How I lost $1,500 from 1 Event Planning Client and 1 Mistake! ll STORYTIME

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How I lost $1,500 from 1 Event Planning Client and 1 Basic Mistake from this real client story! (Storytime) This is Event Planning 101 for those looking to start their Event Planning Businesses or need advice or tutorials on how to talk with clients or what mistakes not to make. Learn how to charge for your event planning services!
-Event Planning Business Tutorials
-How to Become an Event Planner
-How to start an Event Planning Business
-How much to charge for Event Planning
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Опубликовано:

18 сен 2024

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Комментарии : 112

@cynkawaii19 3 года назад

Unrelated to event planning but adjacent to the situation, this is why when someone books a service from me (brows lashes etc) I always have them book online which REQUIRES them to put in their CC on file and fill out a form saying they cannot cancel or move their appointment 24 hrs prior to or they will be charged the full price. People will take advantage if you let them!

@BashBesties 3 года назад

They definitely will! Especially in the service based industry. You are running it the right way. That’s why using a great booking software is an asset and making sure your clients sign an air tight contract. There’s a lot more tools available now than there use to be even a couple years ago. I think the reason many planners run into the problems more often til this day is because a lot of us still do all of our own bookkeeping by hand (scheduling, invoicing, etc)...so that’s where there is more room for clients to take advantage. I think we’re a little behind in the industry because sometimes booking software can be costly for the amount of clients small planners have and also because pricing of each service from client to client/event to event ranges so significantly. I know a lot of people run the business under the table too and don’t like to leave a credit card trail as well. But the online booking system is definitely the best way to automate scheduling and deposits like you mentioned hands down! 👌🏼

@cellis1015 4 года назад

Yes, I learned that lesson a long time ago. I don't do/ say anything without a deposit!!! You're are so amazing and thanks for being transparent!

@BashBesties 4 года назад

Amen to that, I knew I had at least one boss babe out here that knows exactly what I'm talking about!! 🙌 Thank you for watching sis! ❤

@wanaraz 4 года назад

@@BashBesties The wealthy person that was a possibility will get you more future work with them , their work and friends. These are hard decisions to make but I make them with the thought of my own family and their best interests for our future. I am in a different field but I can pick and chose the customer I want. I always cultivate the best customer that I can work with. The most reasonable customer weighs heavy on my choices. Demanding people will never be satisfied. Because I follow these basic rules I never have problems with customers , they are always happy with my work and call back when I am needed.

@SimplyDionne_ 4 года назад

I have been wanting to become an event planner and I just found your channel! I’m so glad I did. This is the first video I’ve watched and I love your personality and honesty. I hope to learn a lot from you! New subscriber ❤️❤️

@BashBesties 4 года назад

I appreciate that, thank you! I try to make my videos as real as possible, so you know that I'm just a regular person and that you can do it too. Well I'm so happy you found us, and welcome to the family sis!!🤗❤

@kimberlyjm2654 4 года назад

😲 Lessons learned.... It's all about the biz. You are Amazing!!!!

@BashBesties 4 года назад

Okay 🙌🙌 all about the biz!! When I tell you this client promised up and down to pay first thing Wednesday morning...Wednesday morning all I got was crickets lol

@MonroeMakeBelieve 3 года назад

Best story time ever... ive been through this before with clients in the past in my business. These types of situations allow you to learn very quickly from mistakes 😩.. im sorry you had to go through this.

@cre8vlyme108 4 года назад

Oh no!!! My heart goes out to you. I have dealt with similar situations- and for what ever reason find myself feeling guilty for asking for the agreed upon amount and collecting it. You almost feel like people don’t respect a small business owner enough to pay you.... but your work or word of mouth referrals interested them enough to want to book you in the first place. You are a phenomenal business owner that has a big heart. Isn’t it sad that the ‘potential’ client didn’t have the decency to let you know they couldn’t afford it or no longer needed your service. Thanks for sharing. Your heart was in the right place, so you will recover the amount you lost and more. Have a Blessed Thanksgiving!!

@mandy0606219 4 года назад

I love your videos! Thank you for all the insight! Party planning and decorating is my life, but all the paperwork and logistics behind that, is always so hard for me.

