It depends on your supplier, but if your machine is Fuji Xerox here's the details on USA according to their site.  Affiliates/Sales Operations (Worldwide) Fuji Xerox plays an important role in the Xerox Group, undertaking R&D, manufacturing, marketing and services businesses. We are simultaneously pursuing expansion to meet local and regional needs in the Asia-Pacific region as well as China (including Hong Kong). Asia Pacific Asia Oceania United States FX Global, Inc. (U.S.A.) Development and research service in the United States Address: 3174 Porter Drive, Palo Alto, CA 94304 USA Telephone: +1-650-842-4890 FX International Partners (U.S.A.) OEM sales and support of laser printers and consumables Address: 3174 Porter Drive, Palo Alto, CA 94304 USA Telephone: +1-650-813-7700 FX Global Supply Solutions, Inc. (U.S.A.) Supply chain management of Fuji Xerox Products in the United States and Europe Address: 3174 Porter Drive, Palo Alto, CA 94304 USA Telephone: +1-650-842-4892 @DanielBarron