Genius, got in touch with praxis,they couldn't send to Canada, but they got in touch with their Canada office, 2 days later it's here! Fantastic service, not so from local bike shop , couldn't be bothered ...... Thank you , so far no chaindrops in 3 rides. Yeah!
Thanks a lot ,i got my fathom1 last month via Bikeleasing from the Company , one problems til now, the left crankarm is losen two times....have to have a look at it, cool bike anyway
Have logged around 2,000 miles on my Fathom 2. I'm only now beginning to experience the chain ring derailment dilemma as you mentioned. Another thing to note too is that since the angle between the top gear and the chain ring itself so large, it causes additional wear on the chain itself, leading to premature "chain stretch".
As with your experience, the chainring problem didn’t show up until after 9 months of riding for me. Good on Praxis for owning up to the issue. It wasn’t even on my radar to reach out to them, and it’s very difficult to find a replacement ring without swapping cranksets, since you need a SRAM direct mount ring that has a Shimano tooth profile…Wolftooth makes one but it’s like $80. I got a OneUp switch system that essentially converted the direct mount to a 104bcd…hindsight I probably should have just replaced the crankset with an SLX unit, but inventory was nonexistent at the time.
Yes, I was very pleased with Praxis for helping out. I also had the same inventory issues which I why I ended up with the RaceFace replacement cranks but it would have saved me a lot of money if I just called Praxis first! Good luck
I also reached out to Praxis and they sent me a 3mm offset chain ring ASAP. Funny how the bike shop had no clue what I was talking about when I asked about this issue. I only rode the bike 2 times after replacing the 3mm offset and since then I changed all the components to full XT. Even the wheel set. The XT wheels have a offset as well for the disk and rear cassette. Nice stuff.
bruh my bike shop when i bouight it years ago fixed it, but when i came in to get a new one a few weeks ago they sold me the same one that caused the original issues lool and then tried to gaslight me i walked out and now do all my own fixes
@@JosephDredd31 thanks you as well brother but yea i realized there just trying to sell me stuff not fix. these guys also put a new seatpost dropper on my bike without me asking or saying anyhting was wrong with it lol good tiding brother
if the frame is Boost (148mm) wide in the rear axle you need to use a chainring with 3mm offset, if not boost (142mm) wide only, a chainring with 6mm offset is used...
I think it's an inherent problem with the 1x systems as the chain angle is so large now. But, for general fun mountain biking when you don't need the bigger rings for racing, the 1x set-ups are more convenient. 3mm hopefully is enough...I've know by next year!!
@Dr. Richard Mountain ND praxis got my email and sent me a 30t 3mm offset chainring for free. That should do the trick. I Also got a chain guide as well
I have just bought this bike to my son and on his first ride in the neighborhood the chain fell two times. Today I will call the shop and hopefully they will be able to resolve this. Since I am in EU, idk if I can “contact Praxis” about this.. if I would have to return the bike bcs of this it would be such a pitty… he really likes it
If it is a used bike, it could be that the Praxis front chainring is worn. Also, check to see if the clutch on the rear derailleur is engaged - if it's off, this will cause the chain to fall off often as well.
@@Dr.MountainND Hi, thanks for replying. No, its a brand new bike (although was sitting in the store for a while I guess since its 2022 model year). I will check this things, thnx
Hi, yes, it comes stock with 2.60 tires (mine is 27.5 inch). It may be able to fit slightly larger with some clearance at the frame and fork. And the fork has worked fine, just the dust cap broke!
I Have a Giant Fathom of 2017 vintage - All the so-called experts and experienced riders praise and bitch about various bikes - The difference between a 1 and 2 model and different years etc. - Chaps it's the components that make the difference. My Fathom frame is no different from a fathom 2 to a fathom 1. - All manufacturers knock out bikes cheaper with cheaper components, wake up chaps! - I love the frame geometry etc - I upgraded to Shimano XT and a narrow wide tooth chain ring, never a chain drop! now I have an awesome bike! you get what you pay for!