@2010MsZana 4 года назад

Whattttttt the omg I would be soooooo pissed. Thank you for sharing I have entered the same line of work and I you help me a lot thank you

@bellemonet9375 4 года назад

I'm upset that you really missed out. But you were being kind. Don't worry you'll get another big job. I pray for you much success. 💞❤

@BashBesties 3 года назад

Thank you hun, appreciate you! Hope you and your business endeavors are doing well!! 💕💕

@mamamelzy 4 года назад

Thankyou so much for sharing your experience!! My business will be up and running in the new year and I have found your videos to be incredibly helpful xo

@BashBesties 3 года назад

Of course!! How has your business been doing this year?! 💕

@theninolife 4 года назад

Nothing but 💎 gems dropped in here! You’ll make it back double mama for having a good heart!

@BashBesties 4 года назад

Okay, you know you gotta protect your business. I got caught slippin' this week! lol

@beautywithqueeniekeisha 4 года назад

Your always dropping gems 💎 I use to spend hours and days collecting materials and ideas and would just give them away. I know better now not to do that anymore.

@BashBesties 3 года назад

Yes Keisha!! Exactly, you already knowing, you just can not. It will drain our energy and our soul....and the bank account 😂

@darlenemitchell4545 2 года назад

Thank you, you were so refreshing 💕 Dee

@BashBesties 2 года назад

Thank you Darlene, glad you enjoyed it!

@2b.AnikaS 2 года назад

Thank you so much for sharing your story. I’m Also a wedding and event planner I have made my share of mistakes. They are definitely learning lessons and they were put into my policies

@lynnewhite737 3 года назад

My first time here. You share great knowledge. We been in the business for awhile but truly don’t charge clients enough at all.

@BashBesties 3 года назад

Lovely to have you! I think pricing is never something you truly overcome. Once you think you’ve got it down, new services and trends emerge, your skills go up, the demand for something goes down, etc....so I believe it’s a constant balancing act throughout our careers. Something we have to continue to strive to improve until we’re at the level where we feel confident in our income strategy. 💕

@kanwalasad8180 3 года назад

I have been bing watching you all day because you are so on point all the time.l have two questions ,what's the difference between an event planner and just a decorator?how do you rope in workforce and vendors?how to build a team?and probably a separate video on how to be in this business and manage kids. Oopsss these are way more then just two questions.

@BashBesties 3 года назад

Thank you Kanwal!! I really appreciate you watching the channel. Some of these will need a video, but here’s some quick answers! Event decorator only executes decorating the day of. They can be in charge of design entirely and purchasing decorations or they can be booked out by an event planner to execute the planner’s vision with their inventory. The planner is in charge of planning the entire event , communicating directly with client and vendors, managing the budget, securing all vendors and paying all vendors, etc. (unless they’ve only been hired to plan a portion of the party. Then they would handle that portion.) A lot of smaller planners usually hire friends and family since it’s part time work. If you want to hire out employees you just place ads like any other company would do. Managing this biz and kids can be difficult but not impossible, making sure to heave babysitters and help for times when you need to be away is key! 💕

@sunshinetreatswtx 4 года назад

NOOOOO!!! I feel so bad for you!! It sucks when you try to be accommodating for your clients and they in return do you dirty. I feel your pain girl!

@BashBesties 4 года назад

Girl ain’t it a shame! Just like you said, it’s always when you try to be accommodating. Then it spoils it for all the clients who would’ve actually appreciated such leeway. But every now and then you need a little reminder of why you do things the way you do! It was just a very costly reminder 🤦🏽‍♀️😩

@guzmanpartyoffive8952 4 года назад

Im so sorry this happened to you. You were so sweet Much love you !! 😘

@BashBesties 4 года назад

Thank you!! Next time I got to be firm and sweet lol 😘😘

@joannceasar2759 4 года назад

I hate this happened to you. Thank you for sharing! God bless❤

@Killakiwikutter Год назад

Hi, I’m new to this channel but I love your real time examples of these things.. I’ve been considering this Career of choice for a while, this helped put a lot into perspective for me. Thank you! How do event planners make personal revenue btw?

