How to Diagnose Washer Dryer Drying Problems

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How to diagnose washer dryer drying problems.
Is your washer dryer not drying properly? Don’t worry. In this eSpares video we run you through common washer dryer problems.
If you have the issue of your washer dryer not heating up when drying, with your clothes coming out wet after drying them in your washer dryer, then this is the video you need. This video guide runs through this problem and explains how to identify the cause, so you can fix your washer dryer. This guide includes guidance on checking your washer dryer with a multimeter, and demonstrating how to test an element and more.
For any washer dryer spares you might need, visit the eSpares website.
www.espares.co.uk/browse/ca12...
Check out our video linked below to learn how to replace a heater element on an Indesit washer dryer.
• How to Replace a Heate...
Finally, don’t forget to subscribe! Doing so will keep you updated on all things eSpares, including appliance repair guides, maintenance advice, product demos and more.
Want to skip straight to the information you need? Here's what we talk about in each part of our video:
0:00 Introducing the video
0:21 Suggested video: How to Diagnose Washing Machine Control and Program Problems
0:28 How the washer dryer functions
0:49 The components inside the washer dryer
1:14 How the washer dryer operates
1:38 How to test the elements
2:27 How to test the thermostats
2:50 How to check the fan
3:11 How to reset the thermostats
3:22 How to test the motor
3:29 How to test the valve
3:59 Suggested video: How to Replace a Heater Element on an Indesit Washer Dryer
Thanks for watching!

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Опубликовано:

2 июл 2024

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Комментарии : 96

@JuanPabloPedraza 8 лет назад

Super helpful, I just fix my dryer. I had to reset thermostat the way you did and done! Life saver dude!

@eSpares 8 лет назад

+Juan Pablo Pedraza Thanks for the comments. The thermostat can 'trip' if the machine is turned off during the drying cycle. Make sure you always allow it to finish so it takes the heat away from the element.

@57lvnative 6 лет назад

Thank you! It was the Thermal Fuse (no reset button). Wasn't sure what to look for until I watched your video. Kudos to you and youtube!

@eSpares 6 лет назад

Hi LoneWolf, glad we helped and remember to like our video.

@57lvnative 6 лет назад

Did that first thing. Thermal Fuse arrived in the Mail today from the Oregon Authorized Splendide Dealer... WOW! What a difference! Thanks Again!!! :-)

@eSpares 6 лет назад

😊

@gilsonbeckman6302 4 года назад

WOW!!!! Thanks a lot, I have just fixed my Hoover washing and dryer and I saved €119.00 !!!!!! The specialist would come next week to fix my machine but I did it by myself.... The thermostat was "open" and I reset it.. Done....

@eSpares 4 года назад

Glad to hear this Gilson. Thanks for tuning in!

@sicarius100 6 лет назад

Thank you for this, now I can go and play electrical repairman with my multi meter and see if I can fix or identify my washer dryer drying problems on my own :)

@eSpares 6 лет назад

You are welcome. Remember to fault trace with the machine off using the resistance range to measure and check the components. This will avoid the dangers of working on a live machine.

@modar944 7 лет назад

Really wonderful I have a brand Hoover washing machine Dried did not work Thanks to this video I fix it myself all respect to you

@eSpares 7 лет назад

Thanks for the comments Modar.

@DavidGerecht 10 лет назад

Thanks - very helpful!

@eSpares 10 лет назад

Hi David, we hope we have helped you resolve your problem.

@martinwallace3446 8 лет назад

The video was very helpful, I think it could be the dryer fan in my washer dryer as it is not heating the drum but the element is hot, is there a quick fix for this or do you have to dismantle it or replace it

@lanceflanagan 6 лет назад

This just saved me money. There were trip switches on my thermostats.

@eSpares 6 лет назад

Thanks for the comments, remember to 'like’ the video if you enjoyed it or it helped.👍

@spelunkerd 10 лет назад

Nice review.

@eSpares 8 лет назад

+spelunkerd Thanks.

@welshspannermonkey1 8 лет назад

Really good walk though, thanks.

