Congratulations on your new Dyson V12™ vacuum! Although it's not harmful to your machine to use it right away, for the best experience we'd recommend allowing your machine to recharge fully before using it for the first time. The intelligent control software means the battery will only ever take in enough power to fully charge itself, and to keep itself topped up - so it's safe to leave it in the dock all the time. This helps ensure it's always ready to go when you need it!
I just bought V12 Total clean & I'm happy for it. Should i charge the battery when it reach 10%? Pls tell me how to take care of battery life. Thanks.🤗
U should charge it when it runs out, and leave it charged till 100%. Otherwise if you charge it at 10% before letting it run out, it will always run out at 10% instead of 0% eventually.
Hi Erez. Thanks for dropping us a message. We'll be happy to look into this for you. Can you provide us the following info via DM : - Full Name - Full Address including Postal/Eircode - Machine Serial Number & purchase date - Contact Number - Email Address
