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How to : Factory Reset / Hard Reset Your MacBook Pro & Air (Easiest Method)

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This is the easiest method to perform a factory reset on your Mac.
New Method / Upgraded Tutorial : • How to : Factory Reset... (OS x Yosemite)
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Опубликовано:

21 авг 2013

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Комментарии : 3,9 тыс.

@elbarki83 8 лет назад

Thank you. Very simple. Nice of you to fast forward through the unnecessary wait-time. :)

@celltechlaredo6765 10 лет назад

Great Video. You get right to the point. THANKS A BUNCH.

@lasakoh1878 Год назад

Awesome..how about the ms office like word, excel, powerpoint, pdf, anti virus and google, youtube will it be avaiable still once resetted?

@BeamRacer327 4 месяца назад

Very quick and easy to understand! Earned a sub.

@roflmeister1470 8 лет назад

i dont have Macintosh HD And Recovery HD i have Macintosh HD and Recovery 1. something

@ako964 9 лет назад

dude thanks alot !!

@davidjollymore4578 2 года назад

This factory reset worked great. But you must erase and delete your documents folder and your recent activity after the reset is complete. These files are still active and on the computer. Thanks for this great tutorial,.

@kacyk7824 3 года назад

Thank you very much . This is the only thing that worked for me . Supper grateful 🤗🤗.

@amyscape 11 месяцев назад

What if it doesn't have an erase option when you get too the Macintosh HD option?? I can verify disk or repair disk but erase isn't an option. I've made it to 2:01 unable to do that step. HELP!

@mhmehraj3897 Месяц назад

Same as me so tried 😢

@vanasseltbernard04 10 лет назад

Thank you so much! Greetings from Holland!

@exploregadgets 10 лет назад

glad to hear that :)

@TwanDog 9 лет назад

Nederland is gewoon cool :) Ik heb dit filmpje ook al 3 keer gebruikt om mijn Macbook UNIBODY te cleanen, en het werkt elke keer weer, met welke versie dan ook! Ik heb nu Mac O SX 10.10 (Yosemite)

@crimeyqueenthehealer3436 3 года назад

Thank, clear and concise instructions.

@ryaustintx 3 года назад

This was SOOOOOO easy versus other sites I looked at. Worked! Highly recommend! Q to anyone out there. This HD now erased completely, right? I am selling MacBook Pro (2010) & want to make sure no info on HD. thx!

@VE910 9 лет назад

i have got only MACINTOSH HD Where is my? my RECOVERY????

@Tvazquezo_o 9 лет назад

when i get to the installation part it says to sign in with my apple ID but when I do that it just says. This item is temporarily unavailable...any ideas?

@josevillanuevaayala 4 года назад

tyler vazquez it’s happening to me

@norakae6027 4 года назад

Hi how did you fix this ?

@3d_Ink_Oficial 4 года назад

Same here...did you fixed ?

@doreenangel5009 2 года назад

Same, did y'all find a way?

@veronicahernandez1352 2 года назад

Same! How do I get past it

@DeborahNBlack Год назад

Very clear, concise and helpful information for my 2011 MacBook Pro. Thank you!

@vishwakmusic9314 Год назад

Same bro me too 😊

@ecotts 3 года назад

After the reboot how long should this step take? I just replaced the HDD with a 1tb SSD, done everything up until 3:18, it rebooted, shows the apply and the spinning waiting symbol and it doesn't seem to be getting past that stage. Any ideas? I don't ever seem to get to the installation part, the spinning icon just keeps spinning. How long should it spin?

@DvizehEdits 9 лет назад

they ask me to put the apple ID in.. and when i did that.. they said this is temporarily try again lateR?

@DefensiveDavid1 9 лет назад

Same:/

@lbkblitzball4477 9 лет назад

Lord Trinity same

@TheC4E1 9 лет назад

Me Right Now

@yemmerhunter1609 9 лет назад

Just try another Apple ID, you will be able to switch apple ID's once the reset is complete!

