How to access the recovery mode on most TomTom satnavs

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How to access the recovery mode on most TomTom satnavs.
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Опубликовано:

18 фев 2021

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Комментарии : 42

@benyclaudiuify Год назад

I want to be able to bring it back to life as it was, I don't know how I managed to get to this mode, now I can't use it anymore and I connect it to the computer in vain because it doesn't do anything

@OCDaddyZsolt Год назад

If it has a memory card inside, remove it and try again. If there is no memory card inside, then most likely the internal flash drive is dead, hence it is not connecting to the PC. I suppose, you have MyDrive Connect installed. Also try on a non-USB3 port.

@amanjohal9173 Год назад

@@OCDaddyZsolt is there a way to repair the internal flash drive? Because I got the same problem. I can charge my TomTom by connecting to the laptop but it won't pick up that it is connected to the PC.

@OCDaddyZsolt Год назад

@@amanjohal9173 I’m not aware of. As far as I remember, Tomtom didn’t dix these either, but used to replace the device (if it was under warranty yet).

@kamilakosiba5330 7 месяцев назад

Hello maybe someone can help me. After recovery I connect my Navi to PC but it doesn't start to update automatically. Navi is connected but error message "device no responding".

@OCDaddyZsolt 7 месяцев назад

Hi, if you use USB3 (blue plastic in the connector on the PC), then try with USB2 (black). Or try with a different USB cable.

@seanrmclark3708 Год назад

I have a TomTom GO 40. Updated it recently and now is just stuck on the TomTom logo and does nothing more. Sound glitches on boot up too. I have tried this method but doesn't seem to work.

@OCDaddyZsolt Год назад

If you have a memory card inserted, try to remove it.

@seanrmclark3708 Год назад

Memory card removed and it just boot loops following your instructions.

@OCDaddyZsolt Год назад

Try the recovery now, without the memory card. In case it won’t help, then most likely the internal flash storage is damaged.

@stevenwillgress9471 2 года назад

How do u get out of it without plugging it into a PC

@OCDaddyZsolt 2 года назад

By pressing the ON button, until it restarts, should do the trick.

@sharonkriese863 2 года назад

How do I add a device using an I pad

@OCDaddyZsolt 2 года назад

You can't connect it to an iPad, only to a Mac or a Windows based PC.

@sharonkriese863 2 года назад

@@OCDaddyZsolt ok thanks

@MrAdmin-dj2tn 3 года назад

wowwww ,perfect 👌 Thanks , but i have no whit screen ( Text ) , I press the button as you said but it restarts again Do you know why ?

@OCDaddyZsolt 3 года назад

That's odd. It should display the diagnostic screen. Do you have a memory card placed in the device? If you do so, try to remove and give another go.

@MrAdmin-dj2tn 3 года назад

@@OCDaddyZsolt I removed the previous memory card and used a new one, but it still does not work 😢😢

@OCDaddyZsolt 3 года назад

How about without any card?

@MrAdmin-dj2tn 3 года назад

@@OCDaddyZsolt no😪😪

@OCDaddyZsolt 3 года назад

I can think of these: - Battery might be "shot", if it is not holding charge for over 1 hour (fully charged, unplugged). - Internal storage might be faulty. - Could try a facrory reset from the menu (if you can access it), but this will delete all your settings and data.

@hi-q2261 8 месяцев назад

What if you don't have a pc?

@OCDaddyZsolt 8 месяцев назад

Well, you need one, otherwise the device can't download the recovery files via MyDrive Connect. It can be either Windows, or Mac, but you need one. If you don't have either, will need to pop over to a friend with a 6-pack of beer :)

@ashleybrown9738 9 месяцев назад

My euro truck maps have deleted on my Tom Tom and now I can’t get it back so I can’t add my truck dimensions can anyone help?

@OCDaddyZsolt 9 месяцев назад

The Truck models are always trickier a bit. Have you tried to call their customer services?

@Lonewolf_rider 7 месяцев назад

@OCDaddyZsolt there is no customer service....no phone number....no emailadres only a online bot that's keeping us turning circles.

@OCDaddyZsolt 7 месяцев назад

@@Lonewolf_rider Have you tried to write "I would like to speak to support" to the chat bot?

@Lonewolf_rider 7 месяцев назад

@@OCDaddyZsolt as stated, the chatt bot won't get you far.

@OCDaddyZsolt 7 месяцев назад

@@Lonewolf_rider Where are you from? Netherlands? When I choose UK and start to chat, I put "i would like to speak to support", then it gives me the option to chat with a live person (in opening hours), or to send mail via the bot. Could try this old address, maybe it works yet: customer.care@tomtom.com

@dominisek36 Год назад

Hello there, after 3-press appears TomTom logo and that logo stay there. Nothing else. Can u help me pls?

@OCDaddyZsolt Год назад

Hi there, is it an operational device otherwise? The 3 taps should be quick, within a second. If you can't exit from the TomTom logo, keep pressing the ON button as long as it restarts.

@dominisek36 Год назад

Well, I tell u whole story. I was updating maps. Because TomTom have "best" software on the planet, update crashed few times. After this crash, my nav show "maps not found" and under this text IS single button "OK". Now i cant reach menu in nav device + i tried remove device front MyDrive Connect but it wont connect back, maps are corrupted and recovery mod is stucked after 3-press on TomTom logo and nothing happend

@OCDaddyZsolt Год назад

@@dominisek36 Do you have a memory card in the device? In case yes, try to remove it and format the card in a PC to FAT32.