Hertz now admits that many of the claims against them are worth $168 million dollars to settle (that would take care of MOST of the claims). www.lehtoslaw.com
That would be every manager. They were doing this back in the 2000s when I worked there. I literally walked off the job mid shift cause of one of those managers asking me to log in and doing shady things to a contract.
Perhaps Hertz owes those who now have records enough that they can live on the interest that money would draw. They should also have to change their name to "Hurtz" @@dandejoux2622
@@a_mustache_of_great_repute You can bet the insurance companies will be looking carefully at the contract, to see if they can deny the claim as being an act of omission by Hertz, and thus invalidating the claim, leaving them on the hook for it.
They probably hired some bean counter who told them given all the circumstances and evidence you’re looking at half of $1 billion so make it a good offer…..$368,000,000.00 think that should do it! That’s $307,692.30 per person after layer fees.
They shouldn’t even have the ability to report stolen vehicles. If you loan your car to your buddy and charge him $500 and he takes up with it and then you call the cops. The cops are going to tell you it’s a civil matter take it to court. Hertz should have their own recovery department, not our tax dollars police.
@@thagenet My experience has been close to what you're describing. It may vary between jurisdictions, but I learned the hard way never to lend a vehicle to a "friend" if you're in Tulsa, Oklahoma.
@@massivecumshotNot even close to what the Federalist Society says. I’m sorry you’re just a biased communist who wants to see all private property abolished
Being arrested and tossed into jail is a life altering circumstance. I don't Hertz can adequately compensate those who were falsely accused of stealing a Hertz rental and going to jail. I've got an idea, find the person(s) at Hertz responsible for this travesty and send them to jail. Yes, handcuffs, mugshots, fingerprinting, stripped searched, and tossed in a cell. And in the meantime, your mugshots and fingerprints are sent to the FBI where you are now entered into the National Criminal Database and your life is now appropriately ruined. The FBI never deletes your records, nor do they update the records apon acquittal or having the charges dropped. According to the FBI, if you were arrested, you are a criminal. Hertz is getting off cheap. The people who were falsely accused and arrested will never be whole again.
Let's not forget the DNA samples that are recorded "in the system" for the rest of eternity. Nobody simply goes away as if completely innocent when it comes to the US legal bureaucracy. Once on the books, right or wrong, they own your deets right down to your genes.
@@usaturnuranus That DNA thing applies here in the UK too. IF the UK ever records my DNA due to my being falsely accused/arrested, I'll make damn' sure at some point I live up to their perception regarding criminality.
If they started arresting and charging the people who filed false police reports that the cars were stolen I bet they would be a little more diligent on not falsely reporting these car thefts.
@@Rob2 Is this the opposite of "Guns don't kill people, People kill people" argument? It amazes me that we have lots of computers doing a lot of important jobs where human life is at stake and Hertz is the only company that can't control their computers? @Rob, are you a Hertz employee?
@@Rob2 But the management who didn't immediately disable that feature on finding out what's happening should be accountable. Most likely, management found out, and decided not to bother doing anything, because it was affecting only a small percentage of their customers. You can't excuse illegal behavior on computers, not when it repeats and isn't fixed.
@@Rob2 Computers do not run themselves, no matter what you see in the movies. They are programmed only to do what PEOPLE tell them to do. Nothing more, nothing less. So, stop making excuses for them.
I had an incident with a Hertz rental years ago and will never go back. I rented a car from them and they tried to claim I damaged the car. I took pictures of the car when I returned it and I sent them the pictures showing there was no damage. They tried to charge my card $11,000 for the the repairs. I marked the charges as fraud and that’s when they decided to send me a very threatening letter. My lawyer responded with a very sternly worded letter and the pictures of the rental when it was returned. We ended up going to court and 3 years later the judge ordered hertz to pay the lawyer and court fees. My lawyer was happy with the payout. I am now wary about any rental car company.
@@refraggedbean their lawyers figured they could scare me into paying. They sent me several threatening letters over the 3 years. The judge was not amused by the letters.
I am a nurse. Being arrested for felony auto theft could easily destroy my entire career. Plus, it could do so well before any conviction. I would not settle AT ALL for less than enough for me to retire. I might consider it at 3 million. I would want 5 million. That's 5 million in my pocket after expenses.
