My local casino devalued players club points about a year ago, with no notice. The conversion to dollars was 300 to $1 forever, and all of a sudden they switched to 400 for $1. People who had been conserving their points got hosed big time.
Trash changes made by new ownership to clear up debt fast. Screwing over the old customers. Nothing new in the business world. A new sucker turns 21 every minute.
As Caesars goes, so too will MGM Intl. That's my prediction anyway. " I honestly don't get it. They are driving people away. What service industry does that? All I can say is I'm glad I moved my play to Station's casinos. VERY happy with their players club, their free self AND valet parking, the plethora of VP machines with good pay scales, their restaurants and their friendly staff. Our last trip out in April we drove to Durango and were very impressed with everything there. What a beautiful property.
Caesars - from their hotels, restaurants, and especially customer service - has been in a constant state of hyper accelerated "Devaluation" since 2018. However, people will still go and let themselves get shit on and ripped off by this company.
Caesars sent out a survey email only 2 hours after you guys posted this video. The email was about improving guest experience. I think they may be watching your videos.
I stopped going to Caesars after my buddy and I both lost our Diamond + status. We were loyal Caeser's fans that were Diamond's for over 10 years and we got locked down during COVID and weren't able to go and lost our Diamond status. We spoke to our casino host and he said there was nothing they could do. OK well we will never step foot in a Caesar's property again!
Did any other major casino company let anyone keep their status after people couldn’t play during the COVID lockdowns? I haven’t heard of another doing that but doesn’t mean another major company didn’t. Did MGM let people keep status? Boyd, penn gaming, stations, etc?
We didn't have a clue on what to do on our 23rd anniversary. We saw your video on RU-vid and the info on Duran Duran at the Wynn Encore on the 4th. We grabbed 2 tickets and had a great time! Thanks for the info and keep up the great videos!
Hey thanks for the shout out on the Fontainebleau review! To clarify, I was told Poodle Room access isn't for all suites, just guests of Fleur de Lis. It's my understanding those can go as low as $1000 per night, but realistically, when I priced them for an average September weekend, they were asking $2500-$3800 for some of the smaller units.
I worked at the Luxor for 2 years, and that is a classic Luxor solution to leaks. Also the Luxor is SUPER prone to leaking during rain. We used to call it the Leaxor.
I love your videos. I Uber full time in Vegas and I’ve passed along many insights from your videos to my passengers. I’ve also recommend your channel to many people. Thanks for all your hard work
Ceasars just sent out a survey asking about their players reward program and what I thought. I told them the same thing that you just said. I was Diamond plus till the lounges were taken out. I don't gamble much at Ceasars properties now. They have gotten very cheap.
Caesars is owned by Vici Properties Inc., which has in the past 15 years bought up almost all the Las Vegas Strip real estate. An endless supply of investment money from somewhere. Vici Properties hires companies to manage their casinos. The top shareholders of Vici are BlackRock, Vanguard and State Street. This BlackRock Triad interlocking directorate owns 30% of Vici Properties Inc. shares - total control. Which is why prices in Las Vegas have skyrocketed - the monopoly effect.
@@JudgeCrater22 Vici does not own Caesars. Vici is a landlord to alot of Caesars Property. The former El Dorado casinos merged with the bankrupt previous Caesars and they own and manage it. You don't know what the F you're talking about.
I used to be an avid Caesars customer, they still send me free stuff, discounts, comp rooms etc. but I just can’t seem to patronize their casinos, we may stop in for a beer, or to get out of the heat. Have to say that we have booked MGM properties exclusively for the last three or four years. I don’t understand how they continue to bite the hand that feeds them. Love the F-1 intro!!!
I noticed the caesars cut on benefits, too. They also happened to send me a survey just today and sent it even before the premier of this vid. I lit them UP. I have been Diamond Plus or Diamond Elite every year for 6 years (not tier matched) and the stuff you get compared to EVERY OTHER BRAND in Vegas, Atlantic City, Etc offer so much more. This year, I will likely lose Diamond completely because the incentive to do business with them is completely gone for me. What is crazy is that they do have the ability to eat every other resort brands lunch with the benefits they could actually offer. But yet..
@Milestomemories They operate like they don't want to stay in business anymore. I had my gripes of MGM cutting a bunch of stuff (drink robots for one recent example, they way they treat locals now, removal of dedicated casino hosts, etc), but what Ceasars has done under Eldorado is absolutely insane. I wrote quite the essay in the comment field of the survey. I hope by some miracle someone reads it.
