FIRST MONTH on Airbnb: What We Learned + $$$

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11 Things We Learned Hosting Our FIRST Month on Airbnb!
We take a break from our regularly scheduled DIY / fixer-upper content to compile a list of what we learned during our first month in the short-term rental business and the profit we've made.
From the septic tank to our welcome basket... we're covering it all.
Let us know in the comments if you have any suggestions or questions for us!
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Hi! We're Kristen and Michael, a couple DIY renovating their dream desert home into a short-term rental business. In December 2020, we decided to leave Los Angeles (our home of 7 years) to pursue our dream of owning land in California and creating a sanctuary to share with family, friends, and others around the world! We purchased our house in the high desert during the summer of 2021 and have since DIY-renovated the entire thing and created our business from the ground up.
Follow along as we continue vlogging our journey of hosting our short-term rental & upgrading our DIYs on the home little by little.
Follow us on TikTok & IG: @Kristen_and_Michael
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Опубликовано:

16 июн 2024

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Комментарии : 1,1 тыс.

@nabilah7353 10 месяцев назад

I am a owner for 4 AirBnB's My advise to get more customers and better ROI: (1) I am collecting and bring my guests from the Railway Station and Airport for free! (2) I think it's good of course to provide guest some free coffee, tea and snacks of course. They will love it and next time they are in your city they will come again!

@kristenandmichael 9 месяцев назад

These are all great amenities to offer guests!!

@Loveofdecorating Год назад

Just a suggestion from a former house cleaner… you can take it or leave it… we used to have a second and sometimes a third set of everything so it makes clean up time at the house WAY FASTER! So all you have to do is take sheets/comforters/towels off and take them home with you or to wherever you do your linens and just simply put the clean ones on 😅 cuts hours off of waiting on sheets/comforters/ and towels to dry!! Thanks for all your insider info! Great video 😊

@kristenandmichael Год назад

Hi! Yes, thank you for the suggestion. We have 3 sets of all sheets in the house + 18 of all towels. Prob too many but we want to be prepared!

@franksanchez9355 Год назад

That’s exactly what I do ! Lol I can finish my house in 1 and a half hours

@jackieffrench695 11 месяцев назад

@@kristenandmichael My husband and I are in the prep stages for our first Airbnb. Just a question about linen changes- do you also clean quilts, blankets and matress pads after each booking?

@codydroddy5173 5 месяцев назад

Do you change comforter each time or just sheets?

@jenaytucker8145 Месяц назад

That's a good idea.

@kara5958 2 года назад

I’m also new to hosting on airbnb. We built an ADU on our property (Southern California, popular beach town). We allow pets (so far only dogs) this has been the single best decision we made. We are booked solid through next spring. It’s a new build and we installed ceramic floors so cleaning would be simple. We are at least 30 days rental due to local laws. I can’t believe what a great investment this has been. Some things I’ve learned is all white sheets and towels so everything can be bleached super clean. I will simply buy affordable comforter so I can just replace between guests due to dog hair. I really think spotless matters. In between guest bookings, I try to schedule my handyman to go in and touch up paint, caulk bathroom shower anywhere needed…. I also give upscale amenities such has nespresso machine (including weeks worth of coffee pods). I always include welcome basket with bottle of wine (nice bottle), chips and chocolates. So far, we are crushing it! Best of luck to you

@kristenandmichael 2 года назад

Ohh interesting! So amazing that has worked for you. So you buy and replace the comforter after every guest? I guess that would make sense if you're renting it for 30 days or more. We are usually booked for 1-2 night stays so not sure that would make sense financially for us. Another reason we are trying to avoid pets is that coyotes run through our land, and one of our neighbors had their smaller dog eaten recently, like they stalked the house and waited for it to come out the door, then grabbed it. So we really want to avoid that happening to our guests. Thank you for the insight!

@kara5958 Год назад

@@kristenandmichael yes, coyotes are an issue where I live has well. The yard is fenced in but that won’t guarantee coyote won’t jump fence. We let all guests know risks of leaving pets alone in yard. None have. I will say that allowing pets has been the single most reason I believe we are so booked. We also cater to the high end guest with amenities (ie: spa, warm floors, upscale appliances and 3 separate outdoor areas…) and yes our guests are all 2 months and over so that’s why I just replace comforter. I buy reasonable priced at target or Walmart. Another thing we learned is guests want local cable TV. We installed all smart TV’s thinking this would be great but quickly learned that most our guests are the 60 and up crowd and they want local TV/sports… so I did install regular cable too.

@kara5958 Год назад

@@samanthahodson2274 Thank you Samantha!

@teebklyn1 Год назад

What’s ADU?

@avensnow Год назад

Min 30 day rentals?

@horror_headed 2 года назад

Cleaning. I clean for a living. So true. Cleaning is hard work exspecially deep cleaning.

@tonyashcraft88 Год назад

Upon their booking, ask them for a 4-digit number which you will use to program the front door as their entry code. This confirms their booking even more (fewer cancelations) and less thinking on your end to create a new 4-digit passcode.

@kristenandmichael Год назад

Luckily our Kwikset lock autogenerates a number for us every time but this is a good tip as well! Thank you :)

@curzonpeier6539 Год назад

@@kristenandmichael I use the last 4 digits of guest's mobile number, easy for them to remember.

@lanlan9767 9 месяцев назад

So you take home that but you claim that on taxes to so …..it’s less then that right

@emilypaterson4925 8 месяцев назад

@@kristenandmichael Which kwick lock are you using?

@leonhamlin9544 Год назад

Great video. So many people waste time just to tell you to buy a class at the end. I appreciate the information 😊

@kristenandmichael Год назад

So true! Here to give our experience & hope it helps!

