Thank you so much for the clear and easy to understand instructions! My audiologist told me I would never have to use the cerashield. I didn't know what it was for! Someone ask me if I had changed the wax filters and I thought they meant the dome! So I found you on you tube and I'm so glad I did! My aids are like brand new!!!!! Thank you again!
I'm having trouble rotating the serrated edges of the black disk in order to change the wax filter on my hearing aids. Any suggestions on why I am having this problem?
Hi, I can change my husbands filter no problem. Just asking if each disk has to be used only once, if you understand what I am trying to clarify please. Regards T.Smith
Do you have a how-to video for when the old filter will not come out using the method you describe? Both of mine are stuck and the opening is so small, I cannot get anything inside to remove it manually.
Please can you advise what to do if I was unsuccessful in removing the wax tip, as I inserted the hearing aid tip by mistake in the number two port. Thanks for your urgent help.
How many filters is it in the box? Am I risking putting in a used one? The video was OK, but the sound was terrible - or I need a new hearingaid. Do get a better microphone close to you mouth.
Sorry for the delayed reply. For custom moulds there's a different wax filter exchange system. I think they default to use the Ceru Stops or C-Stops. A little packet containing filter sticks with a fresh filter on the one end and a barb one end to remove the existing filter.
@@vijaysrivastava2604 Swap them right away if you notice a performance decline or the hearing aids don't seem to be working at all. One of the trouble shooting steps. Otherwise just routinely every few months average.