@lisategopoulos7625 9 лет назад

Same thing happened to me . I called apple and they told me to add in the original Apple ID that was put on before.i did that and it worked !!

@jeffkalanych5015 9 лет назад

Dude you saved me a lot of money

@exploregadgets 9 лет назад

Wow :) glad it helped

@leroy7481 Год назад

Great. Quick. Simple. Precise. And same Mac as mine.

@emilydenava9122 10 месяцев назад

Itry this tutorial but the problem iOS Catalina is not installing again and I have to sign in again my I cloud but it’s not working now.. how I can back to original..

@joycevromans6540 9 лет назад

the only option i get is Machintos HD, recovery HD isn't showing what now?

@jespenhaak5457 9 лет назад

Same here

@callofdutttyyy 9 лет назад

Oaky. I know why. All of you might of accidentally deleted something and caused it to delete Recovery HD. Basically what you're gonna have to do is make a bootable usb drive. Look for a video on RU-vid. There are a lot

@Traderjoe 10 лет назад

You blew right by how to get it to connect to wifi in the beginning. Why didn't you show how you did that? Around 1:14 mark, you skip it, and its critical!

@austinyates7221 Год назад

When i try to reinstall os x it wont verify my eligibility… when i bought it off offer up it wasnt locked i could do whatever i wanted i thought until I tried to go to the App store and it said there was an i cloud account on it already. It had been dropped so the casing is kind of messed up but screen isnt cracked and it worked fine. Well it was their daughter’s and found it in their storage unit. She didn’t want it so they put it on offer up. I bought it l tried to do this now camt do anything because it wont let me. I tried the control s thing and it says there is a lock on the computer

@nextlagi6246 3 года назад

I have problem when install new MAC OS x Lion we requets App store Longin id and password can help me

@btcdirect3986 3 года назад

your work will bring alot of insights into solving our next problem. mike_hackz on I.G got my three account fixed he is indeed the best. thanks🙏

@mitilenelepetymos2981 8 лет назад

I have no recovery disk... :o What should I do in this case?

@DjGriff 8 лет назад

Restart your Mac. Immediately hold down the Command (⌘) and R keys after you hear the startup sound to start up in OS X Recovery.

@marjolein5011 8 лет назад

Hi! I'm a complete technophobe and everything with more than one button confuses me. But even for a person like me, your tutorial was very comprehensible! Thanks! I do have one question though: before I start erasing everything: is a regular time machine back up sufficient to recover all my files on the HD? Or if not, what kind of backup do I need to make? Also I want to install an older version (I have Yosemite, but my 6 year old MacBook can't handle that version anymore and it's painfully slow). Is this possible? Please help me, I'm hopeless 😂!

@BluexzkyYT Год назад

Same

@JoyTV758 Год назад

I will try this on my macbook air. Thanks

@samirachatir 2 года назад

Thank you so much this solved my issue

@GeometryDashJake 9 лет назад

I had to take an extra step when erasing

@melim_01 9 лет назад

Mine only had Macintosh :( Damn I think I actually messed up my laptop by deleting everything :/

@jeongiejelly 3 года назад

hi urgent question, if my macbook is backed up to icloud if i wipe my mac will it wipe everything or when i sign back into icloud will it all come back?

@johnhang3429 3 года назад

Hello, when I reboot in the beginning steps. I don’t see the “recovery” option. All I see is “Macintosh HD”

@Linanoordin 8 лет назад

After I have press the Power+Option button, I do not see the Recovery HD icon..only Macintosh HD. and when i press Macintosh HD…it restart my Mac back to the desktop. Please help…thank you

@briellebeasley2905 3 года назад

The same thing happened to me. Did you ever find a way around this?

