I bought Nothing phone 1 from flipkart. They are charging 29Rs for secure tamper proof packaging. But when I received the phone, the outer case was normal cardboard with cello tape which was coming out. I called customer care to refund the amount charged in the name of secure packaging. They have not done it and i will now pursue it legally. I have kept my packaging intact. Taking customers for a ride @flipkart
BBD sale k time power Bank lene k soch raha tha 1279 price tha 20000mah saalo ne Cod band karwa diya tha ,Amazon se wohi power bank kharid liya Cod.Abhi Flipkart par Cod dikha raha h.
Earlier it used to make sense for normal users to buy from big online brands like flipkart and amazon. But now all card offers are available on offline stores as well, It is much safer to buy from Reputed offline store even if you are paying 500-1000 Rs more. Also its better to support local business instead of big billionaire brands who are already making profit in crores
I had ordered Ipad 9th gen. during BBD. There was no return policy in that product, Open box delivery policy was there but the delivery agent denied giving me open box delivery( product was delivered by Ecom xpress). Delivery agent told me that his company(Ecom xpress) isnt responsible for providing open box delivery. I straightaway contacted flipkart. They assured me to provide me Open box delivery only. They even assured me that my order wont get cancelled & they will be contact me with better resolution. But they just kept on pushing time required to solve the query.(its been more than 10 days but query is still unresolved). At last ordered got cancelled on its own. Such is the pathetic service of flipkart. Atleast fulfill the condition which u put during placing the order. Really Fed up of flipkart.
I purchased iPad gen 9 back in July from chroma... Was 27k approx back then with card discount.... Opted for store pick up then.... From that experience I learnt to always purchase expensive products through store pick up only.... Avoid e-com's for that. Also go for iPad air 5 instead for gen 9 ... If you are planning for keeping it for 5-6 yrs..
In my city, Flipkart's delivery patterns don't follow open box delivery method. If delivery location is 10km away from their office, they simply reject the delivery. Contacted customer care lots of time but they didn't resolve these issues.
I recently bought samsung f23 5g from Flipkart in BBD sasta ma milrahe tha At delivery time i did open box delivery But the delivery boy said , we are third-party delivery services we can't give openbox delivery, he said only ekart Flipkart own delivery services gives open box delivery service
@@bigbullshorts-yt thats bullshit. even if they are 3rd party delivery agents, they will have to do delivery as per flipkart guidelines. record their video if they say stuff like this or reject the delivery.
Huge respect for this man. Raising awareness regarding this issue when other tech creators are not even talking about it. I mean, hats off to the dedication rakesh bhaiya shows regarding sharing info to the viewers. Flipkart must be sued due to this or at least some strict steps should be taken against them.
@@techcloud2510 GT bhai asa awareness video's bana rha he esliya sabki jal rhi he koi sponsor nhi kar rha, dusra creators promotion pe promotion kudhke faida kaliya kiya ja rhe customer ko chutiya bana rhe ge
Seriously, Flipkrt has changed a lot after Walmart has taken over. Customer misleading info were there previously but it was neutralised somewhat by Flipkart excellent service. But now they are moving away from service and are focussed on selling only with almost little to none responsibilities
Bro.. flipkart is not the same anymore.. recently I had to cancel a product because flipkart while ordering showed me "delivery by 11 pm tomorrow" and guess what after I ordered, my delivery date bounced 7 days ! It is fooling customers by making false promises !
