The Agentic State, a concept first proposed by social psychologist Stanley Milgram, is a psychological phenomenon in which individuals act as agents or representatives for someone in a position of authority. In this state, individuals often feel compelled to follow orders or instructions, even if it goes against their own personal beliefs or moral compass.
But a lot of places price match so while I wouldn’t be a ass or least try to If I was Otto I totally would be like if u can price match ya can charge properly 🐱
after my first year of working retail if someone complains about a few cents off an item i just give it to them at that point and tell them its on the house today.
Exactly, corporate HQ has too much pull over the people. His request was understandable and correct but because HQ doesn't want to so it they can't comply which is bullshit for both the employee and the customer.
It's actually crazy how people can genuinely blame employees for stuff like this ik this a movie but ik for sure this has happened in real life like it genuinely blows my mind
@mikechoto21 A lot of the time, it's pre-set prices. For length it probably only displays it by the yard, not the foot. Your gripe is with the people who made the interface, not the employee
@@el_saltamontes Damn. I guess that's enough to justify the attitude. "Hey, my life was a shi. That mean I can be a jerk with whoever I want and you can't say or do anything about it"
They usually can just manually apply a discount of the 33 cents, it'd take like 2 seconds and they normally don't need managers approval for such small amounts
@@tailstechvideos2327 thats not true, discounts other than scanning existing coupons generally require manager overrides. you cant buy 18 eggs, you can buy a dozen or two dozen, but if they dont sell it in cartons of 6 you gotta buy what they have or go somewhere else, that person’s not responsible for your whining
@@tailstechvideos2327 yhh no. In a lot of places they know, they'll keep the option to do manual discounts locked behind a password the managers have. So the only way to do it would be to have a manager approve it.
@tailstechvideos2327 Walmart Retail worker here, sometimes it does not work that way. If the override is a giant amount, it will need supervisor approval. Even if you make claims like this, it needs to be approved by somebody higher up than the cashier because they're only there to keep sales going, they can't do everything they need to automatically. For example, if I wanted to price override something, it will be sent to by supervisor through the computer into their phones for approval. Sometimes the computers want them to log in manually too(which means literally punching in more numbers), to even override the items price at all. Plus if we are charging differently than you, it's best to keep to those measurements or go straight to costumer service desk for negotiating or for questions. Literally can't do much for ya other than call somebody up, even coupons need approved too at times if it's even $5 off.
@@Jonathan-A.C. I believe the proper response to this is to figure out a way to register that 5 feet of rope has been sold and if not do not let customers just cut off any amount of rope they want or have it pre-cut in order to sell. If the store in question allows customers to cut their own rope to their specified need then that store most also charge them for proper size they cut not a predetermined cost in length. Most of what happened can easily be dealt with by the store for a very very simple matter that is not very complicated. also for most places that *do* have customers take off how much they want they charge by weight of product not by length. (it's more accurate and the system can register it better)
I don't work in retail, I work at Chick-fil-A. One man wanted a sandwich with no butter on the bun. An unbuttered bun is 25 cents more than a regular bun, that is just how our operator designed the system. The guy called me "Stupid, incompetent, and not able to do elementary aged math." We just follow what our operator says. We don't try to be a pain.
I'm from the IT sector, once in a project I was on hand to test in loco a new system that we implemented. The amount of disrespectful customers scared me, one customer was furious with me for such a system nonsense and started screaming saying that I would stay there forever, I started laughing and replied that I was praying that she would never be a customer again. She insulted so many generations of my family after that even Charlemagne must have been offended
Think about it this way, if a store sells batteries in packs of 8 you can't just crack one open and buy 5. If the store sells rope in yards, you can't just buy 5 feet, you have to buy two yards
Just modify the price or change the amount to 1.66 yards. The workers depicted here didn’t respect the man and acted as if they were going to lose their jobs if they did help him. There is a price modify button and a customer service button for times like this, the rope was cut off a 1000ft spool of rope, nobody is losing their job over 0.33¢ ; they may in fact gain a recurring customer by charging the correct amount and helping by doing their job “customer service”
@@wilhoroshak6253too bad that’s not how it works and they could lose their job it’s not their rule it’s the company’s rule cashiers can’t just change prices on the spot and a couple cent may not seem like a big deal but if you do it for one person then you have to do it for everybody a mom and pop store can do that because they own the place as a retail employee myself i can’t just go doing shit to appease everyone,
@@wilhoroshak6253The whole point of this movie is that this guy is a miserable old bastard. Employees are not in charge of how the POS system is set up. You can go cut off another foot if you want it, but I’m charging you for 2 yards.
its an open rope its not like your opening a pack of eggs and choosing 11 to get instead of 12, and even if there isnt a button for 5 feet of rope just bill them for 3 and get the problem fixed next time around so the problem is fixed and a happy customer
I have worked in the service industry, before and while in college. I would've charged someone like Otto for 1 yard instead of 2. I am not overcharging a customer and simping for a company because I can't manually enter what a customer bought.
