How to Build a Call Center with Python - Full In-Depth Walkthrough

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Our full in-depth walkthrough shows you how to build and run a full-functioning call center using the Telnyx Voice API and Python.
RESOURCES:
💸 Sign up for a Telnyx account and get $10 of FREE testing credit: telnyx.com/sign-up
⏬ Download and set up ngrok: developers.telnyx.com/docs/v2...
🧰 Get the code from GitHub: github.com/team-telnyx/demo-p...
💻 Test out the WebRTC client used in the video: webrtc.telnyx.com/rtc/index.html
☑️ Follow our written step-by-step tutorial: developers.telnyx.com/docs/v2...
📚 Read about how we used the same tools to build an advanced, bespoke call center for our own support team at Telnyx:
Part I - Designing and Scaling an MVP: telnyx.com/resources/custom-s...
Part II - Deploying with Python & AIOHTTP: telnyx.com/resources/custom-s...
📖 Learn more about Contact Centers with Telnyx: telnyx.com/use-cases/contact-...

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Опубликовано:

15 дек 2020

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Комментарии : 16

@sortof3337 3 года назад

okay you guys are too op. we use twilio now but we'll be adding you guys soon. can't wait.

@ayesew-ayesew Год назад

Amazing explanation, But while trying to signup it says your account has been blocked. can you help me please?

@airguns69 3 года назад

Hey, can we use a heroku instance to do what you did with ngrok, as ngrok is just a demo thing. But for a more stable setup in production we need something running round the clock.

@Telnyx 3 года назад

Absolutely! Heroku is a great way to deploy Telnyx applications. If you'd like to see some examples, we built a Two-Factor Authentication app using our voice and SMS APIs which can be deployed to Heroku - check it out github.com/team-telnyx/telnyx-2fa

@airguns69 3 года назад

@@Telnyx I appreciate your reply, but can you please guide me to a document? In my case when someone calls my telnyx number, I want to send them a greeting sms, so that I can reduce some workload? I was thinking if it's possible using webhooks?

@Telnyx 3 года назад

@@airguns69 All the documentation you'll need is in our Developer Center at developers.telnyx.com - including receiving a webhook for incoming calls, and sending an SMS. For quicker replies and better developer support in future, join our developer Slack community at joinslack.telnyx.com

@Jimmy-gm9co 2 месяца назад

How I can get the correct code for call center

@maths5921 Год назад

Can you bulid a call recorder using python

@quicknethosting 6 месяцев назад

Where is the video for IVR setup?

@fredygerman_ 9 месяцев назад

Can I use my own phone number let’s say I plug-in a SIM card in my computer and I use that

@babanime 3 года назад

this command not work with me PYTHONPATH=`pwd`/ python call_center/main.py , my connection on nrgrok failed idont know why

@Telnyx 3 года назад

Sorry to hear you're running into issues! We've linked to our ngrok setup instructions in the video description, but if you're still seeing issues, just log into your account and hit the chat bubble in the lower right corner to talk to our support engineers.

@babanime 3 года назад

Thanks how ican get webrtc

@Telnyx 3 года назад

@@babanime You'll find everything you need to get started with WebRTC in our quickstart guide - developers.telnyx.com/docs/v2/webrtc/quickstart. For quicker replies and better developer support in future, join our developer Slack community at joinslack.telnyx.com