How Amazon is using AI to deliver orders even faster

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For online retailers like Amazon, Cyber Monday is one of the biggest shopping days of the year, and the company is using artificial intelligence to help with the demand. CBS News' Kris Van Cleave got exclusive access to Amazon's Robotics Research and Development Center, where it says the future of faster delivery is being built.
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Опубликовано:

26 ноя 2023

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Комментарии : 71

@posthocprior 7 месяцев назад

Imagine that AI makes the logistic chain so efficient, it cuts out the middleman, such as Amazon.

@magicalpodium 7 месяцев назад

I don't see that happening anytime soon. That company places itself in positions where it becomes relevant.

@hummersd 7 месяцев назад

Let's also remember for a lot of the warehouse jobs there were labor issues re: pressured metrics (how many orders filled/hr), no bathroom breaks, etc. so you'd want these jobs to somehow become easier and/or replaced by robotics. There will be other jobs for workers impacted (which we should mandate the companies help train for). Forecasting demand using AI can easily help with scheduling workers and shipping efficiencies -- that won't necessarily reduce jobs, but definitely make jobs a lot less stressful (having worked in supply chain jobs for several years).

@Chad_Max 7 месяцев назад

There's a difference b/w warehouse workers in China versus the US. In China they actually work the full time they're on the clock. In the US they work maybe 70% of that time. The other 30% is spent chatting with coworkers, hanging out, etc. Plus they're all unhealthy from our food supply which has dwarf wheat and HFCS as staples so their healthcare costs become a major burden to a company as well...

@sjones3191 7 месяцев назад

@@Chad_Maxnot true

@JamieGAdaire 7 месяцев назад

@@Chad_Maxnope. When I’m working at the warehouse, whether it’s a 6, 8, 10, or 12 hour shift; I’m lucky to even take a 20 minute break. I’m in the armpit of America too. So, nah, what you said is inaccurate. There are those of us who just wanna get things done and not waste our time that we’re there since we aren’t getting paid for our break time. I look at breaks, except for bathroom breaks, as a waste of my time and a loss of income. The federal government requires companies give breaks tho. Funny, the government shouldn’t dictate me when they’re already taking my money for taxes I never consented to to begin with. 😂

@infini.tesimo 7 месяцев назад

Don't forget, they are inching to creating a union because of the recent rule change in law where Amazon is now forced to view the employees through the DSPs as their own corporate employees meaning that they have to abide and take care of them or else let go of the DSP program and start hiring internally for replacing them only to still be faced with unions forming that way for drivers.

@merriemelodiesfan7425 7 месяцев назад

I hope it all works out for the Amazon workers.

@Pernection 7 месяцев назад

LOL

@CaptainBenjamins 7 месяцев назад

Fun Fact: Amazon has more PhD economist employees than any company in the world, 2nd only to the US Federal Reserve. These experts play a crucial role in steering Amazon toward becoming the diversified company that it is today, with involvement across various sectors of the US economy. Everybody needs to know that Amazon is renowned for being the most customer-centric company ever and they have the revenue to show for it.

@brian-beeler 7 месяцев назад

“Journalism is printing what someone else does not want printed. Everything else is public relations.” - George Orwell.

@ShelvedBooks-lw9td 7 месяцев назад

Get out and meet folks.

@FleurPillager 7 месяцев назад

This appears to be a commercial for a company rather than news.

@Prophet_be_her_name. 7 месяцев назад

It was either in Black Mirror or Electric Dreams, this scenario plays out.. Even after we stop ordering packages..the AI will keep delivering them...good luck folks ❤ 🌎 ✌

@Yankeyson1 7 месяцев назад

I have a strong sense of deja-vu while watching this. Maybe I saw it on one of these shows.

@pamela8329 7 месяцев назад

Could AI replace Amazon one day? Stay tuned...

@Andres_Acosta 7 месяцев назад

Answer: no lol amazon is aws so any AI will be run on their servers, in other words more money for them

@mylamberfeeties875 7 месяцев назад

😂 bezos is spamming youtube channel like fox business everyday that isn't good

@ScottH. 7 месяцев назад

That averages out to about 31 deliveries per hour for the drivers. That's insane. Hope they're paid well.

@Pernection 7 месяцев назад

Is $21 an hour good?

@ScottH. 7 месяцев назад

@@Pernection not for doing that much work.

@desenhosjeffersonlim 7 месяцев назад

Sad to know but, any away, AI is going to replace then too! #scare

@zAlaska 7 месяцев назад

Shopping at Albertsons / Kroger only by touch screen, zero shrinkage, perfectly bagged before you can get to the dumbwaiter delivery vault where you pull up and simply load your car and drive away, selecting the letters by live feed robotic Pickers with the heavy work done by robotics, existing stores become storage vaults eliminating wasteful aisle space into secure robotic product storage with a perfect rotation preventing expired product and robust availability. Efficient scheduled home delivery becomes closer to reality as once was the milkman.

@jaredmkofficial 7 месяцев назад

I worked in an Amazon warehouse for a few months after a divorce and needed to find work. It was horrible! I was grossly underpaid, unappreciated, and hated every minute of it. I can’t (and don’t) support them if I can. There’s nowhere to go, working in their warehouse, but down.