@@sukhmeetsingh9520 correct...flikart khud likhega 12 baje ke under order kaar ne main delivery kaal 11 baje taak honge...lekin after ordering, delivery time 6-7 days lagate hain...pura app ka haar kona misleading hain
Flipkart nahi Scam Kart ban chuka hai eCommerce websites, they are taking customers for a ride. Same they did on the controversial iPhone 13 BBD sale. Now they are again upto it with this new return/replacement policy. Kudos to u to raise this issue and highlight to innocent consumers. Huge RESPECT 👍
I bought Samsung tab s7 plus from Flipkart and the product was delivered on 30 March 2023 . When I booted my tab up the wifi didn't turned on at all . I called customer care executive they asked me go to Samsung service centre and get it fixed. I visited 3 service centre to get it fixed but they told that product is defective one and it is seller's responsibility to refund or replace the product. I then contacted Flipkart again they told the back end team will help . When back end team called he said that he can not help me and he is escalating issue with senior team. Then senior team called the lady on the phone just repeated the same thing. Now Me being a plus member feel so cheated that I can't explain. Product is under 7 days replacement policy yet Flipkart is denying despite the product being defective . I have uninstalled Flipkart and always advise others to stay away from Flipkart. Pathetic Company and Service
Flipkart's policies are growing anti-customer and pro-seller lately. I still haven't received refund amount for a returned product & they've marked the status as refunded. Thanks 🙏 a lot Rakesh bhai for casting some light on these issues.
I think Amazon is way better than flipkart in case of after sales service. I bought a printer 3 months ago from Amazon. I received a defective product. From the Amazon app I wasn't able to find an option for return or replacement. I simply called the customer care and they arranged a one-day replacement without asking any questions. I was very happy with the service. Things got sorted in a 1 minute call. The delivery guys are a bit dumb though
True i kept clicking on buy now to buy an iPhone in BBDS in Flipkart just to get an error message …woke up the next day and ordered seamlessly on Amazon at the discounted price(iPhone 12 for 39k)
Hats off to you Bhai !! You are not those youtubers who after fame got enslaved by big brands. You have worked on genuine issue of users who actually alone can't raise such voices but you have raised the issue . Thanks Bhai do make such awareness videos
Hats off to your guts Brother...You genuinely care for people...Now a days, many creators has become puppet of the brands in the name of Paid promotions..But you really showed you genuin approach to help people...It's really a big issue with such a big brand...Thanks a lot for the video
@@techcloud2510 toh fir ek kam kar bro yehi jo yehanpe kar raha hai jo chutiyapa woh baki creators ke channel main jake puch ki kitna paisa mila flipkart se
@@techcloud2510 jo bhi acha kaam krrha hai usko appreciate kro naaki compare tere sath aisa nhi hua hai toh fudak ke bol rha soch tune 1 lakh ka phone mangaya hota aur usme kuch defect nikal jata jo delivery ke time nai smjh me ata aur flipkart replacement se mana kr deta tb kya krta ye issue bhut important hai badhiya kaam kr rha hai GT…bhn k lund apne kuch badhiya kaam kroo gyaan mt pelo
Man, I have been following your videos for the last 2-3 years, and I can say without any doubt, that the content quality by you has improved a lot, a lot. I mean it. If it wasn't for you I don't think ordinary people would have come to know about such mischief performed by Flipkart. Thank you for bringing such quality videos into this huge contaminated river of tech videos where we only get useless unboxing videos and no detailed review. Thank you, Cheers, and wish you more success.
For this reason i love this guy. He is a genuine guy who cares about the average demographic of consumers n wants their wellbeing and him not including him his channel name to interact with these companies shows his level of concern which the other Indian channels don't evn botehr doing. Keep up the good work and thank you and ur team for ur hardwork.
Respect 🙌 Itni research or time lgana for awareness deserve praise from us comsumers. Thank you Sir for taking this initiative. Hope other content creators will talk about these issues too.
Flipkart's phone exchange policy is also very faulty. Flipkart waale har dam kosish karte hai taake exchange na kiya jaaye aur pura paisa deke aap product kharido. The same trouble is for phone and laptop exchange. Flipkart me they also told me once ki agar issue unke listed kuch issues me se na ho toh wo replace nahi kar sakte. Its great that you make videos on these topics. Much needed ❤️
mera bhai exchange waqt 2k dikhaya tha...magar wo delivery boy ne kaise bhi karke bola ki display mein problem hai exchange amount kam padega bolkar final exchange price 1450 hua.Fir after 8 hour message Aya ki "your exchange product has been cancelled during delivery". Matlab ki delivery boy ne wo mobile apne pass rakhliya hoga or wo bej dia hoga > 2k.
