Agreed. Certain other chains (namely Raising Cane’s) have been doing quite well with that model well before the pandemic forced restaurants to reduce their menu options.
as a former five guys employee, he’s right about everything but the bread. the bread truck comes a couple times a week, and it is fresh (and its proprietary, five guys owns the bakery’s that bake the bread) but it’s not baked in house everyday which is kinda what he made it sound like. other than that, it’s all true
Maybe it depends on the market? Like in a city with a few locations they might have a seperate bakery location that they distribute the bread from, but in a town with only 1 they have an onsite bakery? I have no idea for sure just sounds possible.
Appreciate the insight. You're obviously right about the bread, never meant to make it sound like they made it at the restaurants. Sorry if that was unclear.
What's the quality of the work environment? I personally don't have experience working in food service, but my understanding is that it's not always the best.
The "no advertising" is pure genius. First time I heard of Five Guys was when they opened up in Canada and heard from a friend. Today, I'm all the way in Saudi Arabia and Five Guys' reputation here speaks for itself.
something small that I think should have been mentioned is the amount of fries they give you, whenever I hear someone talking about 5 guys, they mention how they give you a ton of fries and how they fill up the cup, put the cup in the bag then scoop more fries into the bag, it's something that costs them pennies but really makes the customer feel like they got an amazing deal that they want to tell people about, and I'm one of those guys, whenever I tell someone about 5 guys who's never been, I always mention how delicious the burgers are and the mountain of delicious fries they'll give you even if you order a small
Especially if you're one of the last people to eat there. Many times coming home at like 11 or 10 pm, my father and I would split a large fry, and they just filled the bag even more than they normally "over fill" it, good times.
Love me some Five Guys. Sometimes I wish they had more on their menu, but I'll take quality over quantity any day. Some say they're pricey but remember you're paying for fresher ingredients. Also, I love how you can place an order in advance but still have to wait a few minutes when you get there because they don't make the fries until you arrive to preserve quality. That's setting a standard and making sure it's maintained which is admirable.
I just realized that a few weeks ago I took my sister to five guys for the first time, and as the employees were making the fries, I was telling her how five guys operates. Lmao, I guess it's true that Five guys' reputation spreads by word of mouth.
I’ll go there not caring if $15 just escaped my wallet because I’m leaving with a huge burger that I know will fill me and a TON of fries (especially when they just dump more in the bag after the cup is full) so delicious and feels like they earned every dollar.
How is 5 guys more "fresh" than Mcdonalds, Wendy's, In-N-Out or Jack in the Box? They all use fresh ingredients. McDonald's makes fries on the spot. In-n-out literally cuts the potatoes in front of you. Wendy's patties are never frozen. And Jack in the Box food is never made until you order it.
So Five Guys is this sort of “I’m gonna spoil myself” things for me. I don’t get it very often because it’s pricey, but it’s nice to have when it’s the right kind of day.
I think how they serve the fries is a great psychological trick. By putting the extra scoop of fries in the bag, it gives the customer the belief they're getting something extra
the disconnect between the fries costing $6 and the amount of fries is strange, nobody can finish all those fries so they throw half of them in the trash and think they got a good deal. It's a huge rip off unless you can split them up between 4 people.
@@ah4598 I can finish those fries. There is only one place I have issue finishing the fries of. It's a wing place where every set of wings come with "free" curly fries. I have a problem with it because their wing to fries ratio is out of whack, about 2-3 times as much fries by volume as wings. To eat a remotely satisfying amount of wings would result in a mountain of fries that I can't finish
@a h last time I went it cost me almost $20 bill for a burger combo. Who the hell can afford that especially if you have a family. I love their food but unless I'm with a group that wants to go I am done
I worked at a restaurant back in the 90s that tried to have a huge menu. Ultimately it was "how can we make 10 things with a chicken breast". That said, nothing was particularly great and they've been closing restaurants nationwide for years. ON a side note, has Company Man done a "what happened to Perkins" episode?