@@dylanmelotti4301right? Like I worked on the other end of the software and almost always you can add more measurement inputs or change the variable type or just ring up a custom sky for the correct amount (this will mess up inventory, of course). It’s sad the people aren’t creative enough to charge a fair price. A continuous variable product should be charged in a continuous manner. All the people defending this would probably be upset if their gas was charged to the next highest gallon amount because the system can’t do anything different. Lol
Yeah I've also worked over ten years of retail/restaurants and other customer service jobs. You absolutely can cut someone a break if they're like this guy and most of the time, management is just as apathetic as you are about it.
@@dylanmelotti4301I wouldn’t have. He was abrasive when told that the customer cannot cut the rope. Which led to this situation. Had he complied this wouldn’t have been an issue. Maybe if he wasnt so entitled I would have helped him
@@Smackhoes he is 100% wrong. You cant open a bag of chips and buy one chip, you cant cut a chair in half and buy half a chair, you cant buy just the hinges off of a prehung door, and you cant buy five feet of rope that they sell by the yard. The store decides what they sell and by what increments, not you. And that’s WHY you aren’t supposed to cut it yourself, because the employee is the one who knows by what increments its sold in. (Plus, they arent cut by knife, they’re cut with heat so the ends dont fray)
@@Vgamer311 you know, someone finally realizing he messed up the integrity of the rope by improperly cutting it. His 5 foot rope is gonna fray and last way less due to improper cutting. Though, in other countries, you can open a 6 pack and pull singles out. Only in America and a few other countries do they force people to buy a full 6 pack instead of allowing for singles to be bought. Homie could be from Germany, where they’ll sell you singles, and whatever you want to buy at the increments you want to buy it. Sure, you can’t open a bag of chips and buy one chip, but the system should allow for them to sell by the foot, by the yard, or by the meter.
If you haven't watched the film, this man isn't a monster. He is just in a lot of grief and pain. He is demonstrating his bitterness left towards the world following the passing of his wife. It is called "A Man Called Otto." And if you haven't seen it, you need to.
Aww, my daddy was beaten, burned, and starved as a child, and then things got worse when he had to became an 'adult' at 13. He still isnt a senseless ass. No excuses, especially for those who think they 'suffered' for going through normal things
@@malbochstudios3593 all kinds of people are miserable for all sorts of reasons, not all of them go around trying to make as many other people as possible miserable as well.
Worked in retail for five years. I got yelled at and called a horrible person for not letting an old lady make her husband move our cart corral for her to park “because all the handicapped spots are full”. A guy yelled “y’all are fuckin idiots” after I helped him find the greeting cards after a giant renovation. And I got called useless after a lady asked me where the air filters were and I didn’t know. It literally wasn’t even my department. People are wonderful aren’t they🙂
@@dallasyap3064 I say people need to work in retail at least once to learn how to treat people (and how not to). It thickens yours skin, but it can be miserable at times, yeah.
@@connormcgrath5800 I agree, that people need to work in retail or service jobs (whether long or short) to kinda have a simple understand of how people treat people. I have worked in service before (short one), but I don't think I'll work in 1 again unless I really have to.
@@connormcgrath5800 i've the feeling that you (or people who do your job) also sometime took the bullet for a decision you haven't made but your boss have. People should remenber that your are a facade to the company, not the man in charge. Also people are too individualistic and forgot that it's a human like them who have these job. Even extremely polite country like japan are not nice to store employees. I was shocked to see that most japanese didn't say hello or thanks when buying at a store, even if the store employees didn all the greeting and the bow.
They allow you to cut the rope to the amount you need so they should be able to charge you for the amount you’re buying. In this scenario, it is on the menu.
