptional. In the Non-Schengen lounges, the food offering on the Business Lounge side is a bit lacking but plentiful, the Platinum Wing (if you have access) is quite lovely, has a much more diverse food offering, and… because, you know… there’s a freaking sauna!!! Please travel safely and keep up the high quality content. Peace.

@flyingbarbarian1 Год назад

Most of the time however Finnair‘s FA‘s are really nice.

@tfft Год назад

I'm sure they are! An airline wouldn't survive if all their pursers were like this lol. Thanks for watching 🙏🏻

@akshanshsingh3580 Год назад

She sounds marvelous. :/

@tfft Год назад

A true peach! ☺️ Thanks for watching 🙏🏻

@Anyone553 Год назад

There’s always that one flight attendant that snaps and everybody else is nice!!! But that attitude of hers spoils a bunch of apples!!!

@tfft Год назад

Thanks for watching & Happy New Year 🎉

@davidbalcon8726 Год назад

There is a Hilton right next to the terminal. Even got a room with a sauna!

@tfft Год назад

Was more than double the price… for a six hour stay lol.

@davidbalcon8726 Год назад

@@tfft Wasn’t clear how long your stay was so understand. Also nice thing about HEL is the rail link getting you into the city in about a half hour. And a Holiday Inn or Radisson Blu (or is it Red?) adjacent to the station. Also, agree the European lounge is disappointing but the international is one of the best. The other attraction of flying Finnair is the blueberry juice!

@patriciafuchs5970 Год назад

Nice glass

@tfft Год назад

Yes! I bought a pair! Haha

@ManualFlying Год назад

Seems like you are with me, and continue filming regardless. I have been told by random crews that video recording and even pictures are not allowed... never quite understood why if my connecting flight an hour ago could. But I never argue as I don't want to be thrown out of the plane for arguing with a crew member.

@tfft Год назад

I research (as best I can, it's not always clear) whether an airline or a country I'm in has regulations concerning filming in anyway that could effect my production and at the end of the day, those are the rules I follow. The purser on this flight lost me when she told me I was not even allowed to film the take off while holding my phone by hand, their IFE has a slide that cycles through specifically stating you're allowed to use non-transmitting phones at all times during the flight. I make reasonable accommodations for reasonable requests. But, if they're on a power trip that is above and beyond their company's policy, then I'm going to go on my merry way (discreetly). Thanks for watching 🙏🏻

@StarCruiterNordics Год назад

Personally, I would have asked if it was ok to film and use your window attachment beforehand - you ASSUMED it was okey as that is never a good approach.

@tfft Год назад

I’ve had 70+ flights this year. It’s a reasonable assumption that any western carrier would allow it- and in absolutely every case except Finnair, it was. Among content creators they are also known to be a filming friendly airline especially since they introduced their new hard products. Not to mention the first FA fully supported it. Thanks for watching 🙏🏻

@Danny_Walk_Stay Год назад

Perhaps you only take out the phone and start shooting when all the crews are prepared for take off or landing. Then no one will bother you filming. Btw, do they not allow you to film when the flight is stable after take off?

@tfft Год назад

Their inflight entertainment system literally has a slide that says you can use your devices at all times. So... 🤷🏼‍♂️

@dougwint Год назад

Flew Finnair Business class A350 to Singapore last year and I’ll never fly with them again. Cold service and on the return leg bumped me down to premium economy at the check in desk with no explanation. They then took almost 5 months to refund the seat price difference. Never again.

@tfft Год назад

Thanks for watching 🙏🏻

@brilliantbutblue Год назад

Oh how l needed a good laugh today and Kevin you never disappoint!! How some Airline reviewers manage to "polish a turd" is beyond me, sometimes you just get bad service or have a bad experience and Airlines SHOULD be called out on this simply because there is ALWAYS room for improvement 👍

@tfft Год назад

Yeah you know it’s funny… the more I lean into the “honesty” narrative (just talking about it more… I was always honest lol) the more I realize how few people really do it. There are some of course- Nonstop Dan & Wingin It Paul Lucas I think are two good examples… but the majority of channels nicely fit into one of three categories: 1. “I flew Emirates and it changed my life…” 2. “Why does every airline suck?” 3. “I FLEW A CRAPPY LITTLE AIRLINE THAT YOUVE NEVER HEARD OF AND I DIDN’T DIE!!!” Sorry, idk where this reply is going 😂. But I know you know what I mean and I’m thankful for viewers like you who appreciate straight to the point honesty.

