How To Fit A Crank Sensor And Fix Error 21 & 22 On All Carrera E-Bikes

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This is the first video I am posting of my series showing you how to fix everything on your Carrera E-Bike. In this video I show you how to fit a new crank sensor on your Carrera e bike. All manuals are linked down below. If you have any questions leave them in the comments and don't forget to subscribe.
E-Bike Manuals
Carrera Vengeance E - drive.google.c...
Carrera Subway E - drive.google.c...
Carrera Crossfire E - drive.google.c...
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1 окт 2024

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Комментарии : 80

@Poonugget2511 2 месяца назад

I have a carrera subway e and cant even find the torque sensor im so confused as my walk assistance works perfectly but when pedalling nothing happens. I dont have anything on the pedals only a wire connecting the motor to the bike on the back bracket. Please i need help with this im so lost rn and very frustrated as i just want to use my ebike for uber orders but cant because of this annoying problem.

@Michael-nr9di 7 месяцев назад

11:23 - the sensor should spin freely? My disc spins freely when my sensor is not screwed in but only spins a small amount when it is screwed in properly?

@WillWilliam-ys1rn 10 месяцев назад

Hi mate,looking at your videos you don't seem to have been on here for ages. Just wanted to say a MASSIVE THANK YOU. You have absolutely saved the day with this video. I've just followed your instructions and I've sorted my bike. I can't tell you how happy I am it's fixed. This video was invaluable and so brilliantly done. I hope you come back and do more of anything else you know. You're a brilliant teacher. Thank you so much buddy ❤

@garyhardman6218 11 месяцев назад

Hi is the torque sensor and crank sensor the same thing I have error 21 showing on screen but when I've looked it up it says torque sensor problem thanks

@ScottAce-Macgyver 3 месяца назад

Hiya great video. I've got a couple of questions. 1. Can the bike work without the PAS sensor? 2. Is it possible to remove the speed restriction for off road use? Thanks Scott

@wolfysquad3916 4 дня назад

Thanks mate,your a star,so helpful

@KrisMin Год назад

I had the 21 error but now the error is gone. I washed bike as had a lot of sand. The power sometimes is engaged and other times I'm getting no power or error message. Any ideas sir?

@ShifuCarti Месяц назад

If the crank sensor is broken does that stop the rear motor from working? My bike made a few crazy sounds then stoped now the pedal assist doesn’t work but not had it a few weeks 500miles on it

@user-tn1vc1xz5d Год назад

My carrera vengeance fails all the time. It's frustrating. Great bike when it works.

@andystephan4664 3 месяца назад

Bike keeps holding back then motor kicks in especially going up bank. Any ideas.

@craiglewis2879 2 месяца назад

Hi , my old Vengeance has no error codes but power keeps going on and off to the wheel so would that be the crack sensor ? Thanks

@zerocool2233 5 месяцев назад

at least a year after this video has gone out im looking if anyone knows where i can get a replacement from, some how managed to cut my sensors cable in half. Thanks in advance.

@jackadams7897 Год назад

Where can I order a new sensor from pleasantly. Link would be very helpful

@colintilley3971 22 дня назад

Orsum fair play xplained it proper

@gamerpt_OFC Год назад

Can you change the sensor for a different sensor because halfords dont have anymore the original one

@joshjones6501 Год назад

Halfords are able to get any sensor and if they say otherwise you are likely speaking to someone who may not be clued up on them

@stevie4605 9 месяцев назад

mate how the fuck do i get the wires out on the carrera vengence E 2018

@SilverMist0121 4 месяца назад

Hey mate where can i buy the sensor please

@jackkeenan4923 Год назад

How do you make the bike faster - removing the speed lock like?

@graysonwilde3983 Год назад

I’m dying to find the answer to this question

@oscaramiry1318 Год назад

@@graysonwilde3983 I realy trying to find out if it's possible to increase the speed by modifying the sensore or

@anthonyb5139 Год назад

Brilliant video mate.. subscribed and liked for future reference.

@anthonythompson2375 6 месяцев назад

I've got the crossfire e and I can't release the battery

@goinawol9447 Год назад

When i replaced the sensor, i did a test pedal. I heard a clicking sound. Found that in 3 areas it was making this sound crossing it. I stripped the whole crank down, and made sure absolutely everything was perfect. I mean everything. I put it back together, and the sound is happening again. Then after a few test pedals, it jams. I strip it down, sensor is snapped. Do you know what could be causing this?