I have returned mi 11x ordered from flipkart during delivery (before box opening). Even delivery person told to sell older devices on cashify Or even Amazon and to avoid buying future electronics from flipkart. Their policy change is even affecting them as they directly face disgruntled customers
Same here bro. Ordered pixel 6a but the delivery guy didn't came for delivery and rejected my order at EOD and Flipkart kept promising dates for delivery and kept delaying. I finally cancelled the order for peace of mind.
No replacement was done in my case. Na hi flipkart ne replace kiya na hi samsung ne. Only repair was applicable..I got scammed lost 30000 😢 never accept order if return is not mentioned @gyan therapy please help
With convinience comes people who are more than happy to misuse it. Earlier. people used to simply order phones, try them and would return/replace if did not like them. And because of a very small minority who did that, the brands are making it hard for normal users to get the best customer experience. It's really sad. Thanks for shedding light on this issue.
I noticed this pattern of flipkart about 6-7 years back and switched to amazon. Till date, I have made sure that I dont use flipkart, my account is deactivated and also make my family members/relatives/friends aware about flipkart's patgetic policies. To me it's either Amazon or offline market to buy gadgets or electronics
Bhai Amazon is faaaaaar better. Just purchase from genuine seller, check their rating. You will never be disappointed. Flipkart has blocked 4 accounts whereas my amazon account is 7 years old, done more than lakhs of shopping. Amazon is best.
I bought IQOO 9 PRO from amazon and after some days I had a lot of issues with the UI then I visited Vivo service centre and they just asked me for the proof of the issues. They replaced the device with a new one as they have a replacement policy for a month. Also Vivo gives free covers and screen guards installation. I really liked that just mentioning. Been to different devices but this kind of service was different ✌️
@Aryan bro I have used almost every brand of Android phones and just came to IQOO after being the OnePlus fan. UI is literally good from what you guys have in your mind. Instead I kinda hate the color os implementation on OnePlus these days. For IQOO just a suggestion try to debloat or disable things that are of no use to you and you'll love it
Now a days actually there is no return policy on mobiles in flipkart. I already faced this bad experience. My nearest service centre was situated 20 km from my residence and the centre charged some money also. So don't buy online and just go to a mobile store.
Chutya ho tum . Off-line ka phone may problem hai to kaha jao ga tabhi service centre ki Dhaaka khana hai seller kaam hai sell karna repair karna nahi. Ecommerce websites are a platform. Here you can find various types seller to find you need.
@@anirbansaha3355 you're very wrong bro this service center people never accept their mistakes and what about the customers who live in towns or villages they have to travel for one day for service
@@anirbansaha3355 Don't use this type of language. Most of the people in India lives in villages and they use this online platform for various items like mobile etc. But this decision hurts all of us and force people to go back to earlier off kine shoping which are available only in big cities.
Sir mai bahut presan ho raha hi maine flipkart se samsung ka mobile purchase kiya h usme problem Aa rahi h or yeh replace or return kch nhi kr rhe h plz help me
Best video ever by Gyan Therapy, thank you for your hardwork & perseverance for consumer empowerment. I have never even heard of these points before I was still under the impression that no matter what happens Flipkart/Amazon will handle.