On tills In the store I work you could have it set up as a quantity item which basicly has a preset price that for every one of it it ads up just instead of the an amount of individual items you’d just use the number of feet, this is just the system we use and the rope isn’t something we sell but I’d assume if we were to sell it and in that style we’d use a similar system Once again this is purely based on my experience so I don’t actually know how hard it’d be for other systems
I worked at a pizza place in college and this old guy called in and just ordered a large pizza with 2 toppings for carryout. He didn't mention any coupons or anything and the company rule was not to apply them unless asked. But the problem is some people do it anyway so a lot of customers just expect the discounted price and when you tell them the normal total they get confused. You add the coupon and tell them the new total and sometimes they get mad like you were trying to rip them off. It's just a waste of time we could be going to deliver more food so usually we just broke the rule and added the discounts from the start. So anyway the guy seemed like he might just not know the 3 topping large carryout special works on any large pizza up the 3 toppings so I said, Okay sir and just to let you know that qualifies for our carryout special so that's gonna bring your total down to X today. Figured he'd be happy or at worst indifferent. He instead responds angrily, "I've been getting that price for months, I don't see why it's such a big fucking deal now!" I was just in shock, sat in silence for a moment before saying, Uh... it's not, just letting you know we put the discount on their for you... Caught me totally off guard 😅
That’s not even a remotely accurate comparison though. This would be like going to a buffet, getting 3 chicken wings then getting told you’re paying for 2 pairs of wings, even though you only have a pair and a half. Customer shouldn’t have to pay extra for businesses not thinking
@@codysingleton4960 just like noone buys rope by the foot when it's sold by the yard. If the register cannot imput that ammount it's not meant to be sold. Go somewhere where you can get the rope the EXACT LENGHT you want if you care that much instead of annoying everyone and holding up the line.
@@Chadius_Thundercock They sell by the yard. If he wants to buy by the foot, go find a different store. You can't go to a landscape supply store and buy a single piece of gravel. They sell by cubic yards.
@@jp22344 Or because as an employee you don't make the rules, so complaining to them does nothing. You have a problem with policy take it up with corporate, and hurry up theres people in line behind you.
@@jp22344 they sell it by the yard not by the foot, just stop winning and crying about the extra 33 cents and pay for it, oh boo hoo I want things done my way and want to cause a big scene and hold up every one else at the store because I don't want to pay 33 cents, maybe Tom hanks character should be an adult and not cry and complain to a bunch of kids just trying to do their job over 33 cents
@@felixf4378 the plot of this movie is that he is about to attempt to end his life. thats why he's buying the rope the scene is supposed to be funny in context, because why care about 33 cents if you think you'll be dead in a few hours? youre right that he's insufferable, but he's insufferable bc he's depressed and doesn't care anymore.
@@tektyrant not a reason to annoy the workers. THey aren't at fault they didn't make the rule, he should talk to someone else and stop bullying ( not really bullying but you see my point) making minimum wage worker
Except the gallon of milk will go off quickly once it’s opened while the rest of the rope is not degraded in any way. You can also buy smaller amounts of milk if you want - no one is forcing you to buy a gallon but this is like charging people for a gallon when they’re only buying a quart jug/carton. Instead of hating the customer for rightly feeling ripped off why don’t you hate corporate for making things this way?
@@Gilberto90 the difference is they only sell it by gallon, liter, etcs. In this case they sell it by the yard. He’s the one who helped himself to the rope instead of following the instructions of the people who literally work there. He’s not trying to buy it in a smaller size that they have. He’s trying to buy it in a size they don’t sell it in. He’s pouring his own glass and demanding a discount and being mad when the system isn’t able to sell a glass of milk.
@@Amogus-zi6mi He plays an old curmudgeon named Otto, who evidently has measured and only needs 5 feet of rope to hang himself. It's a really good movie. A Man Called Otto.
Gotta love old people not understanding how system design or store operations dont care about their wants. I work at a grocery store and the amount of people that get mad because corporate makes a decision they don’t like and take it out on us is insane
I worked retail too. Not mine or the customers fault how the system was designed, but If I can put savings towards the customer, I am doing it. I am not going to overcharge customers for something they didn't buy because of how the system was designed. Pretty simple problem solving, charge the dude for 1 yard instead of 2.