@@johnchedsey1306 Oh man. When I was growing up there was a Perkins just up the road. Grandma would take my brother and I there for lunch occasionally. Eventually it closed and has become a series of failed Chinese buffet restaurants. I was taking a bit of a road trip a few months ago and was completely surprised to see a Perkins out in the wild in a rural area. I really have nothing more to add, but just wanted to mention it because it jogged loose a memory.
When I was about 10 years old, my dad took me to a Five Guys for the first time. The food tasted so good. He passed away 10 years ago. I’m 22 now. Whenever I have a Five Guys burger, I always think of him.
Here in Germany we have a Five Guys "nearby". During my time in the U.S. I learned about them and loved the concept and their Burgers. From my point of view the quality is exceptional and the premium is well deserved. Needless to say that I'm happy to have the same experience now not so far away. Thank you very much for the video, the story behind was very interesting!
American here, 5 guys is what an American burger is SUPPOSED to be. 5 guys are the burgers we cook up on the 4th of July in the backyard. If america wants good will around the world through kitchen diplomacy, we should be opening 5 guys all over the world. not subway
At the Five Guys Corporate HQ in Lorton VA, they have a door that says "TEST KITCHEN" , when you open the door, it's just a brick wall on the other side.
Five guys is the fast food version of the Bruce Lee quote, "I fear not the man who has practiced 10,000 kicks once, but I fear the man who has practiced one kick 10,000 times."
@@MilwaukeeWoman Ive worked in burger king , kfc and five guys and i can safely say that five guys is the only place i would order from, you have to make beef patties from non frozen meat every day, whereas in others they come pre packed and frozen, and the fires for five guys you have to cut fresh fries from potatoes no additives or preservatives on them and cant say the same about fries on other fast food chains. Its expensive thats for sure but i think its worth what you pay for. You can get a cheap meal from any other restaurant but the cost is your health, i cant recommend the drinks from any of them.
@@AKNSW yes!!!!! Five Guys has always been a classic for me. Always are from there when I would come back from swim practice and wanted a burger. They make the best burgers. While they are expensive, it's hella worth it. I also appreciate the fact that they have all flavors of soda (Coca-Cola products) instead of just 8.
Wonderful. One thing you mentioned briefly I'd like to mention more - giving hourly employees bonuses for executing well and keeping things in tip-top shape makes them feel respected. Too often in a company like this, the service is very poor due to high turnover. With management that shows that associates' hard work is valued, turnover is lower.
big agree. a company that treats it employees well I've seen always are either successful (maybe not the most, but stable) and provide good experiences
Having lived on the West Coast for many years, I have to say I prefer Five Guys. However, it’s very close and the fries are the tie breaker for me. Five Guys more expensive too.
@@cdvideodump I finally tried Whataburger for the first time this summer. They weren't where I used to live. I have to admit they're quite good but all three places have different styles of making burgers so it's a good variety.
@@hadrianaugustus5712 The cheaper can't be argued but the better may actually be a matter of location rather than simply opinion. I am from Northern Virginia, about 20 mins south of DC, but I've eaten at 5 Guys in over a dozen different states. And I've got to be honest none of them were as good as back home. They weren't bad of course but they were noticeably worse.
It’s really really expensive but everytime I go there I never really regret paying for the burger or the fries, yes if I wanted something cheeper I would go to the Wendy’s across the street but, it’s just so damn good I’ll visit 5 guys every other month with no regrets
@@gabe6475 I don't know man, I had one of their cheeseburgers last night and it was the best fast food burger I think I've ever had. Reminded me of the burgers from our local frosty when I was a kid.
Way to go man. I actually worked at five guys and was one of the first managers at age 18. I’ve met 3 of the 5 guys and have even made suggestions that are still used today. Can’t believe how accurate this video is. Great job!
@@suzyrottencrotch5132 the most important one is that when someone would order 2 of the exact same item, in the back the ticket would print with “x2” and then the item. But it would constantly get missed, and only 1 would get made. At the corporate/main store, they mentioned they would get rid of the quantity button. I suggested they have the item print out twice in the ticket instead. Doesn’t seem like much but I bet every person at the register is happy they don’t have to enter the same order multiple times. The others were on different mushrooms they were testing and also nonslip shoes.