Love you brother...never seen such brutal honesty for subscribers... Many big RU-vidrs forget that they must be loyal to their subscribers ( as we helped them to grow) and not the sponsor companies ...hope you will always keep it up Thanks from the core🤗🤗
Bhai literally a bold move to discuss the issue by taking the names issues properly. Nowadays Flipkart is looting in every possible way and they have made new unauthorised and non accessible policies which we don't even know. If all the creators talk on the same issue at them it may reach them and may be they look into it to resolve, otherwise it's direct robbery and cheating
Today I bought Vivo v27 mobile from Flipkart.I m facing display issue and I want replacement brother pls tell me is there any chance to replace it. . 🙏🙏🙏 Who can replace it? Vivo or Flipkart. Pls tell
I truly respect content makers like Rakesh Bhai, who works so hard to address real life issues which the end consumer faces a hard time with. We Support you to the Fullest Rakesh Bhai ✅ Gyan Therapy Zindabad ✊
Sir thanks for creating awareness among us. In my opinion, you are the only creator who only doesn't talk about the good side you also talk about the problems. This makes you different from other creators. Huge respect for you. Lots of love from Odisha ❤❤
Came across alot of negative experiences from FK buyers during this sale period including account blocks when contacted for product return/replacement. I will definitely think twice before buying anything costly which is exclusively available on FK. Needless to say if it's available elsewhere, will buy from there but not FK. They are playing with customers and need to be taught a lesson.
Sir mene moto g 54 5G kharida hai aur me use replace karna chahta hu but mene use accidentally Android 14 me upgrade kar dia hai toh kya wo replace ho jayega please reply sir 😭
I already felt sceptical about the service centre return policy. Great that you highlighted the issue, because a normal user will not read the terms and conditions in detail and would probably not know that the return functionality is not available.
Very bad return policy, Because if you got damaged product or Damage refurbished device in this case service centre refuse to exchange by saying this damaged is done by you so we can't replace it , we can repair it but sometimes they can charge you lots of money for repair every in warranty I purchased redmi phone in just few days it's display turned Black and service center refused to repair they said its damage is against our policy! Now that the phone of 23k is store in box which was only used just for few days .
Great work bro. You guys along with other creators can help us by raising this issue to the company since they won't listen to a common man how much they try. And thanks for the effort.
Thank you for making this video! I would like to add to this that Flipkart delivery partners don’t follow open box delivery at all, even in metro cities. I was told that I would have to do the open box delivery, but the delivery guy simply handed me the box and verbally told me that it doesn’t matter. Lots of misleading being done by Flipkart.
Sahi me bro aisa mere saath bhi hua tha. Meine Apple Watch mangwai thi uspr open box delivery tha but, delivery wale ne open hi nhi krne dia bola lena h toh lo nhi toh chahe cancel kr sakte ho aap. Mujhe lena hi pda luckily koi issue nhi aaye😅
we refused to accept a phone on Flipkart for not allowing open box delivery. However their app shows that they won't care for us if we don't receive correct item because we are asked to check for open box delivery
@@blazedt mere saath bhi aisa hua mene camera se unboxing record kia taki fk ko complain kardu toh proof rahe mene kuch nahi kiya lekin kuch problem nahi nikla
Thanks for highlighting the issue, let us all comment here to show that this policy is indeed concerning and we might consider to move away from flipkart due to this.
@@ruchirpandit501 ONDC is not developed by NCPI. It is non profit private organisation promoted by DPIIT of GOI. Mostly Banks are shareholders of it both PSU and private.
The only person I have seen who did not get feared from any brand and tells the truth and spread awareness......A huge respect to Rakesh Bhaiya and Team.
Great work calling these companies out. I have been saying this for a very long time that Flipkart is not trustable at all and is merely running on made up policies which change as per their convenience. Amazon is following suit as well but not to Flipkart's extent. I have recently been buying all electronics directly from showrooms and I advise others the same.
NOW EVEN THEY CHARGED CANCELLATION FEE. I have ordered something from Flipkart on Sep 22 and delivery date was on 2nd Oct but delayed the delivery to 10 oct and when I canceled it they charged cancellation fee .
@Gyan Therapy facing the same issue, ordered a moto g52 on 27th Oct, and received a damaged product, no replacement or refund provided. same story open box delivery, contact brand for replacement, etc..