@fancylady9280 4 года назад

God bless you girl 🙏🏼🙌🏼

@BashBesties 4 года назад

Thanks dear, you as well! 🙏🏼💕

@hrdbody19 3 года назад

I almost fell off the treadmill when you played the cricket sounds 😭😭😭😭😭😭😭😭😭😭😭

@BashBesties 3 года назад

Girl you better be careful!!...but really I swear that’s how it be when you get the clients that be playing....crickets 🦗🦗🦗🤣🤣

@isabelgarcia4290 4 года назад

Thank you for sharing!!!💞

@sacred.sanctified 4 года назад

I'm loving these videos. Very informative.💕

@BashBesties 4 года назад

Thank you dear! 💕

@danilovesbuttercup 4 года назад

Omg I so feel your pain. I get sooo many inquiries and I’m normally craving a client so I’ll bend my policies and I do all this brainstorming and editing for them for days and then just never respond anymore or they complain once they hear the price and want me to bend for them . It’s super frustrating

@BashBesties 4 года назад

I knew I wasn’t alone out here, that’s exactly what I was talking about! I know how frustrating it can be, like you said we’re craving a client or so excited to do a theme we start to waver. If we uphold our policies, we may miss a few clients here and there, but at least we’ll never feel taken advantage of or waste precious time and resources! 💕

@danilovesbuttercup 4 года назад

Miss Event Planner yes so true . I’ve made that mistake before and told myself I wouldn’t no more . I’ve even had a client tell me she needed a baby shower set up and if I could find some things for it and she’d pay me by the end of the day so I was at stores holding things for her and I kept calling asking about her payment so I could leave the store and she went MIA . I absolutely love what I do so since not many clients have been coming to me I just enjoy doing my kids parties over the top lol

@tammiecurrie930 4 года назад

Uh I know that will never happen to u again, thanks for the knowledge!

@elhammm976 Год назад

Had similar experience. With exact 3 party interests for one day and ending up with non as the first one didn't approve of the final quote

@hi12baddies 10 месяцев назад

the crickets lol so cute im nervous in starting

@Foxiethepiratefox 11 месяцев назад

And please dont forget after hours of speaking with the client and then you dont hear back but you get on FB or whatever and see they went with someone they said was too expensive. Makes me feel like other decorators refer them to you to get prices then change their price toget the business

@curlycurly004u Год назад

great tips!

@BashBesties Год назад

Thank you! 🥰

@GilliMarieMoody Год назад

Thank you so, so much.

@Kuku.... 2 года назад

Wow I'm inspired great advice been going through that also wasted my time also

@ninafernando2289 13 дней назад

You are amazing! I appreciate you sharing this. Happened to me. What's a reasonable online booking site

@BashBesties 6 дней назад

Thanks hun! I use a Honeybook to book clients.

@ceccyaku5141 4 года назад

I’m so in love with event planning and want to become one,is it going to be expensive.Do I need to purchase all these event equipment?

@KreatewithIvy 4 года назад

That’s what I’m trying to find out

@BashBesties 4 года назад

No, if you want to be a purely a planner you don’t really even need anything to start but a computer and your phone. However, if you want to be a decorator eventually you are going to have to start investing in inventory. You can start small though and purchase pieces that you can use for multiple events. I started my business with nothing and now I have a pretty sizable stock of decor, you just build up your inventory one party at a time! 😊

@ceccyaku5141 4 года назад

Thanks dear

@danasanders7640 4 года назад

Thank you, thank you, thank you, for your tip

@dananaz12 4 года назад

Wow 😮 that’s horrible , I haven’t experienced that but I have experienced the clients booked elsewhere. I don’t get it they paid more then what I was asking . Also said to me I could do that myself . Well from what seen nobody did nothing . An other times I know I can do it . A friend /family of mine said .”I don’t sound confident enough” I’m just very modest . Any advice 🙏

