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Flying with Scoot as “Air-pprentice” - What Passengers Don’t See! 

Sam Chui
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I worked as an “Air-pprentice” onboard Scoot Boeing 787 flight from Singapore to Melbourne. Compare to my usual travel as a passenger, this is a totally different flying experience! Watch how I perform as a cabin crew!
Before the flight, I got to attend pre-flight crew briefing, learn the safety aspect of the flight, the operational planning from dispatcher and did some flight simulator training on the Boeing 787 with Scoot pilots.
It was a full flight to Melbourne with 372 passengers. On the flight, I performed the pre-flight checks and greet passengers at door 2 left. After takeoff, I serve passenger food and beverage. There was a lot of hard work to deliver services and handle unexpected situations. During the flight, we did “SCOOTITUDE” exercise, which is an engaging exercise to make passengers' experience more fun and enjoyable.
At the end of the flight, I was given my performance from the purser and my own thoughts about working as a Scoot cabin crew.

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21 апр 2023

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Комментарии : 512   
@DominicLotters
@DominicLotters Год назад
I flew on Scoot from Sydney to Singapore. Their service levels were on par or better than a full service carrier. One of the crew saw that my 8 year old daughter was fascinated by what they were doing, so they asked if they could take her out to the galley and give her a bit of a tour. After 30 minutes went by, I got up to go and find her only to discover 4 of the crew doing her hair to match theirs before they got her to help out as though she was part of the team. Next minute, she’s walking down the aisle being helpful! She was so happy and the crew were genuinely spectacular. That was years ago now and she still talks about it.
@edward88881
@edward88881 Год назад
I certainly gained a greater appreciation for flight attendants on these long haul flights. They work hard, fill many responsibilities, it seems exhausting, and they need to smile through it all. The Lead Flight Attendant, Bubu, really showed professionalism throughout.
@buvanesd5466
@buvanesd5466 Год назад
Awwww, much love from me! Please do say hi if you see me on board! Bubu- Scootee 💛
@roccosound8825
@roccosound8825 Год назад
I have flown with Scoot twice and they were fantastic. In addition staff at Changi airport were also super nice asking me how things were going and did I enjoy my flight. All up going to/or coming from Singapore with Scoot is always going to be nice.
@needmoney666
@needmoney666 Год назад
Great video! Fun and informative. Much respect to the crew who make our flights as safe and pleasant as they can.
@FlyingAsia
@FlyingAsia Год назад
I am a Singaporean, very glad you flown with Scoot and even as an apprentice! Honestly Scoot isn’t as bad as what most people portray them to be.. Great video Sam!
@noob.168
@noob.168 Год назад
what are the most common complaints?
@jsurfin1
@jsurfin1 Год назад
@@noob.168 Anything you can think of from entitled passengers who pay budget fares but want full service experience.
@user-kk7nu9sv4p
@user-kk7nu9sv4p Год назад
@@noob.168 SCOOT usually have dirty cabin
@user-kk7nu9sv4p
@user-kk7nu9sv4p Год назад
@@noob.168 and SCOOT staffs always give us bad impression and not up to par of service
@user-kk7nu9sv4p
@user-kk7nu9sv4p Год назад
@@noob.168 and SCOOT charge expensive ticket tho.
@cmacmenow
@cmacmenow Год назад
I just loved this! What an amazing flight and service from everyone on board. Bringing the fun and sense of adventure back to flying. We need this level of joy and positivity in the Eu and U.K. Sam , one of your best videos ever!
@hendraahinsetiawan2929
@hendraahinsetiawan2929 Год назад
My high respects to flight attendances, air crews, all the peoples "behind the screen" in aviation industries. Kudos to all of them. Salute to Scoot Airline, looks like they are having a better service-standard now, looks like everything's better, coz always remember that Scoot is only a "budget airline" not a "full service" one. Keep it up, Scoot Airline. And, last but not least, as always, thank you for a "Five-Star" footage, Sam. "Terimakasih dan semangat selalu".
@Sotweetie
@Sotweetie Год назад
Sam is such a great guy and humble enough to go from first class to service - love him.
@joergr82
@joergr82 Год назад
Scoot!! Your marketing team nailed it! Fabulous video! Well done!!
@yiqi8526
@yiqi8526 Год назад
want to see Sam be an air apprentice in more videos. It's interesting to see what happens behind the scene!