@joshjones6501 Год назад

It may be that the spinning plate inside the chain set where the sensor mounts is sticking which is causing the sensor to rip. If you take the drive side off and try and rotate the inside of the crank it should move freely from the rest of the crank assembly.

@goinawol9447 Год назад

@@joshjones6501 I ended up finding out eventually haha I used 2 different size of screw putting the sensor on, causing it to catch. One of the screws had an integrated washer. Live and learn lol

@christopherjohn1298 Год назад

How does the sensor work? How does it sense torque and is it possible to change the torque at which the motor starts? Is the motor control proportional to torque or fully on or off? One of the best videos I've seen.

@PIEMAN495GAMING 7 месяцев назад

Im getting error 43 turns on but no pedal assist 😭

@naithonstray4762 Год назад

Hi do you know the size of the 3 screws? I've lost mine... thank you 😀

@carlharvey7328 Год назад

I work as a halfords bike tech and this is not entirely true… it won’t be the same sensor each bike listed as the plug connections are different.

@carlharvey7328 Год назад

@Daniel James Audio Ltd it may be possible I’m still trying to learn that myself, there’s an rpm sensor on the motor board that I’m gonna bypass and see if that gets any results….

@joshjones6501 Год назад

Hey thanks for the comment Carl, what Halfords do you work in? And there are only 2 different sensor types within the Suntour HESC systems. They did a bafang powered vengeance e in 2017 but that was discontinued years ago. And with the speed hack I’ve wondered that myself however there is no software plug in I am aware of that would allow us to download a faster version of software and I can’t find any suntour ECU which is manufactured with a faster speed already set. The rpm may be a good shout. The only other thing may be adding a throttle by slicing in to the sensor and soldering the connectors of a throttle but even if that engaged power it would probably still top out 15mph.

@darylstanden2644 5 месяцев назад

14 nm is not very very tight

@LakeDistrictcyclist Год назад

Brilliant mate just the video I needed, can you buy sensors online or just Halfords?

@keith-gl1kc 2 месяца назад

Excellent video

@hamishhart6064 3 месяца назад

Can you send a link to the sensor

@dresterGTAIVplayer Год назад

my one was hanging on by the wires for miles before i notice it was broke then had to go another 20 miles ha, the broken bit of plastic cover was still in the frame,, lucky,, and i ended up gluing it together, but after watching this i might replace it,

@joshjones6501 Год назад

Amazing!

@dresterGTAIVplayer Год назад

Its not a electric Q, but what size tyre have you got on the back? i was thinking of trying a 2.4? but the gear cable looks like it would rub?

@joshjones6501 Год назад

I have a 2.25. The biggest I have seen is a shwalb hans dambf Tyre which was a 2.35 Tyre. That required me to zip tie the cables out the way however the Tyre cleared no problem!

@paulwarrener103 Год назад

Is there a vid with sensor changing thats below the middle of cranks .

@joshjones6501 Год назад

It should be the same process unless it’s a bottom bracket sensor. Have you got the old subway or crossfire e?

@sofiqulislam9246 Год назад

Hi, great video just what I was looking for, can you make a video on dismantle and cleaning crank chainring, thanks

@joshjones6501 Год назад

I will give it a go!

@tomjones6106 Год назад

Mate, your small channel has done me a massive favour. I order a new sensor but it was the wrong one. I got a 4 pin rather then a 6pin. (Ordered from eBay for £33) ended up buy thing another for the same price. Now I got a 4 pin and an 6 pin

@uchall4749 Год назад

where can you pick up these sensors?

@alex_mcclay 10 месяцев назад

eBay

@colinhorton 6 месяцев назад

Could I install a 6 pin sensor into a 4 pin sensor sprocket unit ? One unit says 18 on it and the other 21 on the part number so I'll be installing a new sensor into an older front chain set will it work, so the old chain set was made for the 4 pin connector sensors , the bit on the back with the green bits on if I change all of that and fit the 6 pin sensor into it will it work OK?