What were they caught doing though? I'm not arguing with you. I am confused as to why they were doing this in the first place. Was it just a bunch of accidents? Accidentally reporting a car stolen? Or was there something to gain for doing so? If you say they were caught, what were they caught doing is my question.
Bankruptcy judge allows huge judgment to be overturned because it interferes with repayment plan to a major bank creditor whose CEO the judge plays golf with.
That is not restricted to large corporations. If someone sues you, and you settle, the settlement agreement will say that you are not admitting any wrongdoing. And your answer to the complaint will have denied wrongdoing.
@@darkmantlestudios You can't force them to; they'll just refuse to settle. And why only companies? If you get sued, why shouldn't you be forced to admit fault in order to settle?
Under the damages, you forgot things like losing your job, your professional license, or your security clearance because of a felony arrest record Sometimes, even an acquittal or dismissal with an expunged and sealed arrest record still propagates the bad information widely - and private entities are allowed to presume guilt.
I wonder if any Hertz renters actually went to criminal court and got as far as being found guilty. Asuming the court is convinced the rental paperwork they carried was counterfeit? @@ke9tv
you are right. that is the part that gets completely overlooked in the reporting. the various police departments will - rightfully - claim that they were doing their job based on the information they had. An arrest record can be expunged but the procedure varies widely from state to state. it involves often times the office of the state's governor, and is a arduous and expensive process.
I rented from Hertz solid from 2014 to 2021. Daily driver, liked the price, no depreciation, no service or tire costs... Brilliant. That said, I had SEVERAL incidents happen where I extended my term, usually by adding another month to keep a good contract price, only to start receiving demands that I return the car. I'd call them, and would be told everything gis OK, and to ignore the letter I received. It's as if their computer systems aren't all on the same synchronized "page".... So happy to not have been arrested over that time.
I did an extended rental from Rent-A-Wreck in the 80s and never had trouble of any sort. Hertz is just badly run, greedy, unethical, chaotic, idiotic, and criminal. It would be much better for the industry if they were forced to give up all the rental companies they've acquired. The worst company shouldn't be the biggest company.
Biggest revelation of this episode: Steve’s Dad is older than he is! 😜 Glad that Hertz is compensating many of those who they did wrong. I saw a story about one guy who lost his job, and couldn’t find another because he was being prosecuted for felony theft… how does he ever find a job again?
*Steve, you miss the biggest point of being arrested, all these people now have a criminal record that will be hard to get off. It will follow them around to jobs, etc... That's worth many ZERO! When trying to move ahead in life, if you have not been able to get that criminal record removed, you're screwed!* *We know how hard it can be to get something removed from your record, even when you're 100% innocent.*
@@Mike_Dubayou Many background checks pull up arrests, not just convictions. It's messed up since there are videos of cops making up laws for arrests where the 'charges" are later dropped. Just look at the recent one of the blind guy being arrested for not showing an id and "resisting arrest" - where there was no initial crime to begin with.
Hertz is huge. Do you think every or any police station can just say, "Nah, you're on your own." Unfortunately, that would be gross negligence on the part of our police.
@Paul Weston police have no legal requirement to do anything thing except collect a check. If Hertz reports a car is stolen they don't have to do anything if they find it.
It is a shame that more people don't have the means to refuse the settlement and take hertz to trial! Even if the charges are dismissed, the arrest record is very difficult to remove and can have long lasting effects getting jobs, loans, memberships, etc. The few percent that didn't settle will probably get more than what the settlement is paying the majority!
The problem now is that the defense can say here’s what everyone else thought was ok, the jury is not gonna then award a multimillion dollar verdict. They will see the you are not anymore special than the other 300+ claimants. Not right, just the way it is.
@@chrisforker7487 They might if you were assaulted while in jail. Or missed a child's wedding while in jail. Or had medical issues while in jail. Or were fired from a job because you were arrested.
I think about the business owner who lost the $100M deal of a lifetime for his company because he didn't show up to the meeting that was to seal the deal. Maybe the big partner didn't believe he would be falsely arrested and went with another bid. Something like that didn't just effect one person but may put a whole company out of business. Hertz management deserves prison time for this.
Pretty simple ... they recognized this was hurting their business. I travel regularly and frequently use both Avis and Hertz. I have avoided Hertz for the last year solely because of this issue giving all of my business to Avis. It was my protest against their behavior as well as my concern of becoming a victim.