@bobi43100 3 года назад

Then press command+R

@chevbennette5112 2 года назад

I had the same problem this video helped me restore mine with command + s then other steps ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-UXDp78_tsAo.html

@adamcosman8789 2 года назад

@@bobi43100 same exact issue

@galfordfam 2 года назад

Having same issue.

@brandibyrd72 8 лет назад

what if it only comes up with a "macintosh HD" option, not recovery?

@brandibyrd72 8 лет назад

that unfortunately did not work. I think I found a resolution, that I'll have to look into. I'll post if it worked.

@miquel_ 8 лет назад

Mine is the same, what do I do?

@denizkeskin690 8 лет назад

+Brandi Byrd could you accomplish it? I have the same problem and cant start the recovery cause of that

@sarnichtrishmanlupig2851 Год назад

Hi there, I did follow the step but when I started to hit continue to Reinstall the MAc OS is says error

@playmusictv2063 3 года назад

thank you so much! 😊

@kpsauro 8 лет назад

Thank you! This was the easiest tutorial I have found.

@exploregadgets 8 лет назад

Glad it helped :)

@jmoore7697 8 лет назад

+Explore Gadgets do one how to wipe a hp probook 4440s

@alternateghost5188 3 года назад

do you know what to do if you dont see recovery hd?

@Devil_Sparda 2 года назад

@@alternateghost5188 same here I can't it too

@alove360 7 лет назад

what if the recovery hd doesn't appear?

@harishyoutubetech593 3 года назад

How much time To download and restore mac osx please comment me fast ⌚

@pomeranian_friends 2 года назад

What if it just image with the old username and not RECOVERY HD

@amynguyen3575 8 лет назад

when I put in the WiFi password and clicked HD it just bring me back to the regular login screen I always had? help.

@Pandagaming1158 4 года назад

4 year no help

@ahmadlocs458 3 года назад

@@Pandagaming1158 lol

@CJz262 Месяц назад

@@Pandagaming1158 8 years now

@celestialdrums486 2 года назад

Theres no “recovery HD” option. What to do?

@fatemaabdulla2728 7 месяцев назад

Same here. I need to know as well

@fuktheworld 6 месяцев назад

These guys are full of it. It doesn't show recovery HD so now your stuck

@HalfSpongeBob44 2 месяца назад

Just do the same thing with the regular drive

@tashiahelliwell6823 2 года назад

Hi there I'm having problems as when I'm following the instructions on what he telling me do and when it comes on the only thing that is showing on my screen is Macintosh HD and the choosenetwork and not the other thing that is meant to be showing but it's not so what does that mean please so please can u help me with this please as I really need to factory reset my Apple MacBook pro laptop

@Sweatyghost929 2 года назад

Same tell me if you find a solution

@nikhilkatyal690 2 года назад

Thanks buddy 👍🏻😊

@anonymousnations2161 9 лет назад

Umm, I did every thing then when it came to the downloading part it said "This item is tenporarily unavailabr" wot should i do?

@saxtonhaybale7848 8 лет назад

Same

@cbad2333 8 лет назад

Yeah same! help please :)

@stivan5526 8 лет назад

+Moses Burke same here

@stivan5526 8 лет назад

+Moses Burke i think need to change our hardrive

@saxtonhaybale7848 8 лет назад

I got mine fixed. You basically need a to use a mac book pro install disc

@pkvoid92 10 лет назад

I need help I did all this but when I typed in my Apple ID it said this Apple ID has not installed OS X maverick Idk what's wrong

@jwcmnbox 2 года назад

Wow such a genius it worked for me!!

@Alpha69Xx Год назад

very helpful mate thxs

@rssinusa 8 лет назад

When I di this I di not get the option of "recovery HD" on only Macintosh HD

@DjGriff 8 лет назад

Restart your Mac. Immediately hold down the Command (⌘) and R keys after you hear the startup sound to start up in OS X Recovery.

@brandibyrd72 8 лет назад

+Dj Griff what if the command+r doesn't work?