Agar Flipkart pr phone lia aur phone main kharabi aygi to phone return hota hai ya nhi new policy main voh service centre le jana padta hai kya agar phone damage/missing/volume button/camera work na kar rha ho to replace hoga kya Aur ab replacement kaise karva sakte hai please explain 😢😢😢? Service centre walo ne paise mange to kya kare Offline se buy kru kya phone Lekin mujhe Jo phone chahiye voh offline nhi milta aur us company ka service centre 200km dur hai replace karvane ke liye agar service centre walo ne na bol dia to phir kya kare
I am currently facing the same issue and what a coincident ... you are raising the same topic. One more important thing please suggest WHAT IS IMPORTANT- THE PRODUCT ITSELF WITH ITS OWN PACKAGING OR THE USELESS OUTER PACKAGING WHICH IS PROVIDED BY FLIPKART ? Because Flipkart is denying replacement or refund if the outer packaging is lost . I am having this issue with my S22 plus purchased during Big Billion Days and wanting it to be replaced because of Over heating issue.
In other words, flipkart doesn't care once the product is delivered. Because service center are not available everywhere. Flipkart is essentially a courier service now. If there is any issue in the product once the delivery is handed over, flipkart says deal with product seller, don't bother them. I'd recommend do not go for this scam. Try other alternatives or directly buy from shops.
Hats off to your courage... You're showing the real face of a Online selling Giant Company... You're standing with the truth & which is Right 👍🏻 More power to you brother & hope you will always raise your voice against the Odds...✊🏻👊🏻🤜🏻🤛🏻 Stay exact the way you are in 🙏🏻🙏🏻❤️❤️
Flipkart applied 50rs return charges as according to them am returned so many product, but they made a hipe of easy 30 days return policy, so how could they implement such policy without and t&c. They should mention about this charges previously. They can't use such data
Unfortunately I am also a victim of the scammers known as Flipkart. I bought a moto g72 phone last week for my mom and the display is defective. But when I contacted customer service, they wanted me to go to the service centre to get it repaired. How can sellers get away with this? How can Flipkart get away with this? This is so unfair to customers. In Europe or the USA, when there is an issue with the phone it can be returned or replaced. But in India, you just have to pray that your device is not defective and if it is, it's the customer's fault and he has to run around and get it replaced. Unbelievable.
Kudos to you sir, You are really doing a great job, because you are really open to the truth in front of the customers, which are not done by the other youtubers or brands. Keep it up sir just don't sell your self esteem to the brand.
Amazing work 🙏. I prefer offline for costly items. I purchased pixel 6A online after several years. I have worst experience in returning items whether it’s furniture items or anything else.
Well said sir...i faced the same issue with Reno 8 5g ... But Flipkart not accepted to replace...i feel so suffered and hopefully this was my last mobile but through Flipkart... Happy to see you stand for it. Now better to spend 1000 more nd take offline buy
Very informative video sir... You are really educating people by just doing R&D from your end.. Flipkart, Amazon they are really big big players in market.. they have very powerful customer base.. if this things will continue in future government bodies or higher authorities should take serious action or implement good policy on them in favour of customer.
HUGE RESPECT Sir, U genuinely Care for Your Subscribers, U genuinely told truth, Flipkart Customer Support is worst in Ecom Industry. My account is blocked from last 1 month without any reason, no resolution has been provided yet, they are always saying your complaint has been forwarded Blah Blah, Thanks Sir, ir raising Voice of Consumers
I had to fight for a replacement from flipkart. One of the worst experience ever. The infinix note 11s came with scratches. Everything looks fine till I saw the scratches on the side. Just to prove that, they did a lot of circus to deny that. I literally had to go back and forth. After two weeks of fighting and proving it was a manufacturing defect, I got a replacement finally. Headache policies and process!
@@diysai You have to produce the images from all angles. Top to bottom, front and back, ports. Main picture where display is having issue. You have to upload bases on their requirements. If you miss something, they will waste time. What did they tell specifically?