@BashBesties 4 года назад

Yes, that's definitely a form of it for sure. Speaking with you about all your ideas, and then going and booking with someone else. If you find it happening a lot, I'd maybe think about starting to charge a small fee for your consultations and if the client books tell them the fee is deducted from their party costs. Hmm well you have to think that if a friend or family member is saying it, and you know they have your best intentions in mind (not just hatin on you and your dreams) then you may need to consider it that to be a factor. Maybe if they are seeing it, then your potential clients are too. Always keep in mind feedback you hear repeatedly from different sources..because it's a pattern and that may signal an area in your business that can be improved upon. If you're unsure maybe try recording one of your client conversations and play it back and listen to yourself. Sometimes we don't know how we really sound until we hear or see ourselves on camera. No need to be modest in this biz though, don't overpromise of course on what you can't deliver, but be confident on what you bring to the table, because in the end the client has to feel they can trust you with their money and their special event! You got this!!

@bleeridley3887 4 года назад

Had the same thing happen. I do understand.

@darlenemitchell4545 2 года назад

Hello Ms. Event, why is it that people don't take your worth serious 😕 they want you to work ,but don't want to pay, and say afterwards well that was a kind of kiddy party, or where are the balloons.

@DesigningwithLatishaMcKinney 4 года назад

Naw Sis....I'm so sorry! The was EVIL! We've all learned from past mistakessss... LOL...I have girl! However, with the mistakes we make allows us to become wiser as a business owner.

@shelidgreene6496 3 года назад

Thank you lesson learned

@BashBesties 3 года назад

Of course! 💕

@Lady.M.Okafor 4 года назад

You are beautiful lady. May God bless your work.

@BashBesties 3 года назад

You as well love!! 💕

@bleeridley3887 4 года назад

Do not give or show ideas or anything.

@Laydeemystic26 4 года назад

Thank you for this post ... 💜

@BashBesties 4 года назад

Thank you for watching! ❤

@Laydeemystic26 4 года назад

@@BashBesties definitely my go to girl, I've started an event designing/ decorating business.. and your experience and knowledge is just soooooo helpful. Thank you 💜

@MIDNJDenise32 Год назад

I booked someone and they sent me a new quote with price increases. I was told the printer they use for cutouts increased prices. Am I responsible for that? I'm tempted to cancel because this went up $200 the week of my event.

@BashBesties Год назад

That’s not very professional in my opinion, unless it was stated in a contract or made known to you before booking that prices are subject to increases at any point in time. The vendor should just eat the cost of quoting wrong in my opinion. I personally wouldn’t continue working with a vendor like that if I had the choice to go elsewhere. If you booked and left a deposit/signed an agreement for the quoted price, they should be honoring their quote.

@terridavid741 4 года назад

I am an event designer. New at it I need help making packages. Do you have a video on that?

@BashBesties 4 года назад

Will be coming within the next couple weeks. Turn on those post notifications!! 💕

@terridavid741 4 года назад

@@BashBesties already done

@blessedbrandi 3 года назад

Great video

@BashBesties 3 года назад

Glad you enjoyed it! 💕

@AndreaElaine2 4 года назад

😭 I sure do hate that happened. That definitely was a 101 mistake. I never do that. My own sister burned me like this.

@BashBesties 4 года назад

Right, you just can’t give any leeway to clients unfortunately. Smh....Omg that had to be so frustrating. I would’ve been hot. I think it’s definitely more forgivable when your family does it, but still I’d have to be like grrrrrrrrlll 😒🤨 lol

@AndreaElaine2 4 года назад

@@BashBesties I know...I got mad like it was my money lost. I hate wasting in any capacity.

@lifelinegmail 4 года назад

I am glad I saw this

@BashBesties 4 года назад

Thanks, I hope it helped!

@Southern-blogger 2 года назад

What booking software do You use? Or anyone suggest? We have been using square for 7 years and it’s been good but it does not save CC numbers and it’s really hard to attach a policy/ contract. Suggestions?