@nicholasporubsky6326 5 лет назад

Same

@fuku3997 10 лет назад

I need help. I bought the Macbook Pro several years ago and I have recently restored due to errors and lags, as well as frequent freezes. After I erased my data, I went to reinstall Mac OS X, but when I logged into my App Store account it said I hadn't purchased Mountain Lion. Now I can't reboot it and I cannot buy the Mountain Lion OS X, since it isn't available on the App Store anymore. Anyone know the solution to this problem?

@GreenLiquidmodz 10 лет назад

I have no idea I got the same thing

@ruapraia 10 лет назад

GreenLiquidmodz Mac have turned out to be real pricks.

@tahlibah 10 лет назад

Check ebay and amazon and purchase the os used

@ruapraia 10 лет назад

thank you

@tahlibah 10 лет назад

ruapraia Your welcome

@pearlqueen2294 3 года назад

Vict.ech has really put a smile on my face.

@LD-jb5zi 3 года назад

Thank you for the vid my friend

@BrianMartinez-si4hb 9 лет назад

What if it doesnt have the recovery HD

@MegaHowtoMan 2 года назад

Did you get an answer?

@PrettyKitty3415 2 года назад

@@MegaHowtoMan I need an answer to that question lol

@stephanieo99 2 года назад

I need an answer to this too

@dereksteffers2540 2 года назад

I too

@Ahi_tuna_ 2 года назад

Same lol

@Jakefarted2 8 лет назад

when I click install it tells me to sign into the Apple Store and when I do it says this item is temporarily unavailable try again later please help because my computer won't even open anything because it's slow

@peterposthumus8622 8 лет назад

Same

@zayedalzaabi9941 8 лет назад

Same

@epitomeofhappiness14 8 лет назад

Same! How do I do this! Someone please help

@ChangeMyBody94 8 лет назад

Same here how do I fix this ?

@xjohann 7 лет назад

Same :(

@hackersebakapo14 2 года назад

HELP my usb and hard drive do not show on the option screen and i do not why. But i am able to see them in the disk utility command + r screen.

@brianaevans596 Год назад

I need a lot of help because I’m stuck I wish I can send you a picture of what my screen says

@zenonnowakowski9360 10 лет назад

It keeps giving me an error occurred while preparing installation and that I should try running the application again what should I do to fix this?

@tonydeniro7844 6 лет назад

Same thing here

@DenDenKC 9 лет назад

What If It Has A Password On It

@kevor.9664 4 года назад

I got the same problem

@alexmahmoud7602 4 года назад

Did you steal it or some shit 😂😂😂

@fayesparrow2064 2 года назад

Thanks

@guwalex8278 7 лет назад

I don't have recovery HD

@YtSnazzle900 11 месяцев назад

Same

@AwEpix 10 лет назад

my recovery hd doesn´t show up!

@gunchief0811 9 лет назад

it's a fugitive. sometimes they do that. when they eventually get caught they face harsh sentencing from the cloud judges..

@AwEpix 9 лет назад

I have updated, still doesn't show up

@elmercabada 9 лет назад

AwEpix same here. are we not holding the option button long enough?

@AwEpix 9 лет назад

I dunno

@SandraCampbell-g8n Месяц назад

Bought a used 2015 Mac book or,I'm not sure how to ask because. Please help

@insearchofdeen 3 года назад

Is there any way to update my old macbookpro

@ashlyndrumm8038 9 лет назад

Recovery HD isn't showing up for me

@lxdeve5450 5 лет назад

Ashlyn Drumm Me ethier

@dawittesfa692 5 лет назад

Same

@Gibbystutta 5 лет назад

Ashlyn Drumm same

@MendenBlake 4 года назад

Same

@MellyTV 4 года назад

Me either

@zaridion 9 лет назад

I need help cause when i do it only macintosh HD come up for me not the other one

@gonelol9495 8 лет назад

Me neither but it's downloading I just hope it works

@apscpmputers5237 2 года назад

Thanks bro

@julinjaramillo6715 2 года назад

i dont have the macontoth thing only Samsung hd and s hd something like that can anyone help me?