@sharonbeatty8047 2 года назад

Nice to hear from "real" people and not these slick videos that are self promotion rather than educational

@kristenandmichael 2 года назад

Just being as transparent as possible! That’s the only way for us🙏🏼

@funyogi516 Год назад

We started off with Airbnb in 2019, converted a house to a duplex. It went so well, we converted the garage to a studio unit in 2020. Then in 2021 we build an ADU in the back yard.... I don't think we could squeeze any more value out of that property if we tried LOL. My only regret is not building the ADu in such a way where I could rent it out as either 1 larger unit or 2 small studio units

@tinydream Год назад

If you don’t mind me asking, about how much money do you make and how much is profit?

@am2probassfishingjourney635 3 месяца назад

Hi, I also have a duplex and am new to this. Is there a way we could connect and I could ask a few questions?

@anelemngini4668 3 дня назад

What is a studio if I may ask so as the ADU. I want to learn

@landeeld9596 2 года назад

I was a property manager for years and I observed lots of people who felt it was their right to bring their pets, claiming them as Emotional Support Animals. Total Bullshit!

@boozielynn4175 Год назад

9 times out of 10, their emotional support pet is a pit bull :(

@denisemarie6997 Год назад

I love dogs, cats, birds and have had all three over many decades. I didn't know before that Airbnb made participants accept Emotional Support Animals on the renters' say- so ("I'm a victim! I'm emotionally crippled! This is my ESA pig!"). Its like a fog has been lifted and I understand the Airbnb success now. Bring your 10 month old "pittie" and your 150 pound stinky Irish Setter and let them stink the place up and terrorize the neighbors. I'll stick to hotels - if my room smells like urine/feces/and/or mold, I can march to the reception desk and demand a different room. (Irish Setters are lovely dogs but they stink.)

@monicamcgahan Год назад

It’s expected as esa animals to have registered legal papers y’all can ask for just like the airlines do & other areas. Take a pic of it to attach to their paper work and make sure to add a toy or dog treats. You could have a questionnaire when they sign up the esa dog if they play w/toys, are allowed dog treats & list 3 options. Some esa dogs that are new to the program aren’t allowed treats/toys for a bit.

@monicamcgahan Год назад

I’ve thought of so much to be an Airbnb owner as you can probably tell😇

@IWonderGirl 2 года назад

Guys, I’ve been working in hotels 7+ years and let me tell you something about ESA. If they openly tell you they’re and emotional support animal…I kindly say unfortunately we are not a pet friendly property and only accept ADA certified animals. ADA specifically points out that ESA ARE NOT service animals. By law, you are allowed to ask 2 questions: 1. Is the dog a service animal required because of a disability? 2. What work or task has the dog been trained to perform?

@tracysarmis3169 2 года назад

Good information. I know people have clicked on to saying they need pet for emotional support but you defo need proof !

@bobfeaver8438 2 года назад

So there’s one way you can legally deny a service animal. If you have severe allergies to pets and you live in the home part of the time, you can deny them

@bobfeaver8438 2 года назад

@@tracysarmis3169 Sadly most guests lie about this because they are entitled brats

@jenhartnett-orser5242 2 года назад

my understanding on #2 is that you can only ask IS this dog trained to perform a specific task? and you cannot ask what the task is (in most cases, this would equate to asking what the disability is, which is NOT allowed)

@ssp4795 2 года назад

i think by law ESAs can't be left alone at the property either. thankfully this is really uncommon in my part of australia

@Evanthebat15 11 месяцев назад

This was so useful, thank you! We are planning on going into AirBnB short term for now and you were able to answer most of the questions we've had and stuff we didn't even think about like over describing everything.

@jsonalbino3758 Год назад

New subscriber alert!! Lol. I’ve watched a lot of Airbnb videos and I like so many others that want to invest are looking for honesty, transparency, mistakes, realness, which you both have shown here. It’s refreshing to see a video of 2 ppl that were new to the industry, and kept it real!!

@kristenandmichael Год назад

Welcome! Thanks for being here! We appreciate that more than you know. :)

@mjordan601 Год назад

You two are crushing it in my opinion.....I watched this entire video and immediately thought the following........the typical buy and hold long term investor will rent to a tenant on a one to two year straight lease, and then hope make $200.00 to $400.00 a door net cash flow after expenses.........my advice to you is to repeat the process you have explained to us in this video over and over again as quickly as possible........ Great job!!!

@NeeneiRoby Год назад

OMG!! love this video!! it is just what I needed to see. Beautiful couple with positive vibe! So professional and detail!! Thank you, guys!!

@kristenandmichael Год назад

Glad you enjoyed it!

@Robuilt 2 года назад

Oh snap, I got a shout-out! Nice job! Make sure to get on that smart pricing though ;)

@kristenandmichael 2 года назад

We’re not worthy🙌🏼Thank you for all of your advice, guidance and inspiration.

@ColtFPS 2 года назад

That’s cuz you’re the man Robasolo!

@julietruong 2 года назад

Rob is the best! 😎

@Maryam_bashir 2 года назад

😂 pricing at the end of the movie! New fan over here! 💃🏻💃🏻💃🏻

@leeanned5339 3 месяца назад

Fascinating job. I love behind the scenes vibe. Thanks for sharing your work with us.

@kristenandmichael 3 месяца назад

Thank you so much for watching. :)

@ValerieMonette Год назад

Thanks for posting! Very helpful.