@eSpares 8 лет назад

+Alex Hughes Hope it helped. :-)

@salwa77 7 лет назад

***** 👍problem fixed thanks

@eSpares 7 лет назад

Glad we could help you :-)

@Matty72UK 4 года назад

Thanks espares. I resolved it. The water from the condenser feed wasn't trickling into the coolant tube adequately. It was at a skewed angle so gravity wasn't having the correct effect. Ta

@eSpares 4 года назад

Glad to hear this! Thanks for tuning in!

@lanceflanagan 5 лет назад

I keep having to open up my washer dryer to reset the thermostat. Is the element on the way out if this happens?

@MrTigerBhai 7 лет назад

Thanks for this video, very clear! BTW I have a AEG L16850, DRYER suddenly stopped heating up regardless of selection after 20min, it stops to 0 min, so I thought I'll check inside, I've cleaned the condenser with a hunger. apparently there is a sensor wires fitted inside a hoe?? trying to locate sensor wires inside hose, which hose is it would you have a clue? when facing the machine, left hand side there is a big short rubber pipe? also on the right, bottom of condenser rubbery hose with sensor but no wires inside, would you know? Cheers.

@eSpares 7 лет назад

Hi, we do not think there is a 'sensor' in the condenser but there are two 'thermostats' and a NTC fitted on the heater tunnel. Check the two thermostats on the side of the heater tunnel to make sure they both read short circuit as they should be 'closed'.

@lenahansen6251 4 года назад

Very helpfull video! When i opened op my BEKO washer dryer, i noticed there was a lot of lint inside the condenser. Is this a problem, and if so, how do i clean the condenser?

@eSpares 4 года назад

Hi Lena, there are a couple of things you could try to clean it, get the vacuum out with the crevice tool to get inside or use a pressure washer as they are good at cleaning all the lint out.

@costakis7895 7 лет назад

aeg L-87695 drier not works thermostats on 200Ω are 0.3 both of them and the one in the front where hot air comes in the drum, heating element seems fine, but can't check the motor , it has a small plug with 4 wires and it is on the top not like hoover

@chrishandcock 8 лет назад

Hi Thanks for the really useful video. I'm just interested. My zanussi washer dryer seems to be stopping long before it's supposed to. 2 hour dry stops after 20 mins. But there are no error codes. Checked everything out and the only anomaly is the condenser water pump motor. You say it should be about 4K ohms. 2 of them are but the condenser feed is measuring about 5.2k ohms. Would that indicate a problem? It seems to trickle water through still. Many thanks.

@eSpares 8 лет назад

+Chris Handcock If water is trickling into the condenser then the valve is likely to be OK and may vary a little between manufacturers. If the dryer is heating correctly run a test and check it is regularly pumping out the accumulated water.

@Maajailm1314 6 лет назад

Thanks for the review! I have a problem with washer dryer that does not heat up while drying after returning from repairshop. They changed some motor after door lock error (07 Candy GC4) I noticed that fan makes funny noise now when starting drying program. I suspect they forgot to plug back in something inside the mashine. Is it possible?

@eSpares 5 лет назад

Hi LuckyMe, the first thing to test is the dryer elements, the video shows how to test them at 1.46 and check no wires have been left off so be careful.

@Maajailm1314 5 лет назад

Hello! Thank you for answering! I tested everything as showed in the video. I found out that elements didn't warm up. So I pushed the buttons on them to reset them and it worked. Then I plugged masin and started drying program. The elements heated up too hot so I turned mashine off. It seems the problem is in ventilator-air does not flow into drum, it stays cold inside it. I scrued that drying part all off to get to inner ventilator. When outer ventilator spinns, the inner ventilator does'nt. Its kinda loose on it's axle . I can't get what is wrong with it and how it should work. Can you explane that part too, how it works and what to do to fix it?

@eSpares 5 лет назад

Hi LuckyMe, the video does explain the drying process, if the ventilator is not turning then it does not pass the air over the heater into the drum and will need to be replaced but also check the air chamber for any blockages.

@debbiesahrmann5589 6 лет назад

How do you find out where the 4 wires go on the start stop button on a splendid 2000 washer and dryer combination in my motor home, Steve

@eSpares 6 лет назад

Hi Steve, you will need to find a wiring diagram online that lists all the connection on the machine including the start/stop button, we do not have access to these diagrams so good luck.