What the heck are you talking about... I had Five Guys' most expensive meal in the UK and it was absolute overpriced garbage. I can cook way better burgers myself at home. Fries were way too short and badly cut, mushrooms and pickles were horrible and you don't even get any trays with your meal. I had CHEAPER confined duck burgers in Eastern Europe with truffle mayo fries and they tasted DIVINE. You people hailing 5 guys know nothing about burgers and what some proper junk food is.
I have never noticed any outstanding customer service at five guys in the Minneapolis area it's pretty much like ordering at McDonald's just a longer wait but much better/expensive food...
I used to work at 5 guys as a teen and it was a genuinely pleasant experience, the managers were nice and we got as much free food as we wanted. i'll always support them
five guys is great. i don’t go there nearly as much as i would like to, but every time i do i’m satisfied as hell. and, coming from a canadian where everything is more expensive than the states, i don’t even find their food to be all that expensive. considering that if you order a large fries you also get an extra large fries basically just dumped in the bag, massive burgers stacked high with ingredients that taste more fresh than buying them from the grocery store, and the all around retro feel of the restaurants, i’d say it’s a great place!
From a current Five Guys employee perspective: They are amazing to us as employees. All of the managers are required to go through a vigerous training course in order to ensure each and every franchise is run well and is kept clean. Crew members have to go through at least 2 months of training to ensure they know how to ensure each and every thing that leaves the kitchen is at the highest level of quality. They are incredibly kind and generous with the good service bonuses, ranging from $350 to $1,500 given to each restaurant who gets a 100/100 score, to be split between all employees on shift. Overall, the company is great to employees, which ensures we are always in a great mood and always ecstatic to serve our customers. Edit: Never mind the staff went from very nice to assholes. I put in my two week notice and they fired me on the spot.
@@tmater2004 sounds like you had bad luck in where you worked. I've literally heard nothing but good things from people that work there (besides the usual drama and, now of course, pay complaints)
I have a much greater respect for this company now. I was aware of how much integrity they had and the effort put to ensuring the quality of the food I was receiving.
From an employee perspective: 100% recommend getting a job here. They give you an incredible starting wage, plus tips digitally and physically. The managers are always amazing people who care about their coworkers around them and ensure that we're doing a-okay. It's a business that welcomes you like a family.
Wanted to say, that open kitchen, large staff and efficient communication and energy makes it real hard to complain about a wait. And when some numbnut does when I’m there everyone just kind of looks at them… then at the kitchen… then at them like… are you serious?
I went to the spot in Mission Tx just 5 min from the border before heading back to Mexico, and it seemed to be a slow day because everyone was so happy I ordered 5 burgers for my friends in Mexico. They didn’t charge me for my drink and fries.
@@zachsmith1676 no I felt that it went good and they said they would let me know for a 2nd interview but i haven’t heard anything i’ll keep you updated if i don
The "no paid advertising" strategy has to be their best, as I never heard of them until word of mouth from a co-worker at an old job. At the time too there wasn't even a Five Guys in our city, they had just started construction on one and the person was talking about visiting a location in North Dakota and being excited for the new Canadian locations. I didn't try it then but years later and there's a few in our city now, of which I did try it with my best friend and we both agreed it's quite good.
I had no idea they had zero paid advertisements, but I've been giving them word of mouth advertisement for years I didn't know they existed until one day my dad took me there, and ever since every time I'm with a group of people deciding where to eat, they're always the first place I recommend
Five Guys is quite literally my favorite burger I've ever had. When a $20 burger at a restaurant can't even touch the flavor of a $10 Five Guys burger, it's always worth it to get Five Guys
Maybe I'm just spoiled because I have Braum's near me, but their burgers are way better and around 1/3 of the price of 5 guys. I could not believe the price when I went to one, and just got "another fast food burger" so I didn't feel it was worth the price.
