How to Access an Online Source: Troubleshooting 

Regent University Instructions & troubleshooting problems with opening sources online.
Video Tutorial by Reference Assistant Trevor Hodges - M.Div. Student
00:00 - Introduction
00:10 - Signed In
00:17 - PDF and Link Access
00:29 - Links Redirect to Database
00:35 - Access Options
00:53 - Clear History and Cache
01:29 - Reporting an Issue