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Holzkraft Minimax SCM SC 2C sliding table saw / Kleinformatkreissäge. Part-8. Customer service. 

wjaceh
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Part-8. Customer service.

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3 апр 2021

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Комментарии : 16   
@concentrichomesolutions
@concentrichomesolutions 3 года назад
You are a man after my own heart! When you pay for premium, you should expect premium not excuses! When the wealthy pay premium, they demand premium. Why should the working class expect any less? Thanks for the video!
@bjwoodworks41
@bjwoodworks41 3 года назад
How did it go with the saw
@wjaceh
@wjaceh 3 года назад
Nothing has changed. I haven't had time to fix anything and customer service is not replying regarding tolerances. So it seems that once you have handed over the money- it's all on you....
@AegirWatches
@AegirWatches 2 года назад
@@wjaceh Yeah, I had decent service from the local shop that is the new agent, but I am in the same boat really. Cannot get this saw to cut square, no matter what I do. I bought the Lab300p and the other functions are fine, but nothing I do gets the slider to cut square. Think I need to do a review as well. Currently I am busy trying to square the CC fence after changing the blade and got it to 0.1mm over 800mm on the 5th cut ( measuring the offcut with calipers) BUT, the 5 cut method shows me that while the offcut is ok to me, the sheet is actually 1mm off over 800mm. Yesterday was 3mm! So I am confused at this point. The slider in relation to the blade is set up with a dial indicator that is goes from 0 to 0.2mm over the 300mm that is the blade, so the back of the blade is cutting a little deeper. Setup that way to not bind on the rip fence should I use that ( which I never have ) . I go around in circles with this machine, cut hundreds of dollars worth of material chasing something that looks square. Trying to build my kitchen, not going so well. Likely going to drop some money, but ready to part with it, but how do you sell a machine to a person that has issues that I can't fix, and likely they are going to be going down the same road as me with this thing.
@TheDaniel85
@TheDaniel85 2 года назад
How's it working out for you? Where do you live, since they won't honor the warranty/support?
@wjaceh
@wjaceh 2 года назад
Haven't used the unit much since videos. Not because of the machine, but because other things have taken priority in life for a while. Maybe I will return at some point to the hobby/maybe not. Location: Estonia.
@TheDaniel85
@TheDaniel85 2 года назад
@@wjaceh Sorry to hear that, I hope you'll get it working if or when you pick up your hobby again. I've recently ordered an SCM SC 2C, but I ordered it from a local official SCM partner and distributor.. I had to pay €600 extra compared to holzkraft / sturmer, but I did get a reinforced motor and they promised the machine would be inspected before shipping and help with setup. I hope I have better luck than you.
@TheDaniel85
@TheDaniel85 2 года назад
​@Brenden Alan Thank you, if I run into too much hassle, I'll give my local SCM-rep a call and let them set it up probably. Machines like this needs some setup calibration, and if you've never done it before... It can be difficult.
@TheDaniel85
@TheDaniel85 2 года назад
@Brenden Alan vibration should not be an issue, especially not with a three phase motor... Just got mine, I've unpacked it and put most things together for testing. Everything seems to be in good order so far, none of the real issues from the video is there. Sliding table is quite well aligned from factory, but I'll be realigning it later. Everything seems to line up and fit together well. Now I just need to set it up in its dedicated spot and test run the motor and blade assembly... See if any vibration is present.
@TheDaniel85
@TheDaniel85 2 года назад
​@Brenden Alan Weird, something is probably amiss in the drive assembly or pulleys on yours? It'll probably take a week or so for me to get things in order for me to try to run it for real. Family and exams requires some extra time. I'll need to do some alignment as well sooner or later, it's passable for now though. Got any guides on the alignment procedure? I got some basic alignment know-how, but with things like this, you never get fully learned. I got the 5kW (6 HP) three phase version, I'll get back to you on how mine is doing when I fire it up...
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