@Mithun Dias thank you for replying. The problem with my phone is the screen itself, which has a bubble on the inside. It can't be seen straight away, but if you tilt the phone at an angle, you can see a dent in the amoled display itself. First, they said we don't have a return policy and asked me to go to the service center. Then when I raised a return request on the app with the photos, they said that you'll get a resolution by 18 may which is outside of the return window. Even Samsung said that replacement is Flipkarts responsibility. I'm doubtful if Samsung will give me a replacement for such a minor issue. But flipkart is being very stupid.
@@diysai You have to reiterate that it's a manufacturing defect. They will listen if you are persistent. Make sure you give a call and get connected to a superior who will deal with it better. Explain the scenario and tell it's clearly the manufacturing defect. Only when I turned on, I got to see it clearly and it needs to be replaced. It was a battle for two weeks. It wasn't easy yet I got it done. They are numbskulls for sure. What can the foot soldier do. They are directed to follow policies. They policy has a twist too. Only on special cases.
Wow.. Respect for you to cover this consumer related topic and educating us. Also Moto will not entertain generic queries or issues, they always ask for Model number and IMEI number. That's their script.
Exchanging a phone is also a tough nut to crack when it comes to Flipkart. Very bad experience, faced this situation today itself. A video on the same topic would be appreciated.
I use to follow a lot of "so called" tech channels before I explored the real ones including you , Mrwhosetheboss After buying Iqoo 9 SE in this sale , now I understand how Honest you are, that I can TRUST you , Really very happy with purchase Love uh 🥰
I bought Realme GT Neo 2 in December last year from flipkart and it had a display issue but still it was neither replaced nor returned. I am using the device till now with the issue. The fact is that the service center is not near my home. Its difficult to trust flipkart these days in terms of return and replacement.
I managed to return the exact same realme gt Neo 2 in November last year from Flipkart It's quite a hassle return was rejected twice and third time it somehow got accepted I was lucky. Pathetic service from Flipkart And yes I returned it because of extreme warmly tuned display and also black colour crush.
@@Trust_in_Passion I talked to Realme's technical team and they claimed earlier that its a software issue and when it wasn't resolved after the update they said its a hardware issue and I need to visit their service center to resolve the issue.
Sabse acchha option hai ki offline market se jaake mobile purchase kro ya authorise seller se km se km wha jaake mobile use krke to le skte hain or offline market maximum time online market se mobile saste bhi mil jaate hain agr online koi offer nhi lg rha hai to
Bhai ek baat batao.agar 5g aayega, especially jio 5g stand alone 5g,log jab 5g mein apna no.switch krenge toh jaahir si baat hai ki 4g users ghatente. Toh kya uske baad chances hai ki 4g ki speed/stability increase ho?? Kyonki jio ke case mein toh 4g ke infrastructure waise ka waisa hi rhne wala hai. Ye baat obvious hai ki 5g jitna kabhi nhi badhega.par kya abhi ke mukable badh skti hai ya nhi??
thankyou sir for sharing and raising this serious isuue because many users are also facing these problems you are doing great work our support is with you love from rajendra nagar
Power of social media can be put to right use through videos like these. Very good initiative by you to highlight such issues and be the voice of people . We salute you. Rest, govt. Should step in to stop scamsters like flipkart playing around with people's emotions so openly....bloody it is somebody's hard earned money, that single phone might be a long manifested dream of someone which he stretched himself to buy and later gets into such traps..totally uncalled for !!! And high time flipkart should not only be answerable but also pay the price for making ppl go thru such hassles !!!......'to fair practices'!
Naive argument.....they are just a platform that connects seller to buyer. I read someone had filed a class suit against amazon for the same issue. Nothing happened.
Bhai keep makkng these kind of videos it really helps in raising awareness which honestly no other RU-vidr does in Indian community. Keep on the good work❤️❤️🔥🔥
Brother. I work for amazon I know why we e commerce brands are bound to do this , I am in a state to provide you more insights, of this policy implementation . In the case of Flipkart it is slightly different. Incase you want to provide more information to the users. I can provide you the support
You are Raising the Right Issue , Not A Single Tech Channel Is Talking About this topic except You , Now @Flipkart is Not except Return Easily which is Not Good For Customers