Having been coming to Vegas since the late 70s I have experienced all of the changes and it’s not the same. The properties are more sophisticated and eye popping but the casino’s now have all the warmth and charm of McDonald’s. The days where dealers knew you and pit bosses could comp you dinners, shows and line passes are pretty much over. The personalization is gone and if you’re old enough to remember how it used to be it’s a bit sad. We’ve been there over a hundred times for sure and we will keep coming back but behind the snazzy hotels the real Vegas is tough to find and we miss it.
It’s definitely a different place. There are still some smaller off Strip casinos where things are more old school but you’re absolutely right. There are some better things but the intimacy has been lost and it is more homogenous now compared to the past.
Love this post 🤍 Very sorry it has gone away (sincerely) happy you had those years. I was born in Vegas early 70's, 3rd generation battle born. My granny worked w/Frank Sinatra + Bugsy Segel.. .. .. .. truly is the end of an Era. we were blessed
In November of 1967 I put my first quarter into a slot machine, got 2 back and was hooked. I remember getting dressed up to go to a show, free drinks, .99 cent full ham & eggs breakfast and $4.99 prime rib dinners. Then when I was a bit older I was introduced to having a casino host, who treated me like a queen, with free fabulous dinners, free shows, free suites and as much as I wanted to drink - really made me feel special. All of that is gone now. I am a video poker player and most places treat VP players like their money doesn't count. I no longer have a desire to go to Vegas. Shows, rooms and meals have skyrocketed to ridiculous amounts that have shoved the middle class out.
KYU was the place we ate at, and fawned over, here back in December! The food was100% fantastic!!!!!! Totally to die for. We tried many items (right after grand opening - no specials offered) and even though it was much more expensive that way, it was well worth it. We actually ate there 4 more times on that trip it was that good - and had the entire restaurant to ourselves on Christmas night, December 25th. It was so magical and amazing. We love that place! That deal is so amazing!! Say hi to my girl Dayton (manager) for me if you go!
Last month we grabbed a cab 5 minutes after luggage for $25 (before the surcharge hit) to the Park MGM at rush hour. Very organized pick-up area and a newer, clean vehicle. We used UBER throughout town after that.
When it comes to using Uber/Lyft from Harry Reid Airport, I have found that it is signficantly cheaper to get a taxi or even take the public bus (which I did on my January 2022 trip) to the Strip. It is also less hassle mainly because both taxis & the bus are all ready to go when I exit the terminal in most cases unlike Uber/Lyft in which you have to wait especially if it's busy. The only times I have used Uber/Lyft in Vegas have been when I have gone to both the North & South Premium Outlet Malls (mainly because I didn't want to carry the things I bought on the Deuce bus) or visiting family who live in Henderson.
Caesar’s took away my diamond plus drinks starting May 1st. I talked to a host and he said they took away from around 1000 “unprofitable” players , mostly poker players. Shawn is correct. They should not take away the 4-drink benefit especially without any notice. I used to work in litigation and I am sure Caesar put clauses in their reward agreements but the way they took away the benefits: only from a subset of diamond plus players and without notice makes the case very litigable. I have approached former colleagues for a law firm specialist contact in Nevada. Most importantly I am waiting for the damage to accumulate; 1000 players for $100 per day equal to $100k per day and $3 million per month. At around $6 million, we will likely approach Caesars for a discussion and over $12 million without punitive damages, class action lawsuit will be under consideration. I know of 3 other diamond plus players who are also affected. So we already establish a base class.
Crazy they would do it for 1,000 players. Just eat it and change the rules with notice. I hope they make it right! I know loyalty programs have a lot of latitude with changing things so I hope you are successful.
Pioneer salon has so much history inside, A bullet hole in the wall after somebody got shot in a carrd game & Clark Gable waited at the bar there for a couple of days for news to see if his wife made it from a plane crash
@@MilestomemoriesIf the cab companies didn't have any drivers doing "long haul" grifting on drives from the airport, there might still be long lineups from people wanting to use them
it's been set rates for taxis for several years now ( since 2019) specifically to prevent the " long hauls" The drivers will be cited if they try to. click on the Las Vegas airport zones quick map at this link. The most you can get charged is $30. taxi.nv.gov/Rider_Info/Las_Vegas_Strip_Airport_Zones_Fares/
The airport is still packed, so people are still coming. They will devalue the perks until people stop coming. Visitors to the new Las Vegas do not have the same expectations as the visitors of the past.