@@bobono makes you wonder... How many other "Five Guys" formula businesses failed (or were bought out) while one succeeded? (A question about Survivorship Bias, something this channel could use less of)
I remember the first time I ate at Five Guys, I was going to college in Raleigh NC and one of my friends mentioned "this really good burger place in Cary" he heard about. I was totally blown away by the quality and how clean the place was and how friendly the staff were. Now 12 years later that all still holds up. They've since expanded to the western part of the state, where I live, and nothing satisfies a burger craving like Five Guys. On a 4 month work assignment in southern Ontario recently I was pleasantly surprised to find there was a Five Guys close by, it was a nice treat once a month or so. Quality, cleanliness, and friendliness were all top notch, even internationally. Their principles are sound and I'm glad they're sticking with it. They're basically printing money and there's no reason to fix what ain't broken, right?
I remember going to the very first 5 guys. When it was the owner and his 4 sons. Great times. The store had no seating so everyone just sat on the hoods of their cars in the parking lot.
Personally, with the prices going up, I'd consider the food good as a once in a while treat. The fact that a medium order of fries is enough for two people helps a little bit on costs, but $10 for a bacon cheeseburger is a little much still for it being regular..
@@ethanrosales5434 they don’t have that anymore. It’s called the 1,2,3 menu now and the only thing worth a dollar are the soft drinks. You are basically just paying $2-$3 more at 5 guys and get such a superior meal.
I used to do deliveroo (UK doordash) and Five Guys always let us have any drink for free while we were waiting for our order. Cherry coke in the middle of an 8 hour cycling shift was amazing
I work at Five Guys and it's the cleanest place I've ever worked at. We always make sure everything's fresh and high quality. Every couple of hours we temp our product to make sure everything is at the right temperatures. One time we had to throw away 18 packs of buns because they were expired by a day. We get bread every other day so it was alright.
5 Guys has to be clean, every 5 Guys I've ever been to the customer is practically standing in the kitchen when they order. There's no soda fountain or McFrosty machine to hide the cooks. If the kitchen is a wreck, EVERYONE will see.
Mark Mosley, ex Redskins kicker from the 80's had the absolute best burger place in Northern VA. He only had one store. He'd be in there helping cook when it was really busy. He'd hang out and talk to everyone while they waited for their burgers. Then without notice closed and the following week was doing Five Guys ads on the radio during Redskins games.
They're also one of the first businesses in my area that offered a pretty good hourly pay for fast food joints from what I remember. I'm sure this contributed to keeping employees happy and putting more effort in cooking quality product.
I have never had an experience at Five Guys that wasn't great. The restaurants are always clean, the employees are great, the burgers are some of the best I've ever had, the fries are great, and it's genuinely always a very pleasant experience.
@@MilwaukeeWoman you realize five guys isn't a damn Applebee's right? It's fast food. Amazing fast food, at that. Did you seriously expect table service and appetizers from a fast food restaurant? For a measly $30??? LMAOOOO
@@zxcvbnmaw1 i'm from Germany and maybe its different but our five guys experience was sooo bad... most expensive burger ever and it tasted worse than McDonald's...
I really enjoyed working at Five Guys. Not only did they actually care about the quality of their food unlike most places, I got free food every shift. (Free little burger and little fries per shift for employees, and unlimited free drinks but you can only use the blank water cups)
I live near a Five Guys, and those cajun fries are hands down my favorite fries in my local area. Plus, ever since my favorite local burger place shut down, Five Guys has taken the place as my favorite "fast food" burger.
Gotta say as a former employee, my favorite menu item is the donuts!! Taking a hamburger bun, peeling off the crust, frying it in the peanut oil for a few minutes, drying much of the excess peanut oil off and topping it with the milkshake toppings is amazing. It's a shame that they don't actually sell them to customers...
if im going out for a burger, im going to standalone shops thats not part of any franchise, but i agree fiveguys is pretty decent for a fastfood chain. cant be compared to mcdonalds and burgerking.
@@conchayftw Burger King where I live IS DOG SHIT I mean idk why my Burger King is so bad I know that Burger King is a really good restaurant but why dose some burger kings just taste awful this isn’t the same with any Restaurant for me
As a former 3 year manager of a Five Guys, and 20+ year vet of food service, their business model is by far the very best in the business. We had customers who declared that they would "never eat another burger from anyone else ever again."... That was purely by word of mouth. They tried the product, and loved it. Without a doubt the Five Guys business model is the most successful of all fast casual food chains. We rarely had more than a 7 minute wait (our redline time). And we made sure every customer was happy and willing to return before they ever left the lobby. Five Guys for life.
