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Firmware 3.02 Broke My Sony A7S3 | Don't Update 

Tom Wade
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28 окт 2024

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Комментарии : 87   
@tomwadek
@tomwadek 2 месяца назад
Another issue to report, I now lost internal mic recording. The internal mic on the camera no longer works. I would use it for scratch audio and to sync with external microphones.
@Filmik_
@Filmik_ 2 месяца назад
Did you downloaded update from your region Sony website?
@JustinDoughtyphotoandvideo
@JustinDoughtyphotoandvideo 2 месяца назад
This is my number one reason for sticking with the original firmware. As the old adage goes, “If it ain’t broke, don’t fix it.”
@Samvisualarts
@Samvisualarts Месяц назад
Same here. Never updated. Still, it's ridiculous how sony is treating a7s3 users and on top of that, after the firmware breaks your camera they have the audacity to charge users between 700-1600 as a minimum repair fee if you send it in. Fucking retard greedy company. I'm never buying another sony camera ever again.
@CLIFFLIX
@CLIFFLIX 2 месяца назад
Upgraded my S-III from 3.01 to 3.02 about 2 hours ago. So far, I see nothing strange. AF seems to be fine and normal. Internal mic is fine. XLR adapter is fine. Bluetooth and Sony Monitor & Control app is working perfectly. For the past two years, my S-III has been my studio camera for all things, including all-day Zoom meetings. I turn it on at 8:30am and shut it off at 6:00pm. So, it always runs all day without stopping. I'm doing long-term 4k, 60p record testing now to see if I can get it to overheat but so far, she is acting perfectly normal.
@TomWadeCine
@TomWadeCine 2 месяца назад
I’m glad you are not having any issues
@CLIFFLIX
@CLIFFLIX 2 месяца назад
Update - I did several back to back 4k 60p long GOP tests recording to simultaneous 256gig cards at once. Filled up 5 sets of cards with no heat errors. (my heat settings have always been set to "high" for all the years I have owned this camera) I have been running blue tooth all day to an Android tablet running the Sony app. Video transmission seems to be smoother in 3.02? Anyway,..."my" S-III is working fine. My S-III is an early, first assembly line build. I pre-ordered it the day it was announced. Maybe later builds have an issue?
@TomWadeCine
@TomWadeCine 2 месяца назад
@@CLIFFLIX mine is also a first line. I preordered right when it was announced as well. Glad yours is ok.
@sidvicious3129
@sidvicious3129 2 месяца назад
I just updated mine 30 mins ago to 3.02, everything is fine, no problems with wifi, Bluetooth, auto focus anything.
@studyosphoto-video4903
@studyosphoto-video4903 5 дней назад
I’ve updated my A7S3 to version 3.02 and lost the use of the internal microphones. Even when using the jack input, it doesn’t work either… I had to buy a digital microphone that attaches to the camera’s hot shoe to make it usable, but it seems like I’m the only one experiencing this issue! And since I bought the camera from the grey market, there’s no warranty on it… I’m forced to wait and hope for a future update to fix this problem!
@AnishNapper
@AnishNapper 4 дня назад
I have had this problem as well, Which digital mic are you using maybe ill have to buy that too, sony center are charging roughly $900-$1200 to fix the issues
@xitrum168
@xitrum168 Месяц назад
Thanks for your sharing. I've upgraded my a7IV to firmware version 3.02, luckily mine has no issues that you mentioned, but I haven't found any improvements either. Next time I would rather keep the current version other than taking any potential risk of it
@TomWadeCine
@TomWadeCine 29 дней назад
Thanks for sharing
@lively-waves
@lively-waves Месяц назад
I stumbled into this video WHILE I was updating from 3:01 to 3:02 a few hours ago. I've tested the Bluetooth, Wi-Fi, internal mic, and filmed for over an hour non-stop in 4K 25fps 10bit. I haven't discovered any issues with my Sony A7s III so far.
@TomWadeCine
@TomWadeCine Месяц назад
Glad it hear it worked out ok for you
@samsmith4320
@samsmith4320 2 месяца назад
GAHHHH. thanks for this. i made a reminder to check back here a few weeks ago to see if people were reporting the new 3.02 being an actual fix for the other 3.0 versions
@TomWadeCine
@TomWadeCine 2 месяца назад
Thanks, it’s annoying and today I noticed I also lost the internal mic with this update.
@latefilms2
@latefilms2 2 месяца назад
I use the Sony a7iv and some of the same issue are happening to me, haven't checked any wifi or bluetooth stuff but the memory card, overheating and battery drain are something i have noticed on 3.02 was on support with Sony and here techs are adamant that the firmware is not the problem. Honestly Sony needs to allow for downgrading on there cameras and test out firmwares before release with better quality control.
