Here's Why I Refused to Fly on This Airline - Until Now 

When I was a Captain for Norwegian I think I ran across the character who threatened to sue you, my interaction with him was also distasteful. I won’t talk about it on the internet as you might guess his reaction.

It was cheaper to repaint, retrain, and start a new branch of the airline then to sue you.

The cease and desist notice was interpreted the other way around and they ceased and desist.

"Told them to go shove it" lol i love it....

I flew Norse premium in July 2023 from JFK>OSL - all Oslo based crew and when I told them I had just done a marathon itinerary BNE>CBR>SYD>CGK>DOH>JFK they looked after me super well, moved me to a quieter spot in the cabin etc etc. Their service was the best I’ve ever had on a low cost carrier and was on par with QR/QF business service. Not to mention the flight was only $550USD!

0:32 What the heck is that?

Noel--you're most kind and charitable for describing the Norse flight as "good value for money!" @ $1700, the food was sketchy (I note the hockey-puck "quiche" for example) and the lavatory worse so! Seat looked decent, though, so there's that! cheers until the next one!

Noel, I really appreciate and enjoy your content. I’ve got a brain injury so sometimes it’s difficult for me to process and understand things. The way you explain and describe things is absolutely fantastic. It’s done in such a way that it allows those “loops” to be closed. Thank you for the time, effort, energy and passion you put into your work. It’s so appreciated! Cheers!

I'm really glad RU-vid recommended your channel to me. It's been a joy to watch.

Can I just say that time lapse of the potato chips inflating was just a beautiful piece of cinematography! (in Oz We call everything chips)

I just can hope, that your influence and power gets so strong, that you, Josh and others can no longer be silenced, bribed or threatened any longer. You are our spokesman to defend our rights. Thank you.

11:50 is an MD-80 that was originally delivered to Alaska Airlines in 1990!

Shame on them sending you a letter like that. You’re always polite in your reviews. They need to get over themselves. Oh but wait…they went out of business. 😊

Norwegian still exists, but during covid they scaled down to domestic flights within Norway, and regional flights within Europe. Norse bought Norwegian's planes and started their trans Atlantic routes. It is a different company, and both are Norwegian companies.

1:45 Pretending he was just handed his drink 😂

To receive a letter like that I think truly summed up the dire state they were in and the dire state of their management at the time. I lived in Dubai for 15 years and flew mostly business all around the world and appreciate good service and value. I’m now in NZ and fly mostly Asian airlines when I can for my APAC business. Keep up the good work.

Hey Noel, love your videos. Just wanted to share with you that you can get Walkers crisps at any grocery store, convenience store and petrol station in the United States. They are branded as Lay's chips. Same company, same product!

Great review Noel, the check-in lady at Gatwick was a bit abrupt, i think you did well to get your connecting flight. Chris.

That sausage and crisps looked amazing, but the Nando’s behind you really had me drooling! Thanks for another great video!

From someone who lives in the Moncton area, was nice to hear you comment about flying overhead! Love your videos!

"That's suspicious" had me laugh out loud in my office... haha

Hey Noel, I’d love to see you review air Baltic. There’s also a new train from Vilnius to Riga which would be fun to see you review (maybe try getting the train up to Tallinn too but that requires a change in Valga)

Really enjoyed how casual you were in this video

Wow, what a rude woman on check in.

Congratulations Noel on 500k Subs, I have been following for ages, but never comment, I just wanna say congrats once again. You are my favorite flight reviewer

I like your videos, as a curious sort and a pilot, I decided to look at Norwegian UK and Norse, I'm not seeing anything obvious that it's just a shell gave and rebranding. You did not say that it was, but you do imply that or I inferred it based on my ear. I'm not a researcher of corporate structures, and of course maybe some got hired over for skill set or whatever, but the main players named for Norse have backgrounds elsewhere. I could dig into serial numbers of airframes, but I would rather start a fresh coffee and chase away the remnants of yesterday's 6th beer. Keep up the good work !!!!! your Greyhound USA trip deserves a medal for survival.

Hello Noel my name is Louise. I live in a rehabilitation centre as I suffer with advanced secondary progressive multiple sclerosis and lupus ~ my longest flight was when I came back from Australia two days after the gulf war was declared in 1991 we had to avoid Iraqi and Afghanistan airspace in what was supposed to be a 23 hour flight with a stop off to refuel was a 31 hour flight. I have never been so pleased to Touch the ground - I hope you have a fantastic week. Thank you for all your hard work and the content that you put into your vlog/ videos ~ sending loads of love and loads of hugs Xxx Xxx

Your review of the Norwegian flight was the first video I’d watched of yours :)

I've been waiting to see what your thoughts on Norse were. My wife and I flew Norse in April 2023, which flew round trip from JFK-LGW. It was a great experience in economy. The price definitely played a factor in us choosing Norse.