@petarpetrusich5955 Год назад

Great video! Great Information! Great Team Work! and this is one of the main reasons we are working on starting with one very soon, not just because its a good business model, but to Work Side to Side with your spose it just pricesless, so keep on and also good luck to you, thank you for sharing without specting nothing in return, so as Kristen said, got already the like botton all the way down jajajaja

@kristenandmichael Год назад

Thank you for being here!! Yes, working with your spouse is a game changer. You really get to see how they tick and how they bring it in ways you never knew they could. Good luck to you all on your journey! 🤍

@leostephens1780 Год назад

End of the movie! Love it!! First time watching. Thank you. So informative.

@levierose484 10 месяцев назад

Thank you! My husband and I are getting out of the landlord rental business into vacation rental. I just subscribed. Can't wait to learn more from you both.

@kristenandmichael 10 месяцев назад

Welcome! Thanks for being here & good luck to you guys on this new STR adventure! :)

@sara.a Год назад

Love your content. Really helpful. Greetings from new AirBnB host in Zagreb, Croatia :)

@kristenandmichael Год назад

Hi! Thank you & good luck to you on your journey!

@javiersantoryn7992 5 месяцев назад

Thank you guys for the video!! I'm going to start renting a property in Los Angeles and I'm very excited about this.

@mosleyconsultingllc5320 5 месяцев назад

Excellent review; I'm a new follower and my wife and I have plans to purchase our first AIRBNB, so this is most helpful. My daughter purchased her first AIRBNB last year.

@jodylowe8476 Год назад

In my business, civil engineering, if someone, a contractor, has to call you to ask a question, your plan/design was incomplete. So it makes sense to be as detailed as possible in your airnbnb listing. If your renters are having to call you for info, you haven't done your job probably.

@paulv8133 Год назад

Architect here....very true, good point!

@AbnormalMarketing 11 месяцев назад

This is my first look into the life of being an AirBnb host and I loved it. Thank you guys!

@kristenandmichael 11 месяцев назад

Thank you for watching! Good luck to you on your STR journey!

@AbnormalMarketing 11 месяцев назад

@@kristenandmichael I literally just Googled STR lol, appreciate it!

@AvaJammer Год назад

Thank you for your transparency, and the helpful information.

@kristenandmichael Год назад

Glad it was helpful!

@dontsingbesung Год назад

Thank you for taking the time to share. We are just starting out with our first rental. Best wishes with the following months.

@kristenandmichael Год назад

Thank you for watching! Good luck to you all in your STR journey!

@girlgetittogether3038 Год назад

Great job! Great informative video! I plan to be a future Airbnb Owner!

@kristenandmichael Год назад

You will be!! Thanks for the support!

@shannonhall8144 Год назад

You helped us along! We are starting an air bnb and you guys made us feel like we can do it. We love your authenticity!

@cottojn Год назад

I feel them same way?

@whoknew5940 Год назад

Thank you for the video. Congrats and I hope things are still going well!😊

@kristenandmichael Год назад

Thank you! Our latest vid shares how much we’ve made in 2023 so far Vs 2022!

@andratoma9834 2 года назад

Congratulations! You guys are adorable! Thank you!

@kristenandmichael 2 года назад

Thank you so much!

@murph1329 8 месяцев назад

just started an airbnb myself. It's downtown. Our occupancy rate in the first month is at 70% and we had a resident at the nearby hospital book for the entirety of our 2nd month. It's honestly insane with how fast this investment is paying off.

@kristenandmichael 8 месяцев назад

That’s awesome!

@mangoyacho 7 месяцев назад

@murph1329 thank you for sharing such encouraging news! May you continue to grow from strength to strength!

@imouttatown 7 месяцев назад

Good for you! Is your Airbnb an apartment or house?

@jenaytucker8145 Месяц назад

Wow! Ok,that's encouraging.

@murph1329 Месяц назад

@imouttatown loft in downtown. We are 7 months in now. We are averaging around an 83% occupancy rate with 45 reviews and a 4.96 rating.

@a-iospina1497 Год назад

So I’ve been watching this channel almost from the beginning and I have learned so much! Thank you! Tomorrow my own Airbnb will be published but Indo have a couple of questions. Did you lower your price at the very beginning to help get booked faster? Did you write an intro in your guest journal? I love watching your channel! Keep it up!!!

@kristenandmichael Год назад

Hi! Thank you for being here & good luck on your STR journey! We didn't lower it too much, we were competitive with people in our area & used Airdna initially to figure out what that was & did a little recon on Airbnb itself. They push new listings at first so this helps with bookings (which you prob already know). We did write an intro our guest book - something short and sweet about the property and why we started in STR! Again, good luck & keep us posted!

@a-iospina1497 Год назад

@@kristenandmichael Thank you so much for replying so quickly!!!

@tonyhopson9859 Год назад

Hi, love the videos you two are posting. I’m about to start an Airbnb but don’t have a lot of money to back this idea. I own the home but need some new furniture, etc. I was told I couldn’t do it without having capital and I should forget it… what can you tell me that may help? Thank you!

@Evanthebat15 11 месяцев назад

@@tonyhopson9859 Hey, we are also gonna be starting an AirBnB tho ours is an apartment. If you have a thrift store nearby that's a great way to get furniture, also stores like Walmart, FiveBelow, Dollar Tree(this is perfect to get decor that looks expensive but is cheap, or toothbrush/paste, soap, shower curtains,ect) and sometimes even Target. Also, check if there is garage sales next to where you live! Hope this helps, we are doing ours cus we are trying to move out and don't have a lot of money.

@LisaGusimat Год назад

Fantastic tips! Thank you.

@mariferscearce 2 года назад

Thanks for this video. My hubby and I are considering this.

@kristenandmichael 2 года назад

You're welcome! Good luck on your journey. It's definitely strengthened our relationship, dealing with different ups and downs together!