@BashBesties 2 года назад

I have been using PayPal for years because it was free and I could charge my client the payment fee. It does allow to attach an invoice or contract but they can’t sign it in the invoice if that makes sense. However, when my prices started to go up I noticed the convenience charge of 3% was getting a little steep. No one wants to pay $100 worth of credit card fees even if they have the money. But I only do online payments, I don’t like to deal in cash and checks and I couldn’t find a better alternative. Now I recommend Honeybook because the system is made for service based businesses like ours and a lot of my industry friends use it and speak highly of it. Plus they can sign the contract in it as well which is always a plus. In the new year though, I’ll be switching to either Honeybook entirely or Honeybook + Quickbooks for payment processing because I like their bank transfer options with a 1% fee, plus it also tracks your accounting clearly. I’m not sure if it save CC numbers though. That would be something to look into. If you find a software that does, we’d love it if you come back and share! 💖

@courtneyruiz1805 4 года назад

Yes I’ve been there more than once.

@BashBesties 4 года назад

I knew I wasn’t alone! 🙌🏼

@glasshealing6951 3 года назад

Not event planning related...but i had a client who wanted to buy a puppy and said he would like a delivery over the weekend. Lol🤣🤣 anyways, i agreed. On a Sunday i said good morning ...yk...lol and he suddenly said im not in town i went to a funeral wont be back for another week....oh well

@jenniferoviawe 4 года назад

I think its building report with them first.

@adrielallen4685 3 года назад

Hi Taylor, I'm not sure if you are willing to share this information and if not, I totally understand, but what percentage do you use for deposits? Is it 50% of the total party?

@BashBesties 3 года назад

Yes, I take 50% on deposit, 50% due 1 week before. 💕

@specialk5954 Год назад

Thank you I make sure to not look out for anyone in business you really lost $2,550 😭😭😭 but thank soo much to never do this

@tonig31 4 года назад

When you named the Amounts from the Events were you referring to the Take Home or Profits you would have made from the Event?!

@BashBesties 4 года назад

So both prices were basically how much I estimated to the client, but both parties the expenses were about $200. So the second party I passed up would have been a take home profit of about $1,300 for the 2 hour party, 5 hours of work at the event from setup to cleanup. 😩

@FranciscaFabunmi 4 года назад

How to write party quotation in a professional manner

@toyiadecorcreations 3 года назад

Made no sense to hold her date at all. And the other partys you should let them pay down payment who ever pays first gets the date lol

@tuittyma 4 года назад

That woman really should be ashamed to have you hold up potential income!

@BashBesties 4 года назад

It would have been nice for her to be thoughtful, but I know better! It was really my fault for allowing it. You know you gotta protect yourself first, all the signs were there. I just ignored them. 🙈

@crystalbergal4678 4 года назад

Wow 😳

@Studgunners 3 года назад

One more reason to hate people. Remember the first rule of business: A bird in the hand...... I'm sure you've learned that one since then of course.

@chervicekb87 4 года назад

My problem is how do I price?

@babygirl9956 4 года назад

I was wondering the same thing?

@christineocalan6512 4 года назад

Dang that woman should feel like CRAP !

@ilov3mydancefloor 3 года назад

You are so cute. I cant stop watch your videos

@dulcedelechedecor3771 4 года назад

Rule number one ;no deposit ,no party period.

@BashBesties 4 года назад

Yes, exactly! Even more so, no holding of tentative dates (even if it’s just for a few days) without deposit.

@dulcedelechedecor3771 4 года назад

Yes ma’m you are the master here

@myawishesuwell7605 Год назад

Your beautiful

@BashBesties Год назад

Thank you Mya!❤

@BashBesties 4 года назад

Hey Misses, thanks for watching my new video! Make sure you guys are always protecting yourself and your business, don't get caught slippin!! Cost me $1,500 this week. 😩 ....Learn from my mistakes ladies! Anf if you need more help with you business head on over to my Etsy shop and check out my Business Printables!----- Guide is HERE!!: www.etsy.com/MissEventPlanner/listing/499897212/guide-how-to-start-your-business-and?Copy&ListingManager&Share&.lmsm&share_time=1574652523179 and the Party Quote Editable PDF is here!!: www.etsy.com/MissEventPlanner/listing/755407977/price-quote-template-pdf-printable?Copy&ListingManager&Share&.lmsm&share_time=1574652508591 ❤❤❤

@BashBesties 4 года назад

NEW VIDEO LIVE: Tips on How to Avoid this Mistake: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-IAyYt3rGDxk.html ❤❤❤