@creativebubble.7836 Год назад

Oooooh!,,,,,,,,,AaaaaaH!......Oh!. Man.O.Man. YOU CRACKED ME UP ''''' BIG ''''' TIME L.M.F.A.O ===== '''''' POLISH A TURD ''''' WHAT A CLASSIC SAYING.....TY,,,,,

@clausbrenk4684 Год назад

I used them buisness coupe times I find them very good

@tfft Год назад

Thanks for watching 🙏🏻

@HoneyBumblebee300 Год назад

I have just flown Finnair - return trips from London Heathrow to Ivalo via Helsinki and have nothing but admiration for the Airline and its crew. Perhaps you are one person who always invite problems!

@tfft Год назад

Feel better now?

@jamiecloud1897 Год назад

Jaya, that's rather presumptuous. The reviewer clearly doesn't invite trouble because if he did, the other seasoned FA who made the "cool" comment to him would not have been so sweet and friendly. Unfortunately, I think this gentleman got someone who was cranky and very aggressive, which is probably not reflective of what most people experience on this airline.

@HoneyBumblebee300 Год назад

@@tfft It was meant as a joke!

@mxyzptlyk 11 месяцев назад

A great report telling it like it is! I'd have had great time with that Purser. Finnair should be proud of her. Maybe she should take a minute to listen to the PA and pick up a few tips before attacking passengers. It's possible to show someone that you know that they're an a-hole without breaking any rules that may attract official attention after landing. Speak in a normal voice, don't raise your voice, just talk. It has worked for me on many a flight with a jobsworth- KLM and American Airlines were favourites. A strategically placed recording device helps - in case off crew selective memory. But, sadly, I won't meet this shining light of a purser as Finnair has joined the rising number of airlines that don't have window seats in Business Class.

@tfft 11 месяцев назад

Thanks very much 🙏🏻

@oilverdowler2093 Год назад

I would like to hear from you if you travel to the Phillippins, London to Manila, please let us know. What you think?

@tfft Год назад

Not LHR-MNL, but I do have a few PR flights booked for this year. Thanks for watching 🙏🏻

@stuartf2946 Год назад

It's not really about others having a great experience with Finnair, it's about the one time, one individual is set on being over authoritarian. In customer service, it's not so much what you say, it's how you say it. She was clearly on a power trip and needs to be removed or retrained. No excuse for rudeness or disrespect.

@tfft Год назад

I totally agree. As I've said many times, a trip report is a report of a trip, nothing more- it's not an Airline Review- it's a moment in time and usually those moments are great, but sometimes they suck lol. I've been on plenty of airlines that don't allow filming/don't allow mounting camera/etc. I research their policies prior to flying and abide by them when they are the official policy. But when literally one flight attendant says one thing and the other, the opposite- it just becomes a joke! Thanks for watching 🙏🏻

@aeroAdvocate Год назад

I’ve had it with European Airlines. Done with them for good. If I absolutely have to I’d probably choose SWISS.

@tfft Год назад

Thanks for watching 🙏🏻

@xkr510 Год назад

Thank you for the review. Not an airline I would use unless I had no other choice.

@tfft Год назад

Thanks for watching 🙏🏻

@ilariheikkila1474 Год назад

I have been told only once on AY not to take photos, and that was actually only not taking photos of other passengers. I asked why, it was for "privacy". Agreed to delete a photo of a friend.

@tfft Год назад

I can understand (don’t agree, just understand) airline staff not liking a content creator filming extensively… but asking a regular passenger to to delete a photo of their friend should be a fireable offense.

@autisticbirsen Год назад

what is your profession?

@tfft Год назад

This 😉

@Mothershaboboo Год назад

I have flown Finnair about 50 times, short haul and long haul, in economy and business, with status and without. Customer service has been amazing on all levels. I share Nonstop Dans views of Finnair from his youtube video, The Truth About Europe's BEST Business Class. Quote: Not only my favourite airline in Europe, but one of my favorite airlines in the world! Sums up Finnair perfectly! As Dan, I higly recommend Finnair! 😊

@tfft Год назад

Nonstop Dan may very well be correct, but that doesn’t make my experience any less valid. I’m sure Finnair is a wonderful airline, but they weren’t on this particular day on my particular flight. Thanks for watching 🙏🏻

@Mothershaboboo Год назад

@@tfft I am not denying you had a bad experience on your flight, just saying, like many in the comments here, it's an highly unusual experience to have with Finnair. Like I said, my opinion is based on about 50 flights with Finnair,, that has to count for something as far as what kind of service they deliver, right?