@tracysarmis3169 2 года назад

The best REAL video I've watched. I'm just in the process of building 2 cabins in our orchard in Fethiye Turkey. Its kind of scary as I'm no techno geek at 58. But I do have style 😎 😜 your video answered so many questions. Good luck to you both. I'm now subscribed !!

@kristenandmichael 2 года назад

Thank you!! Good luck to you too. Cabins in an orchard sound beautiful!

@MrHamlet Год назад

There is a big difference between Service Animals (SA) vs. Emotional Support Animals (ESA). The ADA and States recognize Service animals, but the ADA does NOT recognize Emotional Support Animals and most states don't either (check your local laws). California DOES have some protections for ESA, but not on the same level as SA. If a property does not usually allow pets, landlords still have to allow someone who has an emotional support animal as long as they have a letter from a mental health professional stating their need for the animal. You are not allowed to charge a fee UNLESS that service or ESA animal causes damage. Service Animals are trained for the disability they are serving for whereas Emotional Support Animals are not. In most states, and federally, there are no protections for ESA so you can tell those people "no" or charge a fee etc. except for California. You folks are spot on that you are not allowed to ask the person what their disability is and, for some ridiculous reason, for SA you're not allowed to ask for certification that the animal has been trained. You can ask ESA for documentation proving the animal is ESA. For SA only allowed to ask if it is a service animal, and what tasks it performs for the owner. In some states service animals are required to wear identifying items so people know it's a service animal. Again see your states laws. I recommend making tenants pay for insurance to cover any damage which usually covers pet damage. The customer is not always right....people will be awful and take advantage of you. You guys are awesome - keep up the good work!

@ahoyhere8113 Год назад

You’re not allowed to ask for certifications for service animals because there is legally no such thing. Specifically, the ADA law setting out the rules for service dogs says there is no such thing as a “certified” or “registered” service dog and you cannot ask for proof because it doesn’t exist - that’s the federal law. Many owners self-train, because otherwise service dogs cost $20k+. Mine was $17k and I could not self-train due to the specific nature of his tasks. Any kind of certification would cause an undue burden only on disabled people which is illegal under the ADA.

@MrHamlet Год назад

@@ahoyhere8113 you're speaking to Service Animals (SA), not Emotional Support Animals (ESA). The ADA does not recognize ESA, but California and NY do and under California law for ESAs, they must have a certified letter that an ESA is needed and that letter can in fact be requested under CA law.

@pepperread1184 Месяц назад

Thank you for this information. I find it disheartening that an owner cannot restrict animals in certain cases. As a renter, I prefer renting from a home with a “no animals” policy because of allergies. I didn’t realize that in some cases the owners may have been required to allow animals in the home. Going forward, this will be on my list of questions to ask the owners. ☮️

@astokes7396 2 года назад

Love this! Thanks for this!

@Faithandhumanity9875 2 года назад

Really helpful video! Thanks so much! Im working on preparing my basement ( fully finished) but I need to add some lights in the bedroom, and install a coffee station/ fridge/ microwave etc.. then I’ll figure out the lock systems. Likely going with a digital entry system.

@kristenandmichael 2 года назад

Good luck with your project. Digital entry is 100% the way to go!

@Angel-yx7bz 2 года назад

I’m about to start my first airbnb in about a few more weeks. This was so informative to watch. Thank you guys so much!

@kristenandmichael 2 года назад

Congrats and good luck! Thank you for watching!! 🤍

@Airbnb-with-me 2 года назад

Good luck it’s a steep learning curve but once you are understand you will love it.

@zamagawugebashe5084 Год назад

Have you started, hows it going

@kyleparker6164 Год назад

I am about to the 1/2 way point of completion on my studio apartment. So excited to get this passive income started. Like the 2 day minimum. Eastern TN area.

@kristenandmichael Год назад

Congrats to you on your new adventure!

@chasethesky1 Год назад

I have heard grave warnings to people who expect it to be passive. Do your homework, and good luck!!

@ashdb4157 2 года назад

Great video, thank you for showing.

@kristenandmichael 2 года назад

Thank you!

@carinejocelyn4082 2 года назад

Thank you for being so honest.

@kristenandmichael 2 года назад

Gotta be! Too much fluff is out there now days! Thank you for watching 🙏🏼🤍

@MasaGulan Год назад

Hi there! I’ve been a super host for a few years now and what I can recommend that helped me manage multiple listings is Smartbnb. Especially the messaging rules section where you can customize a message and have it automatically sent to a guest. For example: I set an automated check in instructions message to be sent to a guest 3 days before their check in and a check out instructions message to be sent 18hours before their check out. And it is super convenient because you don’t have to think about that at all. And you can play around with it depending what you would like to be automated. Also, make sure to have a set of questions you ask your guests before you pre approve them so you don’t have any surprises. Hope this helps and good luck ✨

@nature10879 Год назад

Dont forget the money that goes into your principal and maybe appreciation as well. You guys are doing excellent

@RickyTinez 2 года назад

Amazing! Thanks for sharing all this. Liked and sub’d

@kristenandmichael 2 года назад

Thank you!!

@RanjitMarathay 2 года назад

Thanks for all the awesome advice!! Best of luck

@kristenandmichael 2 года назад

You're welcome! Thank you for watching.

@truthseekersam4873 Год назад

Y’all are awesome. Thank you!

@kristenandmichael Год назад

You are! Thank you 🙏🏼

@justinmirche Год назад

Awesome info!

@kristenandmichael Год назад

Thank you!!

@CA_40 2 года назад

Great job! My family just started our first AirBnB adventure as well! A condo in a mountain town. It’s a lot of fun, but cleaning is hard!!! Great video and information!