Flew Norse from LAX to Gatwick and it’s one of those things where you can’t complain for the price. $500 round trip and I booked 4 days before takeoff.

I had to have that same run in ATL Int from International to Domestic (HND-ATL) and I wasn’t even close to making it. I had to do the walk of shame back to the Delta counter. Happy you made it right in time! Also, I had no idea English people pronounced Quinoa like that! It’s even better than the chips/crisps banter ❤

Norse is a Norwegian airline… under a UK AOC. Not sure it really counts as UK though I flew them in December and quite liked it. Interesting to watch this and see how you found it Edit: surprised about the food as it was good when I had a pasta dinner and cooked breakfast. Premium is definitely premium economy not business

Love your style Noel. It's so natural with a great sense of humour.

Just watched a review about Norse from The Points guy, apart from the add ons, they loved the flight and the food was great. there was a mention that the company had taken over Norwegian Airlines routes but no mention about the same bosses, lol, they also loved the food, tbh Noel, they were obviously luckier than you 🤭, great video yet again

9:06 wasn’t expecting to see Providence RI in this video

I would be so stressed. Have an upcoming flight to cabo on Saturday with a 1 hour layover in Phoenix, and I'm already stressing about that! How's your blood pressure???? Love the videos!

If you haven’t already get yourself DJI mic V2. It’s float 32 so you can up the volume in post to your hearts content!

I have a mate who was a pilot for said previous airline that ceased to exist. One fine day he tried logging into the rostering system to check his schedule for the month ahead. Couldn't get in - access denied.... strange right? Calls up another pilot mate at same company. He couldn't get into the system either. So they called their mutual mate who has contacts in scheduling.... He checked it out and found that HE was locked out the system too. A few phone calls around and it turns out that said airline were ditching a bunch of staff including pilots. No announcements or letters, you just found out via the grapevine. Anyhoo, a few weeks later he gets an email from HR.... ah, a settlement and redundancy package you might be thinking. Nope, he was TOLD to "dry clean your uniform and send it to HQ via courier at your own expense please". That was it... no settlement, no redundacy, just intructions to return all his Norwegian issued work clothes/pilot unifrom etc. So we he went and had everything meticulously dry-cleaned and plastic wrapped.... .....and sold it on eBay for E350 as a self administered redundancy.... Never heard from them again and is now flying for a much better more reliable operation.

Thank goddess you have TSA Global entry. I am thinking about applying for it but just the interview within 6 months makes planning a bit more complicated

I love your videos! One thing, you should turn the background music down on all takeoff rolls so we can hear the beautiful engine sounds and show the whole takeoff and climb!

As we are both from Leicester Noel, you must refer to them as crisps. And they are most certainly not for sharing eh Gary!

Saying "see you later" to the security, that got me. Same vibes as saying "thanks, you too" to a waitress that just said "enjoy your meal" I love it.

Seems like the issue was filming without permission. I wonder what would happened if they had followed through.

Flew Norwegian in 2017 from Oakland, CA to Gatwick -- it was so nice to be 10 minutes to our front door, coming & going, and the service & price were fine. There was even a free lounge in Oakland. Sad to see them go, but less so now that I know how they treated you!

The plane in 6:13 says you should fly airBaltic 🇱🇻

Noel, we flew on Norse in late February from Gatwick to Orlando, then back from Miami (early March) either side of a cruise. Here's my observations: Gatwick-Orlando first. check in - the Premium (which we flew both ways) was really no different to economy, even though there were fare fewer passengers (no 'premium feel' to it); the departure gate feels like it's MILES from the departure lounge (somewhere near Redhill!). The aircraft: a 787, first time on one for me and really enjoyed it. Closest thing I've found to my much-missed DC10s I used to make a point of flying. Cabin Crew: All Gatwick based, UK crew! We were looked after by a young guy called A.J. who was EXCELLENT from start to finish. Food: not the best I've had, but certainly above average for airline food these days. Loo: it's just an airline bog tbh.... (??) Seat/Space etc: couldn't fault this. Could get in and out past my partner without her having to move at all. In-flight entertainment: A bit too US-centred for my tastes, but I found a couple of films to watch which passed the time. We landed about 30 mins late due to a near-200mph headwind after passing over Ireland, but wasn't a problem for us. Miami-Gatwick: Miami airport is CRAP. Very poorly laid out, food offerings not up to much (wish we'd got the Brightline train back to Orlando and flown home from there tbh!). Check in again lacked a 'premium feel' - and was more impersonal than Gatwick. Left about 15 mins late as there was an air traffic issue. Cabin Crew: All US, and US based, crew. The female members of the crew were fine. The male 'members' literally couldn't give a toss. Cabin service was rushed and if you wanted anything after two hours into the flight, you had to press the buzzer rather than order on the entertainment system (as we had on the way out). It then took nearly ten minutes (geeky, but I timed it) for anyone to respond. What's my feeling about the two flights as a whole? If we had taken the US-UK leg first, I would probably never want to fly Norse again. The saving grace for them was down to ONE person - AJ our flight attendant on the UK-US leg out from Gatwick. However, we flew both ways in a very large premium economy seat and space, with good food, drinks etc included for HALF the price of Virgin or BA on the same routes (I checked and priced it all up before booking). That was a HUGE saving and meant we could enjoy premium economy both ways, not just the overnight back home. That said, Norse does need to address its inconsistencies which seem to come down to where the ground and cabin crew come from or are based. My sister in law and her husband also flew Norse late last year and one of their cabin crew teams were all from Costa Rica (!) and had little empathy with English speaking passengers. If Norse were much closer in price to BA and Virgin etc, then this would be a MAJOR issue.

