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Goggles4U fail. Bad eyeglasses. Poor customer service. 

Moondog Reviews
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5 окт 2024

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Комментарии : 35   
@DivineMisterAdVentures
@DivineMisterAdVentures Год назад
Hmm. Old Materials Science guy here. I will say that lens coatings are typically Vapor deposition in a vacuum chamber for the clarity, using various methods - since about 1970 or so. It has always been standard practice with LENS COATINGS to treat them literally with lint-free cotton gloves because of the effect of MINERALS or oils that can deposit on the coating and basically form a chemical bond. Calcium, soap (stearate) will definitely do that. What you are looking at is just such a deposit. This is much worse because the coatings are simply lower cost. One lens filter can cost from $5 to $25 depending on the brand. The higher quality brands will survive light rain (no minerals) but not tap water. You would never wash them, but carefully use special paper and drops for coated optics. These days you would use very high quality micro fiber cloths and possibly something like screen cleaner applied lightly to the cloth only - never sprayed directly on the lens. Early coated lenses did not live long! Best.
@MoondogReviews
@MoondogReviews Год назад
Wow, good information there. Goggles4U failed to give more warnings on the optional coatings they offer and heavily promote. I would never have bought the "fingerprint" resistant coating if I knew they were so delicate. What's the point. I'd rather wipe them off more often than have to be super prissy with them, especially since people wear them everyday. I hope you subscribed and keep offering insightful comments.
@TheHi-T
@TheHi-T Год назад
Coatings will be damaged depending on the type of liquid dish soap that is used (for example, scented). Peeling will occur. Years ago, I used dish soap on a new pair. After a month one of the entire Transitions lens peeled off. The store said they recommend that I do not use dish soap again because they can only deem my eyeglasses defective this one time. I got new lenses free of charge. I've been using the clear liquid hand soap from the dollar store for a number of years. No damage. Drying lenses or touching the lens with a paper towel will scratch it. However, customer service response needs to be better. Clearly, more training is needed.
@MoondogReviews
@MoondogReviews Год назад
I use Dawn dish soap. Though it's scented. Still it's considered mild enough to use on birds and animals that get coated in oil spills.
@davidmiracle7946
@davidmiracle7946 6 месяцев назад
Thanks for the review. I appreciate your time. I also shared your video on Facebook News feed.
@MoondogReviews
@MoondogReviews 6 месяцев назад
Thanks for sharing! That's really nice of you.
@nofirstgonzalez7888
@nofirstgonzalez7888 Год назад
I hate this company and their commercials on RU-vid. I have to watch RU-vid with my hand on the mute button because of this.
@Moondog2A
@Moondog2A Год назад
Click on Don't Show these Ads again option or whatever it's called on RU-vid.
@ceruleanblue7
@ceruleanblue7 Год назад
That is ridiculous. My optician always says to rinse the glasses before wiping off, or use glasses cleaner made for glasses. I ordered 2 pairs from Goggles4U 2 weeks ago and now I am really nervous. Since it took so long I started looking at reviews. They are almost all bad. Waiting for 4 to 6 weeks, no tracking numbers, bad lenses, difficult returns. I wish I had read reviews before ordering. If they are bad (if I ever get them) I am returning, and if they say no I will do a payback with my credit card company. You need to push the issue with them, as they are just defective, or call your credit card company. Using water on glasses should not mess up the coating. I only bought from them because I ordered glasses from them several years ago without any problem. It looks like from recent reviews that they are not a good place to buy glasses.
@MoondogReviews
@MoondogReviews Год назад
Clear glass seems to be mostly ok. But the problem shows up if you order sunglasses or any of their special coatings. Let me know how they last for you? I hope you subscribe.
@TheHi-T
@TheHi-T Год назад
That weird staining is exactly what happened to my Transitions lens when I washed them with dish soap. And it stayed dark grey while indoors. When I brought it into the store, they peeled it off in front of me. Underneath is a perfect scratch free clear lens. It was still wearable. Now I just buy the in-house-brand photochromic lens.
@MoondogReviews
@MoondogReviews Год назад
IF i could somehow remove the rest of the coating, I would.
@TheHi-T
@TheHi-T Год назад
They were able to because mine was coming off like the peel of a fruit.