@kristenandmichael 2 года назад

Thank you!! And congrats to you and yours!!

@vlz7393 Год назад

Thanks so much for sharing, your insight was very helpful for somone who is looking into doing this one day soon! :)

@kristenandmichael Год назад

You are so welcome! We are glad it was helpful! Lots has changed for us since this video too - we did an update we posted yesterday from our year on Airbnb :)

@joseencarnacion3215 2 года назад

I’m about to open y first Airbnb an this video has helped me a lot, so thanks guys!

@kristenandmichael 2 года назад

Great to hear! Thank you so much for watching.

@gfighter897 Год назад

Joshua Tree is a really good location. I was out there for training and the scenery is beautiful.

@kristenandmichael Год назад

It really is magickal!

@gfighter897 Год назад

@@kristenandmichael thanks for the reply! You’re videos have really put into perspective the Air BnB business and seeing Joshua Tree brought back some good memories.

@gfighter897 Год назад

@@kristenandmichael hello! Back again! I actually found some properties to start investing in. How did you you go about financing?

@__KyleBlack 2 года назад

Depending on your location - Smart pricing can be a hindrance sometimes if you're in a high demand area. I have a 1 Bd, 1 Ba apartment that usually goes for $85-$110/night - but in the heat of the busy season "smart pricing" sometimes will jack the prices to well over $300.00, which of course results in no bookings. Mentally, I've found I am much happier getting consistent average priced stays than be hopeful for high priced stays. To each their own. Thanks for posting!

@kristenandmichael 2 года назад

Thank you for the info! We are definitely trying to figure out the best option for us and just diving into smart pricing.

@gotritons27 2 года назад

@@kristenandmichael Smart pricing is awful and most hosts ditch it. It often undervalues your property.

@PriyaAmar848 18 дней назад

Thank you so much for sharing your first month journey. I would appreciate if you can share locations to try for airbnb with less risk.

@alanmurphy8172 Год назад

Really enjoyed this video yall, thanks for being part of the community 🤙🏽

@YesItsMeGuys68 2 года назад

The whole thing with the Emotional Support dog issue is a game guests now use pretty frequently .. we have zero to no recourse under Airbnb policies about that to protecting our homes .

@kristenandmichael 2 года назад

It’s definitely difficult because we get wanting your pet with you as we love our little guy and bring him everywhere but we know when it’s time to find a baby sitter as well. As long as we know, we are OK. If they sneak an animal in… then we’re NOT ok. Which we believe just happened last weekend. That is a whole other video in and of itself! Ha

@kevinbaerg 2 года назад

@Kristen & Michael DO the sneaking dog video! Drama, views and helping other hosts. 😄

@MJ-hg1mk 2 года назад

Can't you ask to prospective guest to show proof papers for ESAs?

@kendrajane46 2 года назад

Thanks for posting the video. We just had our first guests last week to our MIL unit. I also found the cleaning overwhelming and had to cut back on what i was doing. A note on the ESA, an ESA does not get the same legal rights as a service dog. The ADA only applies to service dogs and you only need to accommodate if it is actually a service dog, which means it’s been trained to do a specific task for its handler. You are absolutely not legally required to allow an ESA, only an actual service dog.

@kristenandmichael 2 года назад

Thank you for this insight! And good luck on your short term journey as well🙏🏼🙌🏼

@gotritons27 2 года назад

@@kristenandmichael @Kristen & Michael Their advice is a bit off because you are subject to AirBnB policy in addition to ESA vs Service Animals laws. Also, airbnb has different rules for ESA's depending on where you live. For example, in Cali, you still are required to host ESA's per AirBnB policy. . There is an extremely good way to discourage people from abusing the ESA policy though which is part of AirBnBs TOS regarding ESA's.

@tennesseetexan1957 Год назад

@@gotritons27 and what is that extremely good way?

@MsElke11 Год назад

what if the owner just charges extra for damage or hair cleaning after a pet?

@rootstorising7348 Год назад

Thanks for answering what I was wondering about. Unfortunately I had someone come who said they had a service dog after I said no dogs allowed. I was attacked by the dog within minutes of its arrival and ended up in ER and have permanent damage. I believe now that I have a right to turn any animal down from being on my property. I wonder if there can be exceptions now in my case. Also if people are allowed to bring their animals onto your property, they need to be asked to show proof of insurance. If it's legal for them to be there, it's surely legal for them to be required to carry insurance.

@aleeshakaundal5343 2 года назад

Good job peeps! Thanks for sharing 👍

@kristenandmichael 2 года назад

Thank you!

@brachtfamilyministries 7 месяцев назад

Loved your video! The only thing I have is to suggest Micah Felts Music for your background music!! I thought one of his songs was your background music in the back and it wasn’t 😂 I think he is definitely in Brand for you.

@agdproductions4926 2 года назад

Appreciate the transparency Kristen and Michael, very informative. Good luck with the channel.

@kristenandmichael 2 года назад

Thank you for the support!

@Realestaterefresh 2 года назад

Thank you for sharing your experience with us. This video was definitely helpful to know what to look for and how to start in Airbnb. Would really like to see an updated version of this in a few months.

@kristenandmichael 2 года назад

Thank you! We are planning on doing a six month update soon. 🙏🏼

@aaron8672 Год назад

Great video 🎉. Good job you two!!

@kristenandmichael Год назад

Thank you! 🤍

@noureddine309 Год назад

Love the video. Thank you for sharing guy’s:)

@kristenandmichael Год назад

Thank you for watching🙏🏼

@kevincardenas5996 2 года назад

Congrats and thank you! Listing my first airbnb soon and a little scared / excited , also been watching Robuilt for like a year too haha! Glad I ran into your channel, keep it up guys !