@@dylanmelotti4301 I understand the sediment, but protecting some persons feelings who can’t or won’t understand the system, isn’t worth getting in trouble or possibly fired for
@@dylanmelotti4301 Corporate tracks those transactions. If you have a decent manager, maybe you won't get fired. But they'll end up relocating that manager if you keep doing it, and the manager doesn't fire you for it or stop you.
If you, as a customer service representative, are incapable of servicing the customer without a computer or system getting in your way and then being resentful for having to solve a customer’s problem that you’re paid to solve when it’s not as easy as “doing what the computer says” and you have to actually use your brain to help the person then you need to find a new job. It’s crazy how you people think you make a valid point by calling customers stupid or even complaining about them at all when your ONE and ONLY job is to service the fucking customer. Don’t take it personal, you’re literally getting paid to put on a smile and help them with whatever they need. Just do the fucking job get over it stop taking it personal and move on!
I’m a retail worker and I agree with both points here , like yes he shouldn’t be charged for what he doesn’t have but we can’t do anything about it because it’s how the company sets it up, we can either ask you to get the full amount so it’s even or we all complain about how shit the system is.
but think about it, if he take a half of a banana, you cannot get charged for half a banana. You would stay get charged for a banana. You can't get mad for that. A lot of fabric seller does that too, if they sell by foot you can't buy by inches
Half true, i worked in Leroy Merlin as advisor, cashiers didnt even know then can do things like 0.## of product, they didnt even try that, people in whole store didnt try that, when i got idea and we did it was like second coming of jesus..... So Try that honestly, system probably will allow it.... Problem is you doing a math on 1/4 1/14 etc. I know its not your work to count it but its what most ppl dont even try and call it "system wont allow" type of thing
@@DevilDrako666yeah but then you get a new problem, say you take all those halves or quarters (whatever increment you want) what happens when I need 3 yards for example. It's not only for the sake of calculation it's also because in a store the product is a certain cut amount of rope. In this case the product is a yard of rope, and also the store would be taking a loss on all the extra pieces of rope they can't sell cause someone decided a couple cents was too much. You can't go take 6 eggs out of a carton then ask for it half off cause you didn't take them. Idk what crack station you worked at but every store I've worked in does it the same way. The product is buy it for the listed price at the set amount, otherwise the only person your shorting is yourself cause they're gonna have to get rid of that wasted stock anyway
Actually, i think he did it to himself in this situation; since he decided to cut the rope himself, instead of the employee helping & didn’t ask how it’s priced.
@@გელატაბუცაძეwhat was stupid was that he thought he could buy 5ft of rope when they only sell it by the yard. The old man is literally just being an asshole for nothing.
People who actually act like this are the worst. As a retail employee, theres not much i can do unless I break rules that I also think are bullshit and then get yelled at and fired for it.
@@mcucrafts4840he was told they'd cut it for him and there was definitely a sign somewhere explaining that fact. Instead he took two yards and removed a foot. Perfectly fair if he's buying the full 6ft but this way he's leaving the store with an unsellable 1ft that's going to be left at the end. Stores sell you what they want to sell you at whatever price they choose to set. The only choice you have as a customer is to accept or reject that offer. You do not get to modify it. If there's a buy one, get one free deal going on mathematically you should be able to take 1 for half price, but that's not how the deal works. If the store is selling a cartoon of eggs you can't take 3 out and demand a 25% refund. Until he pays for it, what he has is a 2 yeard long rope that belongs to the store and that he vandalized. If he wants the extra foot he can go and take it. If he doesn't want to pay the extra 33c they'd probably let him leave if he left the rope. But the store doesn't sell 5ft of rope. He can't buy 5ft of rope.
@@mcucrafts4840 You don't have to pay less just because you took out 2 eggs from an 8 pack egg carton. Who do you think makes the rules? Because it's not the retail workers. And are you a child? Just plain stupid? Or just insanely privileged to think working minimum wage is a "choice"?
@@slackstarfish8133 i'm sure its different at different places but i can literally add or subtract any amount of money from someone's order if i wanted to.
@@ROCKZSTAR. Rope is sold by the yard. He got over a yard, so he gets charged for the part he cut. You can't eat half a meal at a restaurant and expect to only pay half.
@@ROCKZSTAR.Then he should go to another store with different policies instead of whining and bitching at the people who didn’t even make the store’s policies.
@@jackjohnson8244 But they can't. It's left of the end of the spool as finding someone to buy odd lengths of rope is hard. It's the main reason it's sold by whole yards.
