I have an issue, my domain is with another registrar, I have your nameservers as the first two, added the cloudflare names servers as the second two but its not working, how do I do it?
Hello, Please contact our Support Team and provide your domain name. We will be glad to check your settings. You can contact us here: www.namecheap.com/help-center/live-chat/ Best Regards, Namecheap Team
Hi namecheap :) I'm totally beginner, and I have a question!! Now I have a host and domain name! And I want to add ssl from cloudflare ! So!! Should connect the hosting with domain first and then add ssl from cloudflare by changing the DNS servers? Or add the ssl cloudflare on the domain name & then connect it with the host?!!!! Please don't ignore my question, thanks!!
Hi there! The best option would be to connect the domain name to hosting first and then add your domain to Cloudflare as shown in the video. You'll be then provided with your Cloudflare DNS and once it's updated, you can add their SSL certificate as well (it can be then checked in the SSL/TLS section)😉
Hello, if I understand correctly, you wish to enable CloudFlare while still keeping our hosting nameservers for your domain. Yes, to our knowledge, it is also possible to do that by using a CNAME record instead of changing the nameservers. However, CNAME setup is only available for paid Business or Enterprise Cloudflare plans. Should you have any questions with this, you are welcome to contact us at www.namecheap.com/help-center/live-chat/ or contact CloudFlare directly to locate the required CNAME record.
Hi namecheap. I'm beginner to all of this so I hope you can help me. I have a domain name from u but I don't have a host. Can I still run my website with just using namecheap web hosting DNS?
Hi! I am afraid it is not possible. Web Hosting DNS are the nameservers for our Shared Hosting plans: www.namecheap.com/hosting/shared/ . To create and make a website online, you still need a hosting plan because all the website files will be stored there. You are welcome to consider our available hosting options here: www.namecheap.com/hosting/ . In case you need more detailed assistance with the correct plan choosing, feel free to contact our Live Chat Support team here: www.namecheap.com/help-center/live-chat/ or submit a ticket here: support.namecheap.com/index.php?/Tickets/Submit (please choose "Pre-Sales -- Hosting" option). They will be more than glad to help you with starting the online journey! Also, please note that it is possible to use your Namecheap domain name with third-party hosting providers. You just need to contact the desired hosting provider and clarify what details should be added to the domain name for a successful connection to hosting. Another provider may ask you to change the DNS on the domain and/or add host records. These instructions may be helpful: - DNS changing: www.namecheap.com/support/knowledgebase/article.aspx/767/10/how-to-change-dns-for-a-domain/ (see "CustomDNS" option for a third-party provider); - host records adding: www.namecheap.com/support/knowledgebase/article.aspx/434/2237/how-do-i-set-up-host-records-for-a-domain/ .
Hello, thank you for reaching out. Please get in touch with our team at www.namecheap.com/help-center/live-chat/ so that we can look into this for you and help fix the situation.
Hi there! The connection through https protocol is established when an SSL Certificate is activated for your site. Please get in touch with our guys in Live Chat or shot us a ticket at www.namecheap.com/help-center/ We'll gladly take a closer look at your site and advise🙏
Hello, the domain is connected to its website via nameservers so changing them disconnects it from the service automatically. The video explains how to still keep using our hosting when switching the domain to CloudFlare nameservers. Once the domain is successfully switched to the new nameservers and reconnected with the hosting, the site will work the same as it did before. If any additional assistance with this is required, you are welcome to get in touch with us at www.namecheap.com/help-center/live-chat/
Hello, apologies for the inconvenience. For any unanswered questions, please feel free to reach out to our team directly at www.namecheap.com/help-center/live-chat/ . We are ready to guide you through the process and help out 24/7
