Salesforce #FieldService is a complete, end-to-end solution for customer service in the field. #Salesforce Field Service brings together customers, employees, and products on a single platform to provide exceptional on-site services. In this video, you can learn how to leverage the power of automation and intelligence.
Built on #ServiceCloud, it connects customers with your field service team in real time, improving the Ease of Doing Business (EODB) by streamlining the processes. It's completely customizable to your specifications and includes useful features like auto-scheduling service appointments. It's also mobile, so field service agents can access it from anywhere!
In this demo, learn how to install managed packages, update permission sets, configure geolocation settings, and more. You'll also learn how Field Service can assist your business with tracking service operations and improving customer retention. Get a hands-on demo of the tool!
Hear from Ali Zakir, our Service Cloud and Field Service Specialist from #AblyPro. We have specifically walked through:
Enable Field Service
Install Managed Package
Permission Sets
Sharing Rules - OWD
Geolocation Settings
Optimization Profile
Field Service: Page Layouts
Field Service: Demo
Watch our on-demand webinar and learn how to improve your customer service interactions with Salesforce Field Service!
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About the Channel: This video is conducted by #AblyPro, featuring its Service Cloud and Field Service Specialist, Ali Zakir. AblyPro offers FinancialForce-managed services for enterprise clients. With 300+ Salesforce/FinancialForce experts in our arsenal catering to FinancialForce PSA & ERP requirements, AblyPro thoroughly understands your business needs and empowers you to get more out of your investment.
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15 мар 2023