Retail worker here: we literally can’t do anything about it. If the system goes by meters/yards, it goes my meters/yards. There’s no getting around it. This is why they ask to cut things like fabrics , ropes, chains, etc. so that we can know what to put in the system. It sucks, yeah, but it’s not the workers fault. I’ve had people come into the supermarket I work at literally asking for only half of the sliced of bread in the bag. Like I can’t type that into the system, same goes for rope in this situation.
@@exb940 you overestimate what our shitty computers at the checkout can do. And from my knowledge it's only common to have like a 0.5 foot/meter/yard or whatever wiggle room when it comes to conversion. Hence why you get it done in the measurement system that said store offers. Again, unfortunate but it's not the employee's fault the system is shit.
@@exb940 no, because that's not how the system works. It'd be like asking why a computer running on temple OS can't download minecraft, its just the system is just incompatible, and that can't be changed without dealing with some back-end shit that retail employees are not paid enough to deal with and aren't guaranteed to be qualified for.
He isnt wrong, but he isnt right either. What he did was like oprning a can of soda and drinking half of it because he only wanted 6oz of cola instead of the whole 12oz can. They sell them by whatever unit they decide. If its more than you want/need, tough. Find another shop that sells by the unit you prefer, or figure out what you want to do with the extra rope.
Old people are the masters at making you go speechless like this. It’s kinda impressive and I love it (I’m a retail employee btw I’m just talking in general)
The old man is 100% right though. If you can cut the rope to any length then the story should be able to charge you for any length. Imagine going to the butcher but you can only buy in full pounds. That butcher would not survive.
Retail employee here, please understand systems these days literally prevent anyone outside of corporate to manage pricing. Store level managers only have a certain amount of power in offering sales or giftcards or the like. We cannot change prices ourselves, something like this should be complained to corporate- not to the employee. Please remember we want to help and we see your side, but we only have so much we can do.
As a non-american i can understand your and other people who work in retail comments That system sucks when i think about it even when i don't live in America
Former retail employee here. Instead of overcharging customers for something they didn't buy, charge them the next lowest price possible. In this situation, charge them for 1 yard instead of 2.
as a retail employee who isn't even a manager i can add or subtract up to 10 dollars from someone's purchase without any manager and with a manager our systems can pretty much add any amount. i'm sure it's different depending on the place
@@dylanmelotti4301 Karen manager next team meeting: We've had a problem with missing rope PeOpLe PLEASE make sure you are charging customers for the correct amount! On the other hand retail jobs are a dime a dozen and so I could care less what Karen wants us to do.
For those who haven't watched the movie: Otto here recently lost his wife (I believe in a road accident) who was the absolute world to him. They were dating since around high school I believe and had spent a whole life together. Much earlier on in their lives they tried to have kids but couldn't which caused a lot of pain for the two. Ever since his wife's death Otto has felt no reason to live as he has no family and has pushed friends and neighbours away due to his loss. He didn't know how to deal with what happened and this was easier for him. He spent his days wishing things could go back to how they were when she was alive and so went about his days trying to keep things the same (everything about his house was the same, his routine etc.). This was his way of coping with the horrific pain and is why he gets frustrated and argumentative when things don't go right for him. In this exact scene he is buying this rope in order to hang himself, which ends up failing multiple times as new neighbours move in and nearly witness him doing so. A true example of why you should be mindful of what other people might be going through. Just because they seem like an ass doesn't mean you shouldn't be nice to them. You have no idea what they've gone through in order to react the way they do. SPOILERS: Throughout the movie he also tries other ways of ending things but keeps being unable to due to the new neighbours. Eventually, he starts to feel like living again and becomes apart of the neighbourhood again and helps the new neighbours with their home and newborn. The movie then ends with him dying peacefully and leaving behind his will of everything he owns (money and all) to the new neighbours.
@@angelanders.nI'm sorry bro idk if you've seen the movie yet...so basically this old man lost his wife and is in depression ,so in this situation right now he is buying a rope to kill himself
Yeah it's okay to be in pain but that doesn't mean you can be an ass to everyone around you and let your frustration out on others yeah you don't know what everyone is going through maybe the cashier is losing someone too who knows pain and trauma never excuses an shity behavior because maybe other people are going through shit too you never know so it's still not okay to treat someone that way
I can understand you both. This is stupid to not allowed the customer to do so but in the meantime the store employee or the customer service can't do a thing about it. In my humble opinion, most of the time customer service don't really help the customer to solve their problem but to accept that it is what it is. (they surely help but don't resolve the issue) Worst of it, they took the bullet, all the hate and the stupidity a customer can deliver instead of the director who did the shitty decision. For me that's the main job of customer service.