@blotski Год назад

I'm slightly offended that you think older people might not use the word 'cool'. As she's still working I'm guessing she would be early to mid sixties at the very oldest. She was probably in her fifties. I'm 65. That means I was a teenager and a university student in the mid to late 70s. Not the second world war. Do you think the word 'cool' wasn't common in those days? My younger teachers (who must now all be in their seventies) all went to college in the sixties and were in the hippy generation. I think they were the ones who invented 'cool'. Why do you think we might not use the word 'cool'?

@tfft Год назад

This is what I would call, thinking way too far into this 😂 Was just a simple observation that was specifically related to a non-native English speaker using the word in a way I am pretty sure even she would agree was awkward. I can also assure you she wasn’t in her fifties, but that is besides the point. Thanks for watching 🙏🏻

@livinginhell100 4 месяца назад

I have been frequently flying Finnair from different parts of the globe for almost 30 years. Can't say I ever experienced any crankiness, not on board and not in Finland herself. Quite the opposite. You must have caught them on their "national bad day" perhaps,,,

@tfft 4 месяца назад

Lol is there such a thing?

@livinginhell100 4 месяца назад

😂@@tfft

@trevorsmith7753 Год назад

The personality-changing effects of the aircrew's major health mandates are kicking in now. Plus, Finns are low on vitamin D from the sun by November. Everyone north or south of 40º latitude should be taking supplemental D through the winter.

@tfft Год назад

I live in the tropics and I take Vitamin D as well 😂- a good dose of sunshine never hurt! Thanks for watching 🙏🏻

@tyttivirtanen2538 Год назад

Don't film in security control area. There are signs saying it's against the aviation law.

@tfft Год назад

Which is precisely why I didn’t film a single security detail or procedure.

@video3ish Год назад

Wow !! Just wow. I’m in the middle of a big booking & couldn’t decide on a minor stop which would decide fin or change my route slightly to fly elsewhere- this straightforward review just helped me decide. I don’t take that when you were being polite. Poor form Finnair

@tfft Год назад

Hope you find a good itinerary!

@MrAmontay Год назад

When I flew this sector, it was operated by an A320 where the business class seats were basically economy seats, so you can count yourself lucky (or more likely well-planned) to have gotten a proper business class seat on a short-haul European flight. I actually think you are completely out of line with your reaction to being told to put your equipment away. If it's an airline policy to not have potential projectiles suction-cupped to the windows during take-off, you must comply with a lawful direction given by the crew. Having disregarded the crews' instructions and having your phone out to film the takeoff and now posting that on RU-vid, Finnair would be perfectly entitled to put you on their non-fly list.

@tfft Год назад

Well planned, yes. One crew member supported my mounted phone. Another made me take it down. She also refused me to film by hand because the phone must be “put away”… then their own IFE system clearly shows phones can be used from gate to gate. They need to get their act together and figure out what their policy actually is and then train their crew to enforce it accordingly and respectfully. My reaction had nothing to do with being told to put it away. As I clearly stated in the review, I’ve been told to do this many times before and it’s never been an issue. If you cannot see a problem with how the Purser handled this, then that’s on you Mr. Amontay, not me.

@UAHFAN Год назад

I'll say what everyone is thinking, Dave: You're an idiot.

@wiltzu81 Год назад

Finnair has three different lounges at Helsinki. I see you were in the modest one.

@tfft Год назад

Tbh i don’t understand why so many comments point this out. Regardless of how many lounges there are in the entirety of the airport, there is only one lounge available for Schengen flights- and that’s where I went.

@geography__jackson6139 9 месяцев назад

Bad encounter with Finnair? Man, I’m sorry dude. I love that airline. Give them another try.

@tfft 9 месяцев назад

Will do!

@stevene465 Год назад

I’m not sure If The Purser in question was in the “experienced” category but speaking to you in that manner is inexcusable, perhaps she needs to be made aware of it in a letter to the company - having flown the carrier multiple times long haul I have generally found crew amenable - nice review

@tfft Год назад

Thanks for watching & Happy New Year 🎉

@aardvark8127 Год назад

I find Business lounges to be underwhelming with most airlines and if the prices are too high there is no point even travelling Business class.

@tfft Год назад

"If the prices are too high" then sure, it's not worth it- but in this case, the redemption rate was very good. Thanks for watching 🙏🏻

@tigranabramiants8080 Год назад

Did you take her in-charge name? I would.

@tfft Год назад

Not worth the air in one of my lungs lol. Thanks for watching 🙏🏻

@Apollostowel 3 месяца назад

I encountered one of those but it was on the ground at JFK. The flight had been cancelled and they were just trying to process everyone. Tried to ask what happened and got snapped at. And they were Finnish, she said something about fucking Americans under her breath, not considering I speak Finnish, and she had my husband’s passport in her hand, clearly a Finnish name. He clapped right on back and that was the extent of it, but still really shocking for Finnair. That was the only time, every other time they’ve been above and beyond. I’ve even gotten sympathy and help in stressful situations. I hope you named and shamed her to corporate.