@imranmiah9421 5 месяцев назад

Not all heroes wear capes... They make RU-vid channels! Thank you very much for making this video it was very simple to sort out the issue 😊

@CharlieHarper-d4x Год назад

Iv just removed mine but as i was taking it out the two top black prongs (which enter the crank) moved a few mil forwards , would this mean the sensor won't work ? Iv pushed both the prongs back .

@andrewlee4938 Год назад

What’s the blue or green stickers mean ?

@joshjones6501 Год назад

If u mean the dot on the crank sensor probably a Bach recognition way during manufacturing or something.

@ahmadshakir7000 Год назад

Brother I have error 21 how much Halford will charge from me to fix?

@CraigLewis-r8u Год назад

hi, i think you have just saved a bike and my son! i have a 2016 vulcan e version i (ebct16), my son has managed to break the crank sensor but I cant find the connector on the bike to plug the replacement crank sensor into. only a small black male connector spare inside. is this the one?

@Valentine404 Год назад

I have a Carrera vengeance Espec and i have a flashing high light on my control panel. And the motor does not work when i am riding . I have been told it could be the sensor. Do you think this is correct.

@DIGITAL-JESUS Год назад

@josh Jones Hey mate...I've got a problem with the torque sensor on my vengeance E spec and am not sure if a wire has been completely cut or if its supposed to be so...also the sensor has a big chip out of it..wandered if u could be of any help???

@yusufhasip3842 Год назад

Hey mate I have carrera Ebike I have changed my sensor now I have an error 21 on my display what’s the problem ?

@swazzzy6211 Год назад

Hi mate is the crank sensor supposed to go around the full crank or is it supposed to stay in the same position as I just bought a new sensor and it’s not working because it’s going around the full crank

@joshjones6501 Год назад

It should always stay in the same place against the black locator

@shojibhussain5144 Год назад

Hi. I have tried to fit a new sensor because my old one has snapped but the problem i am facing is that after i screw in the new sensor, if i try to move the pedal then the pedal doesn’t move.

@armandobregu7365 Год назад

Excellent l have this problem l change thank you very helpful.

@TheMantisMan Год назад

My sensor wire has snapped and the sensor cover can you get those too

@alanlake5220 Год назад

Excellent video, very informative. I have 1 question where do you get new sensor from ? Thanks

@umairsaleem5457 Год назад

Hi i have carrera ebike . When i padel it on eco mode then i feel strange vibration from the crank sensor . Anyone can tell me whats wrong with my bike ?

@cliveedwards6143 Год назад

Can I replace the front sprocket on my Carerra crossfire marl 1 model .

@leighsmith7281 9 месяцев назад

On my carrera e vengeance the stop on the bike for the crank sensor is on the side , that normal or should it be at the top ?

@terryscott109 Год назад

Hi I would like to know is please about every connector on the controller board is please and what parts of the bike do they connect too

@raulart8902 Год назад

Lovely tutorial m8, thank you

@salahbashir5880 Год назад

What is the name of the ring that stop sensor to move please.many thanks

@danjones4448 Год назад

Hiya pal where can I get a replacement sensor from

@qwertyklopy1631 10 месяцев назад

You my friend are a true hero, excellent video. ❤

@oscaramiry1318 Год назад

Thank you for this brilliant video . How the speed limiter can be removed os increase the speed limit, eighter by the senssore on through the ICU

@Liam-xi3ss Год назад

How do you do that ?

@lilpimptroy 7 месяцев назад

Do you need the cover or can it be used with out ?

@RM-ds4ik Год назад

thank you for this! saved me a fortune !!!

@yemar8388 Год назад

I’ve got a 2.0 vengeance and the battery won’t come off it, it turns but doesn’t take the battery off it

@DIGITAL-JESUS Год назад

Turn the bike upside down and pull it down

@scottcampbell8420 Год назад

Josh, great first two videos on the Carrera ebike range. Looking forward to the rest of the series.

@hassanedvvn 2 года назад

You’re a life saver mate, I’ve had my carerra Vengance E-spec sat in my shed for a whole year, because I had stripped my crank arm pedal thread. I re tapped my crank arm, and then discovered that I had “error 21” on my monitor! Thanks to you, I could confidently locate the source of the problem (the cable of the Torque sensor was cut by the chain slipping off) buy a replacement part, replace it and get it up and running again! Thank you so much, and I wish you the best, mate ❤

@joshjones6501 Год назад

Thanks I really love hearing that I helped. I really appreciate the comment.