Ceasers is getting worse, i hate that I maintain status with them and they keep doing this. Thank you for pointing out they change this mid year and not honoring their commitments. And they’re not listening. MGM, hit me up
Caesars, I've been loyal for 20 years with you, what you seem to forget , I like to come to Vegas but I don't have to come to Vegas and I certainly don't have to stay at your properties.
I havent been in a Caesars casino to gamble in two years they have no good rewards program. I stick to MGM they hook me just right it could be better though. ✌
Thanks for the video guys. I can't believe I still haven't been in the Fountainbleau. I guess because MGM and Resorts World allows me to film while I play and give they give me great offers
I've had two comped trips to FontaineBleau now and have been able to try a few of the restaurants and food court kiosks, as well as the spa. I'm hooked! Their service is top notch, and I have felt safe and comfortable there. They got me! I'm still an MGM fan, but definitely found a second home with FB. 😊 Oh yes, and SO happy about the original Lotus of Siam opening back up. I have loved the Flamingo location, but Red Rock is bunk.
"Damnation Alley" movie 1977 featured Las Vegas as a desert wasteland after World War III. The only hotel left was Circus Circus. Full movie is on youtube.
I was born in Vegas in the 70's and *JUST* from the statement "Circus Circus will be the only one left" gives me reason to believe the movie 🤣 Predictive programming
Yes, I’ve experienced same. I checked on Uber when the plane touched down. But I had to collect luggage and when I booked, the quote was higher. They say it depends on demand.
Take the bus out of the Airport and go to either the UNLV or Southern Terminal, each are 1 or 2 stops away and get a ride from there. Or just go to the Southern Terminal and transfer to the DEUCE which goes right up the strip(ask for the transfer when you get on the first bus). Either way the cost of a bus ride is cheaper than the airport fee of uber, lyft or taxis and while I wouldn't go North of UNLV with a full load of Luggage everything south is very airport oriented and secure.
In the last quarterly call, CET, restated that their DAILY interest on their debt load is $6.5 MILLION dollars per DAY! Debt is at $12.4 BILLION! Think about that! WHO is playing slots at CET properties? You gotta be crazy!
@@Milestomemories You start the game in Goodsprings! It's my favorite of all the Fallout games, and seeing New Vegas at the end of season 1 made me fanboy for sure!
A major development for the miners, the Pioneer Saloon is not a terrible location. But they keep getting further away from Fremont Street, how long before the miners are outside the state?
The ride share line was crazy. Try the BUS from the airport. The public transit to MGM and New York NY is simple and just $3. Yes, you can bring your luggage onto the bus.
I get the commentary on taking a taxi from the airport, but you guys may want to keep in mind that the Taxi solution is not always the best... In March I hopped in a taxi at Resorts World to go quickly to Fontainebleau because the Uber line was long.. turns out that the Taxicab Authority has been implementing surcharges and during the first week of the NCAA tournament, it was $10 on top of the initial rate charged before even driving away. I noticed the meter was reading $15.99 before we even turned onto the strip. I showed the cab driver that the Uber rate would have been $8.50 for the entire trip which ended up costing me over $20. It's no wonder that the visitors have opted against taxis for a more technology friendly app based service where you know what you are going to pay up front.
I already examined a lot of shows in the $25 all-in Live Nation promotion via Rakuten presale Tuesday morning. They offer the very worst seats, and many shows were already sold out. :'(
The celebrity garage sales can be pretty fun; when Bud Grant was alive he had 4 or 5 of them where he’d sell off various things, sign autographs and meet with people. I didn’t make it out to one, but even if I’m not into the stuff I think it’d be a fun hour or two to check things out.
I would use my Diamond Plus perks at the Round bar at Cromwell as they have specialty drinks that run like $25. You don’t get these drinks from the waitress.
I'm probably in the minority, but the number of free drinks I can receive does not figure into my calculus of whether or not to play/stay at a given property. I pretty much come to Vegas only to gamble, and I can always get all the free drinks I can hold while I'm at a machine or table. If I want a "nice" drink in a "nice" glass, I"ll go sit in the high limits room for a bit. Of much more value to me are comp rooms, waived resort fees, free parking, freeplay mailers, and food credit.