@TomWadeCine
@TomWadeCine 2 месяца назад
I’m sorry to hear you are also experiencing issues
@latefilms2
@latefilms2 2 месяца назад
@@TomWadeCine Worst part is this is my first mirrorless camera so i have no backup
@Samvisualarts
@Samvisualarts Месяц назад
We should file a joint class action lawsuit
@matt_pang
@matt_pang 2 месяца назад
I know another person on RU-vid that has the same issues with Bluetooth and causing it to crash. Sony is notorious for bad firmware updates with their headphones and I had that problem. I won't update my fx3 ever due to that. I bought my camera for its original features. I heard people are experiencing issues with their atomos monitors, and 3rd party batteries.
@Obriezy
@Obriezy 2 месяца назад
Damn I nearly upgraded just haven’t had the chance coz I wanted to see first. But hearing all these problems I’ll stick to version 2.
@DD23-1
@DD23-1 2 месяца назад
I really HOPE this is not a universal issue and its just a one off but im afraid that it might be affecting quite a few cameras out there. Ive never had any issues and yes I updated to 3.02 and I dont see any issues yet. I hope it wont happen! Mine reads the V60 card without any issues and I dont seem to have any wifi or bluetooth issues. Another thing is I barely use this monster of a camera and never have. Im not a videographer so I mainly use my A7IV but keep the A7S3 pretty much brand new so I really hope their bs updates arent gonna ruin our extremely expensive cameras!
@powerflex500
@powerflex500 2 месяца назад
I updated my A7SIII to ver 3.02 on Aug 4th. It's working just fine with no issues. I didn't have issues with firmware ver. 3.01 either.
@TomWadeCine
@TomWadeCine 2 месяца назад
I’m glad it worked well for you.
@StarLightDotPhotos
@StarLightDotPhotos 2 месяца назад
Sorry that happened, sir. I hope you can somehow fix it.
@TomWadeCine
@TomWadeCine 2 месяца назад
Thank you. It is what it is. I wish I could go back to firmware 2 though 😂
@idogolan-mp2pd
@idogolan-mp2pd 11 дней назад
There is no coming back? I did it and got some of the problems. It Could be better with the next update? Any solution? I feel bad :/
@tekkythai
@tekkythai 2 месяца назад
I have an A7s3 that experienced the same problems. Luckily I have extended warranty. It took 2 months 3 weeks to get it fixed. They had to replace the mainboard. From all the problems I've read, I think that there are batches of a7s3 cameras that use a particular bluetooth/wifi module and it's this that isn't compatible with the new firmware. On sony's website they deem the bluetooth/wifi malfunction a hardware issue. Total BS!
@Fotografie85
@Fotografie85 2 месяца назад
Bei mir funktioniert Bluetooth bei der Sony A1, ab dem 13. August einfach nicht mehr, vorher hat Es funktioniert. Aber das WLAN funktioniert perfekt. Trotzdem kann ich nicht mehr Mit dem Creator App die Kamera verbinden!
@LearnSpanishWorld
@LearnSpanishWorld Месяц назад
I'm now too scared to update mine. I think I may wait a few weeks just to be safe. This is becoming a joke 😪
@TomWadeCine
@TomWadeCine Месяц назад
very frustrating indeed.
@cameragod1
@cameragod1 27 дней назад
The 5.0 update to my FX30 basically broke AF on all my lenses, adapted don't work at all, the Sony 18-105 sometimes works but defaults to MF at random times, the Viltrox 1.4 primes have been the best but still are on MF at camera start up. Also my playback is doing weird stuff... I don't know how to explain it but is seems to do something different every time I use it... and I need it to LiveU to one client so thats just annoying af.
@saracenrush2010
@saracenrush2010 2 месяца назад
Well I'm on 3.0 and my camera locked up completely 3 times tonight. Like the off button didn't work each time. Had to drop the battery out. So I've upgraded to 3.01 and actualyl want to upgrade to 3.02 but can't lol. The camera literally won't let me.
@jacksonlopesdesouza
@jacksonlopesdesouza 2 месяца назад
Aconteceu isso comigo em um casamento, Graças a DEUS eu esta com outras câmeras.
@saracenrush2010
@saracenrush2010 2 месяца назад
Update: I used my parters laptop to download and put the firmware on the SD card and it finally worked
Месяц назад
I guess you have some custom settings set the way that makes cpu spin indefinitely. Try resetting to factory defaults.