@TheGreatDomski 8 лет назад

I don't have recovery option

@catizhie 8 лет назад

me either

@bigbywolf7007 8 лет назад

found anything?

@Caro-ez6zi 8 лет назад

Me neither

@josephkhoury123 8 лет назад

Same ....

@robertbalk 8 лет назад

While starting up hold cmd+r the whole time until the recovery window starts. Skip the option button or don't hold the power button the whole time.

@Monica00624 8 лет назад

For some reason I only have 1 disk drive showing which is Macintosh hd

@exploregadgets 8 лет назад

Try the new usb method, i have recently dine the video

@dikolas333 8 лет назад

Mee too

@vipandeepsingh4701 8 лет назад

+Explore Gadgets send the link for the video

@royelloppress 8 лет назад

same thing happened to me, now I have a sign that appears and can't do anything else

@Tugettaja Год назад

Thank you very very much

@rishikeshmallik4559 Год назад

Hi i dont see the recovery hd what to do?

@Benzlisting 8 лет назад

Does it erase viruses?

@Biewtiful 8 лет назад

That's what I trying to do

@nandeeshhalakar132 6 лет назад

yes

@user-nw6bq4go6v 3 года назад

*xpliot_tools* on !G got mine successfully fixed

@sunshineable02 2 года назад

I cannot reinstall iOS, any idea how to solve it? It pops an error when trying to run the installation

@stephanieinjuly 3 года назад

Not sure if anyone can help me but when I held down option it only had one option, which when I clicked just took me to a normal boot ?

@hs_alduri 2 года назад

I can't use the mouse for some reason? , only keyboard.. And I'm stuck at Disk Utility I can't press continue?

@christinetorres5929 6 месяцев назад

I cant reinstall mac os x😢 it says "an error occurred while preparing the installation. Try running this application again" what should i do?? Please help

@juanbracamonte5414 2 года назад

Macpro 2012 works! Thank you

@AdrianUnzueta 2 года назад

The recovery HD did not show up, only the Macintosh HD . What should I do in this case?

@Sweatyghost929 2 года назад

Same tell me if you find a solution

@ferdinandsantos6896 3 года назад

how about i want to remain the music in files how can save it

@Cuteasducks417 4 месяца назад

Mine keeps asking for an Apple ID and sign when I try to install the new hd

@minutesofgameplay 2 года назад

Thank you bro

@emersonmarquez4925 Год назад

I think im gonna need this help. I want to remove the Apple ID i created on my Macbook Pro when I was in Saudi Arabia. Now, Im here in the Philippines and i can no longer log in, it needs to configure again on the mobile number that i register before which is no longer working.

@taleerawashere5223 2 года назад

when i closed the window it says the recovery server could not be contacted. please help

@barbaracullum6688 2 года назад

having trouble with my computer its new out of the box and somehow it got completely locked tried command F, command s and command r and nothing is working can some one please help

@GoGetSumMusic 2 года назад

Appreciate it‼️

@calcumalations1235 Год назад

I just have. 2 Macintosh HDs, no recovery one?

@brandontuck6750 Год назад

Can someone help I follow the instructions but mine does not have the recovery hd. Just Macintosh hd.

@traciewalters8864 Год назад

what if yours doesn't say Macintosh HD? Mine says Apple SSD SM06.... and below that OS X Base system

@thisintangibleexistence Год назад

Great video

@AlexFearn 2 года назад

Mine didn’t reboot after selecting Macintosh HD. It just took my to my log in screen

@capo9k 2 года назад

Stuck on signing into apple store to download. I enter correct password and username, and i get notification of a sign in attempt, but it says my password is wrong....