3 years ago I was on a month long vacations in the US (im from Europe) and decided I want to try out pretty much all the Burger chains. Out of those 4 weeks, 3 of them I just ate burgers for dinner. I may have gained 4-5 lbs, but absolutely worth it. Five Guys, In-N-Out and Wayback were the best. That being said, the small locals I tried did offer even better products for a better price. Thus while these chains are good when you are on the road and don't have the time, I would recommend people to support your local ones and find the little pearls to go to.
Glad you had a good time here! And I agree. Pretty much every city in America has a couple amazing local burger spots. Definitely recommend finding those.
So I live a few blocks away from where the first five guys opened. Unfortunately, the strip mall in which it was located has been demolished recently to make way for redevelopment. Very interesting company and is def my reminder of where I was born and raised
Wow, kind of sad to hear they tore that site down. Me and my buddies used to frequent the original location back in the 90s. Even though they shut the original down and went to places more accommodating for seating there was still that nostalgia at that location for those of us that got to experience this chains humble beginnings.
Man I love five guys. Didn't even know about the whole story of the quality but it makes sense to me since the food is so good! Another great vid company man!!
I worked next to a five guys for a year. I usually ate the free food at work but sometimes I treated myself to some five guys. I never regret eating there. Sure it’s kinda pricey for a burger but I always get way more food than I expect. Plus I trust that specific 5 guys spot because the staff perfectly maintained a clean restaurant effortlessly
I remember the first time I went I was with my dad and sister and we didn’t know that Five Guys was a big chain when we were gonna pay we saw how expensive it was but decided to see it through and we waited for the food to come when we were considering leaving because it was taking a while anyways when we got the burgers all of us immediately felt rewarded for the wait and felt that the cost was worth the burger it was nice and juicy the cheese had a nice melt to it and the fires were amazing we instantly told our family because of how unbelievably good it was it may be because it was the first time we tasted a genuine burger that was cooked with care but the experience never left me and is still fresh in my mind
I remember the first time going to 5 guys, it was my parents and sister and I, and we ordered 4 large fries. The cashier asked if we were sure and we said yes. Our eyes about fell outta our heads after seeing the bag of just fries 😂
That’s the one thing I warn people about with 5 Guys; if you’re accustomed to ordering a couple of Junior cheeseburgers at Wendy’s or BK or wherever, DO NOT expect 5 Guys to be anything like that. Even the “little burger” is pretty darn big, and a large fries will feed about ten people 😂
Five Guys has experienced a tremendous growth over the decades. I became addicted to the fries from my first time eating them. My spouse turned me on to Five Guys in 1991. That Five Guys location might have been the first one, a little carryout on a side street off Columbia Pike near the Bailey's Crossroads area of Fairfax County, Virginia. The Five Guys carryout was not far from my grandson's preschool (Fairfax Academy was on Carlin Springs Road for those of you who know the area).
I've been waiting for this one! By far, my favorite restaurant. I worked at one for years. The moral there is unmatched, the employee bonuses can be laughably great most importantly it's the environment and energy for customer or crew member that blows me away.
@@CasperInkyMagoo I certainly would never recommend eating there every day not even a few times a week. But on a payday or maybe you come into some extra money 👍👍👍
The origin of the name was interesting, but I’m glad you got to these guys finally. They are literally my favorite restaurant now. The closest one to me is an hour away, but it’s damn with it. Best bacon cheese burger EVER!
As a customer, it's two things. The toppings help a lot. At most places you'll get a few, and they're not very good. Five guys toppings are wonderful- anything I'd want to put on a burger at home, they have. The second is the Cajun fries. It's such a memorable item, and it doesn't take much longer in prep time.