@xinning4405
@xinning4405 9 месяцев назад
what a refreshing way to capture your flight experience from a crew’s POV Sam!
@richardmiyasaka2635
@richardmiyasaka2635 9 месяцев назад
Sam, all respects to you! You got game, putting yourself out, going all in, and doing the job well!
@mrkc10
@mrkc10 Год назад
Another great video Sam. What an opportunity for you to be a “crewmember” for a day. So many of us are unfamiliar with Scoot and their operation but thanks to you and this channel I would be very much inclined to book with Scoot. Their service and product along with passenger testimonials seals the deal for me. Thank you again for what you’re doing for aviation.
@LAXPLANESPOTTER
@LAXPLANESPOTTER Год назад
MY REVIEW: Hi Sam. I met you at Clutter Park last time you were there. This video is incredible. THE audio is loud, and level and clear and perfect from start to finish. Everyone has excellent audio. The multiple cameras was great. From the cams in the kitchen to inside and outside the simulator. Cams in the cockpit watching the crew and cams watching the runway and landing and controls. Cams in the cabin with many different angles. Incredible editing and transitions. The flight crew speaking with you like you were a co-worker and friend. This was like a Hollywood production. I loved the humanity of it all. I felt connected to the staff and the flight. The feelings and emotions you expressed while working- from fun to tired, to sore back.. Very human and real. With a live shoot like this, there is no way to script this, but it was perfect from start to finish. THE PR gained from this video will be powerful. Anyone watching this video would want to fly Singapore. You made them proud. The warmth and kindness and stunning beauty of the staff really comes through. I felt appreciation and a connection to all the flight crew. This was impressive and professional.... Nothing self serving or ego about this- Just darn good production and a video of perfection. Now I understand why doors open for you and you are given the access you get. Thanks for sharing this with the viewers... thank you Flight crew and Singapore airlines...
@user-kk7nu9sv4p
@user-kk7nu9sv4p Год назад
the 3:35 show no exit light on carpet!
@nurrizadjatmiko21
@nurrizadjatmiko21 Год назад
Very different and awesome experience indeed, sir. Personally in my time to visit Singapore, I have never flown with Singapore Airlines, Jetstar Asia, and even Scoot but hopefully i will have a chance to fly one of 3 Singaporean airlines in the future. Btw, 🙏Happy Eid Ul Fitr Mubarak from Indonesia🇲🇨
@arabeesa
@arabeesa Год назад
eid mubarak from saudia
@heythave
@heythave Год назад
Singapore Airlines use new airplanes and so you have a more comfortable ride on these longer flights. Their food are decent as well.
@kopi-c-kosong2371
@kopi-c-kosong2371 7 месяцев назад
Singapore has two airlines, not three. Singapore Airlines and Scoot.
@robbysebala5389
@robbysebala5389 Год назад
Hey, Sam! You did GREAT! The main thing is that you kept smiling and exercised patience and high hospitality even though your back started hurting a bit. This is the kind of professional performance that makes customers keep coming back even though they do not speak the same languages as you. The smile and warmth are the universal language, right? Keep on rockin' in flight, Sam! :-)
@BanannaMonkeys
@BanannaMonkeys Год назад
Probably your best video Sam. Loved seeing you get to work, this was a fresh perspective that your other videos don’t have. Respect for the Scoot team, they are working hard.
@xvsj5833
@xvsj5833 Год назад
💛 Sam fabulous idea your a natural at customer service 👍✌️thank you for sharing 💛
@Richard1855
@Richard1855 Год назад
Sam, what can I say but "good on you", for putting yourself out there on the receiving end. This video, albeit choreographed, does give a good insight into what goes on behind the scene. Hopefully passengers understand and appreciate this when they next fly. Thank you.
@lkelly253
@lkelly253 Год назад
It’s a giant advertisement
@user-kk7nu9sv4p
@user-kk7nu9sv4p Год назад
the 3:35 show no exit light on carpet!
@bikpangwei3519
@bikpangwei3519 Год назад
This video recall my memory, Scoot Airline, my 1st time fly with this airline from Singapore to Haikou on 20171212, that time was flight with Airbus 320.
@iaexo
@iaexo Год назад
Dude that part with the dispatcher was so cool, amazing to see as a flight simmer. And I’ve never seen a Scoot cockpit departure so that’s a first!