"You think I'm going to cut myself?" Employee: The policy in place is to prevent liability sir. I could say I trust people not to self harm, but if they do then I'm legally responsible."
My grandfather did this once at a walmart. On behalf of all them employees I stopped his ass, paid the cashier and had a very long talk bout him shitting on the workers. Ya just gotta let your elders know.
@@void.less. really showing those... minimum wage workers who are just doing their job and are well aware of how stupid the policy is too, but are so far down the ladder that they can't do anything about it. Being insufferable ≠ Having a backbone Grow up or grow old.
Ive been in retail my whole adult life. At this point id tell him "look man, i dont make the rules. I get that its stupid and that the way you described _does_ make more sense, but im just doing my job. That being the case, you can either pay the charge, or you can leave. If you dont like those options I can have the police escort you off the premises."
This movie is one of the saddest I’ve ever watched. Name is a man called Otto. The grumpy man’s name is Otto and he is very sad and depressed because his wife died carrying their child if I remember correctly. He lost the two things he cares about most and he has no one to turn to. His neighbors are very friendly but he acts mean to them too. One day a new family moves in and Otto gets so sad he is buying this rope to try to hang himself in his living room. His new neighbors knock on the door just as he is about to do it. Later he tries again but the thing holding the rope gives way and this plan is faulty. He tries a couple more methods of suicide throughout the movie like trying to use gas fumes in his car, a rifle to the head and so on but each time the new neighbors stop him unknowingly. Over time he becomes close with the family and is now like the childrens grandfather. They were very happy together and Otto never tried to hurt himself again until one day he had a heart attack in his room near Christmas . The wife of the family was the closest to him and was very worried. She noticed that he hadn’t shoveled his driveway of snow yet, which he does immediately after snowfall. She rushed over and found him collapsed on the bed. But Otto knew this was coming as he had been feeling groggy and has had a couple episodes so he wrote a sort of will. He left everything to the wife and her family and they were crying and mourning over him it was so sad he was finally part of a family. Would recommend this movie!!
If I had a nickel for every time Tom Hanks failed to hang himself in a movie. It would still be a smaller pile than the pile of nickels I got for every time Tom Hanks peed on camera in a movie.
Tom Hanks was so good in this movie, I'm a grown man and I cried a little when tjey showed his history. At the end he was really good with everyone that love him
Tom Hanks was a great casting choice. Watched this movie with my boyfriend and our friends, most of us don't cry with movies but this one had us all teary eyed (including two grown men who thought the movie was lame at first).
Previous employee of Home Depot here - I do not control the price nor how the system processes it. With the power entrusted to me by the company, I can take off the overcharged amount up to $50, anything beyond that needs to go through a manager (or sometimes my team lead if we could get away with it). I understand that I, standing in front of you, represent the company of The Home Depot, but do not get mad at me for what's out of my control. If you will accept the discount, I will process the transaction. And as a reminder, our return policy states that cut product cannot be returned, so I hope you're happy with what you have.
He seems reasonable, until you remember that products are often sold in specific lot amounts. If you spit up the lot, there’s no demand for the remaining amount, so it goes to waste. For the same reason you can’t open a box of cereal and take just what you want, it’s up to the store what quantities of rope they offer. If that doesn’t meet your needs then shop elsewhere.
Actually the McDonald's cashier might deserve it 💀 I don't really eat there much but as a kid I did and my default when I was really young was a plain cheeseburger with ketchup. More often then not they gave me a cheeseburger with everything but ketchup. And then I'd take it back up there and say, this was supposed to be ONLY ketchup. And they'd bring it back out having just added ketchup. Like... no, it isn't supposed to have onions, pickles, etc. When a 7 yr old has to clearly explain twice how to make the order right you probably could do with some sass bc what the hell are you doing that you get it that wrong. I worked in food service for a while so I totally understand mistakes happen especially bc you are working so quickly usually. But the mistake rate should be like at worst 1/20 not 1/2. And once it is explained how you messed up you should be competent enough to fix it right.