Flew LGW to MCO Orlando in Premium Economy with Norse last Sunday and was impressed overall - way cheaper than Virgin and BA were offering - as for the food, we may have got lucky as it was pretty good, Chicken and Mashed potatoes wih veg and then a Smoke Salmon with cous cous as the 2 offering on the way out and on the way back Beef Teryaki and a Cheese Omlette for breakfast. all very edible and decent enough. Miami airport is a nightmare from memory

Hey Noel - wooden cutlery is great saves plastic and keeps us foresters in business 😀

Don't threaten Noel or your airline might go bankrupt.

Ill have to try the Walker Crisps. I like the sound of that crunch.

Noel, I doubt that you should worry about being sued, since Norse are a different company and I'm sure this wouldn't hold water in any court, certainly not in the UK.

Well done Noel for standing your ground. The cheek of some company’s. Hope u had safe travels

Norwegian airlines is actually a very nice airline. I know he is talking about the uk version, but the Original Norwegian is very nice.

1:04 Aurigny spotted in the background. Nice Guernsey airline, definitely worth coming to take a flight into Guernsey to fly on our Dornier 228's to Alderney!

Last year, I flew American from SAT to DFW > SPS. The plane that was supposed to be my connection diverted. And the plane that ended up being the connection, was scheduled later. I initially had a 1.5 hour layover. When we landed in DFW, the plane had a few minutes of a delay because the auto-brake system malfunctioned. I missed my flight by minutes. I ended up taking an Uber back home for a cost of $120.

Norwegian was my very first long haul Airline to Europe back in 2018. They did have a Boston Logan to London Gatwick route as well, which of course Boston is my "Home Base."

I genuinely don't understand how companies accept that level of absolute turd from the girl at check in, she wouldn't last 2 minutes in my company

Mr. Noel what a great improvement of your square mic! Looks way better and it works! Bravo👏

I've flown both Norwegian Long Haul and Norse, Norse about four times now. My first experience with them was actually because Norwegian had gone under and I had some miles that I could still use with their short haul operator. When looking for a flight over to redeem my rewards I found Norse, flying all the same routes on the same planes for slightly higher prices. My experiences with Norse have all been very positive, I have never opted for their premium economy but rather exit row traditional economy and I have never had anyone fill the third seat. I don't love the wooden cutlery, I find I can taste the wood, but was served something very similar. That being said in traditional economy it's $50 for the two meals, $5 for the blanket in his seat, $80 for a checked bag, $30 for a carry on and so on. Over all I would recommend Norse to someone who doesn't need the perks of a full service carrier!

I got a sampler pack of Walker chips/crisps for Xmas here in Canada, only flavour I liked was prawn cocktail

Good review Noel. I actually flew Norse roundtrip LGW-MIA-LGW in Premium in November on a work trip. £842 in Premium for excellent service, the best Premium leg room in the skies, and £500-1000 cheaper than BA, Virgin or American on the same dates. I may well uae Norse again on the next MIA trip as well.

Always a great moment when watching your videos, thanks for that

I just finished up being stuck with a Norse international to domestic connection on two different airlines in MCO. what was supposed to be almost 3 hours connecting ended up being under 30 mins after I collected my bags, and somehow made it to my gate with a minute to spare! never again 😅

The lue review is the G.O.A.T every time because it always shows the care people put in❤

Hi Noel, thanks for the informative video! Just wanted to point out a little detail - Norse Atlantic Airways is actually based in Norway, not the UK. It was founded in Oslo, Norway in 2021 and as you said; it emerged from the restructuring of Norwegian Air Shuttle. Just a little heads up! :)

Back in 2019 flew norweigan from gatwick to orlando, they replaced the plane with a wet airline called Sun something and it wasn't a pleasant experience, they done 2 trips up and down and then closed the curtains at the back and didn't come out anymore

That sausage at breakfast in the airport looks fabulous mate👍🏾👍🏾

Long time ago a took flight from Stockholm to Madrid In my experience NorwegianAir is such great company.