@ClearedAsFiled
@ClearedAsFiled Год назад
FA's are rock stars.... .. Maybe more people should watch this to appreciate the difficulty of their job...
@TravelwithTrevor
@TravelwithTrevor Год назад
I flew that flight from Tokyo to Singapore in October and it was such a great flight. Had to buy all the Pokémon merch.
@RK-oq3bx
@RK-oq3bx Год назад
This apprentice experience will give you how the crew has done their job to take care of their passengers. I hope you will do more videos from this experience you gained on the way to Melbourne. 👍👍
@georgesmarucelli7821
@georgesmarucelli7821 Год назад
Thank you very much Sam for this special experience. Ex steward from Varig Airlines.. ❤🎉
@wansonicful
@wansonicful Год назад
Thank you Sam for your humbleness and humility. This is so fun.
@johnchang3807
@johnchang3807 7 месяцев назад
If I were on that flight I would be keeping everything that Sam served me for souvenirs !! Love it Sam how you made serving very personalized by knowing their names , " seats quality " and how talking to passengers really could help to improve flight experience . Thank you especially for opening our eyes how tuff stewardess working to serve us. Well done team Scoot !!
@1mazforall
@1mazforall Год назад
Lovely video and enjoyable. Good team work and kudos to you Sam and everyone involved. Sending you greetings from Toronto 🇨🇦❤️❤️❤️👍👍
@mohamedmohamed-lk1lh
@mohamedmohamed-lk1lh Год назад
GREETINGS FRM TORONTO HERE AS WELL, SORRY FOR CAPS*
@LordBagdanoff
@LordBagdanoff Год назад
How’s life there?
@darkmoone9984
@darkmoone9984 Год назад
Awesome Sam to see the other side of the story. Nice to see all the work that crews put into every flight.
@elleaxewhy
@elleaxewhy Год назад
Wow I never knew there’s so much going on behind the scenes of a safe flight! And btw the B-787 simulator is super cool thanks for sharing Sam!! 😍
@smart4141
@smart4141 Год назад
Lovely Sam. What a different experience it has been not only for you but us also as viewers. Thank you for the video.
@Ms.Opinionated
@Ms.Opinionated Год назад
Love seeing all the hard work the FA's do
@netdevil17
@netdevil17 Год назад
thanks for showing us behind the scenes of hardworking scoot personnel. Used to receiving praise over SIA but must say Im pretty proud of Scoot personnel here as a local carrier.
@haydnskinner528
@haydnskinner528 Год назад
I watched this plane land a few days ago in Melbourne!
@JimsTravelLine-zo2bg
@JimsTravelLine-zo2bg 8 месяцев назад
Sam, you have such a wonderful life flying on the best (and worst) airlines and telling us about your experiences. Fascinating vlogs; thank you for sharing!
@joshyboy81266
@joshyboy81266 Год назад
I had a smile on my face from the start to the finish of this video. Terrific idea and very entertaining. First Class!
@benjaminjoseph8487
@benjaminjoseph8487 10 месяцев назад
What a cool experience for you Sam and a totally different video content as well. Loved the fact that you were able to show how hard the crew works as well. Great job as always.
@markjacoblim4939
@markjacoblim4939 Год назад
What an experience Sam! Thanks for bringing us onboard to give us viewers a better insight. Kudos to all the hardworking scoot crew. Really looking forward to my Scoot flight to Hong Kong real soon now :)
@user-kk7nu9sv4p
@user-kk7nu9sv4p Год назад
the 3:35 show no exit light on carpet!
@dipaola702
@dipaola702 Год назад
Love this vlog so much!! Sam, you did great!!! Thanks for this fabulous video!!!!!
@lzheadache
@lzheadache Год назад
No matter how much Scoot costs, it's definitely worth it. What a master piece film, Sam.
@aryang4488
@aryang4488 Год назад
Kudos to all ground staff including those behind the operations team. what a work!
@bobuncle8704
@bobuncle8704 Год назад
Excellent Sam. A flight attendant’s life seems so glamorous, but here we see it’s hard work, and I’ve much better insight. Thank you.
@AaronHarberg
@AaronHarberg Год назад
This might be my favorite yet Sam! Love all the behind the scenes looks and the conversation with the Captain.
@mmmch7
@mmmch7 Год назад
you were such a good sport! this video is particularly interesting, especially to see you play a different role! the options in the first question were too simple haha. thanks for making such good content. I can see it wasn't easy filming in such a cramped place too.