@@Milestomemories I have Diamond Elite status but will check tomorrow as well. I do not gamble at Caesars in Vegas at all because of their customer service but I do get four waters quite often when I stay at Bellagio etc. Walk across the street and grab my free waters. if they do not want to help me with issues I have then I will take advantage where I can. This year i am cutting back on Caesars in Laughlin so will just get Diamond status...primarily on their 5x,7x and 10x Tier promotions.
If taking ride share from airport and staying at the hotel, make sure to specify that you are checking in at the hotel for them to take you to the main lobby. I took a Lyft ride from the airport full of luggage, along with a baby/full size baby seat, elderly, and wife but got dropped off at a side door far away from the hotel lobby.
Chris Angell Garage Sale Special: You get to simulate the show experience by sitting in a seat in your own home and staring at the wall for an hour, waiting for something to happen. Only $100 plus taxes and fees.
There is always a ton of people there but Uber handles huge volumes from LAS airport. Last time there were like 80 people waiting, got an Uber in 5 minutes. I can't handle how gross taxis are compared to a very clean two year old Rav4 or something that I usually get for $30 to the strip (comfort level) .
Uber cut our rates so much that a lot of drivers have stopped driving. At the end of 2021 they stopped paying us by base rate+milleage+time and just pay us a flat fee. Of course, the flat fee is less than what we were making before. I was putting in 35-40/week 2 years ago but only drive 10 hours/week now. I am semi-retired and like the extra spending money but it isn't worth the hassle with so much construction going on.
Also cancelled this past weekend due to the weather was L'Etape Las Vegas by Tour de France disadvantaging people who came here to compete from 30 states and 8 countries. Everyone's registration will be forwarded to 2025's event.
Right. It has been limited because of the taxi/Uber lobbyists. Shame on the city not extending the monorail. In any other universe it would be a no-brainer.
I am Diamond Plus and play poker almost exclusively. Just spent 4 days in Vegas and left today (May 10)…I was able to get the four free drinks everyday I was there…even at Flamingo pool.
Lovers & Friends canceling was a good call because, at least where I am in Vegas, we got SLAMED. My patio furniture cleared the brick wall a d went to two of my neighbors yard and each piece weighs at least 30lbs.
I was in Denver but I think people were mad because the wind didn’t come as early as expected. It was nice to land back in Vegas on Sunday with the cool temps even if the flight in was rough.
We use Bell car service. They are a wonderful company who meet you at luggage, help with said luggage, and you are on your way to your hotel. Well worth the money and the drivers are wonderful and prompt.🥰
Yes there is a Fallout game set in the Vegas area Fallout New Vegas. and in t he game you actually start in Goodsprings and they have the pioneer saloon and general store in game. you also go to their version of Primm, Nipton, Boulder City, and obviously Vegas and other surrounding areas. From what I have heard Goodsprings has really embraced the notoriety the game has brought their small town and has a little fallout shrine in the saloon along with an Xbox setup with the game so you can tour the town in game as well as the real world. they have even had a fallout themed parade from what I have heard.
People keep coming to Vegas, so Caesars doesn't worry about cutting comps. Until visitation rates plummet, comps will keep getting reduced and resort and parking fees will keep going up. The newer Vegas visitor doesn't care about comps, they just want to party.
Caesar's Entertainment is a cheapskate when it comes to major corporate owned casinos, they're the boxed wine sitting next to vintage wines. It couldn't hurt if they renamed it back to the old El Dorado Resorts name now that they re-made the Caesar's name into Mud.
Yummy, rancid street meat! I've never ben inclined to have a street taco or gyro, and this will definitely confirm that! Why do casinos even have loyalty programs if they show no loyalty to their customers? So cheap and greedy. I've always wanted to check out the Pioneer Saloon. I've seen it on a number of RU-vid channels.