@kristenandmichael 2 года назад

Yes, Rob is the best haha and you’ve got this! If it didn’t scare you, it wouldn’t be worth it! If we can do it, you can do it. Thanks for the support!! 🙌🏼

@sherrithornton3073 2 года назад

You guys are doing great! We have hosted for 6 years and love it. We use flexible cancellation, I think that gets more bookings than strict. If they cancel last minute we sometimes still give at least a partial refund. We go above smart pricing tips at least by 10%, and more on the weekends. As long as your value stars stay high, and you are 90% booked, go for it! We rent 7 individual rooms and know when graduations, concerts, etc are in town. I readjust prices everyday if needed. We used to have our calendar 3 months out but that prevents us from taking impromptu trips. We also clean the rooms. Look up for cobwebs, closely for mice droppings, bed bugs and check all drawers for anything. We have found guns twice, even though we clearly say "no firearms"! Income has been a game changer for us, more than we expected! Keep up the great work! Sherri and Bill

@silentgrind34 2 года назад

Strict...never do flexible

@nicokl5593 Год назад

People left guns behind? And twice??? Wow

@andricmartin6798 2 года назад

You were at 999 subscribers....I had to subscribe 👍 Congratulations 🎉on 1000 subscribers.

@kristenandmichael 2 года назад

ALRIGHT! Our 1k subscriber! Thank you!

@madelynrowe Год назад

This was very helpful! Thank you so much

@kristenandmichael Год назад

We’re so glad. Thank you!

@thejoyfilledrealtor Год назад

Not sure if it’s been mentioned in previous comments but you can schedule messages so that you don’t have to remember to send codes and check in instructions.

@kristenandmichael Год назад

Yes, we have since implemented auto messages! :)

@karoleenascottage 2 года назад

I have had an AirBnB for about 16 months and there are definitely pros and cons. Lots of instructions and Wi-Fi code are a must. You are right about little touches being hard to maintain. You definitely need a good dependable cleaning crew and they are your eyes and ears. And same here, I did have to upgrade my washer/dryer to the largest size available to make sure all 4 bedroom linens can wash and dry before the next guest checks in. Another challenge was getting the trash and recycle cans put out and brought back in and cleaning the grill! A few challenges if you don’t live live nearby. I have a very good manager handling the questions that constantly come in, the bookings, and the price adjustments, etc. 😀. It is more than worth it!

@kristenandmichael 2 года назад

Luckily we live in a rural area and we were able to keep our cans on the street, but that was one of the challenges we were worried about also!

@anthonyavery1328 2 года назад

How much does ur property manager charge u?

@karoleenascottage 2 года назад

@@anthonyavery1328 it’s around 20%-30% but well worth the expertise he provides with adjusting rates to reflect seasonal, local event, and market fluctuations. That makes a huge difference in earnings. His knowledge of customer preferences and ability for response to customer questions and requests is more than I would ever be able to keep up with and stay sane. At the end of the day it’s about maximizing your income and a management company that knows how to do that is golden.

@anthonyavery1328 2 года назад

@@karoleenascottage thats awesome, do u have any reccomendations for finding good air bnb managements? I have a long term rental pm but idk if hes versed in air bnbs

@tiayang2125 2 года назад

SUBSCRIBED! Such a great video. Thanks!

@kristenandmichael 2 года назад

Woohoo! Thank you!!

@Dieselife Год назад

Very humble and helpful

@kristenandmichael Год назад

Thank you! 🤍

@brantz648 Год назад

The customer is definitely not always right. If you follow that policy, they're going to run all over you and make your life a nightmare. Stand firm but be respectful. Common sense needs to win in these situations. I've owned a beverage store for 6 years now. Trust me when I say, they WILL walk all over you, no matter what the case is.

@AdamPhillips-eu5sy Год назад

Why should I trust you?

@vivianaperez6568 2 года назад

Congrats- and thank you for sharing your journey. I started hosting in February’ 22 and What has shocked me the most is the multiple requests for a “cheaper” option or discount. Guest would complain about the platform fees or would just give their budget- which is always way below listed price. I was wondering if you guys have had the same experience?

@kristenandmichael 2 года назад

Hi! We have had a couple guests ask for discount and we kindly tell them we are just starting our business and we hope they understand and would love to host them but our price is set and comparable to Bnb’s close by. Good luck to you and congrats on your new adventure! It’s tough but so worth it. ✨

@bobfeaver8438 2 года назад

In my experience , do not host bargain hunters. They give the worse reviews. You can even give them a $500 per night place for $200 and they will still rate you a 3 star for value. Don’t do it. Sometimes I actually deny a guest just by asking me for a discount. Even if they want to book later at my stated price, I will decline

@horror_headed 2 года назад

So from the customer's perspective, I've only asked for a discounted price if there are a lot of fee's added to the orginal price. Most of the time there is cleaning fee and taxes and i think a fee from Air bnb. So when its all said and done it adds a couple hundred more dollars. Depending why im booking, a trip or because i love the house & location if the fee kind of out weigh's the worth i will ask if it's possible to knock off a percentage. I guess we have to look at it from the host's pov. Also late check out can definitely sway some customers. So many Air bnb's have a check out time of 10 am. I have all good reviews all of my experience's have been good.