@Air196999
@Air196999 Год назад
Loved this video Sam. Excellent work. 😊😊
@jordanla6453
@jordanla6453 Год назад
This must be the friendliest airline company to allow Sam be a cabin crew for a day, I bet other airlines would take filming as a cabin crew life very seriously
@RoshanPlayzRocketLeague
@RoshanPlayzRocketLeague Год назад
First Viewer! GReat Video Sam - I'd love to see more vids like this! Big fan! Do you reside in Melbourne or Somewhere else? Also how many 1:200 model planes do you have and how often do you visit the model plane shop in Vegas?
@d123vanlol
@d123vanlol Год назад
First reply!
@PaulTC777
@PaulTC777 Год назад
Im more into cars and travelling by car but you emit good vibes.
@mervswan1121
@mervswan1121 Год назад
Sam that was a great show, The boss Lady is so Beautiful :)
@deanarndell4609
@deanarndell4609 Год назад
Great video thanks Sam! We flew Scoot Gold Coast via Singapore to Ho Chi Minh City and return March/April this year. The crew on all flights were amazing and friendly, great to see them and how hard they work during the flights, respect. It's a shame they're pulling out of the Gold Coast in July as the planes were full both ways. ✈️🌅🌴✨🐬
@PO-zk4vs
@PO-zk4vs Год назад
Sam this video tops All others! You never cease to surprise and I was smiling watching it 😁 Congrats 👏👏👏
@jetcrazy7773
@jetcrazy7773 Год назад
one of the best videos from you sam. really enjoyed. Thank you and Sccop both for your great effforts.
@jonathantan5108
@jonathantan5108 Год назад
Totally love this video and to the crews who work hard to made the flight really fun with happiness. Thanks Sam for sharing this video
@dreams2reality410
@dreams2reality410 9 месяцев назад
Capt Ian is the pilot I hope to get everytime I fly. Have flown over a hundred times and can tell he has mastered his craft.
@billgracey6369
@billgracey6369 Год назад
One of your best vids, Sammy! Well done!
@jamestnov41945
@jamestnov41945 Год назад
Well done Sam. My flying days are long over so I look forward to all your content. Long haul crews work very hard and always smile..
@Originalman144
@Originalman144 Год назад
This is great quality content! Looks like a nice airline atmosphere. Good job Sam!
@KN-tg5sg
@KN-tg5sg Год назад
Sam I'd like to thank you and Scoot for showing us what really happens on an airline. Maybe more people if they saw aVideo like This hopefully understand and be More willing to not be mean to the staff on the airplane.
@Steve-xf4uv
@Steve-xf4uv Год назад
What an amazing experience. And to try the flight simulator ! These people do a fantastic job under all kinds of circumstances. You lived it firsthand. Kudos to you, you pulled it off very well. And I learned something too - pre-order your meal !
@xmats
@xmats Год назад
Loved this video. Really fun to see more behind the scenes!
@HenryMPHone
@HenryMPHone Год назад
Always innovative topics Sam! Great job
@stevemcintyre4398
@stevemcintyre4398 Год назад
Love your enthusiasm for travel on aircraft. Keep up the excellent work my man!
@supericeman1
@supericeman1 Год назад
This is different, Sam brings us an little look in to what aviation work is like as a cabin crew very cool!
@hotscoop
@hotscoop Год назад
Sam, you somehow convinced me to book with Scoot in my next flight ✈️. Lovely everything … those smiles are infectious .. genuine
@joshuabeardsmore-mills
@joshuabeardsmore-mills Год назад
your so amazing Sam much love to you and safe travels
@1DLflyer
@1DLflyer Год назад
Great job Sam! Glad you can experience flying from a different point of view.
@jakisakemisbush9179
@jakisakemisbush9179 Год назад
wow, thanks for making them smile on six hours flight
@TonyPadgett
@TonyPadgett Год назад
Probably one of my favorite videos of yours so far. And Scoot is a great airline!