@TomWadeCine
@TomWadeCine Месяц назад
Thanks for the tip but I did and it doesn't fix anything.
@jnystrom1237
@jnystrom1237 Месяц назад
@@TomWadeCine Yeah...on my a7iv, I saved the presets and reset to factory ...did not fix the usb connection issue. Also, the Sony Pro service tech said that custom button settings would not cause this error mode... There are a couple of set up settings that could prevent the usb connection, but mine were configured correctly. I have the check list and will confirm when I get my camera back...About that🙄 after all of my foot stomping, Sony discounted the original $750 down to $525. Still a LOT to pay for a problem I did not cause on a 16 month old camera. I forgot that I bought the camera with a credit card that had a 2x the original (12 month) warranty benefit (up to 3 years of extended warranty). I never used an extended warranty before, and never actually had a problem with a Sony product before. The card honored the claim so I agreed to have the main pcb replaced. Precision Camera will return it to original specifications and update the firmware to 3.02 They also agreed to test the usb to camera drive connection after the update to 3.02. I am cautiously optimistic. Last, the 3.02 update was released on July 30 2024. I hardly ever use Creator's App and by bad luck, on August 10, 2024 I decided to review Creator's app to use it as a remote camera trigger for astrophotography. That is when I learned about the less than 2 week old update. (Creators App asked if I wanted to update the firmware) My takeaway is that unless an update actually fixes a problem I have experienced I will not install the update. Even if it does address an issue, I will not apply it until time has passed and I research the heck out of it.
@sherwinarae
@sherwinarae Месяц назад
This is so not ok. It really seems like this is deliberate to push you into the FX3 which oh would ya look at that has an internal fan…my my my…..
@TomWadeCine
@TomWadeCine Месяц назад
Sadly, a lot of fx3 users are also commenting that the firmware update broke their cameras too as well as a1 users.
@sherwinarae
@sherwinarae Месяц назад
@@TomWadeCine oh wowwwww So y really needs to get on this. This is not ok. They’re damaging people’s gear and should be held accountable.
@eightautovlog7540
@eightautovlog7540 29 дней назад
Man, that update was the worst! My A7siii totally fried after just three days with the new firmware. Had no clue how it happened. I had to take it to Sony for a main board replacement, and it set me back about 900 bucks. Just my luck, right? Super disappointing sony
@TomWadeCine
@TomWadeCine 29 дней назад
Mine will cost $1100
@StephMedia123
@StephMedia123 24 дня назад
I'll pass on this update. Plus I didn't even see any instructions about how to do this update anyhow. The previous updates were firmware that involved clicking and following steps, but this downloads as a .dat file that doesn't even open and it asks me if I want to look for a Microsoft app to open it, which I don't. It would be nice if Sony would explain how to do an update when it offers one.
@ClarkeLSmith
@ClarkeLSmith Месяц назад
not sure if it's because I went from 2.1 to 2.5 to 3.0 but I don't have the same issues that you had.
@TomWadeCine
@TomWadeCine Месяц назад
I’m glad to hear it went smooth for you.
@quantumuniverse4606
@quantumuniverse4606 2 месяца назад
Thank god, that I haven't updated mine yet.
@beingsahil6498
@beingsahil6498 2 месяца назад
Battery draining and overheated issue is in firmware 3.0 also.
@TomWadeCine
@TomWadeCine Месяц назад
ah that sucks! sorry to hear that!
@OlimpiuVuia
@OlimpiuVuia 2 месяца назад
Thank You!
@TomWadeCine
@TomWadeCine 2 месяца назад
You're welcome!
@private9402
@private9402 2 месяца назад
The update has completely broken my A7s3 and now I'm sat here at a paid gig losing money... kms
@TomWadeCine
@TomWadeCine 2 месяца назад
I’m sorry to hear you have the same issues. Same thing happened to me. Couldn’t finish my gig
@private9402
@private9402 2 месяца назад
@@TomWadeCine fortunately my ZV-1 came through with the clutch, but absolutely ridiculous that a software update has killed such a spenny camera. It can no longer be recognised via USB either, so can't troubleshoot. Damn it Sony, you massacred my boy!
@2handzup
@2handzup 2 месяца назад
My fx3 same issue no WiFi or Bluetooth connection. Camera restarts if I don’t put it in airplane mode. I have to remove battery to get it to turn on as well
@dapunkof1975
@dapunkof1975 2 месяца назад
I’m seriously considering selling my a7s3.
