To change the delivery date of an order on Amazon, follow these steps:
Using the Amazon Website
1. *Log in to Your Amazon Account:*
- Go to the Amazon website (www.amazon.com) and log in with your credentials.
2. *Navigate to Your Orders:*
- Click on the “Returns & Orders” link at the top right of the page.
3. *Find the Order:*
- Locate the order for which you want to change the delivery date. You can use the search bar or browse through your recent orders.
4. *Manage Your Order:*
- Click on the “Order Details” or “Track Package” button next to the order.
5. *Change Delivery Date:*
- If the option is available, you will see a button or link that says “Change Delivery Date” or “Reschedule Delivery.” Click on it.
6. *Select a New Date:*
- Follow the prompts to select a new delivery date from the available options.
7. *Confirm Changes:*
- Confirm your new delivery date and any additional information required. You might receive a confirmation email regarding the changes.
Using the Amazon App
1. *Open the Amazon App:*
- Open the Amazon app on your mobile device and log in if necessary.
2. *Go to Your Orders:*
- Tap the menu icon (three horizontal lines) at the top left corner and select “Your Orders.”
3. *Locate the Order:*
- Find the order you wish to reschedule.
4. *Manage the Order:*
- Tap on “Order Details” or “Track Package.”
5. *Change Delivery Date:*
- If available, tap on the “Change Delivery Date” or “Reschedule Delivery” option.
6. *Choose a New Date:*
- Select a new delivery date from the provided options and confirm your choice.
Notes
- *Availability:* The ability to change the delivery date depends on the shipping status and the shipping method used. If the order has already been shipped or is out for delivery, you might not be able to change the date.
- *Prime Membership:* If you are an Amazon Prime member, you might have more flexibility in changing delivery dates due to expedited shipping options.
- *Contact Customer Service:* If you cannot find the option to change the delivery date, you may need to contact Amazon customer service for assistance.
Contact Amazon Customer Service
If you need further assistance, you can contact Amazon customer service:
1. *Go to the Help Section:*
- On the Amazon website, scroll down to the bottom of the page and click on “Help.”
2. *Contact Us:*
- Click on the “Need More Help?” section and then select “Contact Us.”
3. *Choose Your Issue:*
- Select the order and specify the issue you are facing. You can choose to chat with a representative, request a callback, or send an email.
By following these steps, you should be able to change the delivery date of your Amazon order, if the option is available.
30 сен 2024