As long as visitors OBSESS over location as their most important criteria in where to stay in Vegas (as opposed to, y'know, overall customer service experience)................Caesars will simply continue to feel enabled and justified in furthering their anti-consumer practices much like these latest cuts. It's just that simple. With me though, I'll take an excellent all-around experience on either extreme end of the Strip whether it be Mandalay Bay or Sahara over a mediocre one in a centralized location almost dominated by Caesars resorts ANY day. Wind-related closures have really become a huge problem in Vegas as of late. It's basically a roulette wheel gamble whether an event will see the light of day or not. The inaugural When We Were Young festival had its first day canceled from high winds, there was some golf-related event that wind derailed and didn't even offer refunds, and now we have the much-hyped Lovers & Friends biting the dust.
I wonder if the solution is building permanent stages that can withstand big gusts. It would be less pleasant for attendees but maybe that would make it safe.
I don't get why so many people are going with Uber or Lyft at the airport. I was in town back in March and April and I went to the taxi line and got a ride in seconds and only paid $20 for rides to Fontainebleau. I love Lotus of Siam, definitely one of the best Thai restaurants I've been to. Glad to see it's going back to the OG location. As Kyu at Fontainebleau, that's a great deal for tasting menu. I've eaten at their Miami location and wasn't that impressed with it. But I'll try it when I'm back at Fontainebleau.
I’m definitely giving KYU a try. Will be a nice use of my dining credit. I think a lot of people are just used to using rideshares now and they just go for that option without even thinking.
@@JJLVegas That's what I paid for my rides from the airport to FB back in March and April of 2024. Hey, if you prefer paying more for Uber or Lyft, no one's judging you. 😂
@@Bluboy30 I can say with 100% certainty you didn’t pay $20 to FB from airport. I drive Uber and my good friend drives a taxi. I assure you that would never happen unless you compensated the driver by some other means (don’t ask, it happens). And for anybody that wants to believe this nonsense, this is the flat rate map. In addition it doesn’t include other fees that will make it even more expensive. taxi.nv.gov/uploadedFiles/taxinvgov/content/Rider_Info/Website-Tier-1-with-Map.pdf
Wait. Do you have anything official from Caesars saying they are changing their rewards or is this just hearsay? I stayed at Rio last week - it's coming along nicely. I don't think Texas toast is standard at Atttaboy. Great burger but I didn't care for the sour pickles! I liked Southland Burrito best at the food hall. Lots of great concerts in Vegas this month! Too bad about Lover's and Friends but it's one of the reasons I don't do outdoor concerts anymore.
@ 5:08 I think that's the Luxor's new promotion....portable jacuzzi, they fill it and deliver it to your room, as you can see it even comes with a beverage package...lol
Caesar’s has been nickel and diming customer too long. Worst part is they have purchased and ruined gambling legend brands like Horseshoe and Caesar’s Palace just to name a couple. Awful franchise and I’m done giving them my business. Their “empire” attitude equals customers being considered peasants.
Hey guys …I’m pretty much sick of Caesar’s rewards . I’m Diamond still but I get so much more with my MGM gold status. I was in Vegas 2 weeks ago and had 4 nights comped in a remodeled salon suite at Bellagio plus $500 free play and $250 resort credit . Never get anything close to that with Caesar’s. I did make it over to the foutainebleau and really liked it . Needs a bit more of a crowd and vibe but the place is beautiful. The bar staff at the center bar near the casino were fantastic. I may not stay there as I prefer center strip but I’ll be back to visit . 😎😎😎
Max fare is $30 for a taxi with the set rates depending what casino you are going to. I'd rather do that than wait in that crazy line they showed. taxi.nv.gov/Rider_Info/Las_Vegas_Strip_Airport_Zones_Fares/
I was there this weekend. I agree it is cold. I was going to the Cinco de Mayo at Plaza $35 both ways for Uber during a free event. Kentucky Derby Hockey meets Canadians, Canleo fight.
CET already makes it harder Coin-In for Video Poker players to earn TCs, where 8/5 Jacks or Better is $10/1 TC while 9/6 (normal pay) is $25/1 TC. Slots are $5 / 1 TC. Also table games are at the discretion of the pit boss and players are usually rated at the minimum bet they make. I believe Fontaine Bleu will fail as it’s getting expensive keeping the lights on while the resort is only 30% or less occupancy, unless there’s an event in Vegas. And now they are taking away perks for VP players without notice??? Trash
I predict the Beginning of the End of ALL free drinks anytime, anywhere and Everywhere is coming … can you imagine the Bar Bill savings for them !!!! Probably do it by State Mandate so the casinos don’t look ‘bad’ … many other states already do this (charge for drinks).