@bobfeaver8438 2 года назад

@@horror_headed Motels tend to be cheaper

@horror_headed 2 года назад

@@bobfeaver8438 Not in my experience. Ive only asked once for a host to lower the expense's. Sometimes the extra fee's are ridiculous. I'm not saying that happens all the time. I hate hotel/motels no personality. Rather spend my hard earned money on a person not a company. I'm def not trying to be disrespectful. I'm just giving you a perspective of the customer's pov. Host's love me i am clean and i try to be easy and not a pain in the ass. Haha i have like 15 great reviews. I would love to start my own Air bnb. I have some land. I may do tentr. Bob have you ever stayed at an Air bnb?

@itstinymc Год назад

Hi super helpful video. I am expected to start my own airbnb mid june. I struggle with organization, would love to see a video about how to manage successfully, with out unwanted stress. I tend to do things last minute so I have a lot of unlearning and learning to do ty :) !

@kristenandmichael Год назад

Hi there! Thanks for watching. The organization can be hard but what if you set a time, one or two days a week on your calendar to just focus on Airbnb details. You could send all of your guest messages and do it all in that time frame. Just an idea, and thank you for the video idea, maybe we can include that in one of our upcoming videos! Best of luck on your STR journey, let us know if you have any other questions

@spirituallyguidedbychantel 2 года назад

Great information. I appreciate you guys

@kristenandmichael 2 года назад

Thank you for watching! 🤍

@ForeverEclectic 2 года назад

So happy this video was recommended to me. Great information. My goal is to start an Airbnb one day. Thank you so much for sharing your wins and challenges😊

@kristenandmichael 2 года назад

Thank you for watching! You WILL start that Airbnb and we hope to hear how it’s going when you do!!

@bthomson 2 года назад

Sponks1 - Like the phrase "wins and challenges!"💎

@victoriarose4716 Год назад

Thanks so much for all the info! I’d love to get into hosting on air bnb with my partner and all your tips were super insightful! Thanks!

@kristenandmichael Год назад

If we can do it, so can you! Good luck on your future ventures and thank you for the support!!

@ronronmedin5773 2 года назад

Thanks for sharing your journey!

@kristenandmichael 2 года назад

Thanks for watching!🤍

@yslv4youlo144 Год назад

Very helpful video! Thank you!

@kristenandmichael Год назад

Thank you for watching!

@AlexAndra-iy5zu Год назад

I am 60 seconds in and I already feel like I am 15 years old living with my parents again. Hopefully things change so I will continue to listen

@allenspencer6672 Год назад

Welcome to our comment section, I can make you a profitable airbnb investor with zero risk Reply if you are interested

@AlexAndra-iy5zu Год назад

@@allenspencer6672 No thank you. I have zero interest in a company who disregards fur babies and hairless babies. Why are our human babies coming out with out fur?!? It’s ok We ❤️ our skin walker babies ❤️😉❤️😉

@allenspencer6672 Год назад

@@AlexAndra-iy5zu I accept kids on my Airbnb b

@KeyesGlamping 2 года назад

Just found your channel. Thank you for this video. It was very helpful. My wife and I just started building our first Airbnb Cabin. We are hoping to open in summer of 2023! 👍🏼😊

@kristenandmichael 2 года назад

Thank you for watching! Congrats on your first Airbnb and good luck on your journey 🤍🎉

@KeyesGlamping 2 года назад

Thank you 😊

@gabrielavelar6130 2 года назад

Hello..Great video.....I'm in Escrow now for a cabin in Big Bear with good rental history...just needs some TLC.....I will keep following ya'll 😀

@kristenandmichael 2 года назад

Thank you for the support and congratulations to you, that sounds like fun! Good luck on your journey!

@simenabeau611 Год назад

Very inspirational, thank you for sharing!

@kristenandmichael Год назад

Glad you enjoyed it!🤍

@lissam8988 2 года назад

I just found you this was my very first video. I want to say thank you very much for revealing some of the negatives that popped up. A lot of other RU-vidrs do not point those things out as much. I'm wanting to do Airbnb arbitrage however I have to get a few things set up first before even getting an apartment or two. I'm trying to learn as much as I can beforehand... I'm looking for all the negatives not because I don't want to do it or be talked out of it. And I know and understand that things can pop up that are not found on an internet or RU-vid. But the more I know the better. Please do more of these type of videos because the truth is better than making everything look like a beautiful set of flowers. Because sometimes the negatives are our teachers and help us along the way and become more successful. Not all negatives mean that you're going to fail Thank you once again.

@bethanyboothe4817 2 года назад

We just listed our remodeled garage apartment on Airbnb less than 2 weeks ago. Had a booking the first night. Made a little over $500 in the last two weeks of April and over $1500 in bookings already for May. The best part for us is that its on our property so there’s no additional mortgage. We get to keep all the revenue! It’s going to be a little cash cow for us!

@kristenandmichael 2 года назад

That’s a great way to make a place more hospitable and to save on cleaners too. Being able to be right there if anyone needs anything - if you’re able to leave baked goods or something for the guests as an added bonus, that would be so fun (we love cooking & baking)!

@msme9790 2 года назад

Omg! My next property needs to be something along these lines

@bethanyboothe4817 2 года назад

Ms me…it’s one of the reasons we bought the property 3 years ago. I knew we could at least rent it out at some point. It was almost like buying two houses for one. Right now we’re on track to make $2000 from it in May. First full month on Airbnb. I’ll never buy another residence without some type of guest quarters on it. Too many money making options to pass up.

@janetecarin4873 2 года назад

I need to know if I need to report that income ? Thank you

@msme9790 2 года назад

@@janetecarin4873 yes

@MsVicky72 Год назад

Shoutout to you guys this is beautiful!😍

@kristenandmichael Год назад

Thank you 🤍

@djekna 6 месяцев назад

Such a pleasant couple. Lots of good tips, too.