One of the reasons behind their success HAS to be the glass windows, giving you an easy view of the griddle and how your order is going. How can you be impaitent when you see it all cooking? The free peanuts have to do add something too
Their mantra to keeping it simple and using the best ingredients is absolutely the key to their success. All other restaurants - big or small should take note.
Top fan here! It’s my favorite fast food restaurant. Their cheeseburger is my comfort food! No matter how low I might be feeling, their cheeseburger and Cajun fries makes me feel just right - always! I wish them continued success and hope they never ever change their winning formula
I recently tried Five Guys in three different European countries to see how it holds up. I'm used to American fast food restaurants changing their menu offering and products for international markets. I was pleasantly surprised to find that Five Guys in Germany, France, and Belgium is the same exact experience as you get in the US.
I´ve been to 5G in Berlin and Cologne and both experiences were sub-par. On both burgers the meat was basically unseasoned and at one place, the fries were so greasy that they soaked the whole bag. Both restaurants were basically empty, btw.
I used to work around the corner from the Old Town Alexandria (Virginia) location in 1997-1999 when they only had three locations. (I also dated the son Matt for a brief time too but that's a whole other story!) There's always been a focus on fresh ingredients and amazing customer service. I remember the story about the dad being inspired by Thrashers in Ocean City MD (which I remember going to all the time when growing up & visiting OC often). I remember moving away (in early 2000) not realizing how huge 5 Guys would become!! I'm so happy for Matt and his family on the success of the restaurant/franchises!! (Sorry for being nostalgic 😅)
@@aasche04 😂😂 I believe it was a mutual break-up, due to both of us always working and hardly having time together. I regret being such a workaholic though lol
I live in Arlington, Va (have my whole life) and I remember my high school boyfriend taking me to the location that literally was just an order window and a tiny waiting area and nowhere to sit. I believe there was a small ledge where you could stand and eat your food though. They had cork boards on the walls where people would write messages on napkins and pin them to the cork board. This was probably around 1997. It was definitely a tasty burger. Sadly I can no longer eat at Five Guys due to health issues and food sensitivities... but I sure do miss their burgers and fries.
There burgers don't make me feel like I am eating something that was cooked in a high powered microwave and their fries actually taste like real French fries. It is pricey, but they also managed to stand out in a crowded market of burger franchises that can do it faster and cheaper than them. Personally, I think it is the simple quality gimmick that is why Five Guys can fully compete in a saturated market.
I studied abroad in London in 2017, and by about my second week there, I had realized that the stereotype of food tasting awful in England was mostly correct (being from the American southeast where the food is some of the best in the world had really set me up to fail). I was at my wits end trying to find a place that was both edible and not ungodly expensive. I was out with some friends one night playing Pokemon Go and I saw the sign from a Five Guys reflected in a nearby window. At first, I thought I was hallucinating, then I realized that it was no hallucination. I took off running and turned the corner, there it was. I went inside and ordered my usual, a bacon cheeseburger with grilled mushrooms, mustard, A1 and hot sauce and Cajun fries. I bit into it and almost cried.
Worked at Five Guys in the UK in 2016. I loved it, was the best job I ever had. Only left because I was pregnant and sick and wasn't entitled to maternity. No idea what it's like working there now though...
One thing that wasn't mentioned in the video regarding a BIG portion of the money Five Guys is making is the "Free Toppings". Long story short, the toppings aren't actually free. Their price point of their burgers are with the assumption you're going to get everything on them. Not everybody does obviously. You can get a plain cheeseburger and you will be paying the same price as someone who got that exact same cheeseburger with all the free toppings. Every time you don't get everything, or just a couple of toppings, they are making money. Really surprised that wasn't covered in the video. I've been going there since before the big boom and I am happy to say that I would happily pay the extra price for Five Guys compared to fast food burger chains because the quality you get is legit and they treat their workers right (from what I've been told). Also if anyone hasn't had their Cajun fries, you're missing out on arguably their best menu item in my opinion.
I'm happy to know they're still around. SO many locations closed permanently, due to COVID, that I haven't actually seen one that hasn't shuttered. Great episode; thanks!!
Love Five Guys and it is worth the money but I don't go as often as I would like due to price but when I do it always is worth the price as an occasional treat.