Maybe Hertz ought to be charged by law enforcement for every bogus accusation- sort of like Search and Rescue charges careless adventurers when their stunts go belly up.
Just like it's a crime to submit known false or fraudulent documents to the courts. Didn't stop the banks from doing so with robosigning, and yet no banker went to prison.
Years ago I had an issue with Hertz for a more minor but significant inconvenience. I rented a car on a business trip in NYC and dropped it off in Philadelphia. When I entered Pennsylvania, I was quickly pulled over by the local police. The plates were from Pennsylvania and the tags were expired. I was cited by the police as the driver of a vehicle with expired tags. When I explained to the cop that it was a rental, he told me I was the only one they could issue the citation to, and to give the ticket to the rental car company when I turned it in. I did as he suggested, and they said that they would take care of it. Fast forward three years, and I am stopped near my home. The cop checks my license and starts hassling me about an unpaid traffic ticket. Hertz used me to ferry their expired tag car back to its home state and left me hanging for the ticket. And they charged me a high drop off charge for the privilege.
@@refraggedbean how do you challenge a ticket on the roadside. I didn’t pay it, and when I complained to Hertz, they again agreed to take care of it. I haven’t heard anything about it since, but I am not sure I have been pulled over since…. I also live on the West coast, and since I gave the ticket to Hertz, I couldn’t pay it if I wanted to.
@@rimrock53 you challenge it in the court where you would normally pay it, the process may differ by region, but I doubt anyone would hold you to that sort of ticket on a rental car. with that exact situation I would have handled it when the unpaid ticket was brought up again as it would seem Hertz didn't hold up to their agreement, but it sounds like you did eventually get it sorted out.
I recently had to rent a car for about 3 hours and every other rental company was out of the vehicle I needed and the only one left was Hertz and I dreaded it. I don't rent cars often and when I returned the car that same evening I noticed on the receipt it seemed quite high. That is when I saw they charged me for two whole days despite only having the car for about 3 hours. I got pretty upset with the person at the counter but thankfully they fixed it with no hassle. Never again Hertz.
I have a sneaking suspicion that this will continue to be a recurring issue for Hertz for several more years. Assuming that they are honestly and earnestly trying to reform their practices, then they still have to push those reforms down to the brick and mortar level and dig out any managers and supervisors who refuse to amend their practices.
The compensation is not nearly enough. Arrest and prosecution for a felony radically reduces a person's earning potential, and also cause injuries, trauma, and death. I'm now terrified of renting from Hertz. Scared of their subsidiaries too (Dollar Rent A Car, Firefly, and Thrifty). Everyone at the company who reported a car stolen or modified a contract behind a customer's back needs to be fired immediately, - and face criminal prosecution. And a third party audit should be done to determine WTF is wrong with their culture, and who is really responsible for the systemic failures (that obviously do exist). Lies, platitudes, and commercials don't build trust.
I’m thinking Hertz wishes they would’ve just hired some customer service reps to contact the clients and check on the status of the rentals. It surely would have been cheaper than $168M.
This is still not going to make people whole since they still have an arrest record even if the charges were dropped/found not guilty. Most employers do not care what the outcome of the arrest is so you could lose on employment/promotions due to the arrest record.
This was going back to even the 2000s when I worked at Hertz. The managers would file police reports on cars all the time to use them as a repo agency as a part of daily business.
My sister's husband used to work for a multinational company that rented MANY cars from Hertz. He told me that Hertz would be intentionally difficult when it came to "settling the bill" for the many cars the firm rented every month.
I am surprised that police department nationwide STILL take these issues as serious priority arrests for ANY rental company (U-haul I'm talking about you also)!
You make a very good point about travel disruption. If you’re in an airport rental car, 99% of the time, the destination is VERY important and timely (ie: job interviews, funerals, non-refundable vacation plans, etc.etc. etc.). Missing an important job interview because you spent the night in jail is life-altering. If you miss your fathers funeral, they’re not going to reschedule it for you. The moment passes and it’s irreplaceable. Impossible to make truly whole again.
What a slap on the wrist. Until those in charge face real prison time this will keep happening. Courts say corporations have rights. People have rights! Those falsely arrested need more then a few dollars. All charges resulting from the arrests including resisting and possession must all be thrown out. Records must be expunged including credit. All taxpayers dollars spent must be repaid with interest. And those "gaslighters" need to face prison time with real violent car jackers.