@tfft 3 месяца назад

Thanks for sharing ✈️

@asolas69 Год назад

As always thank you for sharing your voyages …maybe she was pissed coz she used the bathroom and forgot to lower the window blind whilst at the stand hahahaha. Sorry, terrible nurse humour 😅

@tfft Год назад

😂 Thanks for watching 🙏🏻

@carlerickson74 Год назад

Haha! I love that there’s a window with a view in the lav! Most boring labs no such amenity!it’s nice,especially flying over beautiful scenery or not missing a gorgeous sunsetM

@ylpea5170 Год назад

That's Finns for you, talking to strangers is a nightmare for them and by 'misbehaving' you made her talk to you.

@tfft Год назад

😂 God forbid a bit of chit chat! haha Thanks for watching & Happy New Year 🙏

@csunil9963 Год назад

That sure was a purser from HEL !!

@tfft Год назад

You should see my Gulf Air video hahaha. Makes this purser look like a true sweetheart.

@gosikh Год назад

Thanks for the honest review. I have no reason to fly Finnair because I always record my flight take offs.

@tfft Год назад

Thanks for watching 🙏🏻

@Travelfirstcom Год назад

The seat is comfy. I used it on many airlines already. The rest is so plain Jane... The earphones 😂😂👍 Economy class breakfast 👹😱😱Qatar and Emirates offer much better service and F&B in Y class.

@tfft Год назад

Thanks for watching 🙏🏻

@robertsoslow733 Год назад

Finnair sh**ted on us several years back. They were rigid and cold as ice. I never thought I'd say this, but I think some of the US carriers are better than most of the euro airlines. the only thing that distinguishes the non-US airlines is a feeling of calmness, less stressful.

@robertsoslow733 Год назад

Maybe I'm just more used to US unpleasantness rather than Nordic unpleasantness...

@tfft Год назад

Thanks for watching 🙏🏻

@62smarty Год назад

HEL - AMS BC??? 🙄 Anyway I use Finnair BC for Asia very, very often with connecting filghts from ZRH. Never had a problem with it. When I was ill from s flight from Viêt Nam, I had a superbe flight from HEL to ZRH with any help available. Where you playing with the crew? Any loose thing has to be stored while take off and landing. Sorry, but you know it. No excuse.

@tfft Год назад

Was I "playing" with the crew? I said very clearly in the video that the first flight attendant not only allowed me to have the camera out for filming, but she also thought it was a great idea.

@bar10ml44 Год назад

Very much appreciated your honesty. We have the same character in that I’m super polite but push me with ridiculous rules enforcement and I will bite back hard. Something I find amusing is I was brought up from age 9 in Australia. My trips were Australia Glasgow or to Hawaii. 22 hours or more and 9 to Hawaii. European flights are a doddle. One last thing. Your brief mention of the wash room was appreciated. I get real mad when reviewers take you into the toilet. An aircraft toilet is a toilet. Don’t need to see don’t need to know about it. Safe travels.

@tfft Год назад

As you’ll see in one of my upcoming Gulf Air reviews, I only bite back if I trust the legal systems of the countries I’m flying between 😂. And yes totally agree with the bathrooms. I appreciate to know if there are any amenities in there or maybe a bigger/tiny sink etc, but there’s rarely a case to be made for more than a 10-15 second clip. Thanks for watching 🙏🏻

@matttanner9745 Год назад

Unacceptable, regardless. You’re a Good man for seeing both sides after that disgraceful behaviour.

@tfft Год назад

Thanks for watching 🙏🏻

@iAxianguy Год назад

Please review the new Finnair business class seats A350-900. I am flying it on Finnair from SIN- HEL in Mar-2023🙂🙏I would not be so good nature as you if the crew speak to me so rudely 😠

@tfft Год назад

Not this year, but it is on my list! Thanks for watching 🙏🏻

@leannedorr2600 Год назад

Sounds like my flight from Munich to Montreal a couple months ago. Booked Lufthansa business class then delayed 24 hrs in Munich to find out my flight was now Eurowings operated by Finnair 😮. Honestly the worst crew I’ve ever encountered - food was inedible - seat was filthy. Sad part is, I was looking forward to flying a new airline ( Finnair) & I would NEVER fly them again. I’d rather be stuck in Munich for a week before setting foot on one of their planes ever again.

@tfft Год назад

I’m still curious to try out their new business class though. Thanks for watching 🙏🏻