I mean he is a normie.... granted, a normie who makes well put-together informative content, but still. His audience is generally normies too, and normies can be easy to offend.
Imagine avoiding every overcorporatization pitfall by just doing business textbook style. Fantastic food, my only complaint is there isn't one too close to me in NJ, I have to go a few towns over. Worth it every time
My family doesn't let me eat beef so my menu options are limited, but I absolutely love their Cajun fries! The quaint 50s-style diner adds a nice touch as well.
I share your pain… I had been dreaming about five guys until i walked in and saw that everything was fried in peanut oil. Had the same thing happen with chick fil a in toronto, they fry their chicken and fries in peanut oil. I was there on a trip and was so excited to eat chick fil a in canada, lets just say I was bitterly disappointed
This is something I learned recently as a peanut allergy sufferer, the protein we are allergic to in peanuts is processed out of the peanut oil used for frying at places like five guys and chik fil a! You can still eat at these places just fine! You can give it a search on the internet and as well from my personal experience having peanut allergies and eating at these places without any problems
@@peepeepoopookaka Five Guys still has large open boxes full of peanuts for people to snack on in the order line, which is a MAJOR cross-contamination risk, and just plain unpleasant to smell with peanut allegies.
@@IONATVS I am in Canada so my experience may differ but since covid they have completely eliminated any presence of the open peanuts, which previously stopped me from going there due to the risk of contamination
5 guys was one of the best places I worked at, it was always clean and the ingredients were always freshly prepared in the morning. Whenever the secret food inspector would pay us a visit and rank the restaurant based on its condition & food, we'd get compensated if everything was up to its standard, i.e. if we get a score of 100/100, we get a $100 bonus added to our paycheck.
Gotta say, working for them company is quite good. I was paid really well for not having any work experience prior and the general mood was quite enjoyable. Plus training was all paid time. I understand the frequency of: "why is it so expensive for being a burger place" "I can get something at McDonald's for a quarter of the price" etc. Five Guys takes a dine-in quality, specializes a few things, and streamlines it into a quick-casual format. Comparing Five Guys to fast food places is like comparing a hibachi chef to a fancy restaurant. Sure there's food in common, but who orders food from a hibachi place for just the food? Five Guys is like that with time, like said in the video.
I've always been the type that will pay more for quality, and a quality burger is something I enjoy a great deal. I really enjoy Five Guys approach on this.
From a former five Guys manager, they treat the employees pretty well, the menu can be rattled off in a minute or less, everything other than bread is prepped in house within a day of use, and the bread comes multiple times a week from a bakery owned and operated by five guys.. Managers go through rigorous training and have to pass 3 tests to be certified as managers. The cleanliness standards are higher than Healthcare settings I've worked in.
I absolutely think the price and wait time is worth it, i always come out full and satisfied. The burgers honestly are the best I've ever had and usually are the only ones I'll eat if I can. I really don't like burgers but these are my favorite 😍
I've only ever been twice and each time was a good experience. The fries where amazing and they had peanuts on the table (before covid obviously). My favorite thing was that when I ordered jalapenos they where actually fresh! And not pickled like most places. Which means no stems! The price will definitely throw some people off but if you want a cheaper price then go to MacDonalds.
Five Guys are really good, because their customer service is great for burger joints overall! They also don’t sellout nor sponsor stupid sports leagues. I like mushroom burger, also do a video on Johnny Rockets, they’re an underrated burger joint!
Love Johnny Rockets, but I think they closed a lot of locations recently... maybe the vintage nostalgic aesthetic is less attractive to modern customers? Prior to them closing most of their locations in LA, I also remember a sharp dip in quality. Their chili cheese fries, especially, switched from melted cheese to cheese whiz. That was sort of representative of the dip in quality for the restaurant as a whole
I from the town of the first five guys and went to school with all the kids of the five guys. Great family and dude threw the biggest parties ever. Now he just travels the word and enjoys being super rich
Best franchise burgers for sure. Though their pricing has gone up tremendously in 5 years. A burger + fries for $16 is getting in to sitdown prepared cuisine territory.