@JeromeGranados 8 лет назад

Very interesting video. I checked all the parts with the multi-meter and they look ok. Yet, each time I run a dry cycle, one of the thermostats stops the heating system. Each time I reset it and try a new dry cycle, the problem is the same. I have cleaned all the machine and removed as much dust as I could. Now, I'm clueless. Where the problem could come from? My washer/dryer is a candy GOW85D. Thanks

@eSpares 8 лет назад

+Jerome Granados If the air flow is correct and the condenser is not blocked up with lint and you are not turning off before the cycle has completed replace the thermostats to start.

@JeromeGranados 7 лет назад

I have replaced the thermostats. It did fix the problem, but for a few dry cycles only. Now I'm back to the original problem where the thermostats stop the heating system. Do you think I should replace the thermostats again or look somewhere else?

@eSpares 7 лет назад

If you are looking at a washer dryer your problem is likely to be due to poor air flow causing the heater to get to hot and trip. If this is the case clean the condenser at the back of the drum and make sure the air flow is not restricted by any grilles before the fan.

@JeromeGranados 7 лет назад

Poor air flow was my problem. The fan blades were full of lint. I cleaned them and it's working pretty good so far. Thank you very much for your help.

@eSpares 7 лет назад

Thanks Jerome for confirming the diagnosis, glad we helped.

@509632 8 лет назад

Hi, I have Zanussi WJD 1667 washer dryer. I have checked all the thermostats 3 in all. the one at the front seemed to be faulty so I ordered another one. The new one has a reading the same as the old one. the guy at the shop said maybe it works the other way round. Any ideas. Cheers.

@eSpares 8 лет назад

+Russ Griffin The sensor on the front of the heater tunnel is an NTC resistor. It will typically have a resistance of several thousand ohms that will change with temperature and does not measure short circuit like most thermostats. If the elements are OK and the heater does not come on it would suggest a control board problem if no error codes show.

@AmirHussain-io5xl 7 лет назад

I have a hot point washer dryer showing a f15 fault I have checked everything and all looks fine please advise

@eSpares 7 лет назад

Hi Amir, we have a video showing Hotpoint error codes: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-aud14I0Zu9M.html This suggests the problem is the control board but check the dryer heater is OK first. If the heater is OK the board will have to be replaced by a Hotpoint agent so try Repaircare if required.

@damiangreen299 7 лет назад

I really like this video a lot, but I do notice that it does not really address the possibility of air flow obstruction. It seems to me that the air tube going into the condenser is rather limited in diameter and that seems to me to be very likely to eventually get clogged up with lint and debris. Is there not a good way of testing the air flow in this system? like maybe disconnecting that hose and sticking a vacuum cleaner hose up to it? is there a recommended way of cleaning the condenser (does it ever need that?)? Also, is it not possible that the condenser valve could still measure around 4Kohm but be stuck closed for mechanical reasons rather than a bad coil? And,

@eSpares 7 лет назад

Hi Damien, the condenser is cooled by the water trickling through it. This should loosen any lint building up and wash it into the water in the tub where it will be emptied away. The condenser can block up occasionally and need to be cleared, this is best done by removing it and flushing with a hose. If the valve gets blocked it can still measure OK without delivering the fine water spray, you can usually hear the slight hiss shortly after the machine starts when the drum pauses.

@damiangreen299 7 лет назад

Thank you for your video and response, you have given me the info I need to feel comfortable with trouble shooting my machine tomorrow, and confident I'll get it working again. I am appreciative.

@eSpares 7 лет назад

Thanks Damian for the comments, remember to 'like’ the video if you enjoyed it or it helped.👍

@damiangreen299 7 лет назад

Liked it! I did find the problem to be with a thermostat that had tripped... However, when I opened up my machine (an Ariston AWD121NA) I found that it did not have a separate condenser unit like the one that you had shown in the video. Instead, I believe it uses the outer containing barrel as the condenser itself. perhaps there are cool water pipes that line the barrel, but because of this, there is no way to easily modify this washer/dryer to bypass a separate condenser and force the air to exhaust to the outside. The fan/heater assembly draws directly from the barrel, then blows directly back in without giving access to route the air in any other manner. I was hoping I could bypass the condenser to make the dryer work more efficiently, because I live in Arizona and dry air is something that is plentiful here, but I simply can't do it with this particular machine. Bummer!