@DennisJohnsonDrummer 7 месяцев назад

We recently decided that there would be no more Amazon for us. Amazon charged us for something we returned in March, and to get it straightened out, my wife had go through a tremendous amount of steps 3 separate times to get to a human instead of a bot. The "call from Amazon" wasn't even an option. An employee at the UPS store said that the last year, Amazon has been a problem, but the last two months have been "a dumpster fire". She told us that a lady was in their store with the same problem as ours, but the item Amazon charged her for that she'd already returned was a $400 item. My wife had a hunch that it was because of AI. It doesn't matter how inexpensive their prices are or how many different products they offer, if there is no human customer service that's easy to access and computer glitches charging people for things they've returned, I wonder just how long people will continue shopping with them.

@rothn2 7 месяцев назад

"Q: Do you feel like you're driving Santa's sleigh? A: Yeah, something like that." This seems like the kind of thing that would end up on John Oliver.

@renecouture3719 7 месяцев назад

I wonder if they have Java and SQL running back there....

@Xenon-4300 7 месяцев назад

Do you feel like you're driving santas sleigh? With your low wage abusive job? hehehehhehehehe

@imbrok3n882 7 месяцев назад

They took er jerbs

@altshiftM 7 месяцев назад

Ask any driver from Amazon if thier routes always make sense. I guarantee that theyll laugh.

@mepulley7913 7 месяцев назад

They have started working on that. With AI, the need for truck drivers will be cut. I remember watching a special on 60 minutes a year ago featuring this subject.

@compactwoodhplcladding 5 месяцев назад

When can Amazon respect its sellers (suppliers)?

@Napstone 7 месяцев назад

“Do you feel like Santa delivering these goods” …

@user-xe8ci8uq6y 7 месяцев назад

Amazon leaders are smart , they see AI like an opportunity to accelerate and improve their services

@Pernection 7 месяцев назад

If it was any faster, they would open up a big box store.

@Drucio1 7 месяцев назад

They know i return a lot of stuff... My stuff is all delayed hahaha

@Rajesh_Singh301 7 месяцев назад

Why?

@ragdolltvproduction4193 7 месяцев назад

Wow 😮

@crystalcalendars142 7 месяцев назад

I hope USPS will be replaced by AI, so labels/postages would be cheaper!

@user-oh6vo1kn6s 7 месяцев назад

No.

@Allmoney8 7 месяцев назад

And Amazon should bring those jobs to New York

@jurassictyrantkingYT 7 месяцев назад

The beginning of the end of needing humans in your distribution centers and Amazon is the first to become that. Amazon being Amazon by Cutting Cost. Eventually robots and AI will replace humans in the distribution centers.

@thehexedcoin1517 7 месяцев назад

While a lot of people are concerned right now about AI taking over our jobs, for jobs like these, replacing humans would be great, though i do hope that by reducing costs at some ends will increase individual's pay, though seeing how its amazon, those cut costs are probably going to help raise the higher-ups pay.

@paulw2872 7 месяцев назад

Future of workless wearhouse. Great way to not have labor

@RudieObias 7 месяцев назад

Yep, people have been saying the same thing when the car was invented...

@paulw2872 7 месяцев назад

@@RudieObias so automation and assembly lines don't affect labor... ok

@Andres_Acosta 7 месяцев назад

I’m ok with meaningless jobs being automated, we’ll need to do right by the workers ofc but getting rid of pointless back breaking jobs is a positive.

@lanabyk8012 7 месяцев назад

Can AI think?

@crt1477 7 месяцев назад

I hope the Amazon AI unionize!

@Queen76543 7 месяцев назад

There goes the jobs

@tamjeanell 7 месяцев назад

Eventually they will not need humans....or some dept will close

@phototristan 7 месяцев назад

Pretty shortsighted he asked the driver about Santa when the driver clearly seems Muslim.

@birdbangbobaruni 7 месяцев назад

Ai sun power yes

@dancook4993 7 месяцев назад

I dumped Amazon and dont know why i waited so long

@caydenthompson126 7 месяцев назад

You're missing out. I could not dump Amazon. It's too convenient

@mepulley7913 7 месяцев назад

A "beautiful ballet of people and machines", right. Until that machine out preforms the human at a faster and CHEAPER rate.

@mylamberfeeties875 7 месяцев назад

Amazon is also using AI to spam youtube channels bezos is desperate 😂

@ShelvedBooks-lw9td 7 месяцев назад

People don't need half this crap. 🤕😂😂😂😂.

@joshlidowdie24 7 месяцев назад

"300 million jobs are gone"-Bloomberg 2023

@paulngo4631 7 месяцев назад

Sell the stock. Company will soon go bankrupt.

@TheINFJChannel 7 месяцев назад

I love the idea of the bots doing our jobs!!!!! My reasoning is simple - robots wont mess up my order then give me attitude for calling it out. Let's face it, humans are super frustrating to deal with.

@razamalik2198 7 месяцев назад

We want justice 🇵🇰FREE FREE IMRAN KAHAN 🇵🇰

@LeftEagle51012 7 месяцев назад

Is this AI propaganda

@DanielNistrean 7 месяцев назад

BS. AI will decrease total number of jobs and will decrease the pay of existing ones. Since if a human is assisted by AI, you can hire someone less qualified for cheaper.