I have a loyalty membership account with Hertz. I will never, ever patronize their business again though. And every time they target me with advertising and offers I smile inside and remind myself there, THERE is an example of someone to be ostracized forevermore. Everybody should keep telling this story so it never fades away from the public conscience.
Now, I’m pretty old. But 40 odd years ago, when I was in Business School, having your loyal, paying customers wrongly arrested was not a business strategy that we learned. It always seemed fraught with peril to me. Now I await the inevitable CARVANA bankruptcy. Their stock appears to be touching a new all time low today. Actually it’s at $6.66 right now! Mmmmm …
Since filing a false police report in many states, if not all of them, is a criminal violation I wouldn't think it would be difficult for Hertz's insurance companies to avoid paying out.
I suspect that this many cases may be enough for the insurance company to deny Hertz's business insurance claim. There has to be something about the insurance company not being responsible for the Hertz's fraudulent actions.
They may be self insured, as was my employeer. It may vary by state but if you can prove you have resources equal to the state requirements, you needn't purchase other Insurance. Maybe a more knowledgeable person can add to this.
Yep, there's sure to be a clause in the insurance agreement between Hertz and its insurers saying something like "If you totally and royally F**** up, our insurance agreement is null and void." Naturally, it would be worded in exquisite legal language.
Felony traffic stops are on a different level, you are getting put on the pavement, at gun point, getting cuffed, roughly handled, and if you are so shocked that you don't follow the police orders fast enough you will get you beat down. On a felony stop LEO will automatically assume you are guilty. You could possibly get tased or even shot, these stops are very dangerous.
Esteemed Mr Leto: I didn't hear you mention it, but I am sure you thought it, and in the myriad comments, which I haven't read in entirety, maybe someone else did. Suffice it to say, an arrest could be a huge deal beyond normally disrupted plans. I used to live and work on the road (before marriage), not even keeping a permanent home address as I literally lived out of hotels as I went city to city for companies 365 days a year. I usually took my rotation flights to some other city I wanted to see, or to visit relatives and friends, and then I would stay with them. Getting arrested would have caused outsized effects on my job and the teams that depended on me to be present and available. Arrests would have disrupted an entire team's work capacity, and it is the kind of thing that could get a guy fired. In my case, had I been fired, I would have been instantly homeless as I wouldn't have had companies paying for my hotels, rental cars and everything else, depending on how long it takes to sort it out. I would have been, by bail considerations, itinerant and homeless and without roots to the community, so good luck to me there in getting bailed. Moreover, then you get reputation damage, which follows you. It can complicate things if you have a high level security clearance too. An arrest record, even sans conviction, can follow you, and it can cause issues in the future because a lot of cops, in interactions, can see you have been arrested. A default view of too many cops (coming from a family of cops & firefighters, I know this) is that if you were arrested, but lack a conviction, they think you "got away with it" rather than being innocent. It can colour their interactions toward you, and this becomes potentially true of every cop you ever encounter in the future. Unfortunately, an arrest record can colour the attitude of potential future employers too, not just those with a security clearance. It bothers me that anyone should need to know if you were arrested for something, if you were never convicted, but how much worse to have a permanent arrest record for a mistake a corporation made and wilfully allowed to happen? This can inflict mental stress, and perhaps lost opportunities, every time you apply for any job in the future as you have to explain it again and again...presuming someone doesn't just disregard your application without ever telling you that is the reason why. That cost is hard to calculate, but it is huge. I think part of the settlement ought include, on top of any direct compensation and costs etc, that Herz file legally to expunge the arrest records of every one so arrested by their errors, and pay the costs for this themselves, and offer proof that this was done at the local level and the data bases these records reside in, because once on various databases, you can get your record expunged from one, but years later find out it is still being reported, which then makes you look like a liar when you answer no to that question too. The above scenarios did not happen to me, but they very much did happen to people I have known, sans the Herz scenario, and I always imagined that in such a circumstance, I would want to be compensated more than generously in such a circumstance. A reputation is a fragile thing, especially given how much databases are used for and against us. It can take a lifetime to build and moments to destroy. To me, Herz engaged in reckless and abusive slander and ought to pay dearly for it.