@eSpares 7 лет назад

Glad you found your problem. By recirculating the air it requires less energy 'generally' to heat so can be more efficient. This may not always be the case on a 'hot' day.

@dilllonrichie 8 лет назад

I have a Bosch wash and dryer, It washes OK , spins and but water fill in the drum unless you press spin or drain. What could be the problem???

@eSpares 8 лет назад

You may have either a leaking inlet valve (check by turning the water supply off for a few days) or if the drain hose connects to the sink waste directly it may be 'back filling' from the sink.For more information see another one of our videos: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-VS48G_cwCXo.html

@dianes140 6 лет назад

Hi Mat, we just purchased a 3 year old Hotpoint Aqualtis Washer/Dryer combo. I just washed a load of darks and several of the items came out full of white lint. I wanted to hang them outside, but decided to dry them to get the lint off. Any ideas?

@eSpares 6 лет назад

Hi Diane, check the door seal and filter and it sounds like it needs a clean out.

@dianes140 6 лет назад

Hi again, I agree with you but can you tell me where is the filter? Our directions don't show anything about a lint trap or where to clean it out.

@eSpares 6 лет назад

Hi Diane, the filter is located at the bottom right-hand corner at the front of the appliance, there may be a clip on panel you need to remove to access the filter. put some old towels down for any water in the chamber before you open it.

@dianes140 6 лет назад

Thank you, Mat. Our filter wasn't bad, so I think the problem was I had washed & dried white towels in the previous load and it was some residual lint.

@eSpares 6 лет назад

Hi Diane, hopefully, you have sorted it out, let us know if you have any other problems.

@Kroksas1 7 лет назад

hi, all components tested and seems to be fine, the problem I can't get 220v to both heater elements? please advise

@eSpares 7 лет назад

What model are we talking about?.

@Kroksas1 7 лет назад

candy cnw136 but it looks all the same like in vidio

@eSpares 7 лет назад

If the elements and the cut outs are OK the problem is likely to be the dryer module: www.espares.co.uk/product/es669480/washing-machine-dryer-module-assembly It may not be able to prove this without replacement.

@nedalhachmi297 4 года назад

Hello Sir , my washing machine does not dry well what's problem and thank you .

@eSpares 4 года назад

HI Nedal, the video shows you all the issues with a washer dryer and what to check, what have you already tested?

@davejohnson3376 8 лет назад

What happens to the lint in a Hoover washer dryer?

@eSpares 8 лет назад

+Dave johnson The condenser is constantly cooled by a fine mist of water that helps the lint wash from the condenser into the sump and then be pumped away. Over time lint can still build up and may occasionally need to be cleaned out. This involves removing the condenser and 'disturbing' the lint and washing out. A good way to disturb this is by using a flexible wire like a bicycle brake cable or net curtain wire.

@gronyahall5248 5 лет назад

Hi i have a hoover washer dryer pvu0000072 and i have someone from hoover come out to checknmy washer/dryer as its not drying and he said a switch inside the washer kept tripping he replaced it and its still doing same its realising hot air but the clothes are not getting hot or drying what could it be

@eSpares 5 лет назад

Hi Gronya, we don't recognize the model number but you would need to test the thermostats with a multimeter to determine if one of them is failing, also check the air flow through the condenser as well as the water flow from the valve.

@Matty72UK 4 года назад

I'm stuck! Washing is not having its moisture evaporated. It's just coming out hot and wet. I replaced the valve as it was faulty and all other components seem fine. Board??? Thanks for vid anyway

@eSpares 4 года назад

If clothes are coming out hot and wet something is wrong within the condensing process usually a blockage of some sort in either the condenser itself or the feed pipe from the valve to the condenser which usually has some sort of constriction in it which only allows a minimal amount of water into the condenser and can block. It could be the control PCB but not very likely.

