Herman Knives strives to ensure the detent is optimal, but we are not able to satisfy everyone due to individual preferences. Therefore, we always offer the option of detent adjustment for customers who find it too weak or too strong. This service is free of charge for the customer.
You're customer service was great! Thank you for allowing the exchange for the Slim 270! I love that knife. Full review here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-fDmY1TcOKsw.html