A bigger legal question is how in the land of the free, and "innocent" until proven guilty is a mere arrest allowed to have ANY weight what-so-ever in any job decision. It's crazy that it's legal for "arrest" records without convictions to be posted so publicly. Frankly, ALL arrests, regardless of situation, should be expunged if the person is not adjudicated guilty, either by plea bargain (which is a separate dystopian can of worms) or guilty verdict from a trial.
Got pulled over in Vegas for being in a reported stolen car that we had just rented two hours earlier. It got cleared up while we were on the side of the road. The cops were very apologetic. The license plate on our car was not supposed to be on that car. The plate didn't match the car, but all the paperwork did. The cops that pulled us over gave us their "business cards" and told us it was the rental agents screw up. If we got pulled over again, just give the cop or sheriff their card and they would explain the situation. This was back in the early 80s.
The insurance agreement will include some phrases meaning "If you, Hertz Rental, totally and royally UTTERLY AND COMPLETELY Fxxxk Up, then we are not going to pay anything, not one single red cent."
I have rented many cars in my life. I would be very upset if I was arrested for driving a car that I rented. It would take more than just money to make up for it.
I had this happen to me in the past, luckily it was here in the UK and the Officer that stopped me was satisfied with the hire documents I had with me, he also got in touch with his control centre in front of me and had the Theft report double checked and removed from the Police National Computer (PNC). Apparently I was not the only one that day the police had stopped and they were getting a bit pissed about the false reports.
Pre-covid, I rented a car with Hertz a month before I was going on a trip. The day I arrived to pick it up, they told me they did not have one available in that category [no similar vehicles available]. I asked how they didn't have one when I reserved one a month early. They told me "we should be getting one back within the next three or four hours." I was not going to wait around hoping someone was going to return their rental. It's not nearly as bad as being arrested, but just another mark on their incompetence as a company.
The last time I rented from Hertz in October 2021, before these stories blew up in the news, they tried double charging me and claiming that I didn't return the car. Even though I had proof the car was returned on time and they literally rented it out a second time that day while I was waiting for my mom to pick me up. I pursued a fraudulent claim with my bank and recovered my money. If Hertz had lied to police and that resulted in me being kidnapped and unlawfully imprisoned against my will, my instruction to my lawyer would be: "What's the national debt? Great, let's triple that for our starting point." You want to set a price on my fundamental human rights as well as libeling and slandering my good name, it's going to cost a pretty penny.
I still think of the guy going on the cruise ship and pulled off the ship and sent to jail and then deported to Texas while his family was on a ship in Florida or something like that that’s nuts and he should be in a superset case with 8 digits
Ah yes, he was in jail for 6 weeks, and they never told him the charges. He went to court once, and they asked if he'd agree to go to Texas or not. They refused to tell him the charges.
I was hit by a Hertz Car. It took me months to pay for the damages. Apparently, they are self insured, and they follow their own rules. They never return any of my calls. Since that day, I have never rented a vehicle from Hertz.
I figured you'd get a ton of emails about this. Sorry for adding one more! I had to rent a car from Hertz in Denmark over the summer. Because the pilots union for SAS Airlines went on strike, I had to change my return flight. I ended up flying from an airport 180 miles from Copenhagen and returning the car there. I was kind of worried that something like this might happen, but so far, I haven't heard from them or the Danish cops.
@grahamkeithtodd while I lived in Denmark my license plate was reported in a gas station drive-off. I was actually in the US and my car was at Copenhagen Airport when it happened. The cops called my wife at 2am and she assured them it wasn't me, but they still wanted to talk to me. I told them exactly where my car was parked at the airport and they said they'd go check it off. I never heard from them.
One woman was arrested three times at gunpoint and ended up having a miscarriage in jail. She's getting paid. I bet she's part of the 5% that hasn't been settled yet
Having watched a few of Steve's videos on this - rental extensions seem to be a big risk escalator. To put it another way, Hertz have been mainly targeting their most loyal customers....
Filing a false police report is a crime. It needs to be determined exactly how these stolen vehicle reports were created and the people responsible, punished.
I know I'm a little late to the party here, but the last trip I took was a drive from Eastern Idaho to Western Washington to visit my dad before he died. He passed away Halloween morning 2023. I made it over to their house just three days before he passed away. If I were in the situation where Hertz had done that to me there would be literally no compensation for that. Fortunately for me I was able to drive my own vehicle there, so I didn't have to worry about something like that from a place like Hertz.