@costakis7895 7 лет назад

when it starts to dry there is an electric sound like a motor trying to spin but can't, after 5 min it says error e10

@barbinajojoprinces500 5 лет назад

Change the watter inlet walve

@509632 8 лет назад

The heater comes on at times and others it doesn't. will have. to strip the heating elements out and check them. I thought it might be a thermostat breaking down. Oh well at least I have a spare.

@eSpares 8 лет назад

+Russ Griffin It is more likely a relay on the PCB than an intermittent element. Good luck with the fault tracing.

@noahbarrett1172 6 лет назад

Your being watched....

@eSpares 6 лет назад

Hi Noah, I hope we are being watched as that's the whole point of the channel :)

@Tressym66 8 лет назад

We're having a problem with our LG washer/dryer combo not drying. We had a tech come out and he charged us $300 to replace the drain pump but it didn't fix the problem. We can't afford another service call right now. I have figured out that if I shut off the cold water and run a dry cycle it dries the clothes perfectly. But if I turn the cold water on again and run a dry cycle those same clothes will be totally soaked again. Anyone have any idea what could be causing this? If I know what part to replace I can do it myself. LG's online support is totally useless. Their answer to everything is a service call.

@eSpares 8 лет назад

+Acesfool To increase the efficiency of the condenser it is cooled by regularly being sprayed with cold water during the drying cycle. The drain pump should keep cutting it to take away water as it builds up or it can start to fill the drum and wet the clothes. Run empty and check after 20 minutes if you can see water coming into the bottom of the drum. As most LG machines have two pumps it is possible the wrong one has been replaced and the original is sticking when warm.

@Tressym66 8 лет назад

+eSpares Thanks for the reply. I decided to try testing it a bit. With everything hooked up and turned on I ran a 20 minute wash cycle with no drying. No water in the drum. Then I ran a 30 minute dry cycle and ended up with a pretty good sized puddle in the bottom of the drum. I immediately ran a spin cycle and selected "No Spin" and it drained the water out. During the dry cycle I felt the hose which runs from the cold water valve inlet to the dryer duct. I could feel the water running through there quite easily and it seemed to have a lot of pressure to it. I'm just guessing that it's really not supposed to have that much pressure and maybe that valve is opening too much during the dry cycle? If I unplug the electric wire that plugs into that valve I can run a full wash and dry cycle and everything comes out fine. Replacing that valve would be rather easy, but it's kind of pricey.

@eSpares 8 лет назад

+Acesfool The water is deliberately forced through a small spray hole to provide a cooling mist without wasting water so we don't think that is likely to be the problem. Still think the problem is more likely to be the pump and that's where we would start.

@Zhuki1970 4 года назад

@@Tressym66 : Hello friend, I am having exactly the same situation as you described in this reply. Could you tell me what was the problem? Was it drain pump or valve? Thank you in advance for your answer. My washer dryer is BRANDT wtd1276k. I already cleaned hot air ventilator from lint.

@Tressym66 4 года назад

@@Zhuki1970 I ended up unplugging the power to the solinoid that controls the valve which sprays during the dry cycle and haven't had a problem since. We still have the washer but we did buy a regular dryer and use it instead of the LG combo for drying.

@atoukzug 7 лет назад

How about the most important thing as Step 1: UNPLUG THE DRYER.You're putting your fingers across the heater elements, and if someone is working on their machine with it plugged in, that's 220 across fingers. If not instant death, it's a sure fire way to get them to do the monkey dance and seek immediate first aid.

@eSpares 7 лет назад

Thanks for your comments. We did say at 0:49 "So I've just turn the machine off and I'll take the lid off" and you can see the plug behind the machine on the floor. However it is obviously important you fully disconnect an appliance before working on it so we have added an annotation at this point to make this clear.

@atoukzug 7 лет назад

Turning off the machine isn't always enough. Defective switching or controls can leave components hot, as well as single leg switching. I've done service long enough (tool/machinery, not appliances) to know that people need to be explicitly told to unplug before servicing. Even then, they'll pretend that rule doesn't apply to them because "I know what I'm doing."

@eSpares 7 лет назад

Hopefully the new annotation on the video at 0:49 will bring this to the viewers attention.