If you commonly get SSSS, apply for a redress number.

Norse is a good concept, you fly cheap to the US for around $300 , so I wouldnt be too critical of the in flight entertainment and food. I always bring my own food anyway on low cost economy. Regarding the message you received from Norwegian, well that was a bit silly, they were probably not used to aviation vloggers. I would try Norwegian again, they fly all over Europe these days. At least better than Ryan Air.

On a sidenote.. Look at that one handed action at 3:15. No effort at all, hardly even looking. What a man.

Clear is definitely experiencing growing pains. When it works, it's great, but annoying when you get those moments of "Pre-check is moving faster".

I was having anxiety watching you. Its exhausting flying and getting thru the airports. Hope you guve yourself plenty of time off between vlogging. 🎉

Hey Noel, I've never tried Walker's crisps but at HEB you can find their house brand kettle chips with salt and vinegar. They are amazing! You should give them a go. Cheers from this viewer who lives 20 minutes from IAH!

The little pause after you said "but they went bust" absolutely perfect 🤣👌

Greetings from YQM that you mention as you flew over us.

That ‘castlemaine XXXX reference’ got me good. Brisbane born and raised, XXXX Gold best beer in the world ❤

Another great review Noel. Always tell the truth.

Are you waiting fir your next letter. I don't understand airlines...you pay for their product and they should deliver. Safe trip.

Great video. Crazy that Norwegian previously threatened legal action. Far too often top brass forget that everything rises and falls on leadership. You were simply revealing the results of their shortcomings.

In case you might be wondering Walkers is owned by the American company Lays which is owned by the American conglomerate PepsiCo. Walkers produces 11 million bags of crisps PER DAY in the UK.

If an airline threatened to sue me for publicising genuine flaws, I'd avoid them like the plague too.

I really miss working on the ramp. Seeing all the planes. I worked at Tampa Airport from 1986-2003. I have been on a lot of older planes.

you finally got a respectful mic

Love the fact you "covered your arse" by blurring all of THEIR staff but left the airport staff :)

Great video Noel. Norse was like ex-Norwegian Air Shuttle and LCC long haul. Not as many passengers can afford to fly on AA, BA, or Virgin Atlantic to the USA from London. ETIAS was a new thing for travel to Europe. I prefer LCC short hauls in Europe.

Noel, I’m not on instagram but if reaches you, the socks I received were wonderful and perfect for the recipient. Who, maybe worrying, but looks just like your logo. So thankyou! I’ll keep watching of course 😊👍🤠❤️

OMG, I cracked up when you said you didn't hear anything from that VP because the airline went bust. They were so broke they couldn't even sue a RU-vidr. NOEL WINS!!! 🤣🤣🤣

5:49 call'em crispy chippas and annoy both countries simultaneously!

Amazing video as always!! Keep it going Noel!!!!!!!!!

I purposely scheduled a 6-hour layover in Heathrow when I flew Ghana > London, London > US. At Heathrow, I ate scones and croissants and read a novel. Best time.

I was gobsmacked when you said, other airline fares start about $2K. In the good old days (1986) I flew 'People Express' 747 non-stop, San Francisco to Brussels for $99. The other airline fares for the same were about $450 return. Ps Sadly, we just don;'t find Great British sausages in US. Cheerio!

I saw on facebook that you fly with MAI to Yangon… Can’t wait to see your video about MAI

I need to fly with Norse sometime. I never have any high expectations when it comes to airplane food. Diden’t seem to bad

Love how the clear lady is like, "I don't want to hassle to get you to the front so use precheck. Wow she should be looked into by her boss

I know what you mean about how good things taste after a long time when you live outside the UK. I can never resist buying Jaffa cakes when I go to the UK for the taste of home. Nice dash across MIA!

I now also know what the ssss on your boarding pass means. I got the same treatment flying from Rio to Atlanta yesterday. 🤣

I flew Norse Gatwick to DC last summer and the biggest issue was the check in queue. Even though I was three hours early people on flights leaving earlier were able to skip. As a result flight left an hour late. Doesn’t seem to be as bad now that they’ve cut routes, wasn’t as bad on the return leg either as there was only one Norse flight leaving. Especially irritating as I only had hand luggage so having to check in at the desk seemed completely unnecessary.

" That's suspicious " had me in stitches.

FYI Quinoa is pronounced 'keen-wah'. Great vid as always!