I got lucky a few years ago, back then I rented a car from Hertz and there would have been real problems if I would have had that happen to me. You see, I'm on several heart medications which I don't carry with me all the time, it could have caused me a severe medical episode.
The CEO and every employee who facilitated these unlawful traffic stops is guilty of kidnapping by proxy - I wonder what the jail time for this could be?
The company that I worked for had an engineer arrested by the police while driving in a "stolen" Hertz car. It took two days to sort out the mess and get him on site to commission the machinery. That was in 1998, and the company never used Hertz again when an engineer flew somewhere and rented a car. If a car couldn't be rented other than from Hertz the company would insist that the customer collected the engineer from the airport and provided transport. And it didn't matter which country the engineer went to. Also it was company policy that rented cars were photographed all round at the beginning and the end of the rental period.
A man spent 7 months in jail before the courts threw the case out here in Georgia. Yeah! 7 Months. Hertz executives should also receive jail time for falsely accusing innocent customers. Also the individual law enforcement municipalities should sue Hertz for using local police and law enforcement to act as Collectors and repo.
Steve, OED's word of the year for 2022 is 'goblin mode' - "a slang term, often used in the expressions ‘in goblin mode’ or ‘to go goblin mode’ - is ‘a type of behaviour which is unapologetically self-indulgent, lazy, slovenly, or greedy, typically in a way that rejects social norms or expectations." New to me I have to admit.
I'll never rent from Hertz. That money doesn't undo the harm that was done to people. And to brag that it won't affect their business? The settlement should've been enough to punish then for what they did. Punish means hurt. The claims don't seem meritless to me. Seems like there was a ton of factual information available.
If a company victimized customers, permanently ruins their lives, and does it over 300 times, the governed needs to permanently revoke that businesse's license to operate.
You know there is at least 1 unspoken of consequence that will hang on the folks that were actually arrested for the rest of their lives: every time they get pulled over that cop is going to see their arrest on their record, walk back to their car, and bother them for details about the arrest. I've seen this happen over and over to friends of mine who were arrested, released, but never charged or convicted.
About 12 or 15 years ago I was pulled over because my Hertz was listed as stolen. The Las Vegas police officer was extremely good. I showed him my rental paperwork (picked up the car previous night), he called the rental counter who confirmed my rental agreement and I was allowed to go. I followed up with Hertz to make sure they unlisted the car as stolen. ...too bad, I could really use the $ today...
Your description of 'gaslighting' is incomplete, missing an important characteristic. It is not simply repeated lying, but has a psychological impact, causing the victim to begin doubting their perception of reality.
I have not rented from Hertz for years after the way they treated me when I had an Emergency rental - Customer Service were an oxymoron to the people I dealt with. I can see how this kind of thing would happen considering who they employed.
Hertz had issued Repo Orders also on returned vehicles We stopped after the 2nd assignment dealing with Hertz N talking with renters and finding where they where returned and confirming that info Picks never paid our billings
I can’t believe they didn’t realize this was a problem before now. Therefore I can’t trust that they’ve learned their lesson now. I will continue to stay away…
Monetary compensation by itself would not make people whole. What about the arrest records that will follow people around for the rest of their lives. Imagine all of the job offers rescinded and all the job and loan application denied. All of the records that come up during traffic stops and carry permits denied. Hertz must work to get ALL of those arrest record EXPUNGED! Right down to any notes attached to fingerprint records giving the reason why they were taken.
I rented from hertz once. It was awful. Their security at PIT Int Airport caused me to miss my flight with my wife and 2 small kids. Had to take a later flight with 5hr lay over. It took Hertz 2 months to say sorry and compensate me for the security officer and location manager violating hertz policy.
Subtract the lawyer fees (no offence meant, Steve), and divide by the number of defendants, and it comes out to about $200,000 a piece. Worthless, for getting arrested at gunpoint, thrown in jail, and having your life screwed up - forever!
So the new CEO understands computers are not infallible? What a revelation! I would love to have been there when he dropped the bomb on the IT ppl that false arrests were not a 'feature' and it would be resolved in X days, "or he would find someone who could". Which means one or more IT managers found "growth opportunities" at new companies.