@utoobuser101
@utoobuser101 3 месяца назад
I have ordered two pairs of prescriptions sunglasses from them. I am very happy with both pairs. one pair cost less than 16 US dollars. that price includes taxes and shipping.
@MoondogReviews
@MoondogReviews 3 месяца назад
Zenni has similar pricing and better customer service. I hope your order works for you better than mine.
@coreycutright4248
@coreycutright4248 8 месяцев назад
Wow! Thanks, I've been procrastinating on getting transitional lenses or photo chromatic lenses and I need to beware of goggles thank you.
@MoondogReviews
@MoondogReviews 8 месяцев назад
Glad it was helpful! Hope you subscribed. I recommend Zenni. They've been great so far.
@giantmess4335
@giantmess4335 Год назад
I'll be honest, I never got the coating on anything, it is a waist of time and is more damaging and make the glasses more useless despite saying uv and scratch resistant. Even outside of goggle4u. Don't like will not get. Now as far as cleaning my glasses I do get. I usually get a cleaning kit with that little bottle of liquid and that works just fine. I have bought from them with prescriptions on regular and sunglasses for a long time and never had a problem with them but I am rough on glasses but when you can get 70% codes, who the gell am I not to buy when 164$ becomes 55$ at the end of transactions. I would rather warn people to make sure they put prescriptions in correctly and pupilary distancing if buy them for that purpose. But yeah l, never had a good coat on glasses from anywhere and if you are not prepared to have a 3 month life on them, I wouldn't get it and select the none option.
@arabellacintron1267
@arabellacintron1267 10 месяцев назад
The same thing happened to me with 2 pairs of their glasses. I was using warm water and tissues to clean them and the sun resistant coating was smudged. Mind you it wasn’t a tinted coating! Their customer service is the worst! I agree, not buying glasses from them anymore.
@MoondogReviews
@MoondogReviews 10 месяцев назад
Hope you subscribed. I've had great customer service from Zenni. Try them.
@xoxolovejas
@xoxolovejas Месяц назад
Thanks for the video. I had to rush and purchase 2 pairs for my 9 year old after breaking his glasses… I hope it comes quickly because I did not read until after the fact that it is shipped from the Middle East. Have you ever used Rush shipping? Or even with standard shipping did it take a long time?
@MoondogReviews
@MoondogReviews Месяц назад
It's being made in the Middle East?! My package said it was shipping from CA. I just used standard shipping.
@xoxolovejas
@xoxolovejas Месяц назад
@@MoondogReviews”Goggles4U ships from overseas production facilities in Thailand and Pakistan. After the manufacturing process, orders are sent from these facilities to drop-shipment locations in the US, UK, and Canada. From there, the orders are forwarded to customers by the respective country's postal “service: US: USPS UK: Royal Mail Canada: Canada Post
@MoondogReviews
@MoondogReviews Месяц назад
@@xoxolovejas Thanks for that info.
@xoxolovejas
@xoxolovejas Месяц назад
@@MoondogReviewsyou are correct, kind of :) They are dropped shipped to California and from there USA orders are shipped. But they are made in Thailand or Pakistan
@zahf6484
@zahf6484 Месяц назад
Super nitpicky review relative to the very low pricepoint. Ordered a few glasses from there and it is wonderful value.
@MoondogReviews
@MoondogReviews Месяц назад
Glad you like them. Just don't get them wet. Look into Zenni or anybody else and you'll get a similar deal with better customer service.
@bethnoferi7406
@bethnoferi7406 Год назад
I am wondering if you can order the glasses without hydrophobic, as they add on an extra $14? And order with standard uv and or anti-glare will the glasses coating last. And not flake off.
@MoondogReviews
@MoondogReviews Год назад
Maybe? But I'm done with them so aren't going to order from them again to test it. Let me know if you're works out better without the hydrophic coating? Hope you subscribe.
@KLowe-of5yz
@KLowe-of5yz Год назад
Huh? Really? 🤨🤨
@MoondogReviews
@MoondogReviews Год назад
Right?! Every optometrist I've ever gone to has shown me the "correct way" to clean your glasses is to gently rinse them in warm water. This is the first (and last time), I've ever heard of a company that makes eyeglasses you can't clean with water.
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