FIXED! - Rivian Body Damage REPAIR PROCESS 

Hey Scott, Your video could not have been more timely as I just got my R1T back from "Jack" at "Stuttgart Auto Body" after having been rear ended. My tail gate had to be replaced along with the rear bumper and some side panel repairs. As was probably your situation, Rivian recommended Stuttgart (Arvada, CO) given their unique expertise with Rivian and Tesla EV's. That said, my experience with Jack / Stuttgart could not have been any better. I'd told Jack he has a customer for life as I'd never consider any future repairs through any other body shop ... I highly recommend that any Rivian owner in the entire Colorado / Central Mountain Region use no other body shop and insist on working through Jack directly. He's exceptionally knowledgable, very responsive and highly ethical. I'd literally drive or transport 250+ miles just to have Jack handle any repairs required - he's really that good.

Glad Rocky is back in great condition!

Wow! $3200 per year per car? We pay $1200 for our ‘23 R1S LE with full coverage. Just surprised at the difference. Glad you got it sorted and keep the great content coming! ⚡️👍

Thanks Scott for sharing! We had a remarkably similar experience, but we were rear-ended in about the same spot but on the passenger side. We had our work done by Accurate Auto Body in Redmond WA who is a Rivian Certified shop. Interestingly, our final repair costs were very close to the same as yours, which did include reapplication of ceramic coating that was covered by Nationwide. I was very pleased that all of the coordination was done between the shop and Nationwide with minimal interaction needed by me--very helpful since we live 90 miles from the certified shop. Accurate Auto Body did a great job. FWIW, this repair happened about a year ago and even though I was not at fault, my Nationwide insurance costs increased over 60% when it came time to renew. Now I'm looking into moving the Rivian to another carrier. BTW, Rocky looks great!

Just went through this myself recently! My R1 got rear ended :( Glad to see rocky looking like new and love the new garage btw 🤙🏼

Great work!

Scott, I had many of the same concerns as you when I had my hail damage. I have USAA as my insurance company, and they did not balk at all on any of my claim, and supplementals. My pain point was more with the collision center I went to (Rivian Certified) in Colorado Springs, and Rivian. With respect to Rivian, I completely understand that they are trying to get vehicles out to customers, but it took them 3 months to get the parts to the collision center. During that whole time, it sat at the collision center, instead of my driveway, which brings me to the pain point with the Rivian-certified collision center. In my very humble opinion, and not knowing ANYTHING about body shops and how they work, they could have torn it apart for the initial assessment and appraisal, sent off that estimate to my insurance company, put it all back together again and let me drive it until parts come in. That did not happen. They are now in the last week or so before giving it back to me, which means they have had it for 5 months. It is now to the point where they have had my Rivian for almost as long as I have. Thankfully, I should have my baby back in time for her first birthday, and I have a bunch of really cool presents for her. I hope to be able to compare notes at our next RMRC meetup. See you then.

I will share my story with the same type of Dent on my r1s. I got an appointment with a shop in El Segundo 3 weeks after the accident happened. Then it took 3 weeks to repair from in authorized rivian shop. Total cost was $8,500. I don't think they took apart the aluminum I think they just fix the bumper and repaint it. But they repainted more than just the area they Blended everything around the area.

THANK YOU FOR SHARING! my R1s was damaged a little part at charger port area, the estimate was $9900, and now three months passed, still not get my r1s back. nationwide too, they handled the payment directly to the certified body shop. kinda missing my R1S... location is california.

Hello Scott, out of curiosity, did you consider paintless dent repair (PDR)? I've seen a couple time-lapse type of RU-vid videos in which this technique was used in cases that looked similar to yours, and these videos left me with the impression that PDR could potentially be a lot quicker and a lot cheaper than what you experienced. Thanks for your help.

Pantless dent removal could have gotten that back to 100% for a fraction of the cost and still had the vehicle being 100% original.

Thanks for being gracious about my collision. Driving skills or car repair bills. 😂😂😂

Did you consider PDR instead of the traditional body shop repair? And would Nationwide have covered PDR?

Scott, looks great! RE: Nationwide not paying auto body shop directly, is this the policy of Stuttgart for all insurance companies that they collect the amount from the car owner, or is this a specific Nationwide issue?

How hard there was to get a parts? Been told that its almost impossible to find parts for Rivian

Hello. Who can put repaired exsalvage car to "Drive" ??? Need software ~toolbox. We pay for it.

Why would you pay over 3k for each R1S with Nationwide, a Rivian affiliated insurance when I pay less than half that with GEICO!

that quarter should not have been cut off.

Really highlights how bad a design like this is. What should be a small back panel fix (or replacement), a tiny fender bender, is a massive effort. Contributing to why insurance costs are extra high.

Wow, expensive insurance. I pay $1200 a year for both of my new vehicles (Audi and BMW), but I do have a $1000 deductible on each of them.

🤤 *Promo sm*

hmmmm...seem like it can be fix by a dent expert.instead of replaceing the whole panel....

These new vehicles are very costly to repair. Drive with care.