@mikestravelshow
@mikestravelshow Год назад
It's great to see behind the scenes 👏
@deepalperera4592
@deepalperera4592 Год назад
Great video, so different. Great idea to do this
@KiaKiteKoe
@KiaKiteKoe Год назад
This was awesome! Thanks 🙏🏽 for sharing this Sam 🤜🏽💥🤛🏽
@teazerfemi
@teazerfemi Год назад
Thanks a lot sir for making me so happy with this lovely video, I love all the crew😘 I sincerely love Scoot airline,the crew are fantastic, I feel like returning back to cabin to fly as a crew
@karenwolf5266
@karenwolf5266 Год назад
Think you did a fantastic job. Love seeing things from a different perspective. Thanks!
@glennkamers
@glennkamers Год назад
What a great experience, fun to watch.
@charmbatacabrera
@charmbatacabrera 7 месяцев назад
This is so refreshing seeing how it really work
@Taylod1
@Taylod1 Год назад
Another awesome video Sam, Thank you!
@Arcadiez
@Arcadiez Год назад
Very nice of scoot to give you thr opportunity to experience the work they do. Kudos
@TheRareVideosXL
@TheRareVideosXL Год назад
What an amazing video as always.
@nylapinsam6083
@nylapinsam6083 Год назад
I appreciate for your video. I know that every work is not easy but I dont expect flight attendants this more difficult. Thank you for your work to all flight attendants. To remind all passengers, we are guests to their house once on a plane. So be patients, polite, and kind to the house owners and guests on the plane that like you. Don't forget be safe and use seat belt once required.
@MH-gh
@MH-gh Год назад
Another great video & superb insight into all the effort and hard the work the crew experience (all airlines ofcourse) whilst also keeping a positive & friendly face. You also actually started to feel tired in a short space of time😄 The pilots/crew all looked welcoming
@myronjacobs5014
@myronjacobs5014 Год назад
Sam a awesome RU-vid footage, we enjoyed it tremendously. Thanks my friend.
@rezuanhaider7773
@rezuanhaider7773 Год назад
Wonderful job Mr. Sam. I really love it. Sir
@silasin2007
@silasin2007 Год назад
excellent video. what a flight. thanks for suchna great experience. Passengers respect and coperate with the Crew. they are working hard to make us comfortable.
@manjitwaryah6322
@manjitwaryah6322 Год назад
Great video Sam...always informative....
@stevehathaway4715
@stevehathaway4715 Год назад
Interesting. I'm usually a bit sceptical when it comes to long haul and budget airlines but Scoot seems to be a real alternative that you can try out even though you don't normally fly budget.
@Emirates_A380
@Emirates_A380 Год назад
Sam Another fun flight Thx🙌🙌
@djbuckeye1417
@djbuckeye1417 Год назад
Fantastic vlog. I wish they had Scoot flights to the US. Thanks, Sam, as always! And the people at Scoot were wonderful hosts, too!
@derek8335
@derek8335 Год назад
This is fun,Sam. you always surprise us with something different 🎉
@jsmsekh5900
@jsmsekh5900 Год назад
What a wonderful experience, awesome 😎
@pgilb70
@pgilb70 Год назад
A really well presented, high quality, informative production. Good promo for Scoot.
@Cardos24
@Cardos24 Год назад
Awesome experience. Well done Sam.
@Theonedjneo
@Theonedjneo Год назад
This was really cool. Props to Scoot! JetBlue is the closest we have to this in the US. Another great video, Sam!
@sabinevonderheide2474
@sabinevonderheide2474 Год назад
What a fun video ❤ this was amazing to watch. I’d love to see more videos like this 😊
@maureen8966
@maureen8966 Год назад
Hi Sam very good video interesting seeing how the crew handles things. Hope you do more videos like this.
@Mary_305
@Mary_305 Год назад
What a great experience, and I know you had a good time 😊
@lorddavidlawrence
@lorddavidlawrence Год назад
What a great airline Scoot is. Next time I'm in Australia I'll certainly give Scoot a try. Thanks Sam. Very entertaining video!
@user-kk7nu9sv4p
@user-kk7nu9sv4p Год назад
the 3:35 show no exit light on carpet!
@JPTech933
@JPTech933 Год назад
I hope you do lots more of these videos, behind the scenes is so interesting, we as passengers don't see. Great vid, my best from YUL
@cosmicadventurer1999
@cosmicadventurer1999 Год назад
The crew briefing was so interesting.
@ThemeParksAndAttractions
@ThemeParksAndAttractions Год назад
Another great video, Sam 👌
@ritz84in
@ritz84in Год назад
You're really funny Sam. I enjoy your Vlogs so much. It's a complete entertainment package.
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