@AllCarsUnited
@AllCarsUnited Месяц назад
Sell it and get two Lumix s5ii
@videopromike
@videopromike 2 месяца назад
I upgraded mine to the newest firmware and I’m not seeing any of these problems. Seems to be working just fine.
@TomWadeCine
@TomWadeCine 2 месяца назад
I’m glad it worked well for you.
@alexisjordan57
@alexisjordan57 2 месяца назад
Hi, you cannot downgrade to old 3.01 version?
@TomWadeCine
@TomWadeCine 2 месяца назад
I don’t think so. I think we are stuck with the latest
@levisayev4398
@levisayev4398 2 месяца назад
​@@TomWadeCineduring may2020 I turned my a7ii in to brick by interrupting update .sending it back to Sony wasn't an option.i sold it to my friend (and upgraded myself to a7iii),he somehow reinstalled software (definitely lost legal support and warranty) he used it for another year until sensor stabilizer broke.not sure how but I know it was possible on a7ii models.
@Rejoice90
@Rejoice90 Месяц назад
Facing same issues with my a7iv new firmware update
@TomWadeCine
@TomWadeCine Месяц назад
Sorry to hear
@techr9186
@techr9186 2 месяца назад
do you still have warranty?
@TomWadeCine
@TomWadeCine 2 месяца назад
No unfortunately. Thanks for asking
@techr9186
@techr9186 2 месяца назад
@@TomWadeCine did you get estimate from Sony? Im in same boat with FX3, as many others
@Loveparaeveryone
@Loveparaeveryone 2 месяца назад
Send the video to Sony
@AnishNapper
@AnishNapper Месяц назад
any fixes anybody got just got mine a used one today and updated it -_-
@WarChortle
@WarChortle 10 дней назад
I updated my A7IV to v4, but haven't updated the A7SIII
@TomWadeCine
@TomWadeCine 9 дней назад
You’re better off in my opinion.
@Whaever_1981
@Whaever_1981 Месяц назад
3.02 update worked perfectly for me.
@TomWadeCine
@TomWadeCine Месяц назад
I’m happy for you. Cheers
@Fotografie85
@Fotografie85 2 месяца назад
Ich habe die A1 und bei mir ist plötzlich das Bluetooth diese Woche gebrochen!!! 2.01 hat noch funktioniert, mit 2.02 am Anfang auch aber plötzlich nicht mehr!!!!! Aber das WLAN funktioniert perfekt. Creator App findet meine A1 nicht mehr. Bluetooth vom iPhone findet die A1 auch nicht mehr! Seit dem 13. August ist das Bluetooth tot 💀. Was zur Hölle ist das??? Meine A1 ist immer noch im Neuzustand und das Bluetooth wurde durch die Firmware beschädigt!!! Da ich nur ein Smartphone habe und kein PC kann ich die Kamera nicht benutzen um Bilder zu übertragen!!! Was zur Hölle!!!!!!!😢
@Kframevideo
@Kframevideo Месяц назад
autofocus works like shit after update to over 2.1 firmware...
@TomWadeCine
@TomWadeCine Месяц назад
Sorry to hear
@Kayserjp
@Kayserjp Месяц назад
the errors accure only if you use 3rd party battery i guess.
@TomWadeCine
@TomWadeCine Месяц назад
@@Kayserjp I’m not using 3rd party batteries
@jnystrom1237
@jnystrom1237 Месяц назад
DO NOT INSTALL 3.02 ...IMMEDIATELY AFTER INSTALLING 3.02, THE A7IV COULD NO LONGER CONNECT TO MY MACBOOK. Sony said...we'll take care of it. Send it to Precision Camera. NOW, Precision Camera is trying to charge me over $600 ..."usb issue on main pcb...BULL-LONEY. The camera literally worked perfectly up until the day I installed 3.02. (Also: did it in camera with Creator's App. It was a mistake using Creator's App)...3.02 broke the camera's ability to access mass storage. BTW The camera is 16 months old. This "quality and customer service" I can do without.
@TomWadeCine
@TomWadeCine Месяц назад
They quoted me $1100
@ddy246
@ddy246 5 дней назад
DO NOT BUY ANOTHER SONY CAMERA, THEY ARE DOING THE SAME THING LIKE THE FAMOUS COMPUTER COMPANY. MESS UP YOUR GEAR WHEN YOU UPDATE SO THAT YOU CAN BUY A NEW ONE.
@kutkutt1
@kutkutt1 2 месяца назад
Sony A7iv daar is de firmware voor
@SuperFilmregisseur
@SuperFilmregisseur 2 месяца назад
Kutt idd
@ShinTenshi
@ShinTenshi 4 дня назад
Still on OF 😅
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