@kristenandmichael 5 месяцев назад

Glad you like them! Thanks for being here :)

@TheHobbyShop1 2 года назад

Nice work guys! I’ve been considering diving in myself and have been stuck in the analysis paralysis as Rob calls it. I’ve got time set up with a local realtor that’s a friend to get going. Thanks for sharing your journey!

@kristenandmichael 2 года назад

You’ve got this! The risk is worth the rewarding feeling and fun it can be. Although it is definitely hard work if you’re doing the majority of it yourself, eventually you’ll be able to hire people to help! Good luck with your realtor friend, we hope something comes up for you🙏🏼

@ajwang7999 2 года назад

this reminds me how we got started 7 years ago. Great job guys congratulations welcome to the host community.

@kristenandmichael 2 года назад

Thank you! We are so happy to be apart of it 🤍✨

@lnkinc6823 Год назад

Great video much needed thank you for sharing so on the dog situation what did you do I know you say the customer is right but what did you guys land up doing did you have to allow the dog to be there

@kristenandmichael Год назад

Thank you so much. We addressed this more in depth in our six month video here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-sAfzgCO9-f4.html

@timinator83 2 месяца назад

Thanks for insight. Its one possible option for us, but most mortgages here in the UK wont allow you to do a holiday let. Fortunately we are about 2 years from paying the mortgage off on this nice 4 bed detached bungalow. Ive always thought ‘is the extra stress worth it?’ After fees bills maintenance etc i think the profits still get you a decent part time income, but the best thing about it is, itll always be your asset that appreciates over time, a nest egg. Also whatever you buy for the house is tax deductable, so its a good idea to keep reinvesting a portion of your profits into the airbnb. Best way of having an airbnb in my eyes would be something you can live nearby to, to keep eye on it, to maintain and clean yourself. The other positive is, as it wont be booked up 52 weeks a year, you the owner could stay in for a ‘change of scenary’ or help a family member out with a ‘discount’😅 The other great thing about the airbnb idea for us specifically, despite bringing in a little more stress, is being able to cut off our ajoining garage from guests. It can keep all the gardening tools/mower and other storage, and most importantly my pure water ibc tank i need for my part time job. So we could live in apartment if we wanted.

@Sergio-gm4gv 2 года назад

Thank you for putting this beginners video together. I plan to start an Airbnb once my preconstruction home is done. It’s comforting to see a beginners video as it feels like it’s a lot in the beginning and usually you’re scared of what can happen. Question just out of curiosity you mentioned the first booking was in November, and we are now almost in May. It would be cool if you did a video explaining your reason. I just subscribed to your channel. Thanks Sergio from Miami , Fl

@kristenandmichael 2 года назад

You're welcome and so happy that it helps! It was a lot of work and we were definitely scared at first but if you do your homework and everything it's so worth it. You can totally do it!

@selaelovalencia8557 Год назад

First time watching you guys and I am going to binge your videos ... Planning on opening my first AirBnB by mid 2023 in South Africa. I love the authenticity and quirkiness of both of you. Keep the videos coming 😊

@kristenandmichael Год назад

Aww thank you so much! Best of luck on your journey and let us know if you ever have any questions and we can try out best to help!

@Travel_Wine_Beauty 2 года назад

Great informative video as im buying my first air bnb property this year. Thank you

@kristenandmichael 2 года назад

Thank you for watching & good luck on your journey!!

@johannespoopedi9523 Год назад

Fairly new to the business, this was insightful. 🤝🏿

@kristenandmichael Год назад

Thank you so much!

@CW-en2pf 11 месяцев назад

Hi, where did you get the little gold frames for the signs in bathroom/kitchen?

@kristenandmichael 11 месяцев назад

Hi! We got them at Home goods/TJ Maxx so we aren’t sure the brand but they were very inexpensive :)

@CW-en2pf 11 месяцев назад

@@kristenandmichael Thanks!

@bobfeaver8438 2 года назад

Kristen, the customer is NOT always right. I host 20 properties. Some of the times, a customer will push your limits to see how much they can get away with. Sometimes, you need to stay firm And regarding the pets. Yes, many lie that their pet is an ESA. And you can deny this however you need to have evidence that your severely allergic to pet fur. Airbnb cannot ban you if you have a medical note supporting this

@hanankim4358 2 года назад

Ha! ya, I totally agree. I don't have a dog. I just had a guest do the same at our Airbnb recently with a new puppy that she claimed was her ESA.. It's nuts if you ask me but that's their current policy unfortunately.

@denisemarie6997 Год назад

I have no knowledge of Airbnb. If some stray critter makes an inquiry to rent, and says he/she has a Emotional Support Animal, can't you just say, "Sorry. Already rented. Forgot to update the availability dates" or something? They lie about being emotionally crippled because boarding their pet at home is costly, you lie about availability. It all comes out in the wash.

@carolinac4406 Год назад

Hi Bob, how long did it take you to host 20 properties? Do you own all the properties? I am just starting to look into STR. Thank you

@mrsterling2896 2 года назад

Excellent video very helpful thank you

@kristenandmichael 2 года назад

Thank you!

@annadankevyh6360 Год назад

Amenities, try to collect as much information you can from your clients to make their special occasion like no other… I believe going the extra mile makes a big difference. We run cleaning services in Southern CA, we always ask for extra details when doing turn downs for next clients.

@kristenandmichael Год назад

This is something we need to remember to do more often. Thank you for sharing!

@chasethesky1 Год назад

I have stayed at one place about 7 times and always leave it spotless. Two nights ago I stayed there and my hostess left me a huge filet mignon and a potato with sour cream, bacon, butter and cheese, with cooking instructions. She said I am her best guest BY FAR. Okay, so, do you think I will go back??? :)