"I only wanted 10 cans of soda out of this 12 pack of soda, so you better only charge me for the 10" kind of mindset. Also the second the guy said "shouldn't you be in gym class?" Would have been the moment he was tresspassed from the store permanently for harassment.
That example doesn’t even align with the example in the movie. A pack of can comes multipack so you have to buy the whole pack or choose to buy individual cans, but the rope one can choose how much they want so therefore they should charge for what he has or put a notice next to it saying we charge by the foot . Simple
@@الكتابوالسنة-ح4ش he WAS notified, he ignored the notice. He wasnt supposed to cut the rope himself anyway and the reason why is because the employee would have cut it in yard-long increments. And even if it wasnt shown in the movie, i guarantee there was at the least a “please ask an associate for assistance” sign that the dude ignored because he thought he knew everything.
@@الكتابوالسنة-ح4ش That’s right. It’s like a store selling loose peaches and expecting you to buy Ten because the computer is only able to charge for ten at a time and you only need seven.
i work at retail and i 100% promise you its not our fault , its the system and theyre prices , i hate looking up prices that dont have tags and tell them the store prices which is either 2-5x more expensive lmao , i try to ease and tell them to hand me another item or if it would be okay if i scan this other cheaper item , but to those customers who wanna be an ass for no reason and cause a scene with a tantrum , stay home and order from online , please , your not only wasting your time but youre making a fool out of yourself in public , save the embarrassment ladies and gentlemen 🙌🏼
It might be the stores rules, but the store then needs to have those rules posted. If they don't, but they advertise a certain price and that you can choose the length, but then charge you for more than you got, that would be theft.
It is the store's rules, hence why he asked for the manager. Then he got a young woman who I think was hired by the manager to take all the Karens' insults without having actual power to help them. It's a very dick manager move imo
@@DarkDay2012 No it really isn’t lol and bitching about a little extra is retarded. If you can’t afford that small change in price maybe you shouldn’t be spending your clearly limited money on rope.
@@DarkDay2012they should have it posted, but it doesn't change the fact that's the rules and the employees can't di anything to change it. And it doesn't mean you get to be mean just because you don't like how things are done around there
This movie has me in tears. He was a depressed widowed man and no longer wanted to live. He was actually buying that rope to commit suicide, but he failed. He ended up meeting this new family that had moved in and he became happy. He died loved and left all his stuff to them. They saved his life
It wasn't about 33 cents. He even said that. You must be either a child or another fool who can't use your own two ears in cooperation with ur rational faculties( if u even have any)
As someone who works at a retail store. Bro needs to stfu. It genuinely can’t go into the majority of systems like that and if we do try to do something special then we could get fired.
@@beaclaster If he's mad about the price why would he reject someone paying for him? It seemed like he just wants to cry about it and inconvenience everybody else who's waiting
@@beaclasterif you're mad about the price, take it up to the person above. Not throwing tantrum while holding others. Simple leave and write formal complain. Do a protest for all i care. WHat he's doing is basically bashing at the barista bcs the menu doesn't allow you to buy sushi in starbucks. What tf do you think the barista can do?
That’s not what he’s talking about he wants them to charge him less because he only got 5 feet of rope and their charging him for an extra foot because they can’t charge less
@@Monk.vr.official if they charge him with 5 foots he would've to pay extra since it doesn't respect the ''6'' thingy things, and don't ask me why this exist, cause it's way too long and I'm probably not the best person to talk about it
@@roggie839 very rarely. If it's last one and a display. manager or supervisor would get involved and ring up the paperwork personally and bring customer to an empty register. cause normally it would be discounted and there's no bar code to scan
Oh yeah i forgot that stupid country doesn't put the right price on the item themself! Sorry i've nothing against most american but this is ridiculous. (like the lack of healthcare, etc...). Maybe one state made it mandatory? Like in europe or japan (or probably most countries), you have 2 prices on every item . the price with taxe and the one without. For exemple,in europe the taxed price is bigger (it's what you paid in the end) and in japan it's in parenthesis but it's here.
that’s like opening a bag of candy, eating until you’re full, then putting the bag back, saying you don’t wanna pay for it because you didn’t eat them all.
I really hope the movie doesn't portray him to be the badass smart protagonist, these kind of people are a literal nightmare who spend their limited time fighting tooth and nail to try to save an extra buck
