With over 7000+ properties offering more than 1.1 million rooms across 30 different brands in over 130 countries including brands like Ritz-Carlton and St. Regis, Marriott is one of the world's leading hoteliers. The scope and size of this company and its influence today are staggering. North America alone accounts for around 80% of Marriott International's revenue.
This is the story of the founder John Willard Marriott, who was born in 1900. He started off with restaurants and motels and today it is one of the most luxurious and popularly known hotel chains in the world. His journey has milestones that he achieved by working really hard and never stopping with what he had.
John was a workaholic, as simple as that. He was energetic and organized and would show up to the restaurant pantry or the hotel at odd times for random inspections. He would swipe his finger on surfaces to check for dust or dirt.
The hotel's cleanliness was a top priority for him, and he would personally ensure that such standards were maintained. If the staff ever made a mistake, John used compassion and love to solve their problems. As he once put it, "If you keep the employees happy, then they keep the customers happy."
What started as a small root beer stand made its way to become the biggest name in hospitality. How? Do you ask? There is a lot more to this story that will leave you inspired. So keep watching the above video till the end to learn more about John and his journey to success.
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7 июл 2021
