How Improving Employee Satisfaction Elevates Customer Experience - Six Five On The Road at Zoholics 

On this episode of the Six Five On The Road, hosts Cory Johnson and Lisa Martin are joined by Zoho's Sridhar Vembu, CEO for a conversation on how prioritizing employee satisfaction can fundamentally transform and elevate the customer experience.
Their discussion covers:
The correlation between employee satisfaction and customer service excellence
Strategies Zoho employs to maintain a high level of employee morale and its direct impact on customer satisfaction
Real-world examples of how Zoho has transformed customer service through employee engagement initiatives
The role of technology in facilitating employee satisfaction and efficiency
Future trends in employee engagement and customer experience management
#Zoho, #EmployeeSatisfaction, #CustomerExperience, #Tech, #thesixfiveontheroad
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